Infrastructure Service Support Lead Resume Sample

4.5
14 votes

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Work Experience


Infrastructure Service Support Lead
05/2017 - PRESENT
San Francisco, CA
  • Develop a deep understanding of JPMC’s management of connectivity
  • Project Specific Work
  • Work with internal and external teams to define and document requirements for existing process and look for opportunities to improve the team’s deliverables
  • Work with CCB and GTI resources to identify gaps and define and document requirements for improved process and look for opportunities to improve the team’s deliverables
  • Creativity, thought leadership and innovation, and an ability to understand and unravel complex technical issues
  • A genuine passion for service delivery, and a personal drive to deliver the highest levels of quality
  • Continuous improvement and problem solving
  • Ensure risk and control compliance to departmental and company wide standards
  • Plan, coordinate, and manage lower (non-prod DEV, IST, and QA) environment sync ups prior to and post releases
Infrastructure Service Support Lead-corporate Programs
12/2012 - 02/2017
Dallas, TX
  • Experience within Test Environments (Pre-Production Environment) to ensure successful delivery of fully tested code
  • Highly respected by others; inspires others; generates innovative solutions; leads boldly
  • Deal with and manage conflicting priorities and to make business critical decisions independently when required, or escalate when appropriate to immediate manager
  • Strong analytic background in risk identification and risk management
  • Demonstrated ability to work across disparate organizational boundaries to accomplish a common objective
  • Excellent interpersonal and communication skills, including the ability to negotiate, compromise and demonstrate diplomacy in sensitive situations and to interact effectively with senior management across diverse cultures
  • Discovery/gathering/documenting of business needs and data and requirements

Education


University of Oregon
2007 - 2012
Bachelor's Degree in Related Technical

Professional Skills


  • Complex internal/external customer file implementations

How to write Infrastructure Service Support Lead Resume

Infrastructure Service Support Lead role is responsible for negotiation, engineering, compliance, diplomacy, compromise, engage, technology, boundaries, leadership, financial.
To write great resume for infrastructure service support lead job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Infrastructure Service Support Lead Resume

The section contact information is important in your infrastructure service support lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Infrastructure Service Support Lead Resume

The section work experience is an essential part of your infrastructure service support lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous infrastructure service support lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular infrastructure service support lead position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Education on an Infrastructure Service Support Lead Resume

Make sure to make education a priority on your infrastructure service support lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your infrastructure service support lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Infrastructure Service Support Lead Resume

When listing skills on your infrastructure service support lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.

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