Customer Service Resume Samples and Examples

  •  Six to eight years’ experience in compensation, preferably with an international company   •  Works in collaboration with HR and Talent Consultants to appropriately classify all new and existing positions   •  Assist in developing innovative compensation strategies and programs tha...

  •  Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!   •  Learn ICD-9 and CPT coding   •  Secure headset to console and log onto system   •  Access all functions of system according to establ...

  •  Support daily factory Tier 2 meetings   •  Participate in weekly QN burn-down meeting   •  Work with DCMA on a daily basis   •  Review audit results and support RCCA as required   •  Disposition QNs from various factories (TX and Forest)

  •   Strong project and process management skills   •   Excellent communication and presentation skills   •   Excellent analytical abilities   •   Proven ability to work across various business units to raise and resolve issues effectively   • &nb...

  •  Attend to incoming phone calls, emails, and in-person requests for services and information about campus maintenance, safety, and operations   •  Administer and operate the key management system   •  Provide work order updates and information to internal and external customers &nbs...

  •  Maintains department head’s paper files, in/out box and related organization of paper-based documents/resources   •  Managing registry databases and correspondences   •  Maintain the CQP participant database and farm registry and ensure participant information is distributed throug...

  •  Handles escalated Platform support issues with Orion advisors   •  Supports internal users by replicating issues and providing solutions   •  Conducts web-based support sessions to assist with system issues   •  Identifies and troubleshoots issues with the Orion...

  •  Consultation regarding the application of products, technologies, manufacturing processes and industry specific applications   •  Project and site management support including management of project activities such as scheduling, budgeting and human resources to ensure that the project meets the custom...

  •  Deliver and maintain effective support for all global Equities Derivative applications   •  Perform timely and appropriate escalation of critical production environment incidents and proactively identify patterns of recurring incidents to improve service capabilities   •  Assume ow...

  •  Perform related SBD readiness and programmatic work   •  Drafts, reviews and negotiates various agreements related to the operation of C&W’s commercial real estate brokerage and related businesses, including commission agreements, agency agreements, engagement letters, confidentiality agreements a...

  •  Support Client and JLL teams by answering questions related to the contracts process   •  Responsible for data integrity of contract database - oversee maintenance and enhancement of central contract database/Vendor Tracker/Vendor Escalation log   •  Administer and maintain contrac...

  •  New Contracts/Acquired Contracts   •  Knowledge of and experience with all aspects of accounting procedures; excellent spreadsheet skills   •  Exercise independent judgment concerning any aspect of the job   •  Take initiative in carrying out assignments, and in...

  •  Demonstrates integrity by modeling the UN’s values and ethical standards   •  Carrying out support activities via telephone, email, chat and remote connections   •  Managing phone calls with confidence always providing helpful assistance while maintaining a positive and professiona...

  •  Managing salary administration programs, including job evaluations and lead participation in salary surveys. Administer merit increase program, promotional increases and market adjustment increase programs   •  Managing the company’s semi-annual promotion processes   •  Developing ...

  •  Participates in key departmental initiatives, including site backup exercises- Knowledge of supported products and platforms (MVS, z/OS, SMS concepts) system interfaces and exits,   •  Reports to the Manager of the RTC Center of Excellence within Procurement   •  Experience with Ba...

  •  Maintain liaison between the Field Service Technician teams across the South East and the customer’s field personnel, including being an advocate for providing satisfaction to our system operators by maintaining a proactive approach with the users   •  Quickly learn and thoroughly understand Randstad ...

  •  Post-secondary education in Business or Computer Science or related field is desired   •  Proactively improve the quality of systems and service, and increase business value   •  Operate within a team which is closely aligned with the business and technology delivery groups and whi...

  •  Oversee hiring, motivation, evaluation, and discipline of all customer care staff to include coaching and development of Supervisors. And ensure department compliance with company policies and procedures   •  Major call center management experience or equivalent experience   •  Mai...

  •  Build and maintain working relationships with Ernst & Young’s national office contacts. Work with the national organization to diagnose problems with WAN routers and circuits, and assist with router upgrades   •  Maintain a thorough understanding of IT Services’ organization and service offerings ...

  •  Ensure all productions issues are logged and updated as per the Problem Management Policy   •  Review and update contingency documentation   •  Write support documentation and procedures   •  Ensure application test/checkout plans are updated   • ...

  •  Interaction with associates and customers   •  Reports to the Dock Lead   •  Extensive interaction with associates and management team   •  Reports to the Merchandise Manager   •  Prepares statements, letters, confirms, etc. for distribution ...