Franchised Sales Resume Sample

5.0
1 vote
Efren Pouros
6184 Padberg Pine,  Los Angeles, CA
+1 (555) 100 9765

Work Experience


Franchised Director of Sales
07/2016 - PRESENT
Boston, MA
  • Make copies of room contacts, group resumes and rooming lists, BEO’s, daily reports and client evaluation forms and other items as required; distribute to the appropriate departments
  • Stays abreast of competition and industry developments
  • Prepares reports as requested: Productivity Report, Weekly Plan, Sales Call Reports, and Market Share Analysis, etc..
  • Completes projects as determined by the General Manager
  • Previous Director of Sales and Marketing experience in a hotel is required
  • Qualifications, Job knowledge, Experience, Skills, Abilities
  • Years Marriott Full Service DOS Experience Required or Similar Brand
Franchised Sales Coordinator
12/2011 - 02/2016
Phoenix, AZ
  • General Knowledge, Skill and Ability
  • Reports to the Regional Sales Manager
  • Cooperates with General Managers and other hotel team members
  • Works in conjunction / cooperation with National Sales Office, National Call Center and other hotel sales personnel
  • Maintain good rapport with clients
  • Work closely with other departments to coordinate details, special requests, and VIP packages
  • Prepare and send out all direct mail projects
  • Maintain and replace office supplies, as needed, including sales collateral
Franchised Sales
12/2004 - 10/2011
Los Angeles, CA
  • Prepare sales and catering figures and reports as directed
  • Handle inquiry calls
  • Send appropriate collateral or direct calls to sales management staff as necessary
  • Assist sales & catering team with projects to help achieve common goals
  • Work nights and evenings
  • Order trade show giveaways
  • Ensure group and social sales kits are always accessible
  • Take, modify and cancel guest reservations, noting any special requests

Education


Waynesburg University
1998 - 2003
Bachelor's Degree in Business Administration

Professional Skills


  • Excellent Time Management skillsExtensive knowledge of sales skills, marketing skills, revenue management
  • Excellent proactive skills : utilize selling skills to bring sales to closure
  • Understand links between sales and profit with excellent sales and negotiation skills. Effective oral and written communication skills
  • Strong computer skills including excellent knowledge of Word and Excel software programs
  • Excellent prioritization, organizational, time management and problem solving skills
  • Strong organizational skills including follow up, time management, ability to multitask and manage multiple priorities in a fastpaced environment
  • Excellent time-management skills and ability to delegate and handle multiple priorities

How to write Franchised Sales Resume

Franchised Sales role is responsible for computer, marketing, training, basic, business, excel, leadership, english, development, revenue.
To write great resume for franchised sales job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Franchised Sales Resume

The section contact information is important in your franchised sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Franchised Sales Resume

The section work experience is an essential part of your franchised sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous franchised sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular franchised sales position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Franchised Sales resume experience can include:

  • Highly developed written and verbal communication skills to effectively negotiate, persuade, influence, and sell are critical
  • Strong ability to build relationships with key customers and department heads. Excellent communication skills required
  • Demonstrate the ability to proactively priorities needs, put first things first, and effectively manage resources and time
  • Strong business planning, account planning and budget management skills
  • Excellent Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required
  • Have fully functional computer skills including experience with Word, Excel and PowerPoint

Education on a Franchised Sales Resume

Make sure to make education a priority on your franchised sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your franchised sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Franchised Sales Resume

When listing skills on your franchised sales resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical franchised sales skills:

  • The DOSM has excellent communication skills, verbal and written, and communicates effectively to external and internal customers
  • Extensive knowledge of sales skills, marketing skills, revenue management, recruiting, supervising, training and motivating managers
  • Professional and effective written and oral communication and excellent customer service skills
  • Ability and skills to mentor & develop Sales Managers, while effectively implementing and monitoring sales action plans in a positive work environment
  • Highly developed written and verbal English communication skills to effectively negotiate, persuade, influence, and sell are critical
  • Strong organizational skills for most effective results and efficiency

List of Typical Experience For a Franchised Sales Resume

1

Experience For Franchised Director of Sales Resume

  • Strong clerical and office support skills
  • The position requires excellent computer skills and a high level of direct and indirect client interaction
  • Computer knowledge is essential, including working with Outlook, Word, Excel. Typing skills are essential
  • Extensive knowledge of sales skills, revenue management, training and motivating managers
  • Lead and mentor the Sales team in effectively meeting Hotel selling goals
  • Uses negotiating skills and creative selling abilities to maximize revenue
  • Has a proven track record as a Director of Sales and Marketing, preferably with luxury hotel experience
2

Experience For Franchised Sales Coordinator Resume

  • Sell effectively, Negotiate when necessary
  • Effectively communicate with guests, department heads, associates and home office support staff
  • Extensive knowledge of sales skills/strategies and possess the ability to teach/train others
  • Communicate effectively and work closely with PSH corporate support staff to review all
  • Conduct property tours, site inspections and engage professionally and effectively with all hotel visitors and inquirers
  • Communicate effectively and work closely with PSH corporate support staff to review all revenue opportunities and maximize Hotel revenues
  • Effectively communicate information and respond to questions from managers, clients, guests, and the general public
3

Experience For Franchised Sales Coordinator Admin Resume

  • Developing strong partnerships with local organizations to further increase brand/product awareness
  • Seek input and opinions from all relevant parties. Secure all facts prior to making decisions
  • Experience: 5 “ 7 years of sales and marketing leadership in hospitality required
  • Works with sales team to ensure understanding of sales strategy and effective implementation of this strategy for the property
  • Develop strong community and public relations connections by maintaining property participation in local and regional trade shows and client events
  • Experience as Director of Sales and Marketing
  • Experience in sales and/or marketing
4

Experience For Franchised Sales Resume

  • Hospitality and hotel opening experience highly desired
  • Establishes strong relationships with local DMCs and Corporate Event/Meeting Planners
  • Pre-opening experience required
  • One year of sales experience with increasing responsibilities
  • Assist regional director of sales with the BPS Roadmap or Critical Path prior of hiring the DOS
  • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategyfor the segment
  • Experience with Delphi, revenue management, and food & beverage marketing desired
  • Experience in Hotel Sales and Marketing field required
5

Experience For Franchised Director of Sales Resume

  • Experience in the sales and marketing or related professional area as Director of Sales within the hotel industry
  • Past experience managing a team of 5 or more staff
  • Experience or working knowledge hotel sales strategies
  • Proven previous success with hotel sales and marketing strategies
  • Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
  • Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood
  • Identify operational issues that reduce the effectiveness of overall hotel sales performance and work with appropriate departments on solutions
  • Public relations and community marketing experience required
6

Experience For Franchised Sales Coordinator Resume

  • Multi-task prioritizes, organize, delegate work and follow through. Analyze and resolve problems
  • Hotel sales leadership experience
  • Hotel is in College Market - Experience Helpful
  • At least one year hospitality experience
  • Prioritize and master projects given
  • Exceptional Sales ability and skill in both oral and written form
  • Organize and prioritize time
  • Skilled in building a cohesive team and facilitating goal achievement
  • Direct experience with the following hotel sales categories is required
7

Experience For Franchised Sales Coordinator Admin Resume

  • Experience managing a competitive sales team
  • Operate 90 hotels throughout North America under various flags of Marriott, Hyatt, Hilton etc
  • Operate 97 hotels throughout North America under various flags of Hyatt, Marriott, Hilton etc
  • Sales experience required
  • Three to five (3 to 5) years of hotel sales leadership experience
  • Plan and execute effective Sales Blitz and/or Customer Events
8

Experience For Franchised Sales Resume

  • Network and build strong relationships between community, chamber, and other key influences in the hospitality industry
  • Utilize Brand tools to enhance guest experiences and perceptions of property
  • Establish and maintain strong business relationships with high valued Hotel clients
  • Ales experience in the hospitality industry
  • Solid knowledge of market conditions and competitors, economic trends and supply and demand
  • Hotel Director of Sales experience
  • Recommended experience is two years of employment in a related position with this company or other organization
9

Experience For Franchised Director of Sales Resume

  • Regional or hotel sales experience at a managerial level
  • Resourceful with ability to pay close attention to detail, prioritize tasks, work under pressure to meet deadlines and work under minimal supervision
  • Demonstrated hotel sales leadership and success
  • Managing all meeting room reservations and coordinating details with other departments, including group agreements and set-up of meeting rooms
  • Answering and responding to incoming telephone calls while properly qualifying them
  • Developing a marketing plan and works with both brand and White Lodging ecommerce departments to ensure they are optimizing their internet presence
  • Entering, retrieving, reconciling, and verifying information (e.g., commissions, leads, third parties) into department software system
10

Experience For Franchised Sales Coordinator Resume

  • Supporting Developing & Executing Sales Strategies
  • Teaching and mentoring the sales and catering staff
  • Overseeing and creating social networking sites
  • Coordinating and ensuring the delivery of requested equipment and/or food for meeting rooms and special events in a timely and efficient manner
  • Analyzing market information and implementing strategy to achieve property financial room and catering goals

List of Typical Skills For a Franchised Sales Resume

1

Skills For Franchised Director of Sales Resume

  • Strong written and verbal communication skills while being detail oriented
  • Strong administrative skills and highly organized
  • Excellent communication skills (both oral and written
  • Excellent organization and time management skills; able to multi-task
  • Excellent written skills sufficient to produce sales and marketing communication that properly reflects the Starwood Image
  • Solid budget management skills that includes forecasting on a regular basis
  • Excellent interpersonal skills, with the ability to interact at all levels of the company, external organizations and suppliers
  • Work a flexible schedule, including evenings, weekends and holidays. Excellent organization and time management skills
  • Have fully functional computer skills including experience with Word, Excel, PowerPoint, MGS, MRDW, & One Source
2

Skills For Franchised Sales Coordinator Resume

  • Oral Communication Responds well to questions; Demonstrates group presentation skills
  • Strong financial/statistical analysis and business case development skills
  • Work efficiently and effectively with all AURO hotels to operate as a team, ensures positive communication and support between sister properties
  • Detail oriented sales person and sales force leader, heavy catering knowledge and strong interpersonal skills
  • Effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems
  • Proven sales executive experience, meeting or exceeding targets
  • Mentor & develop Sales Managers, while effectively implementing and monitoring sales action plans in a positive work environment
3

Skills For Franchised Sales Coordinator Admin Resume

  • Provides Sales Managers with the skills training to provide value added service to customers with the purpose to enhance revenues
  • Use analytical skills for measuring business potential and value to the hotel
  • Proven work experience in hotel industry senior positions, demonstrating progressive career growth and a pattern of exceptional performance
  • Proficient in English Language and writing skills
  • Multiple years of experience in the luxury hotel industry, including experience in leading staff members
  • MICROS, Opera S&C and Opera PMS skills are an asset
  • Good communication skill (by phone, email and onsite)
  • Has branded sales experience for at least 3-5 years with a proven track record of exceeding sales goals
4

Skills For Franchised Sales Resume

  • Proven sales experience in hospitality or related industry
  • Excellent inter-personal and sales related experience
  • Exceptional organizational and supervisory skills
  • Math Skills:Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price
  • Knowledge of travel industry, current market trends and economic factors. Extensive skills in development and delivery of sales presentations
  • Expresses ideas and conveys information clearly, effectively, and professionally
  • Prior experience within the hospitality or customer service
  • Experience as a Director of Sales or Sales Manager with a proven track record in branded 4/5 star properties
5

Skills For Franchised Director of Sales Resume

  • Effectively control all marketing expenses to ensure optimum operating profit
  • Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers
  • Effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations
  • Exhibit exceptional written and verbal communication skills
  • KNOWLEDGE, SKILLS, & RESPONSIBILITIES REQUIRED
  • Math Skills: Requires mathematical development sufficient to be able to: add, subtract, multiply, and divide all units of measure
6

Skills For Franchised Sales Coordinator Resume

  • Effectively train, coach and direct Group Coordinator
  • Have prior working experience of the following Marriott Systems -SFAweb, CI/TY, MRDW, MARRFP and other pertinent systems required to perform the job
  • Effectively resolves guest issues that arise as a result of the sales process
  • Lodging sales and marketing experience
  • Lodging sales experience in either with luxury or upscale hotels and resorts
  • Planning/Organizing Prioritizes and plans work activities
  • Have knowledge and experience in writing, directing and executing marketing and action plans annually and quarterly
7

Skills For Franchised Sales Coordinator Admin Resume

  • Experience in hiring, training and evaluating direct reports
  • Responsible for acquiring and maintaining a solid base of customers, attaining a high occupancy and level of profitability
  • Experience dealing with/communicating with ownership groups and asset management
  • Develop and maintain strong community and public relations by engaging and participating in organizations, client events and trade shows
  • Experience leading people and the ability to develop a sales team through constructive coaching and joint sales calls
  • Oversees and assists Marketing Manager with implementation of effective marketing, social media and public relations initiatives
  • Experience working in SalesPro or Delphi sales/trace tracking program
8

Skills For Franchised Sales Resume

  • Proven track record in prospecting for new business and savvy at closing the deal
  • Excellent/Above-average reading, writing, and oral proficiency in the English language required
  • Past experience managing a sales and catering team
  • Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
  • Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals
  • Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development
9

Skills For Franchised Director of Sales Resume

  • Proven strength in training and developing sales team, and sets high expectations and accountability measurements
  • Maintains strong influence within all hiring, training, performance evaluations, discipline and/or termination
  • Excellent working knowledge of Opera
  • Experience working collaboratively with revenue management
  • Prioritize own workload while supporting sales team
  • Previous experience as a sales executive, sales manager or sales and marketing director
  • Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions
  • Strong understanding of revenue management principles
10

Skills For Franchised Sales Coordinator Resume

  • Strong focus on achieving sales production goals in total room revenues annually
  • Forecast and review sales and marketing plans and structure to ensure the effectiveness
  • Proven track record of successfully leading a team to exceed revenue goals
  • Responsible for the hotel sales efforts through effective oral and written communication while overseeing rate, date and space commitments for group room sales
  • Work closely with General Manager and sales team to develop and implement an effective marketing plan
  • Previous Director of Sales & Marketing experience required
  • Previous hotel opening experience highly desired

List of Typical Responsibilities For a Franchised Sales Resume

1

Responsibilities For Franchised Director of Sales Resume

  • Creates and maintains an office environment conducive to effective selling
  • Be well-organized and have strong client follow-up
  • Sales professional with a strong desire for success and career growth
  • Proven success in hotel sales
  • Using sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott
  • Managing, training and mentoring all members of the sales and events team
  • Developing and implementing sales strategies to continue and to grow market share
2

Responsibilities For Franchised Sales Coordinator Resume

  • Collaborating with Operations to keep them informed of group business and meeting room business
  • Keeping the front desk informed and working with them to ensure guests and potential guests are taken care of and their business needs are met
  • Gathering materials and assembling information packages (e.g., brochures and promotional materials)
  • Seeking new customers through a strategic outbound sales effort
  • Demonstrating sound knowledge of the product and services offered
  • Demonstrating self-confidence, energy, and enthusiasm at all times
  • Managing the development of a strategic account plan for the demand generators in the market
3

Responsibilities For Franchised Sales Coordinator Admin Resume

  • Managing the propertys reactive and pro-active sales efforts
  • Attending Sales strategy meetings to provide input on weekly and overall sales strategy
  • Setting goals and action plans around proactive business and account maintenance
  • Building a sales team that is guest focused and understands our processes and action plans for the department and the hotel
  • Assist in developing and executing each hotel marketing plan
4

Responsibilities For Franchised Sales Resume

  • Provide ongoing property updates, both verbally and written, to the Vice President of Sales and Marketing as directed on an ongoing basis
  • Actively participate in budgeting, forecasting and managing expenses to achieve company expectations
  • Responsible for overseeing all aspects of guestroom and banquet billing for each group/event from building of PM Account to final receipt sent to client
  • Handle incoming leads from various sources including national group leads, convention bureau, third party planners, and other digital booking sources
  • Understand the hotel's operations, including room types, meeting capacities, services, features and benefits for assigned hotel/s in your territory
  • Communicate with Revenue Management and GM to ensure that pricing is appropriate and adjust selling strategies as needed
  • Develops annual marketing plan in conjunction with the property's executive team and executes marketing-related items
  • Track record of successfully meeting or exceeding sales goals
5

Responsibilities For Franchised Director of Sales Resume

  • Work with regional director of sales and marketing team to create collateral for preopening sales efforts
  • Assist with compelling business cases, HARP, RFP Qualifiers and BT RFP’s for pre-opening hotels when a DOS is not in place
  • Assist new hires during their on boarding process
  • Assist in conducting and continuously updating local market research
  • Time increasing revenues from existing customers
6

Responsibilities For Franchised Sales Coordinator Resume

  • Be responsible for the maintenance of mailing lists to be used in soliciting future business
  • Create a successful training path by utilizing company tools and systems
  • Lead the sales team in focusing on building long-term, value-based customer relationships that enable achievement of hotel sales objectives
  • Oversees hiring and training of sales managers and administrators
  • Has full knowledge and understanding of our company’s handbook, SOP’s and processes; Adheres to and enforces those in a fair and consistent manner
7

Responsibilities For Franchised Sales Coordinator Admin Resume

  • Eliminate barriers to successful selling, streamline operations, recommend improvements and develop SOP’s
  • Has full knowledge and understanding of our company handbook, SOP and processes; Adheres to and enforces those in a fair and consistent manner
  • Oversees all hotel and franchise field marketing initiatives
  • Assists the General Manager in the creation and update of the hotel's marketing plan and budget
  • Maintains and updates the branded website content and works with Marketing to update the hotel's vanity website (if applicable)
8

Responsibilities For Franchised Sales Resume

  • Coordinates local advertising to promote hotel's restaurant, lounge, spa, etc
  • Contributes to the hotels overall sales effort by assisting guests as needed
  • Work with regional director of sales and revenue manager in creating target account list with competitive rates and proposed seasonal rates for accounts
  • Assist with the set-up and training of the Delphi sales
  • Assist with the Finish Line Opening Reminders
9

Responsibilities For Franchised Director of Sales Resume

  • Directly supervises 2-10 employees in the Sales and Marketing department
  • Assist in achieving Revenue and REVPAR targets for all business segments
  • Assert knowledge and maximization of any Brand programs; sell strategy and brand-specific pricing techniques
  • Maintain high visibility in the surrounding community
  • Ensure the prompt and systematic servicing of all business accounts
  • Prepare and implement annual budgets to support the corporate wide achievements of all sales and marketing plans and objectives
  • Assist hotel teams as required to ensure the business is booked according to hotels revenue strategy
10

Responsibilities For Franchised Sales Coordinator Resume

  • Act as a liaison with other departments at the corporate level creating synergies to drive top line revenue and profitability
  • Develop and implement reports and metrics to provide daily, monthly, quarterly and annual analysis on sales and marketing initiatives and results
  • Direct and ensure hotel teams are researching competitors sales team strategies to identify opportunities to grow RevPAR
  • Direct and oversee all marketing efforts to maximize ROI opportunities
  • Ensure all sales and marketing expenses are appropriately budgeted and managed
  • Develop and manage rewards and recognition for sales and marketing associates performance on quarterly bases

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