Customer Service Resume Samples and Examples

Customer Service resume samples most often mention skills in issues, customer, system, support, service, training, technical, systems, customer service and customers.

4.9
21 votes

Call Center Customer Service Representative Resume Sample

Work Experience

  •  Support Account Managers in servicing Donlen’s customers through a variety of means: Daily tasks, Projects, Internal issue resolution   •  Perform specific tasks on a regular basis, such as: Utilizing Donlen’s systems to create vehicle selectors, process billing changes, generate reports, insurance ca...
Professional Skills

  •  Exceptional customer services skills and e...
  •  Strong verbal and written communication sk...
  •  Excellent math skills, experience balancin...
4.7
17 votes

Supervisor Customer Service Resume Sample

Work Experience

  •  Support and develop Service Specialists to provide an unmatched level of customer service over the phone   •  Monitor Service Specialists performance utilizing individual performance metrics. Prepare and deliver regular and ongoing performance feedback to ensure standards are met and ongoing consisten...
Professional Skills

  •  Problem solving skills for difficult and c...
  •  Works with client’s to resolve issues and ...
  •  Excellent verbal and written communication...
4.7
11 votes

Customer Services Manager Resume Sample

Work Experience

  •  Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers, driven by the promotion of integrated security solutions   •  Demonstrate a thorough understanding of the competitor environment faced by the region  &nb...
Professional Skills

  •  Having excellent MS Office Skills
  •  Excellent leadership skills in developing,...
  •  People management skills including experie...
4.9
13 votes

Manager Customer Service Resume Sample

Work Experience

  •  Determines contact center operational strategies by conducting needs assessments, benchmark reviews, capacity planning, and cost/benefit analyses   •  Identifies and evaluates state-of-the-art technologies and production, productivity, quality, and customer-service standards; contributing information ...
Professional Skills

  •  Working effectively with various sites/dep...
  •  Team building and supervisory skills; orga...
  •  Three + years of experience in a role wher...
4.7
18 votes

Customer Service Support Resume Sample

Work Experience

  •  Support customer service operations of countries in Asia Pacific   •  Responsible for order entry, document processing, order monitoring and stakeholder management   •  Prepare process reports, web orders and billings   •  Actively seek opportunities for continu...
Professional Skills

  •  Understand and apply knowledge of policies...
  •  Excellent oral and written communication s...
  •  Have strong problem solving skills and qui...
4.6
17 votes

Customer Service Technician Resume Sample

Work Experience

  •  Climb telephone poles and use ladders to provide service   •  Performs customer support activity and related functional standards in accordance with the Performance Work Statement such as: receives materials to be categorized, itemized and tracked in warehouse facilities; completes reporting and recor...
Professional Skills

  •  Strong organizational, time management, pr...
  •  Basic PC / Windows skills. Position requir...
  •  Strong organizational, time management, pr...
5.0
9 votes

Customer Service Lead Resume Sample

Work Experience

  •  Hiring preference is given to those with solid sales experience, at least six months to one year of supervisory and related field experience   •  To 2+ Years’ Experience   •  Project Management:discipline of carefully projecting or planning, organizing, motivating and controlling r...
Professional Skills

  •  High level team building and peering skill...
  •  Customer focused. Excellent communication ...
  •  Strong communication skills and leadership...
4.5
12 votes

Customer Service Professional Resume Sample

Work Experience

  •  Collaborate and communicate effectively with functional stakeholders to ensure a consistent customer experience across Cargill’s divisions and functional areas   •  Experience in an International Customer Service of min 2 years   •  PC knowledges in SAP, MS Office   •&nbs...
Professional Skills

  •  Strong oral, written and interpersonal ski...
  •  Demonstrates good judgment and problem sol...
  •  Strong typing skills and some experience w...
4.6
14 votes

Customer Service Team Lead Resume Sample

Work Experience

  •  Prioritizing multiple high demand priorities   •  Volume of orders and variety of products in relation to bottle necks in plants / load-out   •  Matching customer demand and requests with product and shipment availability   •  Participating in a diverse group of...
Professional Skills

  •  Exceptional customer service skills, Decis...
  •  Strong decision making skills and people s...
  •  Excellent verbal and written communication...
4.9
14 votes

Customer Service Consultant Resume Sample

Work Experience

  •  Working knowledge of Scotia Service and Complaints Resolution Standards and Procedures   •  Thorough knowledge of the roles and responsibilities of other Bank service and support functions across all delivery channels as applicable to Commercial Banking   •  Thorough time managemen...
Professional Skills

  •  Excellent interpersonal skills with a focu...
  •  Excellent verbal and written communication...
  •  Good communicator with strong organization...
4.9
11 votes

Customer Service Representatives Resume Sample

Work Experience

  •  PC Skills (Word, Excel and E-Mail)   •  Provides efficient and effective service to customers and prospects on all patron based services to a variety of inquiries and customer needs   •  Maintains sincere interest in providing stellar customer care   •  Understa...
Professional Skills

  •  Excellent written and verbal language skil...
  •  Strong interpersonal skills and excellent ...
  •  Proven customer service skills, proficienc...
4.9
15 votes

Customer Service Engineer Resume Sample

Work Experience

  •  Professionally co-ordinate all types of customer service through interaction with Back Office Admin and other functions at local level, example; Sales or Operations   •  /20 (corrected) visual acuity   •  Collects and analyzes discrepancy reports concerning Textron Aviation’s jet p...
Professional Skills

  •  Demonstrate solid writing skills and stron...
  •  Excellent communication skills, project pl...
  •  Strong customer skills and deals tactfully...
4.5
19 votes

Customer Services Representative Resume Sample

Work Experience

  •  Provides customer service to students, faculty, staff an external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Maintains a professional, friendly and helpful demeanor   •  Uses information systems to input data, maintains databases, performs researc...
Professional Skills

  •  Analytical Skills, Good communication skil...
  •  Strong data entry and organizational skill...
  •  Excellent listening, communication, and or...
4.5
15 votes

Customer Service Assistant Resume Sample

Work Experience

  •  Passionate about customer service, with a professional, assured telephone manner and a confident personality   •  The delivery of high levels of customer contact and communications throughout the vehicle repairs   •  Constant delivery of Service Level Agreements, ensuring customers...
Professional Skills

  •  Strong customer service skills with abilit...
  •  Demonstrated exceptional customer service ...
  •  Proven administrative skills with at least...
5.0
11 votes

Customer Service Analyst Resume Sample

Work Experience

  •  Client Complaint - Lead independent review and investigation on client complaints and drive actions to address client’s concerns   •  Provide analysis on variety of data points—order blocks, open orders, service KPI’s, etc.,   •  Approves credit and RMA’s pertaining to the product ...
Professional Skills

  •  Exceptional interpersonal skills; able to ...
  •  Outstanding customer service, verbal and w...
  •  Excellent analytical, decision-making and ...
4.9
17 votes

Customer Service Executive Resume Sample

Work Experience

  •  Strictly follow company’s rule during working hours   •  To response and ensure the customer inquiries and requests are addressed in a timely manner   •  To coordinate with sales team, other departments, suppliers and other ticket centers to ensure the print quality and customers’ ...
Professional Skills

  •  Demonstrate strong communication skills wi...
  •  Typing skills & computer skills
  •  Develop existing skills and learning new s...
4.9
17 votes

Customer Service Team Leader Resume Sample

Work Experience

  •  Primary point of contact responsible for tactical matters, such as operational activities, customer prioritization towards GBU’s   •  Define and develop key performance indicators (KPIs) to track and measure overall performance in collaboration with GBU’s and for the own department   • ...
Professional Skills

  •  Excellent communication and interpersonal ...
  •  Strong people management skills and proven...
  •  Excellent multi-tasking skills, strong att...
4.9
7 votes

Customer Service Administrator Resume Sample

Work Experience

  •  Successful and timely booking and lifecycle handling all project orders   •  Support the projects group with all required administration activities   •  Work within guidelines of Global policies and processes   •  Determines and develops approaches to administra...
Professional Skills

  •  Sound people skills and excellent communic...
  •  Strong decision-making and organizational ...
  •  Reliable with excellent time management sk...
4.6
21 votes

Customer Service Agent Resume Sample

Work Experience

  •  Providing help and advice to customers using our organization’s products and services   •  Ensures that individual orders are correctly filled to the customer’s satisfaction by making product recommendations based on customer’s needs or restraints and following through to order execution   •...
Professional Skills

  •  Excellent verbal, written and listening sk...
  •  Strong interpersonal skills including list...
  •  Specialists apply excellent active listeni...
4.8
15 votes

Senior Customer Service Representative Resume Sample

Work Experience

  •  Act as peer mentor to customer service associates and representatives   •  Maintain performance and quality standards based on established call center metrics including turn-around times   •  Understands and analyzes customers’ buying habits and needs as they relate to Lubrizol'...
Professional Skills

  •  Strong verbal and written communication sk...
  •  Excellent interpersonal skills with strong...
  •  Strong organizational skills and planning ...
4.6
15 votes

Customer Service Coordinator Resume Sample

Work Experience

  •  Upgrading customer’s discontinued products   •  Monitor telephony queue time data to maximize productivity   •  Providing assistance by telephone both inbound and outbound, email and chat to customers and business partners concerning escalated and special request events   ...
Professional Skills

  •  Outstanding interpersonal skill set and th...
  •  Excellent data entry skills, communication...
  •  Organized, strong customer service skills,...
4.9
13 votes

Customer Service Associate Resume Sample

Work Experience

  •  Reports to Operations Managers   •  Create feedback tickets for each case reviewed. Ensure the feedback is clear, concise and professional.   •  Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment   • &...
Professional Skills

  •  Excellent customer service skills, outstan...
  •  Effective written and verbal communication...
  •  Excellent planning, prioritization and org...
4.5
21 votes

Customer Service Supervisor Resume Sample

Work Experience

  •  Identify trends and report to management   •  Communicate with all levels of management, including those in other lines of business   •  Hires, evaluates, disciplines, coaches, motivates and provides regular feedback to CSR’s   •  Work flexible hours within an 1...
Professional Skills

  •  Excellent Customer Service skills includin...
  •  Proven history of negotiation and influenc...
  •  Strong communication skills (verbal, writt...
4.7
14 votes

Customer Service Rep Resume Sample

Work Experience

  •  Previous experience in sales or customer service   •  Strong PC skills to include: Internet, Microsoft Windows and Outlook   •  Strong communication skills and a desire to make customers happy   •  Connect with the customer and bring excitement to the call  ...
Professional Skills

  •  Focus and understanding of good communicat...
  •  Strong communication and interpersonal ski...
  •  Strong verbal and written communication sk...
5.0
20 votes
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