Customer Service Resume Samples and Examples

  •  Relevant margin call or credit monitoring experience   •  Familiar with ISDA and CSA agreement   •  Would be open to start this employment as a contractor for 6 months   •  Execellent with excel - pivot/vlookup/VBA/Macro programming knowledge   • ...

  •  Acts Like an Owner: deliver results, creating value for our brands, our system, our customers and key stakeholders   •  Develop Self and Others: develop self and support others’ development to achieve full potential   •  Integrate and leverage Emblem Health’s capabilites where appl...

  •  Ensures that updates of product related manuals and instructions are distributed and communicated internally and to agreed parties in the customer’s organization   •  Current driver’s license, car registration and auto insurance required   •  Identify and general actionable clinica...

  •  To develop troubleshooting skills by   •  Documents and disseminates troubleshooting processes, and technical findings to standardize solutions into a BKM’s as well as addressing technical improvements, system upgrades, and support plans   •  Manage and monitor performance, quality...

  •  Serves as a subject matter expert for Project Management methodologies and practices and promotes a cohesive, collaborative global project culture   •  Supports delivery standardization and increases capabilities for project, program and portfolio management in alignment with the Enterprise Process Ma...

  •  Determination of a sales CRM software vendor   •  Input on marketing programs for warm leader generation   •  Input on training platform to provide Account Executives with industry leading knowledge   •  Customer Focus: Connects meaningfully with customers to bu...

  •  Work closely with first level support, development teams, infrastructure teams and the business to determine strategy & priorities and to ensure team is meeting the business’ requirements   •  Global / Regional development leads and their team members   •  Citi’s technology /In...

  •  Business Partners calling in for support   •  Experience in telecommunications industry required   •  Experience in Technical Support call center or field operations environment experience required   •  Excellent written communication, organizational, time manag...

  •  Model and support a ‘team’ culture through collaboration and consensus   •  Supervises, coordinates and directs the work activities of assigned employees   •  Utilizes employee training matrix to determine assignments to process areas required   •  Assists in tr...

  •  Intermediate to Expert Competency in MS Office, Sharepoint and related productivity tools   •  Intermediate to Expert Competency in the use of various collaborative technologies and ticket management systems (Salesforce, Footprints, GoToMeeting, etc.)   •  Coordinate with internal ...

  •  Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer   •  Uses, protects, and discloses HCP patients’ protected health informat...

  •  Analyze, isolate, and resolve US Federal Court systems problems. This includes but is not limited to technical, procedural, operational, and functional issues   •  Assist court staff with applications utilized within the court unit   •  Maintain an on-line log of support requests a...

  •  Reports to the Dock Lead   •  Extensive interaction with associates and management team   •  Interaction with associates and customers   •  Reports to Operations Managers   •  Clientele tools: emails & business cards

  •  Excel data sheets manipulation and analysis (including formulas and tables)   •  PowerPoint presentation drafting and knowledge   •  Attention to detail and teamwork   •  Excellent English written skills   •  Maturity and experience in dealin...

  •  Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market   •  Manage and maintain the GEUTS email distribution list across portfolio’s   •  Receives assignments in the form of objectiv...

  •  Share knowledge by writing technical documents and pro-actively sending helpful technical information to the customer (upcoming patches, technical news, etc)   •  Document and communicate work performed in provided systems and documents as requested   •  Maintain version and patch ...

  •  Understand and demonstrate the department mission   •  Maintain a level of knowledge around the process & changes   •  Prioritize work tasks and issues   •  Job Responsibilities (What needs to be done?)   •  Robust analysis of the financi...

  •  Adherence to all safety, environmental and health rules and regulations   •  Harmoniously working with other employees and customers   •  Open to all U.S. Citizens   •  Knowledge of administrative programs, policies, practices, and methods   • &nb...

  •  To minimize loss of tires due to damage; maximize tire life using data from supplier and internal data sources   •  Work with supplier to appropriately determine cause for loss of tires due to damage; reduce to eliminate preventable tire performance issues to maximize value to the business   ...

  •  Experience in office environment   •  Proficient use of Microsoft Office and ability to learn new computer applications   •  Become a subject matter expert on all aspects of the Clinical Chart Validation (CCV) processes   •  Be available for incoming calls in a ...

  •  Learn new technologies related to a wide range of application layer testing including storage, media and web technologies   •  Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or regulations   •  Knowledge of TCP/IP networking ...

  •  Communicate and align vertical leader expectations through the Training and Professional Services Training Optimization Director and in support of the T&PS Leadership Team   •  Provide vertical/horizontal organization tactical and strategic alignment   •  Develop and maintain t...