Customer Service Resume Samples and Examples

Customer Service resume samples most often mention skills in issues, customer, system, support, service, training, technical, systems, customer service and customers.

5.0
17 votes

Client Services Representative Resume Sample

Work Experience

  •  Supports banking team leader and banking relationship managers in serving clients with their account needs   •  Provide day to day banking and deposit service to clients including cashing checks, processing deposits, transferring funds, opening and closing accounts, safe deposit box servicing, fraud c...
Professional Skills

  •  Effective interaction with clients and col...
  •  Excellent telephone skills, problem solvin...
  •  Excellent communication skills, agency sys...
4.7
25 votes

FC Client Service Rep Resume Sample

Work Experience

  •  Fluent in English and Spanish (verbal and written)   •  Bilingual Mandarin Required   •  Bilingual Armenian or Spanish Required   •  Bilingual Spanish or Armenian Required   •  Bilingual Armenian Required
4.8
20 votes

Client Service Management Resume Sample

Work Experience

  •  Develop a solid understanding of the client’s needs, organization structure & contact / escalation points within the business / technology organization   •  Interface with Client Management Branch primarily on the phone, and face to face when required to review key activities and status related to...
Professional Skills

  •  Excellent and proven people management skills
  •  Excellent communication and interpersonal ...
  •  Unfailing commitment to excellence: Strong...
5.0
14 votes

Manager, Services & Support Resume Sample

Work Experience

  •  Familiarity across several Executive Office Towers Solid working knowledge of Customer Relationship Management skills and processes   •  Post secondary education in Computer Science and/or 5 yrs work experience in IT discipline   •  Conducts monthly outreach/touch base with members...
Professional Skills

  •  Strong listening, collaboration, and relat...
  •  Have experience and/or relevant qualificat...
  •  Hold a current driver’s licence with no tr...
4.8
12 votes

Services Support Manager Resume Sample

Work Experience

  •  Some domestic travel required, approximately 20%   •  Capturing information to communicate progress of monthly/quarterly initiatives to internal and external stakeholders   •  Traffic issues and assign tasks to the Digital Marketing Services team through the case system/client port...
Professional Skills

  •  Proven ability to present complex informat...
  •  Map hiring plan to Business expansion and ...
  •  Experience in use of DTP applications incl...
5.0
23 votes

Infrastructure Service Support Lead Resume Sample

Work Experience

  •  Develop a deep understanding of JPMC’s management of connectivity   •  Project Specific Work   •  Work with internal and external teams to define and document requirements for existing process and look for opportunities to improve the team’s deliverables   •  Wo...
Professional Skills

  •  Complex internal/external customer file im...
4.5
14 votes

Client Service Operations Resume Sample

Work Experience

  •  Provide leadership and direction to service assurance leaders who are ultimately responsible and manage a 7/24/365 who act as the customer’s single point of accountability for all their Service Assurance after sales support needs   •  Expand the business beyond today and tomorrow - Accountable to deli...
Professional Skills

  •  Bonnes connaissances du secteur de la gest...
  •  Excellent conflict resolution and time man...
  •  Strong attention to details with proven hi...
4.6
20 votes

Contract Services Manager Resume Sample

Work Experience

  •  Communicates discrepancies with Sales department to properly resolve any/all issues at point of sale   •  Answers questions from Sales team and Sales Management regarding contract technical issues   •  Liaison with Contract Processor/Client Relations Management Team/Sales  &nb...
Professional Skills

  •  Strong people skills - negotiation, listen...
  •  Excellent English oral and written communi...
  •  Able to demonstrate experience of building...
4.7
16 votes

Infrastructure Service Support Analyst Resume Sample

Work Experience

  •  Identify opportunities and drive improvements into the organization   •  Develop SME knowledge and become a key resource within CCB PAC   •  Perform process monitoring to ensure incident, problem, and change record integrity and overall process adherence   •  Le...
Professional Skills

  •  Analytical skills in diagnosing and resolv...
  •  Possess critical thinking and troubleshoot...
  •  Establishing strong command and control of...
4.9
22 votes

Client Service Senior Analyst Resume Sample

Work Experience

  •  Work collaboratively and productively to troubleshoot and resolve issues   •  Create networks outside of one’s own functional area   •  Direct client facing position responsible for client retention, client satisfaction and client PL   •  Project leadership and ...
Professional Skills

  •  Experience with identifying /troubleshooti...
  •  Experience communicating with customers in...
  •  Experience in Health and Welfare benefits
4.9
11 votes

Director, Client Services Resume Sample

Work Experience

  •  Maintains senior level relationships and manages the overall relationship building process with clients and partners   •  Manage customer success activities, including onboarding, professional services and consulting, relationship management, renewal, cross-selling and up-selling   • &n...
Professional Skills

  •  Possess the following; strong leadership s...
  •  Excellent customer relationship skills, re...
  •  Strong leadership, project management skil...
4.7
20 votes

Client Service Account Manager Resume Sample

Work Experience

  •  Understand Clients’ business to predict their needs and provide appropriate solutions   •  Become the Clients’ trusted adviser   •  Interface with Client Executive branch primarily face to face through established governance to review key activities and status related to delivery a...
Professional Skills

  •  Excellent interpersonal skills coupled wit...
  •  Exceptional client service and interperson...
  •  Being able to organise and prioritise your...
4.9
12 votes

Support Services Representative Resume Sample

Work Experience

  •  Network Equipment (Switches, Routers, Modems)   •  Generates daily reports describing variances between GRASP requirements &   •  Intermediate understanding of business service functions including billing, collections, insurance, and appeals   •  Meets with ...
Professional Skills

  •  Strong organizational skills with attentio...
  •  Strong experience using Capsil
  •  Intermediate MS Office Suite skills
4.9
14 votes

Associate, Client Services Resume Sample

Work Experience

  •  Support processes and procedures to improve department’s efficiency, including input into new software and technology and other strategic initiatives   •  Willingness to work in 24 7 support process including night shifts   •  Review and reconcile fund financial statements, investm...
Professional Skills

  •  Good organization skills and time manageme...
  •  Strong sense of accountability and ownersh...
  •  Experience establishing and sustaining suc...
5.0
17 votes

Private Client Services Resume Sample

Work Experience

  •  Overall responsibility for management of the tax return process being delivered to their client base using a team specialist based elsewhere   •  Delivery of advice to clients, both prior to and at the point of the transaction   •  Work across a broad portfolio of clients  &nb...
Professional Skills

  •  Experience of delegation and interest and ...
  •  Proven ability to meet customer needs and ...
  •  Proven ability to build strong and lasting...
5.0
13 votes

Service Support Resume Sample

Work Experience

  •  Communicating the Bank and Department’s strategic direction to the team   •  Recognizing subordinate/team development needs and taking an active role in addressing gaps; exhibiting self-awareness around one’s own impact on the team and when necessary, adjusting leadership and motivational qualities to...
Professional Skills

  •  Demonstrates initiative, excellent problem...
  •  Strong written and verbal communication sk...
  •  Proven documentation skills and experience...
4.9
16 votes

Service & Support Representative Resume Sample

Work Experience

  •  Any work that is assigned directly from supervisor and/or manager in their absence   •  Misc. projects that are assigned   •  Teaching other departments and/or representatives new tools, reports, and/or formats   •  Serve as back up for the agent assigned as you...
Professional Skills

  •  Good judgment with excellent problem-solvi...
  •  Excellent computer skills required; effici...
  •  Resolve customer inquiries using appropria...
4.6
21 votes

Service Support Analyst Resume Sample

Work Experience

  •  Administrate service maintenance tasks of all types carried out by field services work force using relevant databases and applications to ensure up-to-date data for all customers at all times   •  Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queri...
Professional Skills

  •  Basic troubleshooting skills on desktops, ...
  •  Key technical knowledge and skills
  •  Leveraging business and product knowledge ...
5.0
14 votes

Support Services Resume Sample

Work Experience

  •  Operates fleet vehicle in a safe, efficient manner and keeps vehicle’s appearance to standards that ensure a favorable public impression   •  Visual acuity is required to check, sort, and deliver mail, count money, and operate postage and general office equipment   •  Consistently ...
Professional Skills

  •  Related finance/accounting experience; abi...
  •  Strong troubleshooting skills and analytic...
  •  Excellent oral, written and presentation s...
4.6
9 votes

Service Desk Support Resume Sample

Work Experience

  •  Lead a world class Service Desk comprised of internal employees and managed service partners around the globe   •  Build operational process and procedures that ensure speed, service, and efficiency in a 24x7 support function capable of triaging and closing requests via multiple communication channels...
Professional Skills

  •  Strong interpersonal skills, communication...
  •  Excellent communication skills including a...
  •  Professional and strong communication skil...
5.0
20 votes

Student Support Services Resume Sample

Work Experience

  •  Evaluate students’ abilities, interests and personality characteristics in order to provide regular counseling and support activities   •  Respond to students’ requests for assistance within 24 business hours   •  Monitor newly admitted students’ progress on student orientation and...
Professional Skills

  •  Skilled in applying academic success skill...
  •  Demonstrate excellent communication and in...
  •  Outstanding human relations and leadership...
4.5
19 votes

Service Support Manager Resume Sample

Work Experience

  •  Finacle Version Migration   •  Maintains working knowledge and ensures compliance with the Master Services Agreement (MSA) and any other relevant amendments or appendices which guide Jones Lang LaSalle’s relationship with Adventist Health   •  Identify, propose and deliver ‘shift l...
Professional Skills

  •  Excellent planning, organization and proje...
  •  Upload an up-to-date resume which clearly ...
  •  Excellent cross-functional teamwork skills...
5.0
15 votes

Food Service Director Resume Sample

Work Experience

  •  Productivity: Responsible for executing catering events of varied size and scope, including staffing and management. Ensure accurate reporting of all catering related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate   •  Productivity: Implement and mainta...
Professional Skills

  •  Strong analytical, project planning, and e...
  •  Excellent communication skills and ability...
  •  Self-directed with strong interpersonal an...
4.9
15 votes

Manager, Client Service Resume Sample

Work Experience

  •  Develops and maintains specific subject expertise and advises businesses management, and relevant third parties   •  Responsible for interacting with various business areas to determine automation needs and provide ongoing systems support   •  Actively support the Bank’s participat...
Professional Skills

  •  Adapt to and work effectively within a con...
  •  Effective time management skills and the a...
  •  Decision making, problem sovling, resource...
4.6
19 votes
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