Online Sales Manager Resume Sample

4.9
19 votes
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Elouise Steuber
487 Brain Mews,  Chicago,  IL
+1 (555) 547 3406

Work Experience


Online Sales Manager
01/2017 - PRESENT
Houston, TX
  • Be responsible for delivering category Multichannel performance vs budget by owning Multichannel insights at a category level and using these to communicate opportunity to the wider business
  • Use Online product level data (page views, conversion, traffic sources, pricing, availability) on and offsite to drive performance insights
  • Work alongside the online marketing team and Web merchandising to ensure that traffic quality and quantity are optimised at all times (search, affiliation, social, email, direct)
  • Identify opportunities for proposition development and managing their evolution through co-ordinated project management alongside Team Knowhow and Development teams
  • Own the immersion of the commercial category proposition through the sites and executing in-season promotions alongside commercial and marketing
  • Developing and implementing the Sun-Sentinel’s interactive sales strategies and programs to optimize market share and advertising revenues
  • To maintain a full understanding of all aspects of a client’s business including but not limited to: strategies, media expenditures, corporate philosophy, selling cycles, target audience, media mix, merchandising, and key decision makers
Online Sales Manager for Switzerland
11/2014 - 12/2016
Detroit, MI
  • List of Interactive agency and client contacts
  • Marketing B2B experience
  • Knowledge of B2B customer acquisition strategies, concepts and best practices
  • Excellent data analysis, data reporting and analytical skills required
  • Experience building A/B and multivariable testing strategies
  • Knowledge of digital analytic tools and platforms such as Google Analytics, JIRA
  • Serve as primary point of contact for the online sales department for the respective region’s auctions
Integrated / Online Sales Manager
01/2010 - 08/2014
New York, NY
  • Maintain communications and reporting for and including but not limited to the following: Auction GM’s and Online Sales Managers, Regional Dealer Sales team, Regional EVPS, National commercial sales team
  • Work closely with the marketing team and other internal teams to ensure overall business goals are aligned
  • Grow annual online sales volumes and revenues to meet target
  • Drive effective channel strategies that optimize opportunities and profitably
  • Analyze sales data & trend / user consumption data and build required reports and dashboard
  • Ensure digital / offline campaigns drive awareness, perception, traffic, and sales along with marketing collaboration
  • Full cooperation with global promotion & marketing campaign
  • Identify area and/or process of user experience to improve

Education


University of Phoenix - Tucson
2004 - 2009
Bachelor's Degree in Business Administration

Professional Skills


  • Proven experience in building strong working relationships with Amazon, eBay and other partners
  • Strong analytic and creative visual skills
  • Excellent presentation and communication skills also on senior management level
  • Product/Placement/Price/Promotion (4P) experience & Sales Experience desirable
  • Experience of working with jd.com and/or tmall
  • Experience of managing traditional retail channel
  • Experience of working in a US MNC

How to write Online Sales Manager Resume

Online Sales Manager role is responsible for design, reporting, analytics, retail, security, digital, travel, software, microsoft, transportation.
To write great resume for online sales manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Online Sales Manager Resume

The section contact information is important in your online sales manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Online Sales Manager Resume

The section work experience is an essential part of your online sales manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous online sales manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular online sales manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Online Sales Manager resume experience can include:

  • Professional skills for Microsoft Office (Excel, PowerPoint)
  • Champions changes and effectively manage the implementation of new ideas, concepts, processes, and various lean initiatives
  • Experiences in digital marketing
  • Simplifies and enhances customer shopping experience
  • Experience in selling virtual products and/ or add on product
  • Our Online Sales Manager is an astute Sales leader with proven success in a Sales / e-Commerce / digital marketing environment

Education on an Online Sales Manager Resume

Make sure to make education a priority on your online sales manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your online sales manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Online Sales Manager Resume

When listing skills on your online sales manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical online sales manager skills:

  • Strong organizational skills, excellence in multi-taking
  • Co-working with service partner and virtual team to deliver the store operation effectively
  • Marketing/Sales communications experience
  • Promotes and reinforces VM voice of brand, ensuring high levels customer satisfaction with the sales experience (NPS)
  • Comparable business experience in sales, marketing, or program management
  • Strong Understanding of Online Environment & Web platforms (e.g. SAP/Hybris)

List of Typical Experience For an Online Sales Manager Resume

1

Experience For Online Sales Manager for Switzerland Resume

  • Assigned accounts / channels quota performance
  • Country sales quota performance
  • Share of wallets of key partners
  • Data analytics capability
  • Practice Starwood Cares
  • Support Divisional Online Marketing Team to provide monthly and quarterly analysis including performance of campaigns and channels, along with return on investment statistics. Maximize and optimize the performance of all online marketing channels based on these results. Leverage best practices in marketing, marketing operations and reporting to Divisional Online Marketing team

List of Typical Skills For an Online Sales Manager Resume

1

Skills For Online Sales Manager for Switzerland Resume

  • A highly motivated self-starter with a strong sense of urgency
  • Analytical and strong numeracy
  • Excellent communication with people at all levels
  • Experience in the consumer technology business
  • Good user knowledge of PC software
  • Experience in on-line subscription products
  • Display strong leadership, ability to collaborate and work cross-functionally with a passion to grow FMIC’s sales capabilities
  • Day to day management of online store including merchandising, trading and optimisation
  • Own the results for each property through tracking and analysis, using our proprietary performance measurement tool and other tracking systems
2

Skills For Regional Online Sales Manager Resume

  • Coaches and provides guidance to partners and offers insights to the business to deliver improved props and marketing investment
  • Self-motivated, actionable, and be able to manage multiple tasks in a well-organized way, while maintaining high quality work
  • Well-versed of online business acronyms, tactics and development
  • Delivery of key sales and revenue KPI’s across Cable and Mobile
  • Creates strategic traffic and conversion plans that meet key commercial KPIS
  • Management of outsource centre offshore
  • Successful track record as a highly organized individual who can creatively solve problems, multi-task, and make strategic choices that drive growth
  • Travel to vary 10-20% based on location of customers and projects
  • Co-ordinate & manage Handset and tariff launches and updates
3

Skills For Integrated / Online Sales Manager Resume

  • Ensure product information is accurate and optimised to ensure high conversion and all activities are delivered on time and within budget
  • Supporting Senior Mobile Online Sales Manager to deliver new mobile campaigns & initiatives online, working closely with the Online Marketing and Go To Market teams
  • Ownership of some of our key conversion boosting tools - required to optimise and increase performance on all
  • Actively contribute to Mobile Transformation programme
  • Manage Sales Relationships
  • Fluent in German, English and ideally French
  • Fluent in Dutch, English and ideally French
  • Exposure to the MI industry advantageous
4

Skills For Online Sales Manager Resume

  • This role needs a strong understanding of Paid, Owned and Earned Digital channels, programmatic media, social, mobile, customer insights and 1:1 marketing communications
  • Create individual marketing plans for each designated hotel to drive revenue across all online customers segments (leisure travel), and work with the property Director of Sales & Marketing and Director of Revenue Management to ensure a smooth execution
  • Research and develop promotions/partnerships with local attractions to further hotels’ web presence and online revenue, and negotiate on behalf of the hotels in the region for new online marketing initiatives
  • Provide ad hoc reporting as needed for hotels’ meetings, etc. and support Divisional Online Marketing team on monthly reporting from third party partners
  • Locate and add our hotels to new partner marketing linking opportunities
  • Act as the primary point person for all local and regional third party accounts as
5

Skills For Online Sales Manager for Switzerland Resume

  • Plan and execute tactical marketing plan through strategic third party channels according to brand strategies. Maintain ongoing communication with key local and regional third party accounts
  • Liaise and address BRG concerns/issues with the property’s Revenue Manager
  • Manage the development, execution and tracking of offers on the Star Guest Communication tool, Starwood’s proprietary property level email marketing/CRM tool
  • Own the development and implementation of promotional offers to ensure timeliness to market
  • Track, measure and provide analysis on success rate and “Return on Investment” to ensure we optimize on all future offers
6

Skills For Regional Online Sales Manager Resume

  • Support and manage Regional Marketing Planning and Performance Tool, by submitting & loading marketing offer into the tool and ensuring appropriate tracking tags are in place to ensure accurate measurement. of each initiative
  • Substantial large scale call centre team operational management experience - outsource or in house
  • Experience of Commercial contract negotiation
  • Data analytics skill and insight into user behavior
  • Inter-team communication skill
  • ECommerce CRM experience
  • Understanding consumer’s insights and strengthening consumer journey study
  • Working as an Online Account Manager, on problems of diverse scope where analysis of online account data requires evaluation of identifiable factors
7

Skills For Integrated / Online Sales Manager Resume

  • Collaborate with distributors, channel marketing, and corporate marketing to provide the necessary support to key online sales partners
  • Analyze user behavior on Special Offer Pages and Destination Sites to optimize on initiatives going forward
  • Develop property or cluster related emails and direct marketing campaigns with approved vendors/corporate resources
  • Own the account relationship management, aligning the account focus with the company goals
  • Co-own online programs ROI with marketing
  • Product marketing metrics e.g. HP mix, SSD achievement
8

Skills For Online Sales Manager Resume

  • To manage chat advisor performance through management of onshore and offshore service centres
  • Formulating the solution for (technical) partial problems that cannot be found by combining previous experiences but by composing newly acquired online account knowledge
  • Leading multi-disciplinary online account change projects, managing a number of people. Works independently and provides consultative advice within specific functional areas
  • Introducing online account methods/procedures that are new for the organization. Applies advanced online account process principles to multiple tasks
  • Collaborates with sales, program management, marketing and creative team to align campaigns with existing and new digital content
9

Skills For Online Sales Manager for Switzerland Resume

  • Handle major online channel customers issues, working closely with CS team
  • Knowledge of online store management, promotion & marketing
  • Serves as principle liaison to business and functional leaders regarding digital and social media
  • Nurture potential customers-target group
  • Self-motivated, independent, results-driven and team player
  • Organizes, manages and creates online content and web assets across retail channel partners
  • Evaluates user and web traffic metrics and return on company investment in digital initiatives
10

Skills For Regional Online Sales Manager Resume

  • Researches and develops new digital approaches to meet sales and communication objectives
  • Leads internal initiatives with IT relating to Search Engine Optimization (SEO), search engine marketing (SEM), web development, mobile, social media and analytics
  • Own the online sales plan and quota for the assigned accounts
  • Execute the product strategy applicable for the assigned accounts
  • Coach and develop the competency of the assigned accounts to exceed the targets

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