Customer Service Resume Samples and Examples

Customer Service resume samples most often mention skills in issues, customer, system, support, service, training, technical, systems, customer service and customers.

4.9
21 votes

Customer Service Manager Resume Sample

Work Experience

  •  Define the on-going strategic vision for limitlessly improving Corrigo’s Client Success function while maintaining a clear focus on Client satisfaction   •  Conduct Business Process Reviews to understand and ensure that, at various stages in a client company’s life cycle, they are property situated on...
Professional Skills

  •  Proven track record of excellent problem s...
  •  Strong communication skills and strong mot...
  •  Strong managerial skills, including excell...
4.6
23 votes

Customer Service Specialist Resume Sample

Work Experience

  •  Experience in logistics and/or large volume, fast paced Customer Service environment   •  Provide customers with product, membership and service information including the REI Visa Card program   •  Processes purchase, membership, service and return transactions at the register in a...
Professional Skills

  •  Strong problem solving skills, documentati...
  •  Effective negotiation and analytical skill...
  •  Integrity, communication skills, stress-re...
5.0
9 votes

Specialist, Customer Support Resume Sample

Work Experience

  •  Create supplemental process training to support business operations   •  Assist Customer Remarketing Management Team in developing, communicating and executing strategies designed to support Corporate Strategy   •  Assist Customer Remarketing Management Team in developing, communic...
Professional Skills

  •  Web-savvy individuals with excellent writt...
  •  Proven experience in phone support
  •  General computer skills: MS Office, Window...
4.6
22 votes

Associate Customer Support Resume Sample

Work Experience

  •  SQL Server database experience. Ability to write SQLqueries and statements as necessary as part of theday-to-day support activities   •  In depth training on Annuities industry and best practices   •  Customized training that is hands on based (Job Shadowing, call monitoring)  ...
Professional Skills

  •  Customer Service Skills – Experience in en...
  •  Communication Skills – Excellent written a...
  •  Analytical Skills – Able to identify, disc...
4.5
11 votes

Assistant Customer Support Resume Sample

Work Experience

  •  Customized training that is hands on based (Job Shadowing, call monitoring)   •  Demonstrate positive company image and brand awareness in every conversation   •  Ensure that every customer is given the support that they need, and that accurate   •  Works with M...
Professional Skills

  •  Demonstrated strong skills on following co...
  •  Excellent writing skills (required)
  •  Sales and Channel Strategy & Management: K...
4.6
16 votes

Engineer Customer Support Resume Sample

Work Experience

  •  Provide second/third level technical support for ACI (Application Centric Infrastructure) /Data Center solutions   •  Apply analytical skills and technical knowledge to solve product and software problems of moderate to high complexity   •  Interacts across TAC (Technical Assistanc...
Professional Skills

  •  Customer-centric with excellent skills in ...
  •  Strong documentation skills--to be utilize...
  •  · Strong analytical and troubleshooting sk...
4.5
15 votes

Customer Care Support Resume Sample

Work Experience

  •  Analyze problems using diagnostic tools to identify problem area(s) and recommend corrective action   •  Develop and maintain positive customer relations and coordinates with various functions within the Company to ensure customer requests are handled appropriately and in a timely manner   •...
Professional Skills

  •  Excellent communication (strong interperso...
  •  Excellent oral and written English and and...
  •  Excellent oral and written English and sec...
5.0
17 votes

Technical Customer Support Resume Sample

Work Experience

  •  Provide catalog level support for ABB’s low voltage products and continually updates this knowledge as new products and features are launched   •  Successful experience with customer interactions, e.g. in a call center, retail environment, etc   •  Experience in customer focused ro...
Professional Skills

  •  Excellent communication skills, client fac...
  •  Multitasking and time-management skills, w...
  •  Excellent English skills: speaking, writte...
4.9
10 votes

Customer Technical Support Resume Sample

Work Experience

  •  Collect and analyze data and classify complaints according to FDA requirements   •  Capture and document all aspects of the customer interactions/issues into Oracle database   •  Adhering to and working within defined procedures and practices to determine appropriate actions  ...
Professional Skills

  •  Good telephone skills, organization skills...
  •  Excellent communication skills and good co...
  •  Advanced computer skills / General technic...
4.9
17 votes

Customer Support Executive Resume Sample

Work Experience

  •  Offer expert advice on Thomson Reuters applications over phone and e-mail   •  Good understanding of communication protocols including TCP/IP   •  Networking architectures i.e. Ethernet   •  Mainstream operating systems, including: Windows XP/Win7,8,10  &nb...
Professional Skills

  •  External: Maintain positive customer relat...
  •  An outstanding organizational skills with ...
  •  Excellent communications skills and Englis...
5.0
21 votes

Customer Support Rep Resume Sample

Work Experience

  •  Engage with clients and client services teams to gain an understanding of each client’s environment, contract, and goals   •  Receptionist/switchboard for WLC, communicating to all visitors in person or telephone professionally, courteously and promptly   •  Work includes assisting...
Professional Skills

  •  Excellent interpersonal skills commanding ...
  •  Excellent written and verbal communication...
  •  Strong attention to detail with excellent ...
4.9
19 votes

Customer Support Agent Resume Sample

Work Experience

  •  Assist Independent Presenters and Customers in a friendly and professional manner, via email and chat, in the following areas   •  Core benefits including: full medical, dental, vision, matching 401K and the opportunity to work with a global leader   •  Review and update customer’s...
Professional Skills

  •  Excellent spoken and written Dutch languag...
  •  Strong organizational and analytical skill...
  •  Excellent oral and written communication, ...
5.0
13 votes

Customer Support Administrator Resume Sample

Work Experience

  •  Maintain, administer, and troubleshoot end user devices and addresses user requests   •  Perform troubleshooting and maintenance on network and server equipment related to user requests and incidents   •  Key end user interface for support organization once escalated beyond Service...
Professional Skills

  •  Excellent organization, documentation, and...
  •  Excellent verbal and written communication...
  •  Significant experience of demonstrating da...
4.9
11 votes

Manager, Customer Support Resume Sample

Work Experience

  •  Work flexible shifts including nights, weekends and holidays   •  Leads, inspires, and directs team. Monitors and directs daily workload activities to meet business objectives and drive best in class customer experience. Represents the company professionally, ethically and morally at all times. Ensure...
Professional Skills

  •  Proficient Computer Skills: Microsoft Offi...
  •  A strong managerial “toolkit” of emotional...
  •  Think Strategically – at all altitudes, sh...
5.0
9 votes

Customer Support Supervisor Resume Sample

Work Experience

  •  Manages processes within the call center and makes changes to maximize the efficiency and effectiveness of call center associates’ efforts   •  Promotes a positive and respectful workplace   •  Handles customer escalations and works as a liaison with government/client officials &nb...
Professional Skills

  •  Excellent business and analytical problem ...
  •  Excellent communication and presentation s...
  •  O Excellent communication skills with prof...
4.5
26 votes

Customer Support Technician Resume Sample

Work Experience

  •  Has a good understanding of how the team integrates with others to achieve objectives   •  Has good understanding of how the team integrates with others   •  Provides technical support via telephone, email and chat   •  Educates customers on the use of Xactware,...
Professional Skills

  •  Demonstrated experience exhibiting problem...
  •  Excellent writing skills and strong commun...
  •  Strong analytical skills and experience tr...
4.6
22 votes

Customer Support Associate Resume Sample

Work Experience

  •  Strong ability to collaborate and bridge various support groups to ensure all tasks are completed   •  Aptitude in systems and understanding of reporting analysis   •  Understands importance of organization/ time management   •  A college graduate   •&...
Professional Skills

  •  Excellent verbal and written communication...
  •  Have excellent organizational skills with ...
  •  Demonstrated working knowledge of basic ha...
5.0
18 votes

Customer Support Resume Sample

Work Experience

  •  Participate in training or use other methods to stay up-to-date on DAM developments, such as industry trends and software and technology advancements   •  Complete special tasks as requested   •  Manage new technology and enhancements to software and hardware to meet customers grow...
Professional Skills

  •  Proven leadership skills, technical skills...
  •  Good oral and written communication skills...
  •  Demonstrated, effective communication skil...
4.8
21 votes

Customer Support Analyst Resume Sample

Work Experience

  •  Manage a queue of Financial cases, prioritizing issues based on severity and customer impact   •  Handle sensitive escalation issues   •  Use your energy, drive, adaptability and enthusiasm to perpetuate the positive vibes throughout the company   •  Manage work...
Professional Skills

  •  Demonstrate problem solving, analytical an...
  •  Strong organizational skills with an abili...
  •  Working experience including skills in:Int...
4.7
18 votes

Customer Support Manager Resume Sample

Work Experience

  •  JOB COMPLEXITY: Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives, as well as an understanding of company “politics.” Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Establishes and assures adhe...
Professional Skills

  •  Prioritize effectively, handle shifting pr...
  •  Commercial skills i.e. experience driving ...
  •  Demonstrate a sound understanding of the I...
4.8
7 votes

Customer Support Engineer Resume Sample

Work Experience

  •  Respond to all customer issues, including doing on-call rotations. This includes directly interacting with the customers and/or working with other JP1 colleagues to identify the customer’s problem and develop a solution   •  Develop and deliver technical trainings to global delivery partners as well a...
Professional Skills

  •  Proven problem solving, resolution and roo...
  •  Excellent verbal communication skills--the...
  •  Excellent interpersonal and communication ...
4.7
13 votes

Customer Support Representative Resume Sample

Work Experience

  •  Handle on-­‐call work assignments and emergencies as required by rotating evening,   •  Career Gap Analysis   •  Experience with system administration of Windows servers and client laptops, including installation, configuration, backup management, hardware or software troubleshooti...
Professional Skills

  •  Prioritizing and multitasking skills, as w...
  •  Prior experience in forecasting, leadershi...
  •  Troubleshooting Skills, Multitasking, foll...
5.0
14 votes

Customer Support Specialist Resume Sample

Work Experience

  •  Client support via telephone, Email and FAX professionally and courteously   •  Log all calls, faults, issues, important requests and inquiries into intra-system   •  T1 level of technical troubleshooting or fault diagnosis   •  Client fault response, escalation...
Professional Skills

  •  Strong rapport-building skills and strong ...
  •  Strong client servicing skills, attention ...
  •  Strong electrical and electronic troublesh...
4.9
24 votes

Client Service Delivery Resume Sample

Work Experience

  •  Under general supervision, assists in the design of solutions for clients, ensuring that SLA’s and KPI’s are met   •  High proficiency in English Communication   •  Delivering on SLA through cross functional teams   •  Plans and facilitates client meetings and &...
Professional Skills

  •  Experience Required: At least 2 years of a...
  •  Excellent negotiation skills and a proven ...
  •  Strong, professional written and verbal co...
4.6
17 votes
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