Ops Coordinator Resume Sample

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Keara Parisian
534 Jamarcus Fork,  Detroit, MI
+1 (555) 725 5772

Work Experience

Associate Deposit Ops Coordinator
04/2017 - PRESENT
Houston, TX
  • Provide support of Customer information processing
  • Complete daily CIP review (new accounts and title changes)
  • Complete daily OFAC review
  • Fulfillment of workflow requests - including account title changes, duplicate profile consolidation, returned statements etc
  • Complete input required to turn off statements due to returned mail
  • Ensure compliance with Webster Bank policies and procedures
  • Effectively interact with others to ensure a positive experience and result
Ad Ops Coordinator
03/2010 - 02/2017
Detroit, MI
  • Cross train opportunities within the QC group
  • Process daily tasks that supports department SLA's and goals
  • Order management (order entry processing, returns management, disputes, etc),
  • Backlog Management, pulling of and analyzing reports, customer contact, ship support, and working with execution on build requirements/shipment
  • Pricing/contracts monitoring and processing
  • Manage the trafficking, set-up and QA of our programmatic (RTB and paid social) campaigns for a specific region or set of campaigns
  • Proactively seek out ways to solve some of our inefficiencies. For example, identify areas in our workflow where an inordinate amount of time is spent on manual, non-value add work and propose potential resolutions
  • Identify ways to unlock value further upstream in our programmatic campaign planning, set-up, and optimization processes
  • Experience in ad operations and trafficking with a strong understanding of implementation factors, quality assurance best practice and legal standards
Deposit Ops Coordinator
03/2007 - 11/2009
Chicago, IL
  • Strong technical mind and background. Ability to delve into technical conversations with our ad technology, data science and engineering teams
  • Exposure to/experience with programmatic marketing systems (DSP, DMP, ad serving, Social Ads API Platforms, etc.)
  • Strong grasp of digital marketing best practices
  • Extraordinarily organized with a strong attention to detail
  • A strong belief in our culture. We live by our values, so it's worth learning more about them at jobs.netflix.com
  • Proven track record in broadcast operations, preferably in an international environment
  • Familiarity with Post production process
  • The ability to use own initiative, to pre-empt potential problems and find solutions
  • The ability to prioritise in a time pressured environment


Morrison University - Reno Campus
2002 - 2007
Bachelor's Degree in Business Administration

Professional Skills

  • Strong algebraic and problem solving skills
  • Strong skills in MS Office is a benefit
  • Strong verbal and written communication skills, with ability to respond professionally to internal and external phone calls and correspondence
  • One to Three year’s work experience of product development, project management or trading. (Preferably experience in Bicycle Assembler)
  • Strong analytical background and experience
  • Experience managing Google, Facebook, or digital advertising campaigns
  • Experience working for or with digital advertising agencies

How to write Ops Coordinator Resume

Ops Coordinator role is responsible for marketing, government, finance, credit, training, integration, database, advertising, security, shipping.
To write great resume for ops coordinator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Ops Coordinator Resume

The section contact information is important in your ops coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Ops Coordinator Resume

The section work experience is an essential part of your ops coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ops coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ops coordinator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Ops Coordinator resume experience can include:

  • Technical training with 1+ year’s relevant experience
  • A Diploma in any discipline with 4 years of experience in Billing or Vendor management in an MNC, preferably in the aviation industry
  • Previous experience in the media industry or online advertising environment
  • Experience with HTML, JavaScript, and rich media, including various forms of online creative formats and related code
  • Experience working with Sales, Account Services, Developers and Product groups
  • Preferably with Customer Service experience

Education on an Ops Coordinator Resume

Make sure to make education a priority on your ops coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ops coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Ops Coordinator Resume

When listing skills on your ops coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical ops coordinator skills:

  • Ability work under pressure, prioritize effectively
  • Effective time management skills with the ability to multi-task in a very fast paced, deadline driven environment
  • Ability effectively communicate with stakeholders on customer/operational issues and participate in corrective action plan
  • Experience Banking, Operations or Wire experience
  • Effectively work with various levels of management and across functional groups such as: Inventory, Production, Sales, Creative, and Business Development
  • Knowledge of online advertising and trafficking experience with ad serving technologies, particularly DART (DFP)

List of Typical Experience For an Ops Coordinator Resume


Experience For Ad Ops Coordinator Resume

  • Experience with One Touch Teller, Sales and Service, Oracle, MS Word, Excel and other Microsoft applications
  • Freewheel or equivalent ad server experience (DFP, OAS, Adtech, SmartAdserver, etc) necessary
  • Experience in similar roles (Shared Service desirable)
  • Experience in the use of standard Microsoft software Outlook, Word and Excel
  • Experience in Bank Operations or related fields

Experience For Airlift Maint Ops Coordinator Resume

  • Demonstrated ability to work as a team member, as well as, independently
  • Processing cancellation requests within SAP and communicating with suppliers all around the world to follow up and close the requests
  • Monitoring MLV Samples Status
  • Working knowledge of basic front end technical languages: HTML, CSS, JAVASCRIPT
  • Creating sales orders (expense, capital, scrap, broker, warehouse and short ship orders) for internal and external customers in SAP
  • Process document imaging workflows for the Global Imaging department
  • Keep precise tracks of all incoming documents by maintaining a log for each document type
  • Maintain standard document labeling/naming conventions
  • Act proactively and professionally to assist employees needs while building trusting relationships

Experience For Deposit Ops Coordinator Resume

  • Support the department supervisor with training staff, procedures, testing and misc research
  • Adhere to all risk controls and compliance requirements and complete required testing/training
  • Positive working attitude and willingness to learn
  • Knowledge of OFAC rules and other regulations related to wire processing
  • Produce quality scans by following department standards
  • Studies in Business Administration, Accounting or similar
  • Coordinate special projects including team events and charities
  • Provide outstanding customer service and sales support to advertisers, publishers and users Master multiple aspects of our ad platform and internal tools
  • Collaborate with Specialists, Engineers and Product team members on new feature ideation, development and testing

Experience For Global Client Ops Coordinator Resume

  • Coordinate AP with our Accounting department for Build-Out, Signs and Design
  • Work with Accounting to set up new vendors - W-9s and Certificates of Insurance
  • Coordinate store utility set up with new and existing store builds and disconnects with store closures and moves
  • Industry knowledge of third party ad servers, behavioral targeting and RM vendors
  • Perform and understand all tasks associated to Adjustments; research, case management entry, Fed and SVPCo data entry, and Fed and SVPCo statement processing
  • Knowledge of Exception Processing and Returns
  • Identifies discrepancies in order requests before processing a sales order and work with the extended teams to resolve the issues
  • Takes initiative and identifies problems in actual way of working, formulates alternatives and recommends solutions
  • Manages assigned projects to drive breakthrough improvement regarding customer support operations

Experience For Fin Ops Coordinator Resume

  • Flexibility and ability to adapt to different demands
  • Strong interpersonal and communication skills. At ease working in a multicultural environment and ability to interact effectively with individuals at all levels in the organization
  • Work cross-functionally to develop marketing materials for new products or for revisions to existing products including compliance with applicable corporate and divisional policies and procedures
  • Backlog Management, pulling of and analyzing reports, customer contact
  • Consistently meet/exceed all sales goals, retention goals and superior service quality (SSQ) standards
  • Model and drive team sales behavior consistent with the Webster sales and SSQ process
  • BA / BS or equivalent desirable
  • Provide monthly individual performance statistics
  • Notify document irregularities or slow downs and act expeditiously to resolve any issues

Experience For PRP Ops Coordinator Resume

  • Assist in coordinating day-to-day flight and maintenance operations in accordance with applicable GMM and GOM procedures as well as Federal regulations and company policies.
  • Order, maintain and distribute inventory of office supplies for all Orlando Sales Locations in accordance with established budget
  • Troubleshoot issues with office equipment in as necessary
  • Travel between all Orlando Sales locations and Corporate as a liaison for business needs
  • Notify business partners and related departments of any discrepancies
  • Launch, manage and monitor ad campaigns for key accounts

Experience For Converse UK Brand Management Ops Coordinator Resume

  • Implement creative ways to improve our client relationships from a campaign and data analysis perspective
  • Create and process purchase order requisitions
  • Prepare check requests / EFT payments
  • Reconcile master vendor invoices
  • Order and confirm power, gas, water & sewer, trash service
  • Coordinate with TMX IT for phone and internet setup
  • Prepare contract documents for Build-out projects

Experience For Construction Ops Coordinator Resume

  • Utilize Accruent database to run reports, kick off projects, prepare comments and work in schedules and project workflows
  • Monitor Construction Invoices mailbox for invoices and correspondence from vendors
  • Assist with other functions in the Construction Department as needed
  • 14001, CORP, Construction-14701, 14701, CON14256-Construction Ops Coordinator
  • 14001, CORP, Construction-14701, 14701, CON14256
  • QA all campaign creative for compliance with site specifications and IAB standards

Experience For E Commerce Fulfillmnt Ops Coordinator Resume

  • Recommend campaign optimizations in the areas of online display, video, mobile, rich media and contextual ad formats
  • Provide technical assistance to the Sales Team and clients to ensure all revenue is recognized
  • A BA/BS from an accredited university
  • Create, modify and troubleshoot most ad types and tags
  • Highly organized and extremely detail-oriented nature
  • Perform and understand all tasks associated to Exception Processing; research, item disposition, special handling and end of day processing / reconcilement, as well as, supporting other Lines of Business
  • Perform and understand all tasks associated to Return Deposited Items Chargeback; research, item disposition, special handling requirements and end of day processing / reconcilement
  • Review and perform all tasks associated to Large Dollar Signature Verification; review and outreach to Banking Centers when needed
  • Perform all tasks associated to Foreign Collections; OFAC review and collection process

Experience For IT Business Ops Coordinator Resume

  • Maintain daily production levels to meet goals, SLAs and Fed Regulations
  • Maintain daily production logs
  • Adhere to Bank Policies and Procedures, as well as, Fed Regulations and ECCHO Rules
  • Partner with Lines of Business when needed
  • Knowledge of Fedline and SVPCo Online Adjustments
  • Find solutions to critical situations by your own and with management assistance
  • Assists with vendor management; processes inventory orders, maintains inventory tracking logs, generates internal and external communications, completes expedited shipping actions as directed, and manages relationships with smaller sized vendors1, prepares materials for quarterly business reviews, creates desktop procedures

List of Typical Skills For an Ops Coordinator Resume


Skills For Ad Ops Coordinator Resume

  • 1-3 Experience in billing, Credit and Rebill
  • Verify, triage, prioritize and resolve defects/bugs, and work with Product and Engineering teams to address root cause
  • Prioritize tasks and problem solve in a high volume, fast paced, changing environment
  • Service oriented approach. Experience with Google sheets or excel
  • Excellent English level 80%
  • Experience in the use of standard Microsoft software Outlook, Excel and Word
  • Experience in the use of database software such as Oracle - SAP - EIP Applications
  • Willing to continually learn and stay ahead of the new media curve

Skills For Airlift Maint Ops Coordinator Resume

  • Ensure that we are spending our marketing dollars in a timely and efficient manner
  • Develop or participate in business planning, budgeting, performance targets, and policy development
  • Understand and interpret complex pricing and apply the correct pricing rules and calculations
  • Ensures timely and accurate recovery of funds relating to the processing of Government Notice of Reclamations
  • Ensure that milestone Brand Plans are submitted in a timely manner, using a standard format
  • Develop and manage Regional Marketing Calendar based on the Brand Plans

Skills For Deposit Ops Coordinator Resume

  • Manage continual communication between marketing partners - Franchise, PR, Brand Comm's and Brand Design to ensure that key initiatives are supported
  • Track all DCI and Opex spend, meeting regularly with Finance, Functions and Global teams to review
  • Develop, manage and operationalize short-term marketing goals critical to the unit's success
  • Draw on a wide array of knowledge and tools to troubleshoot ad delivery, while maintaining clear communication throughout the lifetime of the incident
  • Conduct quality assurance testing post modifications
  • Record Product Ops Department Meeting notes and drive follow up actions

Skills For Global Client Ops Coordinator Resume

  • Post secondary diploma preferably in a media or marketing related program ​
  • Learn new systems and processes with basic training
  • Work in multicultural environment, and as part of cross-functional teams
  • FORTUNE “World’s Most Admired Companies” - 2014
  • FORTUNE “100 Best Companies to Work for in America” - 2013
  • Reputation Institute “World’s Most Reputable Companies” - 2013
  • Corporate Responsibility Magazine “100 Best Corporate Citizens” - 2013

Skills For Fin Ops Coordinator Resume

  • Great Place to Work Institute “World’s Best Multinational Workplaces” - 2013
  • Aid the process by which Brand Management Plans are developed, implemented and tracked
  • Manage the flow of BRF's into finance and track against plans
  • Work with regional operations to account for and track our Licensee investment
  • Actively advocate fewer, bigger ideas that travel, irrespective of where they come from

Skills For PRP Ops Coordinator Resume

  • Participate in functional discussions and initiatives across departments. Utilize internal and/or external partnerships that leverage resources and enhance business group effectiveness
  • 6 a.m. to 3 p.m
  • In a support function of a construction, design or facilities firm
  • Team player and responsible individual
  • Knowledge of Administrative Aviation Operation (flight schedules, fees and taxes)
  • Proactive, organized and team player
  • Set up advertiser accounts in the Criteo Sponsored Products platform

Skills For Converse UK Brand Management Ops Coordinator Resume

  • Understand client technical requests and communicate them to the team so they can be properly solved and prioritized, as well as to improve platform functionality
  • Typical office environment/working conditions
  • Travel is necessary. Branch manager are required to spend approximately 50% of their time outside the branch for business acquisition or as required to achieve branch goals
  • Experience with BBI or RUMBA
  • Strong attention to detail and reliability to follow through on commitments
  • Work independently and in a collaborative manner; demonstrate business maturity in conduct of daily activities
  • Prioritize workload, meet critical deadlines and work calmly under pressure

Skills For Construction Ops Coordinator Resume

  • Experience the launch of a new Zillow product and work with Operations to improve efficiency
  • Processing Insertion Orders (IOs)
  • Manage third party tracking, brand safety, view-ability, fraud detection tags
  • Create advertiser accounts in Criteo's backend
  • Manage advertiser budget and bid setup
  • Manage user segmentation setup in advertiser campaigns
  • Setup banner content filters and blacklists

Skills For E Commerce Fulfillmnt Ops Coordinator Resume

  • Create and manage advertiser ad banner and coupon setups
  • Create and manage publisher ad campaign setups
  • Monitor quality of client integration via daily reports
  • Execute Data-pull requests (from HIVE and Vertica databases)
  • Generate Standardized Analytical documents (Excel, Powerpoint)

Skills For IT Business Ops Coordinator Resume

  • Utilize and promote with the branch team usage of all available sales tools and resources on a regular basis, and incorporate tools into the defined Sales Process to guide marketing and call plans. Hold weekly conference calls and meetings to review success and challenges
  • Build strong internal/external relationships through ownership of problem solving and follow through
  • Maintain a working knowledge of all Webster asset, liability, and partner products and services as well as alternative delivery channels
  • Coordinate samples for prototypes, testing, field \ ride samples, ERMs & photo shoots and athlete \ team requirements
  • Encourage active team involvement in community events
  • Responsible for maintenance of the parts in PLM System so that it can be used efficiently by all functional groups within Specialized
  • Pause/Unpause advertiser campaigns
  • Positive attitude and teamwork

List of Typical Responsibilities For an Ops Coordinator Resume


Responsibilities For Ad Ops Coordinator Resume

  • Provides project management support for department and company projects as directed; updates and maintains standard Project Plans, tracks project elements, maintains project log, conducts research and outreach, prepares communications, and adheres to assigned timelines to complete individual tasks
  • Provides support for audit and compliance: audits sample document retrieval, drafts process narratives, encrypts documents, drafts Security Incidents, creates control documents as directed, ensures Health Insurance Portability and Accountability Act (HIPAA) security guidelines are followed, maintains historical record of gaps and remediation
  • Sending Weekly Reports
  • Accurately schedule and traffic IO’s and contracts to the ad serving platform
  • Computer proficiency on Microsoft Office programs required to include Excel & Word

Responsibilities For Airlift Maint Ops Coordinator Resume

  • Intermediate level proficiency with Microsoft Excel: understands formulas and utilizes v-look ups; and Outlook, schedules meetings, manager calendar
  • This is a contract role, for the duration of up to 6 months
  • Responsible for all aspects of ad support for the Sales team, including ad troubleshooting, inventory forecasting, generating invoices and processing payments/refunds
  • Meet monthly productivity and rate of completion goals for the team
  • Work overtime as needed. - Ability to work flexible shifts, nights and weekends
  • Work overtime, as needed, to support business requirements

Responsibilities For Deposit Ops Coordinator Resume

  • Researches heavy volume of exceptions to redistribute credit/debit transactions to correct account numbers
  • Researches and responds to Federal Reserve Bank tracers and adjustments
  • Business adjustments process
  • Disputes process management
  • Assists with client and participation communications; processes returned mail to appropriate work groups, researches and validates client and participant identification, gathers required data for outbound communications, provides preapproved outbound responses to inquiries using standard company templates, and researches appropriate communication modes for each client

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