Business Support Resume Sample
Kylie Hirthe
267 Craig Extensions,
Los Angeles,
CA
+1 (555) 452 7454
Work Experience
Business Support Administrator
07/2015
-
PRESENT
Los Angeles, CA
- Strong project and process management skills
- Excellent communication and presentation skills
- Excellent analytical abilities
- Proven ability to work across various business units to raise and resolve issues effectively
- Ability to work independently, supporting a team of leaders and adjusting priorities as necessary
- Organized, detail-oriented, with drive towards continuous improvement
- Strong software skills, especially Excel and PowerPoint
Business Support Analyst
08/2011
-
03/2015
Houston, TX
- Work with IT to automate transaction workflow and create robust trade booking and trade activity monitoring tools
- Office Management
- Incident handling: Act as troubleshooter across the Finance IT application portfolio to ensure accurate and timely resolution of incidents; Escalate and participate in serious production incidents to ensure closure within SLA; Actively monitor application incident queues, accept ownership of incidents and ensure there is progress in incident resolution
- Problem Management: Ensure processes to mitigate, remedy and prevent recurrences of outages are documented and shared with other team members; Continuously review incidents for trends and common root causes
- Training and Documentation: Adhere to existing process documentation standards and continuously strive to improve the standards and quality of documentation; Maintain the WIKI (support documentation repository) to ensure it is accurate and up-to-date
- Participate in the assessment of new applications being on-boarded to the Global Application Support framework, ensuring management is aware of any potential issues or knowledge required
- Maintain the application readiness checklist from a business and support perspective
- Participate in projects and enhancement initiatives across multiple applications to ensure Support requirements are understood and embedded into the project plan
Business Support Intern
06/2008
-
07/2011
Houston, TX
- We are open to candidates in any state within US Enterprise Role Overview
- Ensure timeliness and accuracy of responses, adherence to internal policies and external regulations and maximized contribution to economic profit. Coordinate activities with other areas of the Company as required to ensure smooth implementation of new and/or enhanced processes or systems
- Business Partner calling in for support
- Business Partners calling in for support
- Develop review templates that define all the key transaction attributes in conjunction with traders, risk management and valuations
- Recommend improved workflow and initiate reports or projects between departments to increase efficiencies and controls
- Monitor the trends in volume and type of trade activity to ensure that risk systems and processes are fit for scale
Education
Strayer University - Manassas Campus
2004 - 2008
Bachelor's Degree in Accounting
Professional Skills
- Demonstrate critical thinking skills, sound judgment, attention to detail, and strong organizational and communication skills
- Excellent customer service skills and strong organization and follow up skills.
- Strong communication skills, including effective comprehension, listening, verbal and written communication skills
- Strong organizational and workload management skills; ability to prioritize own work and re-prioritize when necessary
- Excellent communication & presentation skills. Prior consulting experience in a similar hi-tech industry is desirable but not mandatory
- Solid computer skills and demonstrated skills working with the Microsoft Office Suite
- Excellent planning and organizational skills and strong attention to detail
How to write Business Support Resume
Business Support role is responsible for analytical, excel, organizational, microsoft, business, interpersonal, advanced, organization, powerpoint, customer.
To write great resume for business support job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Support Resume
The section contact information is important in your business support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Support Resume
The section work experience is an essential part of your business support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business support position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Support resume experience can include:
- Excellent interpersonal skills, communication skills and telephone manner
- Strong organizational skills with proven ability to manage multiple and competing priorities
- Administrative experience with demonstrated knowledge of process improvement and strong analytical skills
- Excellent effective organizational and time management skills
- Strong time management skills with the ability to multi-task and establish priorities
- Good English-, and German skills in speaking and writing
Education on a Business Support Resume
Make sure to make education a priority on your business support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Support Resume
When listing skills on your business support resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business support skills:
- Demonstrated project management skills including the ability to effectively manage multiple cross-functional projects
- Analytical with strong problem solving skills including excellent reasoning ability
- Good typing skills and excellent knowledge of Microsoft Office, including Word, PowerPoint and Excel
- Demonstrate strong project management and rounded analytical and problem solving skills
- Intermediate skills in applicable software packages and office equipment. Basic project administrative skills
- Solid organizational skills with a demonstrated ability to manage multiple tasks at once
List of Typical Experience For a Business Support Resume
1
Experience For Business Support Analyst Resume
- Demonstrate effective project planning and organizational skills and effective use of time and resources to accomplish work and ability to meet deadlines
- Excellent customer relationship skills, analytical ability and the ability to work effectively with customers and IT management
- Strong organizational skills with ability to multi-task and manage shifting and urgent priorities
- Strong consulting skills -- influencing, collaboration, contracting and responsiveness
- Effective communicating and organizing skills
- Excellent administrative, organisational, forward planning and team working skills along with a positive can do attitude
- Excellent communications and writing skills and editing capabilities
2
Experience For Business Support Administrator Resume
- Strong problem solving and consistent decision making skills
- Good influencing and networking skills
- Strong troubleshooting skills and detail oriented
- Strong analytical, process-orientation and problem-solving skills
- Strong organizational skill, ability to balance multiple tasks, prioritize conflicting needs and work to tight deadlines
- Excellent written, oral communication and presentation skills; quick learner capable of applying new tools and techniques
3
Experience For Business Support Lead Resume
- Strong logic and practical reasoning skills
- Self-motivated with good numeracy and analytical skills
- Self- motivated with good analytical skills
- Effectively manage and prioritize various tasks with minimal supervision
- Strong analytical skill set and affinity for metrics and data required. Intermediate to advanced user skill set in MS Excel and Access required
- Strong analytical skills in comparing datasets and attention to detail
4
Experience For Business Support Executive Resume
- Accurate, detail‐oriented, with strong analytical, communication and interpersonal skills, and highly organized
- Strong computer & analytical skills (proficient in Excel, PowerPoint, Outlook and Word)
- Superior communication, problem solving and prioritization skills are also required
- Strong organizational, interpersonal and communications (verbal, written presentation) skills
- Have strong interpersonal skills with collaborative style of solving problems
5
Experience For Senior Business Support Analyst Resume
- Planning & Priority Setting – Level 1 Follows a systematic approach to prioritising and delivery
- Accounting skills or back office background
- Tracking and aggregating skills assessment updates, including identification of any past due action items or assessment updates
- Good understanding of ledger systems, good accounting knowledge and sensitive to reporting cycle
- Experience working with procurement, collaborating with CROs / vendors and experience with flexible resourcing models preferable
6
Experience For Business Support Co-ordinator Resume
- Use ASL/English effectively to communicate with the Deaf, Hard of Hearing and Hearing users of VRS services
- Drives efficiencies by effectively communicating business cases and securing commitments from the business
- Proven ability to manage multiple projects and tasks simultaneously. Capable of prioritizing activities and working independently with minimal supervision
- Use data analysis, evaluation and reporting systems effectively by ensuring systems are streamlined to maximise efficiency and avoid duplication
- Provide a key liaison point between our supply chain and internal staff, communicating messages and requests effectively and providing support as required
- Liaise with suppliers of goods to secure pricing and/or assist in developing supplier relationships for goods supplied to the key account customers sites
- Superior written and verbal communication skills, including being able to synthesize data, develop recommendations, and influence partners
7
Experience For Mgr-finance Business Support Resume
- Critical thinking and problem solving are key skills for this role
- Administrative writing/reporting and correspondence skills
- Skills for technical writing including the ability to write policies and procedures
- Experience leveraging and encouraging collaboration and strong team work to achieve quality design and continuity
- Trouble shooting skills and persistence in problem solving
- Proven track record of building strong partnerships and influencing at the executive level without direct authority
- Financial analysis, planning and modeling experience. MBA could be used for 2 years of experience
- Have proven experience of designing and implementing IT system changes
8
Experience For Business Support Intern Resume
- Provide reporting to allow team leaders to efficiently and effectively manage their teams daily work load
- Advanced desktop technology skills including database management, Excel and PowerPoint
- PC skills including proficiency in MS Access, MS Sharepoint, MS Word, Excel and database applications
- Speak, read and write the English language; proficient word-processing, excel, grammar, organizational and communication skills etc
- Technical understanding and problem analysis skills
- Strong knowledge and experience on financial planning analysis
- Proficient IT skills including MS Word, MS Excel, MS PowerPoint, and Sharepoint
- Comfortable learning new financial systems and process to update skills as they evolve
- First Class report writing skills
9
Experience For Head of Business Support Resume
- Prior experience with contributing to executive-level presentations is desired
- Proven experience in working with local community organizations and the public
- Experience in general insurance/banking/financial services sector is viewed a strong asset
- Finance or similar business operations experience (combination of FP&A/Accounting experiences)
- Develop process improvements and work instructions to ensure we are effectively assisting the client, and temporary employees
- The ability to work effectively, be self-motivated and committed to exceeding customer expectations
- Experience working as part of a team with a proven ability to make an active contribution to the team's performance and teamwork
10
Experience For Business Support Management Resume
- Analytical and Planning Skills: Analyze data and solve problems that affect the project on a regular basis
- Related business experience in Accounting and Cash Applications; preferably with SAP experience
- High level of analytical skills, turning meaningful analysis into recommended actions
- Problem solving, investigative skills
- Proven experience of providing administration support for teams
- Proven experience of producing spreadsheet and monthly management reports
- Position requires a high level of initiative, written and spoken communication skills and innovative problem-solving ability
- Experience working within a large bank as a Business Support Analyst or similar experience
List of Typical Skills For a Business Support Resume
1
Skills For Business Support Analyst Resume
- Strong organizational skills, effective time management and prioritization
- Demonstrable MS Office skills, specifically good knowledge of Microsoft Excel Macros (SQL skills would be highly regarded)
- Intermediate MS Excel & Power Point skills or aptitude to develop these skills
- Exceptional communication skills- confident, organized and clear. Can effectively interact with all organizational levels
- 4) Detail oriented with strong organizational skills; ability to manage multiple tasks simultaneously and prioritize work efforts
- Excellent analytical, written and verbal communication and organizational skills with demonstrated proficiency
- Strong MI experience and analytical skills required
- Good customer service experience / skills and confident dealing with customer queries over the phone
2
Skills For Business Support Administrator Resume
- At least 6 months experience in Analyze Problems & Situations, Strong written and verbal communication skills
- A good team player and with strong organizational skills
- Strong time management and personal organization skills. Ability to prioritize tasks
- Strong time management and personal organization skills. Ability to prioritize
- Effective meeting management and partnering skills aligning stakeholders, building consensus and resolving conflicts
- Demonstrated experience consolidating and preparing reporting materials across teams; Ability to synthesize information
- Excellent problem solving skills; Passionate about driving positive change
- Work under pressure, prioritising effectively to meet sometimes demanding deadlines
3
Skills For Business Support Lead Resume
- Excellent interpersonal skills. Capable of establishing and maintaining positive workplace relationships
- Proven decision making, report writing, analytical and time management skills
- Strong customer service skills and an eagerness to excel and be part of a dynamic, fast growing team
- Good problem solving skills with focus on quality
- Strong communication skills – verbal written and listening
- Strong numerical skills (i.e. able to spot issues with numbers at high level – timing, costs, profit level)
4
Skills For Business Support Executive Resume
- Excellent communication skills: verbal & writing
- Excellent verbal and written communication skills including the ability to present information to large groups
- Business and process savvy with good analytical and process re-engineering skills
- Highly effective problem solving skills
- Demonstrate excellent listening, communication and interpretive skill
- Good multi-tasking / organisation skills
- Confident communicator with strong influencing skills
5
Skills For Senior Business Support Analyst Resume
- Excellent computer skills and proficiency with Microsoft applications including Word, Excel, and Access
- Strong computer skills, including the ability to learn new systems quickly
- Strong skills in spreadsheet, charting and power point
- Customer focused and excellent communication skills including face-to-face; email and telephone
- Strong problem solving skills, with the ability to identify problems, apply critical analysis and rational to help solve it
- Strong organization skills and ability to multi-task, independently managing multiple projects and requests in a fast-paced environment
- Demonstrated exceptional presentation, training, and inter-personal skills
- Strong PC skills including EXCEL, Powerpoint, Visio, Word etc
6
Skills For Business Support Co-ordinator Resume
- Strong Microsoft Office skills, specifically Excel (Reporting & Analysis)
- Ensure development of comprehensive, efficient, and effective plans leveraging analytical and communication skills to achieve business objectives
- Strong analytical skills and ability to quickly assimilate facts
- Possess strong written and verbal communication skills in French and English
- Good Communication skills (verbal / written)
- Strong Microsoft Office skills – preferably Excel
- Effective interpersonal, teamwork and organisational skills
- Effectively prioritize work and multitask as needed
- Previous experience in a similar role within financial services would be ideal but a willingness to learn and core skills are more important
7
Skills For Mgr-finance Business Support Resume
- Proven interpersonal skills individually and in a team environment
- Strong quantitative/analytical skills, attention to detail
- Strong presentations skills and fluency in Microsoft Office Suite
- Partnership mentality- collaborative with strong presentation and influence skills
- Strong collaboration skills and ability to work independently
- Good interpersonal skills, proactive, organised, self-motivated, flexible
- Excellent telephone conversation skills
8
Skills For Business Support Intern Resume
- Good communications skills, patient with customers and able to converse well in English
- Strong analytical skills with the ability to troubleshoot and problem-solve
- Excellent communication and numerical skills
- Excellent written and verbal communication skills, capable of working with people at all levels within and external to the business
- Strong analytical, problem-solving and organisational skills
- Proven skills in training preparation and presentation
- Excellent time management and analytical skills and the ability to multi task
- Strong collaboration and relationship management skills, specifically with business stakeholders and peers
- Excellent Project Mgt, communication & facilitation skills
9
Skills For Head of Business Support Resume
- Strong organizational skills and the ability to manage multiple projects and assignments simultaneously
- Excellent interpersonal and communication skills, and ability to work well with staff at all levels
- Strong customer service skills with an upbeat, positive attitude
- Very good computer and database management skills
- Strong Microsoft Office skills—especially Microsoft PowerPoint and Excel
10
Skills For Business Support Management Resume
- Good communication, interpersonal, negotiation and relationship management skills
- Strong skills with Microsoft Office (Excel)
- Multi-task, self starter who can work independently, prioritize and manage time effectively
- Good MS Excel and SQL skills
- Strong skills in communication and application management
- Strong communication and influential skills, able to collaborate with multiple functions
List of Typical Responsibilities For a Business Support Resume
1
Responsibilities For Business Support Analyst Resume
- Strong oral and written communication skills required to effectively give and receive information internally, to business area clients, and vendors
- Strong business analysis skills such as documentation, process flows, and communication skills required
- Experience in financial ERP systems and strong Excel skills,
- Attention to detail with strong organization skills especially in areas of time management and prioritization
- Strong project-management abilities, to include ability to prioritise effectively
2
Responsibilities For Business Support Administrator Resume
- Excellent time management skills and ability to manage multiple competing/concurrent activities
- Excellent customer service skills and committed to delivering best in class customer service at all times, internally and externally
- Experience working effectively with a variety of stakeholders at different levels
- Excellent English and Polish skills
- Excellent communication skills - both verbal and written,
- Excellent PC skills with the ability to learn new applications quickly
- Excellent analytical skills and the ability to think through problems, assess a variety of factors, and recommend solutions
- Strong organizational and time management skills with the ability to work independently within very tight deadlines
3
Responsibilities For Business Support Lead Resume
- Excellent PC skills (especially with MS Office)
- Good IT skills, Oracle eBS, Outlook and Excel – intermediate (pivot tables and lookups)
- Strong sense of urgency and organisational skills
- Good Admin Skills – inc Excel, Word, Office
- Excellent written communication skills; understands audience and communicates with appropriate level of detail
4
Responsibilities For Business Support Executive Resume
- Excellent interpersonal and communication skills (personal, written and presentation)
- Prior business support skills
- Strong organizational , written and verbal communication skills
- Relevant experience and skills in pharmaceutical manufacturing - Facilities Systems and Processes
- Excellent problem solving skills with ability to consider potential downstream impacts
- Experience with project management skills such as: resource allocation (man-hours), report generation, milestone tracking, report coordination and analysis
- Excellent team working skills, and able to build relationships at all levels
- Excellent telephone manner and interpersonal skills
5
Responsibilities For Senior Business Support Analyst Resume
- Strong communication and interpersonal skills, able to influence multiple stakeholder groups
- Good PC skills (MS Office, databases, Internet, Outlook)
- Strong Microsoft (Excel, PowerPoint, Outlook, SharePoint) and related computer application skills required
- Has solid experience in producing report materials, proven by some original attainments
- Strong Microsoft Office applications experience and skill
- Excellent communication skills and ability to build rapport with clients and insurers
- Excellent SQL and VBA skills
6
Responsibilities For Business Support Co-ordinator Resume
- Operate effectively with the ability to work under pressure and to tight timeframes
- Work independently and prioritize all work assignments effectively to ensure timely completion
- Very good team and interpersonal skills
- Well organized with excellent leadership and interpersonal skills
- Proven verbal and written communication skills,
7
Responsibilities For Mgr-finance Business Support Resume
- Work on own initiative and as part of the team to prioritise clients queries effectively
- Excellent IT skills– Excel, database management, Word
- Very strong oral communication as well as written and presentation skills
- Highly organised and able to manage workload through good time management skills
- Organized, detail oriented and strong time management skills needed
- Proven analytical skills with a level of attention to detail in order to adhere to policies, procedures and guidelines
- Solid Microsoft Office skills: Word, Excel, PowerPoint & SharePoint
8
Responsibilities For Business Support Intern Resume
- Solid Microsoft Office skills: Word, Excel, PowerPoint
- Solid EPM skills and knowledge of General Ledger
- Prior administrative support, business support lead experience or other relevant experience
- Strong analytical and a problem-solving skills, and a solution-focused approach
- Strong communication/presentation skills coupled with the ability to articulate complex tax issues to both tax and non-tax specialists
- Excel in people skills and have an excellent customer service ethos
9
Responsibilities For Head of Business Support Resume
- Strong awareness of overall business activities and ability to communicate relevant information effectively
- Good communication and interpersonal skills with the ability to develop and maintain relationships
- Understands business impact resulting from effective operational tools, able to implement use of tools and maintain systems ensuring operational effectiveness
- Prior experience involving multi-tasking and detail oriented responsibilities
- Confident public speaking and networking skills
- Proven experience working in Agile IT project delivery team and leading the team as a scrum master
- Resource management skills, such as the ability to track and monitor headcount in real time and manage staffing requests
- Intermediate/Advanced MS Excel skills and an understanding of MS Visio
10
Responsibilities For Business Support Management Resume
- Prior experience of provisioning and procurement processes
- Extraordinary multitasking skills and the ability to work well under pressure and/or deadlines
- Demonstrates strong MS Excel capabilities including higher end functionality (i.e. pivot tables, lookup tables, etc.)
- Experience with strong knowledge of financial industry, including: products, processes, platforms, and systems
- Relationship management skills necessary to build relationships across business, technology, and operations spanning multiple lines of business
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