Customer Service Resume Samples and Examples

  •  Maintain proper level and coverage of technical and soft skills so as to ensure a high level of customer satisfaction with the Global Support Manager team’s services by identifying training requirements based on staff feedback and observation, arranging training sessions with the relevant development personnel, and assis...

  •  Assist CBC client availability and revenue enhancement through the communication of Bank operational policy and guidelines   •  Ensure a systemic approach across the CBC to use all available tools to identify and mitigate risk   •  Management of multiple complex calendars including...

  •  Working at a computer or desk (considerations: sitting, eye strain, hand strain   •  Current driver’s license, car registration and auto insurance required   •  Work closely with engineering users and management to ensure maximum Engineering Laboratory facility and Laboratory tool ...

  •  Act as the Apttus integration expert, and advise customers and partners on all aspects of the Salesforce integration architecture, and integration implementation best practices   •  Work with business owners to understand business needs, assist business owners in creating and managing Change Requests ...

  •  Know how to use all lab equipment to analyze product variables   •  Well developed sense of smell and sight   •  Solid written and verbal communications skills to plant floor and the management team   •  A wide variety of plant experiences in multiple areas (Inv...

  •  Packaged Software install using remote access tools   •  Provide tier 2 remote support for branch employees   •  Provide remote support for hardware such as keyboards, hard drives, desktops, laptops, printers & ATMs   •  Provide tier 2 support in a Windows 7...

  •  Responsible for delivery of mobile applications, development and implementations, including managing stakeholder readiness, reviewing project schedules to ensure on-time delivery, and managing multiple ongoing projects   •  Provide oversight to projects to ensure comprehensive IT solutions that develo...

  •  Experience of working with MoD and the Armed Services and knowledge of the approach to   •  Compiles data on standardization and interchangeability of parts to expedite logistics activities and determine logistics support options and requirements arising from location/deployment   • &nb...

  •  Maintain the web based ADP G/L system keeping it current with CSL’s financial needs   •  Internal/External customer service with field offices and associates to respond to questions regarding payroll issues. High phone and email volume   •  Work extended hours as needed in relation...

  •  Meeting facilitation and discussion moderation skills   •  Designs, codes and tests modifications to system automation software analyzes and resolves automation and related operational problems in order to meet SLA’s and incur minimal impacts   •  Creates detailed documentation rel...

  •  Willingness to be extremely flexible and operate in the company’s best interests   •  Hardware experience is essential,   •  Functional knowledge of Salesforce and TFS, be able to create queries   •  Advanced application support Tier 3 experience B2B systems &nb...

  •  Learn and understand client processes and system needs and recommend improvement in workflow   •  Assist in resolution of basic business application issues and questions   •  Assist with internal/external network troubleshooting including carrier or provider connections   ...

  •  Enterprise Dealer Sales: Be the point person working with all relevant Cox Automotive business units to develop a comprehensive solution of various products and services   •  Technology: Integrate the client requirements with product development and technology efforts to ensure a high impact functiona...

  •  Oversee weekly press outreach including media coverage, maintaining press lists and facilitating press mailings   •  Assist with the planning and execution of annual consumer events and press junkets particularly for Games   •  Assist with planning and execution of annual trade eve...

  •  Repairs automated machinery and equipment such as programmable controllers   •  Troubleshoots and repairs complex electrical/electronic problems with equipment, conveyors, PC logic controls and Programmable Logic Controllers (PLCs)   •  Proficient with Microsoft Office (Word, Excel...

  •  Work is constantly performed in an office environment and requires frequent computer use   •  Work under tight schedules and meet deadlines   •  Use discretion when handling highly confidential matters   •  Willing to work overtime when required   •&nb...

  •  Support Securitas’ Surveillance Systems – this includes configuring, trouble-shooting and remotely maintaining   •  Interface with communication’s service providers/equipment vendors to report trouble and to trouble-shoot problems and ensure WAN is performing optimally   •  Take pa...

  •  Maintain valid adjusters’ license(s) in states assigned or an ability to obtain same   •  Experience in handling workers comp claims   •  Experience in job-related functions or equivalent   •  Eligible to Work from home 5 out of every 10 days after completing 90...

  •  Meets with customer to identify sourcing and contract savings opportunities   •  Works extensively with customers and suppliers to ensure service excellence and contract is meeting customer needs   •  Presents results of market analysis to customer   •  Serves a...

  •  Promotes individual empowerment through assistance and training in the areas of self-advocacy, support building, and service coordination; communicates in an effective, respectful, professional fashion, using methods easily understood by the consumer involved   •  Provides assistance in the assessment...

  •  Work experience to include at least 2 years’ experience as a Coordinator or equivalent management experience   •  Conducts Quality monitoring on a weekly and monthly basis to ensure desired behaviour’s related to Operations and Customer Experience are demonstrated and executed consistently   ...