Customer Service Resume Samples and Examples

Customer Service resume samples most often mention skills in issues, customer, system, support, service, training, technical, systems, customer service and customers.

5.0
17 votes

Customer Service Cashier Resume Sample

Work Experience

  •  Provide carryout service in accordance with the company’s guidelines   •  Gather up to five shopping carts and push them to designated areas   •  BOTTLES where applicable: Move empty bottles and containers from the front end to the back room   •  Exposure on a r...
Professional Skills

  •  Communication - effective listening, speak...
  •  Entry-level accounting experience, or an e...
  •  Experience using a cash register
4.9
17 votes

Bank Customer Service Representative Resume Sample

Work Experience

  •  Provide account services to clients, including a full range of the Bank’s retail services   •  Performs maintenance requests received by phone for check re-orders, cashier’s checks, basic loan maintenance, Debit/ATM PIN resets, loan payments, OnCommand lockouts, change of addresses, close accounts, ac...
Professional Skills

  •  Superior verbal/written communication skil...
  •  Use problem solving skills, paired with kn...
  •  Exceptional customer service and follow up...
4.9
21 votes

Call Center Customer Service Rep Resume Sample

Work Experience

  •  Answers and responds to inbound calls, emails, or chats using documented procedures, available tools and supplied script(s) to assess customer’s support needs and handle/route accordingly to the satisfaction of the customer   •  Answer a high volume of calls from patients and give a high level of cust...
Professional Skills

  •  Demonstrate and practice strong written an...
  •  Demonstrate effective organizational, time...
  •  Customer service, food service experience ...
5.0
16 votes

Customer Service & Operations Resume Sample

Work Experience

  •  Develop employees’ skills by providing a clear understanding of performance expectations through coaching, mentoring, and accountability of staff   •  Experience in home warranty, escrow or real estate sales required   •  Order Acceptance and Order Entry   •  Pr...
Professional Skills

  •  Inspiring Teams: Champion Airbnb’s Mission...
  •  Basic understanding and experience working...
  •  An ongoing focus on developing your skills...
4.7
17 votes

Customer Service Center Resume Sample

Work Experience

  •  Lead and provide direction to 12-18 Customer Operations Representatives (CORs), including people selection, training, development, technical direction, coaching and retention. Update and maintain training materials for this team. Ensure workforce management process is in place to level-set workload within Customer Operat...
Professional Skills

  •  Excellent reading and written language ski...
  •  Project Management, reporting and data min...
  •  Strong communication skills resulting in t...
4.9
19 votes

Healthcare Customer Service Resume Sample

Work Experience

  •  Strictly adheres and demands strict adherence to the company’s policies   •  Answer inbound customer/client requests or inquiries concerning services, products, billing, equipment, claims, and report problem areas   •  Responsible for improving customer retention through programs a...
Professional Skills

  •  Strong analytical problem-solving and deci...
  •  Strong problem solving-skills and ability ...
  •  Excellent telephone and PC/data entry skills
4.7
16 votes

Senior Customer Service Resume Sample

Work Experience

  •  Or above working experience in insurance industry with solid customer relationship management experience of which 8 years at management level   •  Patient, attentive to details with good problem solving and organizing skills   •  High EQ with flexible working attitude to accept dif...
Professional Skills

  •  Excellent customer relationship management...
  •  Self motivated professional with excellent...
  •  Strong organizational and time management ...
4.8
14 votes

Team Lead-customer Service Resume Sample

Work Experience

  •  Deal tactfully and empathetically with customers   •  Provides daily direction and communication to call center agents so calls are answered in a timely, efficient and knowledgeable manner   •  Provides statistical and performance feedback and coaching on regular basis to each team...
Professional Skills

  •  Previous experience in supervising a team ...
  •  Possess strong analytical and problem solv...
  •  Proficiency with MS Office: Word, Excel, A...
4.6
16 votes

Customer Service Assistant Manager Resume Sample

Work Experience

  •  Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations   •  Foster a positive and inclusive environment to associates   •  Manage the Office/Front End/Service Center operations in accordance with...
Professional Skills

  •  Proven ability to establish and achieve se...
  •  Excellent verbal and written communication...
  •  Excellent communication skills in English,...
4.8
21 votes

Associate, Customer Service Resume Sample

Work Experience

  •  To ensure efficient monthly forecasting & reporting   •  To monitor and report on order status and compliance at a customer level   •  Managing Relationship & Diversity   •  Learning & self development   •  Work Within Defined Com...
Professional Skills

  •  Strong analytical and problem solving skil...
  •  + Excellent communication and interpersona...
  •  Possess strong problem solving, organizati...
4.6
25 votes

Inbound Customer Service Resume Sample

Work Experience

  •  Research and respond to telephone, written inquiries in a call center environment to ensure timely resolution of issues   •  Consistently provide accurate information to customer inquiries in accordance with company inquiry accuracy standards by organizing and utilizing appropriate tools, resources, i...
Professional Skills

  •  Excellent communication and listening skil...
  •  Excellent communication, negotiation, prob...
  •  Excellent telephone listening skills, empa...
5.0
9 votes

Specialist, Customer Service Resume Sample

Work Experience

  •  Accountable for driving operational excellence and improving customer centric partnerships through the execution of premier service delivery   •  Manage customer expectations by clearly communicating our commitments to the customer (ie. delivery dates or problems resolution) and by promptly updating t...
Professional Skills

  •  Receive inbound calls to assist insureds w...
  •  Strong verbal and written communication sk...
  •  Good organizational, time management, prob...
5.0
14 votes

Senior Manager, Customer Service Resume Sample

Work Experience

  •  Wayfair.com, an online destination for all things home   •  Joss & Main, an online flash sales site offering inspiring home design daily   •  AllModern, a go-to online source for modern design   •  DwellStudio, a design house for fashion-forward modern furni...
Professional Skills

  •  Strong leadership skills in Value and Culture
  •  Collaboration: Experience in cultivation a...
  •  Experience with call center management too...
4.8
15 votes

Customer Service Intern Resume Sample

Work Experience

  •  Price update validation after mass update occurs. Screenshot and sign off   •  Printing Inventory Sheets at month end   •  Filing on each desk   •  Proofing of Orders   •  Printing export docs
Professional Skills

  •  Demonstrates appropriate interpersonal ski...
  •  Strong interpersonal, influencing, present...
  •  Excellent mathematical skills required
4.6
26 votes

Technical Customer Service Resume Sample

Work Experience

  •  Knowledge of Windows and Mac operating systems, DNS, Web Hosting and E-Mail applications   •  CTIA (A+, i-Net+, Network+), Microsoft and Cisco certifications desired but not essential   •  Internet Telephony is helpful   •  Excellent communication skills and the...
Professional Skills

  •  Exceptionally strong customer handling, co...
  •  Project management skills and ability to p...
  •  Mentors others using coaching skills to im...
5.0
11 votes

Customer Services Resume Sample

Work Experience

  •  Make the process easy for our customer   •  Previous investment experience in the financial services industry   •  Regulatory knowledge of Superannuation, KiwiSaver or Unit Trust Products   •  Act as the One Philips, multi-modality (Imaging Systems, Ultrasound, ...
Professional Skills

  •  Strong attention to detail. Strong oral an...
  •  Excellent communication skills, listening ...
  •  Organizational skills, Time management ski...
4.9
15 votes

Representative, Customer Service Resume Sample

Work Experience

  •  Investigate and probe to ensure clarity and that customer’s request are satisfied according to emergency policies and procedures   •  Ensure proper and timely processing of orders   •  Provide help and advice to customers using the company’s products or services   • ...
Professional Skills

  •  Critical thinker with problem solving skil...
  •  Organizational skills, meticulous flow-thr...
  •  Good telephone skills/conflict resolution ...
5.0
11 votes

Customer Service Senior Analyst Resume Sample

Work Experience

  •  Strengthen the client relationship and ensure the delivery of market-differentiating service by acting as the client’s advocate, anticipating client needs, and developing client confidence in Citi’s products and processes   •  Focus on proactive service management through relationship, scorecard, and ...
Professional Skills

  •  Demonstrated ability in MIS, data retrievi...
  •  Excellent written and oral skills to inter...
  •  Excellent interpersonal skills
5.0
24 votes

Customer Service Clerk Resume Sample

Work Experience

  •  Process customer transactions quickly, accurately, and efficiently   •  Understand and demonstrate safe work practices at all times to ensure a safe work environment   •  Oversee component receiving, shipping and transfers   •  Responsible for material receiving...
Professional Skills

  •  Computer skills, including Microsoft offic...
  •  Knowledge, Skills & Abilities: Basic compu...
  •  Strong problem solving, data entry, and re...
4.8
19 votes

Customer Service Leader Resume Sample

Work Experience

  •  Multi-Year Agreement structure, T&C’s and associated financial model knowledge   •  Work with Europe Operations team to provide sub regional focus on services fulfillment, planning,   •  Verify all customer Id's presented and observe store policies pertaining to the accepta...
Professional Skills

  •  Demonstrated strong networking, interperso...
  •  Excellent English speaking, reading, and w...
  •  Strong strategic planning and analytical s...
4.6
18 votes

Customer Service Team Manager Resume Sample

Work Experience

  •  Lead Production Manager and other team members to ensure that the overall company objectives and high customer service standards are achieved   •  Liaising with various departments gaining full awareness of upcoming mailing schedules to implement proactive forecasting plans. As well as identify what e...
Professional Skills

  •  Demonstrates a high level of interpersonal...
  •  Excellent negotiation, interpersonal and c...
  •  Experience delivering great customer exper...
4.7
18 votes

Customer Service Director Resume Sample

Work Experience

  •  Define the role, operating model and critical success factors of customer service for Staples Europe   •  Design, implement and continually innovate to maintain a best in class multi-channel customer experience for Europe   •  Service oriented culture, that adds value to the busine...
Professional Skills

  •  Excellent communication skills and interpe...
  •  Strong analytical skills including advance...
  •  Soft Skills: good communication, negotiati...
4.5
7 votes

Senior Customer Service Specialist Resume Sample

Work Experience

  •  Member benefits and eligibility related to the HMO, EPO/PPO, Medicare and Medicaid, CHP and   •  Resolve issues with respect to benefits and eligibility by researching documentation, system information or gaining knowledge from other employees, management or departments   •  Intera...
Professional Skills

  •  · Excellent prioritization, goal setting, ...
  •  Strong verbal, listening, critical thinkin...
  •  Independently apply strong analytical, pro...
4.8
14 votes

Director, Customer Service Resume Sample

Work Experience

  •  Thorough understanding of the Contact Centre environment at Scotiabank and the Bank’s organizational structure   •  Thorough knowledge of the Bank’s products, policies and procedures, system capabilities and operations, and their relationship with the Bank   •  Thorough knowledge o...
Professional Skills

  •  Strong analytical skills, problem solving,...
  •  Strong mentoring skills with ability to ef...
  •  Proven strong leadership skills to drive c...
4.8
15 votes
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