Senior Contract Manager Resume Sample
Gabriella Toy
9372 Hills Summit,
New York,
NY
+1 (555) 796 6467
Work Experience
Senior Contract Manager
09/2017
-
PRESENT
Phoenix, AZ
- Perform related SBD readiness and programmatic work
- Drafts, reviews and negotiates various agreements related to the operation of C&W’s commercial real estate brokerage and related businesses, including commission agreements, agency agreements, engagement letters, confidentiality agreements and other transactional documents in a high-volume, fast paced environment
- Take lead role in negotiating complex, high value contracts and/or contracts for strategic accounts as well as overseeing work of contract champions
- Coordinate Eaton’s negotiating position by teaming with other corporate functions such as Credit, Risk Management/Insurance, Tax, Trade Compliance, Project Management, Pricing, Human Resources, Finance, Field Sales, Product Lines (from product line managers to VP/GMs of business units), to senior leadership executives
- Analyze and interpret selling terms and conditions for various projects (e.g., supply, brand label, strategic alliance master, design, consultant, professional services and teaming agreements, long term procurement agreements, and all major industrial and construction projects). Ensure that all terms are in compliance with Eaton’s policies and procedures
- Assist business in interpreting and implementing established policies, procedures and practices as related to the corporation and Eaton’ s Limits of Authority (LoA) guidelines
- Experienced negotiator and has conducted numerous face-to-face negotiations
- Develop the contract strategy for the project based on applicable laws and Bechtel license(s) in the executing location(s), Customer requirements, and the overall project execution strategy considering project risk, pricing, scope, and schedule. Use the contract strategy to prepare and implement the project contract execution plan
Senior Contract Manager / Commercial Manager
03/2011
-
03/2017
Los Angeles, CA
- Provide support and guidance to the Project Manager in the management of the prime contract: work with the project management team to identify the prime contract baseline, to identify project opportunities and risks, and to develop a risk mitigation plan
- Develop a Prime Contract Management Program for the project consistent with the practices and procedures set forth in the Prime Contracts Management Manual, and communicate the baseline and the program to all members of the project team
- Establish and implement the project contract/(sub)contract formation and contract/(sub)contract administration programs and ensure compliance to applicable Bechtel policies (e.g. Policy 230, Policy 102)
- Provide ongoing guidance in the various aspects of contract management to the Project Manager and key members of the project team to ensure that sound prime contract management and (sub)contract formation/administration principles are applied throughout the contracts work process
- Develop and implement the project Contract staffing plan and provide training, technical guidance and development to Contract staff assigned to the project team
- Participate in project related meetings, work closely with Construction, Engineering, Procurement and Project Controls, and review project financial data to
- Identify opportunities for revenue enhancement, schedule relief and claim avoidance
Welch Allyn Senior Contract Manager
05/2005
-
10/2010
New York, NY
- Take appropriate actions to protect Bechtel interest and/or improve project performance
- Ensure compliance with prime contract terms and conditions
- Direct support to the Project Manager for the preparation and negotiation of changes to the baseline contract as well as the resolution of constructive contract changes with respect to additional compensation and time
- Provide for adherence to contract insurance provisions and coordinate with the Risk Management Department on any occurrences covered by Customer or Bechtel provided insurance
- Direct support to the Project Manager for the management of Bechtel contractual and commercial interests in connection with joint venture and other similar relationships
- Develop a program to identify and prepare claims as they develop and direct the efforts to negotiate and resolve claims in coordination with the Claims Group and Legal Department
- To execute the (sub)contract plan, research and prepare recommendations and reports for contracting for major services, taking into consideration legal, commercial, and financial factors; maintain an awareness of current conditions throughout the life of the project
- Participate in the development of the project bidders list. Ensure it is maintained in an up-to-date manner and contains qualified suppliers and contractors approved by the Customer when required by the Prime Contract
- Reviews and approves bid tabulations and recommendations consistent with both customer and project interests
Education
Herzing University - Kenosha Campus
2000 - 2005
Bachelor's Degree in Business
Professional Skills
- Strong collaboration skills with the ability to communicate effectively with technical project managers as well as various internal stakeholders
- Excellent time-management skills and a proven ability and history of multi-tasking
- Excellent people skills and strong analytical acumen
- Strong negotiation skills and solid understanding of contract language
- Strong Business Writing and Negotiation skills
- Demonstration of strong ethics, influence and negotiation, leadership, interpersonal skills and communication
- Excellent and demonstrable negotiation, influencing, analytical, problem solving and facilitation skills within the pharmaceutical or CRO industry
How to write Senior Contract Manager Resume
Senior Contract Manager role is responsible for interpersonal, communications, research, training, legal, negotiation, negotiating, analytical, software, contracts.
To write great resume for senior contract manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Contract Manager Resume
The section contact information is important in your senior contract manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Contract Manager Resume
The section work experience is an essential part of your senior contract manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior contract manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior contract manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Contract Manager resume experience can include:
- Working experience with DoD, DHS, and International entities
- Experience in creating and maintaining databases and working with spreadsheets
- Incorporates information technology for effective contract management, data analysis, forecasting and reporting
- Recognised apprenticeship, NVQ or equivalent training programme, qualifications are relevant to skill base, relevant management training
- Previous experience of a similar role, ideally within a FM / building maintenance setting
- Knowledge and experience in negotiating for services, contract terms and conditions, and requirements
Education on a Senior Contract Manager Resume
Make sure to make education a priority on your senior contract manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior contract manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Contract Manager Resume
When listing skills on your senior contract manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior contract manager skills:
- Solid contract drafting and negotiation skills and demonstrated experience in contract administration
- Contributory, bringing skills, ideas, and knowledge not in the group today and willing to share those skills, ideas, and knowledge with the group
- Demonstrated ability of effective project prioritization and planning, decision making, results delivery and team building
- Excellent interpersonal skills that build trust and install confidence in others
- Demonstrated ability to work effectively within a team environment as both a lead and a participant
- Contract management process skills; an understanding of process costs, ability to work with Clients and Service Providers to ensure effective operations
List of Typical Experience For a Senior Contract Manager Resume
1
Experience For Senior Contract Manager / Commercial Manager Resume
- Able to provide evidence of strong negotiation skills and have experience of negotiating commercial contracts
- Have solid skills and experience with contract management in the pre-signing phase and with sourcing of complex construction projects
- Demonstrates exemplary attention to detail and research skills
- Possess great stakeholder management skills and can cooperate efficiently with colleagues from other in-house functions
- Demonstrated ability to effectively manage multiple projects
- Franchise law knowledge or contract management/contract administration skills or paralegal training
2
Experience For IT VMO Senior Contract Manager Resume
- Skills, knowledge and job requirements
- Skills in the use of Microsoft Office packages, particularly Excel and Powerpoint
- Demonstrates proven ability to initiate and successfully implement new ideas that increase organizational efficiency and support business objectives
- Demonstrated ability to initiate and implement improvements in operational efficiency and/or effectiveness
- 7+ for senior) of health care related experience and at least 3 years of direct contract negotiation experience
- Solution oriented, assertive with high analytical skills
3
Experience For Welch Allyn Senior Contract Manager Resume
- Prior experience with developers and QS consultancy
- Working with the business and project management in developing strategies for effective risk and opportunity management and dispute avoidance in major projects
- Procurement experience in Procurement, Contracting, Supply Chain, Business
- Prioritize and make decisions while handling multiple functions simultaneously
- Strong understanding of legal contract terms
- An analytical person who can demonstrate attention to detail and also well organised and can work independently under a broad direction
4
Experience For Senior Contract Manager Responsible for Capex Contracts for Offshore Wind Farms Resume
- Develop and maintain solid relationships with PG&E’s CRESS team members
- Experience in contract structure; terms and conditions; and negotiation
- Experience of planning and scheduling shift workload in order to meet customer requirements
- Experience of managing a team on the service delivery for customers
- Experience of working with HSE and QA standards and practices
5
Experience For Senior Contract Manager With Solid Experience From the Construction Resume
- Assess work activities for consolidation opportunities
- Excellent working knowledge of the Federal Acquisition Regulation and its supplements as well as the Uniform Commercial Code
- Contract administration experience
- Build a relationship between business partners and the IT department relative to requirements, solutions and priorities
- Proven ability to set and achieve short-term and long-term goals
- Previous experience working with complex customer support/client issue resolution management
- Previous experience in a leadership role, implementing work to support strategic business objectives
6
Experience For Senior Contract Manager With Solid Sourcing Competences Resume
- Educates the Managed Care and ARS teams and acts as a knowledge and experience resource for the department
- BA/BS or commensurate job experience required
- Demonstrated mastery of Revenue Cycle and healthcare Contract Management systems
- Solid understanding of healthcare services agreement
- Highly motivated with excellent problem solving abilities
7
Experience For Senior Contract Manager Eastern Europe Resume
- Previous cost management, consulting and/or systems development experience required, as well as expertise in a particular functional area/clinical product line
- Experienced in formulating procurement strategies
- Previous experience working in a multi-site, international businesses
- Experience working with contract management for construction / EPC projects and through to the operational phase
- Experience of working on JV projects
- Experience working in an international matrix structured organization
8
Experience For Senior Contract Manager, East Europe Resume
- Extensive experience working with legal counsel (internal and external)
- Strong client facing background
- Experience working with government regulations
- Solid ability to analyze, interpret and present data
- Related healthcare experience in contract negotiations, financial management, or related field
- Experience in contract commercial activities and/or project management
- Experience in large complex capital projects and preferable some exposure to Site Construction issues
- Demonstrated ability to present recommendations and other communications to all levels of an organization
- Demonstrated ability to independently deliver projects
9
Experience For Senior QS / Senior Contract Manager Resume
- Demonstrated ability to manage risk, develop and execute business plans, manage information, and provide exceptional service to internal clients
- Strong knowledge of provider reimbursement as well as pay for performance models, and alternative payment methodologies
- Experience in public higher education, especially in procurement in a wide range of commodity areas
- Contract administration, contract management, or negotiation work experience
- A proven track record of contract management or Business/Proposal Development
- Three (3) years of managerial experience
- Knowledge of clinical trials and/or industry experience advantageous
10
Experience For Senior Contract Manager R&D Resume
- Communicating and negotiating with customers
- Making judgments and recommendations based on the industry and their analytics to senior management
- Providing analytics and alternatives for contract agreements favourable to CIBC
- Producing reports for the Land Transport Manager (or other senior officials) within the Council
- Reviewing marketing and products documentation to ensure consistency and compliance with all laws and regulations
- Tracking and reporting on contract milestones, including working with accounts receivable and order administrators to issue invoices
- Providing recommendations and guidance to various parts of the organization up to and including executive leadership
- Ensuring compliance with Rockwell Collins policies and procedures
- Ensuring compliance with US Export Rules and Regulations
List of Typical Skills For a Senior Contract Manager Resume
1
Skills For Senior Contract Manager / Commercial Manager Resume
- Excellent problem solving skills to resolve complex issues and balance customer demands
- Be a team player with a keen interest to share skills and experience with legal and non- legal colleagues
- Applying advanced skills to identify and independently resolve complex problems related to contract language, procedures or practices
- Problem solving skills, critical thinking, innovation and integrity required
- Strong sense of prioritization while managing multiple projects simultaneously
2
Skills For IT VMO Senior Contract Manager Resume
- Communicate effectively, lead negotiations, solves problems, and creates trusting relationships with all customers
- Exceptional software, research, and problem solving skills necessary
- Experience of collaborative working and strong
- Prior experience in networking industry
- Proficiency in computer skills and applications, including Word and Excel
- Demonstrated senior level experience and knowledge of Purchasing practices and policies, including contracting
- Five years of experience in purchasing, procurement or supply chain management with some experience supporting an IT Procurement environment
- Technical sourcing experience or similar strong commercial background
- Demonstrated senior level experience and knowledge of Supply Chain processes and supporting activities
3
Skills For Welch Allyn Senior Contract Manager Resume
- Health care related experience and at least 3 years of direct contract negotiation experience
- Exceptional communications and customer-relationship skills
- Working experience with DoD, DHS, International entities, and FMS/FMF contracting
- Providing leadership and mentoring to less experienced members of the legal and negotiation teams
- Experience negotiating and managing international and direct commercial sale contracts
- Experience working in the Civil or Building Industry and
- Experience negotiating and drafting contracts
- Experience in developing and executing local content development plans
4
Skills For Senior Contract Manager Responsible for Capex Contracts for Offshore Wind Farms Resume
- Experience collaborating with cross-border teams in various countries to complete tasks
- Good understanding of the principles of quality assurance
- Good understanding of health, safety and environmental requirements applicable to the business and wider construction industry
- Familiarity and effective use of the organisation's (company) Policies, and corporate systems and processes for delivering tasks
- Solid understanding of contract law principles, relevant technical, financial, cost & project risk management principles
- Good track record of conducting negotiations at higher management level
- Expertise - opportunity to make the most of your knowledge and experience
- Tertiary qualifications in a relevant discipline or equivalent commercial business experience
5
Skills For Senior Contract Manager With Solid Experience From the Construction Resume
- Experience working in a VMO or Strategic Sourcing organization
- Accomplish results through others, particularly by establishing off-shore relationships, effective controls and monitoring processes
- Experience of advising on and conducting disputes within the construction and/or energy and/or marine/offshore industries
- Experience in monthly cost/value reporting and cash flow management both with clients and supply chain
- Manage multiple priorities and make decisions in an ambiguous environment required
- Contract administration, contract management, or contract negotiation work experience
6
Skills For Senior Contract Manager With Solid Sourcing Competences Resume
- Valid passport and driver’s licence
- Experience in sales-related contract work
- Experience in procurement and supply chain-related contract work
- Contract administration experience
- EPIC, MS Access and PowerPoint experience
- Understanding of planning processes and tools such as Primavera and Microsoft Project
- Verifying contract compliance with Siemens’ Limits of Authority Process and summarizing risks for executive management review and approval
- Working knowledge of public sector (federal and/or state, local and educational (SLED)) contracting
- Working knowledge of Intellectual Property rules, regulations and issues
7
Skills For Senior Contract Manager Eastern Europe Resume
- Understanding of the contractual requirements of project
- Providing advice/recommendation and interpretation of contract terms, obligations and risk exposure to the applicable Business Unit management
- Recommending innovative approaches to customer contractual requirements
- Providing advice/recommendation and interpretation of contract terms, obligations and risk exposure to the applicable management team
- Able to compile presentation slides including making presentations to groups utilising presentation tools such as power point
- Responsible for the ensuring adherence to Standard Practice documentation for the areas including any training requirements
- Address issues assertively while maintaining a non- threatening posture
- Thorough understanding of construction forms and techniques including construction costs, and ability to knowledgably advise the client
- Highly motivated, problem solving and detail orientation required
8
Skills For Senior Contract Manager, East Europe Resume
- Have a general understanding of the business case and appreciation of financial/analytical issues and profit/loss implications
- Lead or participate in the development and testing of tools and procedures
- Extensive knowledge in contract review, drafting, negotiation, administration/management functions
- Knowledge of contracts, data protection, intellectual property licensing and commercial laws and European Union directives
- Proficiency with Microsoft Office including Word, Excel and PowerPoint required
9
Skills For Senior QS / Senior Contract Manager Resume
- Travel estimated at 25%.
- Langjährige Erfahrung im Bereich des IT Marktes. Hervorragendes Verständnis von Herausforderungen und Problemstellungen im Bereich Contract Management, T&C im Fachbereich von IT System Integration, Applikationen und Software-Entwicklungsdienstleistungen und Outsourcing Verträgen
- Geschäftsorientierter Fokus, lösungsorientiert und Fähigkeit Vertragsthemen schnell zu erfassen und zu verbessern
- Disziplinierte Herangehensweise, Fähigkeit Vertragswesen und Prozesse zu dokumentieren und mit operativen Teams auszugestalten im globalen und internationalen Umfeld
- Hervorragende Kommunikationsfähigkeit auf allen Management Ebenen (Intern und Extern) in Englisch und Deutsch
- Verantwortungsbewusst, risikobewusst und kreativ
- Fähigkeit auch in stressigen Situationen sehr gute Ergebnisse zu erzielen
- Bereitschaft zu Dienstreisen im In- und Ausland
- Demonstrates strong negotiations skills with the ability to effectively contribute on a multi-disciplinary negotiating team consisting of Engineering, Marketing, Sales, Proposals, and Project Implementation stakeholders
10
Skills For Senior Contract Manager R&D Resume
- Travel estimated at thirty (30%) percent
- Fluent in English, oral and written
- Advanced knowledge of the federal acquisition process, Federal contracting principles and governing regulations (including FAR/DFAR/Agency Supplemental and CAS)
- Significant experience in OCI oversight and risk mitigation and plan development
- Experience with mergers and acquisition integration
List of Typical Responsibilities For a Senior Contract Manager Resume
1
Responsibilities For Senior Contract Manager / Commercial Manager Resume
- Analyzing and substantiating the cost associated with supporting various environments and developing an enterprise wide deployment strategy that can be implemented by each distinct Line of Business
- Proven commercial/contract experience within Oil and Gas or related process industries
- Five years’ experience in contract management. Experience with key financial and non-financial contract terms, legal issues and contract analysis
- Experience of managing customer accounts including both onshore and offshore requirements, within a chemical industry
- Experience of handling and resolving customer account issues
- Responsible for the safe storage of all raw materials and goods during the service delivery
- Experience of client facing roles,
- Balance competing priorities and workflows to meet organization objectives and critical timelines
- Analyze, evaluate, review and recommend improvements to leadership to streamline process to maximize efficiency and effectiveness
2
Responsibilities For IT VMO Senior Contract Manager Resume
- Proven track record in procurement and contract management role in an energy business
- Advise the business confidently on a range of different contractual and legal issues and build strong relations with senior business colleagues
- Broad experience in contract management
- Understanding of project management concepts like activity plans, milestones, task dependencies, risk and issue tracking, and status reporting
- Resolving contract related issues with customers (both internal and external)
3
Responsibilities For Welch Allyn Senior Contract Manager Resume
- Knowledge of finance and accounting practices, financial analysis and reporting
- Participate in resource planning, including growth and redevelopment of UWT facilities
- Provides expert-level financial modeling, analysis and reporting
- Proficient in MS Office and working knowledge of project information management systems (PMIS)
- Day to Day production chemistry support for a client asset, interfacing with the relevant client functions and departments
- Management of chemical supply, stock projections, relevant forecasting
4
Responsibilities For Senior Contract Manager Responsible for Capex Contracts for Offshore Wind Farms Resume
- Create and implement category strategies and strategic sourcing approaches
- Acts as senior regional consultant to departments regarding contracts and agreements with community delivery systems
- Works with the contracting team to develop and ensure appropriate timelines are followed to meet necessary deadlines based on workflow system/bid calendar
- Develops language and drafts contracts and related documentation in accordance with governing laws, regulations and internal policies
- Present complex information in a summary fashion utilizing Microsoft PowerPoint
- Negotiate international direct commercial sale contracts and agreements utilizing company negotiation process
- Thorough working knowledge of the FAR, DFARS and other supplements
5
Responsibilities For Senior Contract Manager With Solid Experience From the Construction Resume
- An individual with a forward thinking approach and the
- Develop strategy and negotiations for dealing with major commercial / contractual and subcontractual
- Become familiar with Cushman & Wakefield (C&W) policies and procedures and PG&E’s policies and procedures related to the position and job description
- Become familiar with and ensure adherence of current procurement practices, policies, and procedures, to include both C&W corporate and local account specifications. Understand the contractual obligations in PG&E’s Master Service Agreement regarding procurement services
- Leverage C&W’s National agreements for services and negotiated pricing in delivery solutions for the Client
- Review compliance of service agreements - terms and conditions. Engage PG&E’s Legal support with vendor deviations for approved addendums
6
Responsibilities For Senior Contract Manager With Solid Sourcing Competences Resume
- Work with Project Management and Facility Management personnel to develop contractual requirements
- Work with multi-level managers and adapt to change
- Assists with reviewing, drafting, and negotiating various agreements related to the operation of C&W’s Global Occupier Services line, including Master Service Agreements, subcontract agreements, agency agreements, engagement letters, confidentiality agreements and other transactional documents in a high-volume, fast paced environment
- Performs occasional legal research and prepares memoranda
- Ensure preservation of GE’s rights and entitlement as provided in the contracts
- Builds key customer contacts to strengthen CBRE’s position in the development of long term customer relationships
- Able to create and deliver a culture of sustainable and ethical procurement, ensuring that the organizations logical recommendations and decisions are made on behalf of the organization as well as understanding when to stand firm if/when required on behalf of key stakeholders
- Effectively communicate with stakeholders and project team in a proactive and positive manner whether through verbal, written or presentation format
- Promote and deliver high level of customer service to internal clients
7
Responsibilities For Senior Contract Manager Eastern Europe Resume
- Form successful partnerships with all stakeholders to build confidence and maximize efficiency, added value and synergies
- Take instructions from, work alongside and exert influence onto the stakeholder community
- Knowledge of physician practice management, hospital administration and operations
- Participates in proposal reviews and approvals. Briefs management on Terms and Conditions..
- Preserve GE’s rights and entitlements as provided in the Contract. Ensure proper notices are given in line with contract requirements. Management of claims to/from customers and consortium partners. Support the management of claims to/from Contractors and Suppliers as required
- Work closely with the Sourcing group to ensure sourced supplier contracts are structured with appropriate risk allocation provisions and mechanisms to assure the supplier’s performance in meeting BB&T’s business objectives within the agreed costs and schedules
- Responsible for delivering all commercial requirements of customer accounts, ensuring top performance, on time deliverables, HSEQ compliant and financial expectations are delivered
8
Responsibilities For Senior Contract Manager, East Europe Resume
- Responsible for the day to day management, administration, planning and supervision of employees
- Day to day supervision and management of staff, including work allocation and planning, work scheduling, payroll approvals, leave requests, absence management, disciplinary and grievance investigations, HSE investigations, employee development, training and performance discussions, recruitment and goal setting
- Managing projects and relationships to ensure customer satisfaction
- Responsibility for relationship management and commercial optimisation of a number of supplier contracts
- Day to day supervision of staff, including work allocation and planning, allocation of leave requests, absence management, HSE investigations, employee development and training and performance feedback
- Coordinate laboratory work scopes, providing technical assistance to support customer accounts
- Responsible for the implementation and adherence of HS&E and Quality policies and procedures within the team
9
Responsibilities For Senior QS / Senior Contract Manager Resume
- Experience of delivering expectations for commercial requirements of customer accounts, ensuring top performance, on time deliverables, HSEQ compliant and financial expectations are delivered
- Knowledge of HSE and general housekeeping responsibilities within a chemical environment, particularly in relation to the supervision of personnel
- Knowledge of quality standards required within a chemical environment
- Leads category strategy, contracting and procurement functions of the IT, business services, Customer Service and Construction organizations including special projects
- Negotiate and manage the execution of contracts
- Manage contract information and provide exceptional service to internal and external stakeholders
- Deliver best in class work practices
- Spend a significant amount of time working with the individual units on the UWT campus, assessing and prioritizing contract requirements and facilitating the creation of master contracts when necessary
10
Responsibilities For Senior Contract Manager R&D Resume
- Identify “best practices” for conducting major acquisitions and contracts in a cost-effective and expeditious manner, while managing risk issues and ensuring compliance with external rules and regulations
- Negotiates financial and operation issues with providers and practitioners for the development and implementation of often complex contracts
- Analyzes perspective agreements and recommends action
- Maintains relationship with current contract providers and vendors to resolve problems
- Reviews key contract provisions with Medical Group and Health Plan staff and obtains buy-in and approval of key provisions
- Coordinates implementation/administration of new contracts and coordinates administration of existing contracts; provides input and solutions for resolution of contractual issues
- Acts as a liaison between the Claims and Referrals Administration and KP Colorado Springs
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