Customer Service Resume Samples and Examples

  •  Provide platform and product support in person, over the phone, and via email as necessary o Support, monitor, test, and troubleshoot the company’s digital network   •  Create and maintain operational procedures, knowledge repository and documentation   •  Based on customer survey ...

  •  Knowledge of ERISA and IRS Section 125 regulations   •  Related benefits administration experience including exposure to LOA and COBRA   •  Proficient knowledge of MS Office tools, including Word, Excel, and PowerPoint   •  Demonstrated attention to detail, and ...

  •  Phone and mail contact with grantees satisfying queries   •  Equity Compensation Termination closure letters   •  Last minute follow-up for grantees whose grants are expiring   •  Values.Demonstrates in word and action the Y’s core values of caring, honesty, res...

  •  Enter all pertinent information from contract documents under review into the Contract Management System   •  Complete form with each entry into the Contract Management System, identifying terms and allowances identified in the contract   •  Provide reports to Purchasing and Financ...

  •  Work with sales and sales operations to negotiate distributor, dealer and channel partner agreements and coordinate necessary approvals under various BIS policies on a timely basis   •  Work with various functional groups at different levels of the BIS organization including legal, sales, sales operat...

  •  Production Support   •  End User Support   •  Systems Development Support Activities   •  Coaching/Personal Development   •  Experience developing Java applications

  •  Assist vendors with networking copier equipment   •  Follows University’s core values   •  Upholds University’s professional ethics and integrity standards   •  Monitor Acxiom’s applications, network, and server environments   •  Understand d...

  •  Researching and resolving technical issues directly or escalating the issue to the appropriate teams at Yahoo or Microsoft   •  Adhering to escalation processes, required documentation, and ensuring timely updates for our Account Managers and clients   •  Managed day to day workloa...