Human Resource Director Resume Sample

4.9
11 votes
Roberta Ruecker
8494 Rasheed Ranch,  Houston, TX
+1 (555) 944 2863

Work Experience


Business Manager / Human Resource Director
09/2015 - PRESENT
New York, NY
  • Participate in strategic planning for organization. Provide leadership & consulting support to executives & management on matters reinforcing culture, goal setting, policy development & implementation of HR strategic objectives
  • Oversee talent management, including training & leadership development, retention, recognition, employee communication & career development. Assess/evaluate training & staff development needs; develop programs to meet needs
  • Develop & maintain performance management & appraisal programs
  • Oversee compensation and benefit programs including job descriptions & salary structure/adjustments. Oversee benefit planning to include communication, enrollment and administration
  • Remain current with employment laws & regulations. Maintain effective compliance program and relationships with compliance agencies & YMCA legal counsel
  • Oversee HR systems & employee records. Ensure timely & accurate submission of data
  • Devlop staffing strategies & implementation plans and programs
Global Human Resource Director
02/2011 - 05/2015
San Francisco, CA
  • Provide direction to Human Resource staff
  • Assist with implementation of safety & health programs.Resumes Accepted Until4/29/2016
  • Increase the organizational capability of JLL’s HR organization around leveraging data and information for the purposes of decision-making by providing innovative insights and demonstrate a passion for leveraging data and information for improved decision-making
  • Provide Human Resources strategic planning and practical execution for the Auburn YMCA WEIU including two branches and multiple summer camp programs. Provide leadership to the executive staff in creating best in class HR support for YMCA Operations. Employee population is approximately 350 employees
  • Develop and administer programs, procedures and guidelines to align the workforce with the strategic goals of the association
  • Collaborate with management to communicate Human Resources policies, procedures, programs, laws and regulations. Provide counsel on the development and practical application of employment policies and practices
  • Determine best practices and create consistent processing for recruiting, staffing and effective integration to the YMCA for new hires across the organization
Human Resource Director, of Customer Care
05/2008 - 12/2010
Boston, MA
  • Establish systems for performance feedback, employee development, and performance management to enhance individual and team performance. Monitor and advise managers and supervisors in the progressive discipline system, and recommend performance improvement process with non-performing employees
  • Review, guide and approve management recommendations for employment terminations
  • Obtain cost effective, employee-serving benefits; monitor national benefits environment for options and cost savings. Recommend changes in benefits offered, especially new benefits aimed at employee satisfaction and retention. Conducts annual open enrollment meetings and benefit orientations
  • Establishes an in-house employee training system that addresses association-training needs including; training needs assessment, new employee orientation, and management development and training transfer (train the trainer). When needed assists managers with the selection and contracting of external training programs and consultants
  • Conducts investigations when employee complaints or concerns are brought forth. Also, reviews employee appeals through the association complaint procedures
  • Leads the implementation of association safety and health programs and monitors the tracking of OSHA-required data
  • Keeps the CEO and the executive team informed of significant problems that jeopardize the achievement of association goals and those that are not being addressed adequately at the line management level
  • Participates in executive staff and management meetings
  • The HR Director assumes other responsibilities as assigned by the CEO

Education


Mayville State University
2003 - 2008
Bachelor's Degree in Business

Professional Skills


  • Strong analytical skills, and demonstrated use of data to validate plans and approaches
  • Cognitive skills for math, decision-making and excellent communication skills
  • Outstanding influencing, change management and coaching skills. Proven experience in developing and coaching a team
  • Effective Communication Skills including active listening, speaking and presentation skills are required
  • Demonstrates excellent verbal and written communication and interpersonal skills
  • Strong proven ability to operate independently and prioritize assignments
  • Strong analytical skills with demonstrated ability to apply process

How to write Human Resource Director Resume

Human Resource Director role is responsible for leadership, analytical, database, training, microsoft, development, excel, interpersonal, design, windows.
To write great resume for human resource director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Human Resource Director Resume

The section contact information is important in your human resource director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Human Resource Director Resume

The section work experience is an essential part of your human resource director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous human resource director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular human resource director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Human Resource Director resume experience can include:

  • Excellent computer skills in a Microsoft Windows environment. Including Excel and skills in database management and record keeping
  • Proven competence in developing relationships at multiple levels and across functions of the association, with demonstrated ability to interact effectively
  • IT experience and strong customer service skills are required
  • Demonstrated prior experience in conducting independent investigations on employee related issues
  • Excellent interpersonal, listening, and oral and written communication skills
  • Strong project management skills and ability to develop and track KPIs

Education on a Human Resource Director Resume

Make sure to make education a priority on your human resource director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your human resource director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Human Resource Director Resume

When listing skills on your human resource director resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical human resource director skills:

  • Personal computer skills and ability to learn related HRIS software applications, enter and retrieve information on a computer, develop computer-generated reports, update records and navigate the web to conduct research. Proficient in Microsoft Office applications including power point
  • Demonstrated ability and experience working effectively in a self-directed, proactive, results-oriented, complex, fast-paced environment across all levels
  • Experience or proven competencies to function effectively in a matrix organization with global locations
  • Excellent quantitative and analytical skills, along with a strong attention to detail
  • Strong project management skills; Manages demanding goals with a project/consulting mindset and to a high standard
  • Excellent interpersonal and social perceptiveness skills in order to be aware of others’ reactions and understanding why people react in certain ways

List of Typical Experience For a Human Resource Director Resume

1

Experience For Business Manager / Human Resource Director Resume

  • Strong business acumen and analytical mindset with a demonstrated history of business partnership
  • Experienced in developing policies and SOP to support improvement in processes and efficiency gains
  • Strong ability to work in changing environment and manage through complexity
  • Performs benefits administration to include claims resolution, change reporting, and annual evaluation of policies for cost effectiveness
  • Proven ability to recruit, provide performance coaching and create development plans for employees
  • Five years of HR experience in a Healthcare setting required
2

Experience For Global Human Resource Director Resume

  • Effective management of training, development succession, and performance management
  • HR Manager or Director experience in a Healthcare setting required
  • Experience with licensing entities such as State surveys
  • Multi-unit experience in leading strategies focused on employee retention/turnover, engagement and employee & leadership development
  • Good understanding of Change Management and ability to support others through the change cycle
  • BS/BA in Human Resource management and/or equivalent work experience preferably in a multi-site practice environment
3

Experience For Human Resource Director, Tech & Analytics Resume

  • Administers budget to ensure effective and efficient use of budgeted funds, personnel materials, facilities, and time
  • Labor Relations and Union Avoidance experience
  • Collaborate with the national recruiting on recruiting strategies and actions for experienced talent
  • Compiling operational training schedules
  • Recruiting and hiring of clinical and administrative staff
  • Working knowledge of California HR guidelines
  • Working knowledge of Texas HR guidelines
  • Working knowledge of Michigan HR guidelines
4

Experience For Human Resource Director, of Customer Care Resume

  • Oversees employee acquisition process including recruitment, interviewing, testing, hiring and onboarding
  • Support hiring for critical roles in the central team (liaising with other HR partners as appropriate)
  • Writes directives advising department heads of local, state and Federal statues regarding employment and other laws and policies
  • Provides coaching and advice on issues involving employee relations, performance management and employment terminations
  • Manage nonexempt hiring activities including background and reference checks
5

Experience For Human Resource Director Resume

  • Work a flexible and at times an extended work week; including days, evening, weekends and holidays
  • Thorough vetting and screening processes
  • Induction training planning and implementation
  • On the job training planning and implementation
  • Assist the leadership team in continually refining the role within the hospital to assist in achieving their operational and strategic goals
  • Fluidly adapt to the changing needs of the business, remain calm under pressure, while meeting aggressive timelines
6

Experience For Business Manager / Human Resource Director Resume

  • Conduct talent reviews and succession planning for critical roles in central functions teams‎
  • Work with GMS/GQ Compliance on investigations involving / relevant to these teams
  • Support the performance management and compensation planning process for these teams
  • Track record of successfully implementing initiatives across multiple geographies
  • Manages the process of recruitment, selection, hiring, retention and separation of employees
  • Tracks employees for governmental reporting
  • Represents organization at personnel related hearing and investigations
7

Experience For Global Human Resource Director Resume

  • Contracts with outside vendors to provide employee services, such as training, employee assistance, studies and other personnel services
  • Assess broad organizational issues, develop appropriate actions and drive lasting change
  • Daily interaction with ATS, HRIS, and onboarding system
  • Daily involvement within the ATS, HRIS, and onboarding system- data entry
  • Thorough human resource planning process to match requirements with incumbents, with a focus on the approved structure
  • Devise succession planning for management and support positions
  • Regional management awareness and compliance through the development and presentation of appropriate training interventions
  • An interest, willingness and ability to manage both high-level strategic decision-making processes, as well as lower-level administrative details
8

Experience For Human Resource Director, Tech & Analytics Resume

  • Manage mobility assignments act as the key interface between local HR teams and Global mobility
  • Strong knowledge and experience across multiple HR disciplines eg: Performance Management, Talent Management, Compensation, Rewards, Employee Engagement, Hiring, Mobility, development
  • Oversee implementation of new human capital management system and help transition
  • Communicate new policies, information, and directives to all employees; instruct staff in interpretation of HR policies and procedures
  • Ensure compliance with HR policies and procedures
  • Maintain open door and Company Code of Ethics and Business Code of Conduct
  • Develop, maintain and coordinate training programs that provide for specific skills training and management/supervisory development, including anti-harassment and anti-discrimination training
9

Experience For Human Resource Director, of Customer Care Resume

  • Direct and coordinate human resources activities to hire, train, develop, empower, coach, and counsel
  • Maintain hotel’s information system so as to provide accurate employee records that comply with all applicable Federal, State and local laws as well as retention guidelines
  • Participate in and monitor safety committee in compliance with Security SOP’s. Establish and maintain safety incentive program
  • Become a certified trainer in current MHG Trainings; be a gatekeeper of all required programs
  • Maintain quarterly recognition programs as outlined in The Book of Love
10

Experience For Human Resource Director Resume

  • Coach and counsel employees and managers
  • Advise Executive Committee of potential human resources opportunities
  • Familiarity with and knowledge of employment laws required
  • Create, implement and monitor hotel and staff goals, strategies and policies
  • Train, motivate, evaluate, mentor and direct employees and managers to meet desired ends
  • Be a member of the client leadership team and work with leaders to understand human resources issues within the area of responsibility, develop solutions, and secure necessary resources
  • Successfully manage multiple clients and multiple priorities

List of Typical Skills For a Human Resource Director Resume

1

Skills For Business Manager / Human Resource Director Resume

  • Solid communication and relationship building skills; Connects with people and flexes style accordingly
  • High bias for action/sense of urgency, including strong execution skills
  • Excellent leadership skills, with ability to set strategic vision while remaining involved and accountable for day-to-day delivery
  • Excellent interpersonal skills with the ability to resolve conflict
  • Effective Leadership Skills.People who applied for this job also applied for
  • Prior experience dealing with works councils
2

Skills For Global Human Resource Director Resume

  • Successfully manage change and effectively elicit buy–in of ideas, plans, policies
  • Possesses analytical skills with the ability to perform independent, in-depth analysis
  • Mix of generalist HR experience and specialist experience in one or more HR specialties
  • Managing the effective delivery of daily HR requirements
  • Experience working with, coaching, and influencing senior leaders, executives, and employees
  • Skilled in planning, directing, and administering personnel programs and systems
  • Experience supporting multiple sites/countries as well as managing remote teams globally
3

Skills For Human Resource Director, Tech & Analytics Resume

  • Experience with leading a global Human Resources team in a multi-site environment preferably in manufacturing in the U.S., and abroad
  • Skilled in preparing and administering governmental budges
  • Skilled in use of personal computer, including word processing, database and spreadsheet programs; calculator, telephone, copy machine and fax machine
  • Experience managing HR professionals
  • Experience managing HR leaders
  • Experience working in complex organizations (matrix, cross cultural, cross geographical)
4

Skills For Human Resource Director, of Customer Care Resume

  • Build strong working relationships with local, European and US senior management
  • Experience working with Works Councils and unions
  • Five years of HR Manager experience in a Healthcare setting required
  • Experience with licensing through state surveys
  • Experienced with compliance with regulatory concerns regarding employees
  • Proven success in employee development and succession planning
  • Lean Six Sigma experience in leaning out business processes
  • Establish and maintain effective working relationships with employees, officials, labor unions and the general public
  • Human Resources Business Partner experience
5

Skills For Human Resource Director Resume

  • Strong communication across multiple types of audiences and messages
  • 5 – 10 Years experience ( last 3 years at a Snr Management Level)
  • Demonstrates high level of maturity necessary to manage confidential information
  • Knowledge of principles, best practices and functions of effective human resource management
  • Implementing and maintaining best practices in all levels of HR and ensuring all policies and procedures are in line with company Vision and Value
  • Promoting and managing employee communications to an extremely high standard
  • Establishing open communication regarding all issues that affect business performance
6

Skills For Business Manager / Human Resource Director Resume

  • Conducting interval business reviews, ensuring that HR metrics and service level agreements are met
  • Working knowledge of Montana HR guidelines
  • Understanding of Human Resources processes, policies and procedures
  • Working knowledge of all major human resource disciplines
  • Working knowledge of risk management and safety practices
  • Managing employee legal issues timely and efficiently
7

Skills For Global Human Resource Director Resume

  • Managing costs and expenditures efficiently and smartly within budgeted guidelines
  • Working knowledge of Federal and State employment law
  • Manage and execute the recruitment process; advertising, job descriptions, applicant screening, interview scheduling, and reference checks
  • Member of the JM HR leadership team; responsible for leading and supporting the JM people strategy and driving common HR initiatives across the organization
  • Coordinate new hire orientation and on-boarding and support quarterly team member training according to location goals and objectives
  • Assist national training function in planning and execution of management training
  • SOX reporting requirements (working for a publicly traded company)
  • Reviews proposed department changes with administrators and managers, offering guidance and making recommendations
8

Skills For Human Resource Director, Tech & Analytics Resume

  • Knowledge of Safety, Health Services, Training, and Employment
  • Strategic partner to the SBU President responsible for ensuring functional alignment with the business’ go to market strategies and strategic initiatives
  • Manages employee issues and grievances to satisfactory resolution and provides guidance to supervisors and managers addressing employee issues and grievances
  • Ensures organizational compliance with labor laws and guidelines including but limited to DOL, EEOC, etc
  • Develop and communicate HR Scorecard to management team, highlighting HR metrics and their impact on the business
  • Develop and execute a strategic recruitment plan designed to institutionalize top-grading and the continuous improvement of the business’ talent pool
  • National Training Manager: Operations - G4S Secure Solutions - South Africa
  • Familiar with HR software and applicant tracking systems
  • Working in a management level HR position required
9

Skills For Human Resource Director, of Customer Care Resume

  • Capable of influencing senior-level leaders to drive HR initiatives
  • Thorough knowledge of employee classification, compensation and benefits, recruitment selection, training and labor relations
  • Oversee compensation and benefit programs, including job description and classification, salary structure and salary adjustments
  • Assist with the interviewing and selection process of applicants
  • Represents function and provides appropriate inputs in business group’s key annual strategic processes: Annual Operating Plan, Strategic Plan and Annual HR Talent Review
  • Coordinate and manage training initiatives; annual Talent/HR Review, leadership development, employee skills training and development
10

Skills For Human Resource Director Resume

  • Coordinate and manage career development plans, based on performance reviews, 360 reviews, Talent/HR Review, etc
  • Development of VOE (Voice of Employee) metrics and process improvement projects to drive engagement
  • Ensure business unit talent development process is robust and supports current and future requirements
  • Point person for interpretation and guidance relative to company policies and procedures
  • Develop, implement and maintain processes that ensure regulatory and organizational policy compliance
  • Deliver a recruitment plan that aligns with business objectives, incorporates traditional and non-traditional recruitment sources and ensures the casting of a “wide net” to attract and introduce qualified diverse candidates to the organization

List of Typical Responsibilities For a Human Resource Director Resume

1

Responsibilities For Business Manager / Human Resource Director Resume

  • Advanced knowledge and experience in managing employee benefit programs including program design, implementation, evaluation and vendor management
  • Five years of HR Manager or Director experience in a Healthcare setting required
  • Experience with licensing entities such as Joint Commission, CMS and State surveys
  • Advise clients with the development of the most appropriate organizational structures and bring about effective organizational and cultural change
  • Identifies and cultivates appropriate and effective sources for candidates for all levels of jobs
  • Providing leadership, guidance, and support in developing, implementing and reviewing Human Resource and leadership functions
2

Responsibilities For Global Human Resource Director Resume

  • Working within federal and state labor and employment laws, FMLA, HIPPA, ADA, COBRA and other regulatory laws required
  • Working knowledge of GA HR guidelines
  • Working knowledge of IN HR guidelines
  • Worker's compensation, FMLA, and leave processing and tracking
  • Assist the leadership team in continually refining the role within hospital to assist in achieving their operational and strategic goals
  • Assist the leadership team in continually refining the role within to assist in achieving their operational and strategic goals
  • Advise, support and train managers on addressing and dealing with employee related issues
  • Identify and implement training needs
3

Responsibilities For Human Resource Director, Tech & Analytics Resume

  • Identify and assist with training needs
  • Serve as a strategic business partner to assigned business leaders at Manheim Vehicle Solutions by
  • Demonstrated understanding of general HR processes and core competencies; to include broad knowledge and experience in employment law, compensation and benefits, organizational planning, organization development, employee relations, safety, workforce planning, training and development
  • Demonstrated ability to lead the association through change initiatives
  • Demonstrated ability to deliver difficult messages and provide objective feedback to employees and leadership
  • Experience in the administration of benefits and compensation programs and other Human Resource programs
  • Develop and execute broad strategic initiatives to further Human Resources functionality within the association
  • Create and act with credibility with key leadership and employees
4

Responsibilities For Human Resource Director, of Customer Care Resume

  • Develops and manages the site human resources budget. Participates in the establishment of long-range objectives for HR departmental programs. Develops and approves departmental policies, procedures and guidelines to meet business needs
  • Performs human resources responsibilities for staff which includes but is not limited to the following: hiring and terminating employees, promotions/pay adjustments, staff development, performance evaluations, resolution of employee concerns and disciplinary counseling
  • Expert level knowledge of human resources functions including employee relations, benefits, compensation, recruitment, talent management and organizational design
  • Experience in successfully managing projects from concept development to implementation and evaluation. Demonstrated leadership skills and abilities to effectively provide direction
  • Demonstrated ability to work effectively with highly diverse personalities across the entire organization and styles to maximize the positive outcome of such interactions
  • Excellent interpersonal/communication skills to communicate with all levels of employees and leaders as well as external organizations
  • Effectively identify and resolve problems with a group or individual in a timely manner and proactively develop alternative solutions
  • Work effectively across remote locations and across various cultures
5

Responsibilities For Human Resource Director Resume

  • Demonstrated expertise on all regulatory environment and compliance requirements, including items such as ERISA, EEOC, FMLA, etc
  • Possesses a thorough knowledge HR laws, including EEO guidelines, and established HR concepts and principals
  • Proficiency in all Microsoft software (Excel, PowerPoint, Outlook, Word, etc.) or similar products
  • Advises and consults with the County Board of Supervisors, department heads and elected officials
  • Ensures that all federal, state and local employment laws and regulations are complied with, including but not limited to discrimination and harassment law, FLSA, FMLA, HIPAA, ADA, EEO, OSHA, DOT-CDL, Civil Service, and workers’ compensation
  • Oversees and administers the County’s compensation plans and pay-related benefit programs, including the health insurance benefits plan. Provides reports and data upon request, and makes recommendations for plan changes as needed. Works with any contracted outside consultants as needed
6

Responsibilities For Business Manager / Human Resource Director Resume

  • Negotiates and administers the County’s Collective Bargaining Labor Contracts
  • Conducts salary surveys and research and analyzes complex personnel and labor issues
  • Maintains a comprehensive record keeping system for personnel files, workers’ compensation files, employee medical files, discriminations/harassment complaint investigation files, affirmative action files and other related personnel records
  • Identifies workforce training needs and implements training where gaps are identified. Conducts or coordinates training based upon subject matter
  • Prepares and administers department budget
7

Responsibilities For Global Human Resource Director Resume

  • Administers the County’s personnel policies, employee handbook and other related policies
  • Evaluates the adequacy of current policies and recommends changes to appropriate parties as needed
  • Works closely with Auditor’s Office to ensure accurate administration of policies and contracts
  • Answers questions from elected officials, the media, other department heads, State and Federal agencies, County employees and members of the general public regarding County personnel policies and procedures
  • Investigates employee discrimination or harassment complaints made by county employees and makes recommendations based on the investigation to appropriate department heads and Board of Supervisors; responds to EEOC and ICRC complaints filed by County employees or applicants for employment
  • Provide support to administration and management on matters of reinforcing culture, developing policy and implementing strategic objectives for employees
  • Participates and represents County in Collective Bargaining Labor Contract negotiation activities
  • Oversee talent management, staff training, retention, and recognition and career development
8

Responsibilities For Human Resource Director, Tech & Analytics Resume

  • Asses and evaluate training and staff development needs, and develop programs to meet needs
  • Facilitates labor-management committee meetings
  • Assists department heads and elected officials in interpreting contract language and responding to employee grievances and conducts grievance meetings when appealed to Human Resources level
  • Represents County in grievance arbitrations
  • Works with PERB on personnel issues
  • General supervision is received from Black Hawk County Board of Supervisors, however, considerable leeway is granted for the exercise of independent judgment and initiative
  • Functional and administrative supervision is exercised over the County’s Human Resource Department support staff
9

Responsibilities For Human Resource Director, of Customer Care Resume

  • Maintain performance management and appraisal programs
  • Oversees benefit plan communication, enrollment and administration
  • Remains current with employment laws and regulations
  • Represent the YMCA at personnel-related hearings and investigations
  • Ensures timely and accurate submission of data requested by the EEOC, Department of Labor, etc
  • Plan and conduct new employee orientation
10

Responsibilities For Human Resource Director Resume

  • Provide exit interviews to identify reasons for employee termination
  • Participate in Association-wide projects and events when needed
  • Provides leadership, accountability and supervision of the field/site HR team
  • Principal driver of all aspects of Human Resources for field & site operations, in coordination with the Corporate HR Centers of Excellence (COEs) & Sr. HRBP’s
  • Partner with site and department leadership to support performance management initiatives, engagement activities, employee coaching and development

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