Infrastructure Service Support Lead Resume Sample

14 votes

The Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Berta Lind
536 Sim Road,  Phoenix, AZ
+1 (555) 975 9215

Work Experience

Infrastructure Service Support Lead
05/2017 - PRESENT
San Francisco, CA
  • Develop a deep understanding of JPMC’s management of connectivity
  • Project Specific Work
  • Work with internal and external teams to define and document requirements for existing process and look for opportunities to improve the team’s deliverables
  • Work with CCB and GTI resources to identify gaps and define and document requirements for improved process and look for opportunities to improve the team’s deliverables
  • Creativity, thought leadership and innovation, and an ability to understand and unravel complex technical issues
  • A genuine passion for service delivery, and a personal drive to deliver the highest levels of quality
  • Continuous improvement and problem solving
  • Ensure risk and control compliance to departmental and company wide standards
  • Plan, coordinate, and manage lower (non-prod DEV, IST, and QA) environment sync ups prior to and post releases
Infrastructure Service Support Lead-corporate Programs
12/2012 - 02/2017
Dallas, TX
  • Experience within Test Environments (Pre-Production Environment) to ensure successful delivery of fully tested code
  • Highly respected by others; inspires others; generates innovative solutions; leads boldly
  • Deal with and manage conflicting priorities and to make business critical decisions independently when required, or escalate when appropriate to immediate manager
  • Strong analytic background in risk identification and risk management
  • Demonstrated ability to work across disparate organizational boundaries to accomplish a common objective
  • Excellent interpersonal and communication skills, including the ability to negotiate, compromise and demonstrate diplomacy in sensitive situations and to interact effectively with senior management across diverse cultures
  • Discovery/gathering/documenting of business needs and data and requirements


University of Oregon
2007 - 2012
Bachelor's Degree in Related Technical

Professional Skills

  • Complex internal/external customer file implementations

How to write Infrastructure Service Support Lead Resume

Infrastructure Service Support Lead role is responsible for negotiation, engineering, compliance, diplomacy, compromise, engage, technology, boundaries, leadership, financial.
To write great resume for infrastructure service support lead job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Infrastructure Service Support Lead Resume

The section contact information is important in your infrastructure service support lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Infrastructure Service Support Lead Resume

The section work experience is an essential part of your infrastructure service support lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous infrastructure service support lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular infrastructure service support lead position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Education on an Infrastructure Service Support Lead Resume

Make sure to make education a priority on your infrastructure service support lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your infrastructure service support lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Infrastructure Service Support Lead Resume

When listing skills on your infrastructure service support lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Related to Infrastructure Service Support Lead Resume Samples

Customer Service Lead Resume Sample

Work Experience

  •  Hiring preference is given to those with solid sales experience, at least six months to one year of supervisory and related field experience   •  To 2+ Years’ Experience   •  Project Management:discipline of carefully projecting or planning, organizing, motivating and controlling r...
Professional Skills

  •  High level team building and peering skill...
  •  Customer focused. Excellent communication ...
  •  Strong communication skills and leadership...
12 votes

Data Management Support Resume Sample

Work Experience

  •  Identify organizational data and reporting needs , define business requirements, work with business to prioritize   •  Define data model, automated capture methodology, and appropriate validation and controls to ensure data accuracy   •  Drive organizational efficiency and service ...
Professional Skills

  •  Excellent communication skills (verbal and...
  •  Data warehousing experienceInformatica Pow...
  •  Skills include designing and developing ex...
14 votes

Infrastructure Service Support Analyst Resume Sample

Work Experience

  •  Identify opportunities and drive improvements into the organization   •  Develop SME knowledge and become a key resource within CCB PAC   •  Perform process monitoring to ensure incident, problem, and change record integrity and overall process adherence   •  Le...
Professional Skills

  •  Analytical skills in diagnosing and resolv...
  •  Possess critical thinking and troubleshoot...
  •  Establishing strong command and control of...
22 votes

Center Support Resume Sample

Work Experience

  •  Provide visibility and support to the Facilities team when monitoring the Data Center’s building controls   •  Assist in the physical installation and maintenance of datacenter hardware, including but not limited to mainframe, storage, server, network, and telephony systems   •  As...
Professional Skills

  •  Strong organizational skills, high level o...
  •  Experience using problem solving skills, b...
  •  Strong analytical and reasoning skills--ab...
14 votes

Tech, Tech Support Resume Sample

Work Experience

  •  Working knowledge in the following   •  Firewalls, Intrusion Detection System Brands & technologies, Packet sniffers and Vulnerability Network Scanners would be an added advantage   •  Secondary focus is to assist online support team with expertise for key customers’ issue for ...
Professional Skills

  •  Under general direction, provides customer...
  •  Strong analytical, problem solving, multit...
  •  Strong verbal communication and listening ...
14 votes

Expert Support Resume Sample

Work Experience

  •  Good knowledge of the Results Management   •  Good ICT skills, knowledge of ERP systems   •  Experience in dealing with stakeholders   •  Working in international Business   •  Knowledge of sales systems, forecasting and basic financial manag...
Professional Skills

  •  Strong relationship skills and ability to ...
  •  Execute flawlessly on day to day tasks by ...
  •  Excellent verbal and written English commu...
19 votes