Online Sales Resume Sample

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Work Experience


Director, Online Sales, & UK
06/2016 - PRESENT
Detroit, MI
  • Calls on Regional accounts, develops and coordinates company offerings and sales strategies to attain revenue objectives and ensure adequate sales service
  • Establishes distribution methods and outlets for products
  • Coordinates the development of sales objectives, strategies, advertising and promotional programs and ensures their execution
  • Identifies and pursues growth opportunities for each region
  • Answer prospective customer questions about Rackspace’s products and services and provide information that helps customers understand Rackspace’s value propositions
  • Marketing B2B experience
  • Knowledge of B2B customer acquisition strategies, concepts and best practices
  • Excellent data analysis, data reporting and analytical skills required
Analyst, Online Sales
03/2011 - 12/2015
Philadelphia, PA
  • Identify and Initiate the projects which can optimize working process, feedback to team lessons learned during project implementation and post-live support phases.
  • Support development and delivery of sales promotion and ‘Need to Believe’ campaigns across display, search, social and owned media channels to drive qualified shopper traffic across key transaction types
  • Build strong relationships with customers of ADESA.com through training, education and awareness to match the customer’s needs to the product offerings. Facilitate feedback from customers to assist with online sales initiatives and improvements and provide feedback to Regional Online Manager
  • Prepare and distribute weekly/monthly online performance reports including sales and buyer activity generated by auction sales team. Distribution includes GM, auction’s management team and Regional Online Manager
  • Provide strategic direction and innovation to ADESA’s online sales teams
  • Maintain communications and reporting for and including but not limited to the following: RVPs, Auction GM’s, Regional Dealer Sales and Services team, Major Dealer sales team, field Online teams, Mesa sales, Commercial Sales, Inside sales
  • Follow up calls with customers to verify all pertinent transaction information. Includes but not limited to up-selling PSI’s, payment and shipping information
B-online Sales Assistant
09/2005 - 02/2011
Chicago, IL
  • Experience building A/B and multivariable testing strategies
  • Knowledge of digital analytic tools and platforms such as Google Analytics, JIRA
  • Build strong relationships with customers of ADESA.com through training, education and awareness to match the customer’s needs to the product offerings. Facilitate feedback from customers to assist with online sales initiatives and improvements and provide feedback to the Regional Online Sales Manager
  • Prepare and distribute weekly/monthly online performance reports including sales and buyer activity generated by auction sales team. Distribution includes GM, auction’s management team and Regional Online Sales Manager
  • Work with Dealer Sales & Services Manager to refine strategy for the transition of target accounts to ADESA.com. Identify target dealers from each sales rep that would be great candidates for the e-selling solution. Require monthly additions to the initial list
  • Work with auction operations team to refine operational processes for online inventory to ensure operational excellence and maximize exposure to promote and sell inventory
  • Assist in representing vehicles on the auction block and assist sales representatives as needed
  • Resolve any online sales customer complaints in a friendly, timely, and courteous manner. Advise the General Manager of all serious complaints or incidences

Education


DeVry University - Phoenix
2000 - 2004
Bachelor's Degree in Business

Professional Skills


  • Excellent presentation & influencing skills
  • Proven email and phone communication skills
  • Strong negotiation skills and able to close sales propositions
  • Drive an outstanding customer experience, which is relevant, memorable and personable, by profiling each customer’s individual needs
  • Proven consultative sales, digital marketing, advertising, account management and business
  • A bright, modern and exciting place to work with excellent staff facilities
  • Experience of a Telemarketing/tele sales environment is preferable but not required

How to write Online Sales Resume

Online Sales role is responsible for reporting, digital, negotiation, training, retail, database, marketing, security, software, email.
To write great resume for online sales job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Online Sales Resume

The section contact information is important in your online sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Online Sales Resume

The section work experience is an essential part of your online sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous online sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular online sales position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Online Sales resume experience can include:

  • Strong negotiation and presentation skills; ability to influence buyer decision making
  • Preferably commercial experience in a successful sales environment (ideally within a B2B telesales environment)
  • Previous auction experience required
  • Sales contact/lead management database experience
  • Business to business sales experience
  • Excellent relocation package

Education on an Online Sales Resume

Make sure to make education a priority on your online sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your online sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Online Sales Resume

When listing skills on your online sales resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical online sales skills:

  • Excellent written and verbal communication skills; excellent presenter, articulate
  • Learn technical details of Rackspace’s product portfolio and apply that knowledge effectively to answer prospect/customer questions
  • Strong track record of achieving business and sales objectives
  • Luxury eCommerce sales and customer service experience
  • Prioritize and multi-task in a fast paced dynamic environment
  • Effective pipeline and lead/opportunity management

List of Typical Experience For an Online Sales Resume

1

Experience For Director, Online Sales, & UK Resume

  • California Realtor's License
  • Employee discounts scheme
  • Arizona Realtor's License
  • Client centric mentality
  • Realtor License required

List of Typical Skills For an Online Sales Resume

1

Skills For Director, Online Sales, & UK Resume

  • Outstanding luxury selling behaviors, listening and responding to customer needs
  • Respond to customer queries via live chat, email, incoming and outgoing phone calls and website submissions
  • Enhance product knowledge through regularly scheduled training sessions as well as proactive self-learning
  • Provide information and marketing materials to leads, along with other important selling points of each community
  • 28 days (rising after 2 years)
  • A fun, dynamic and challenging work environment
2

Skills For Online Sales Specialist Resume

  • Management of the quality and quantity of overall deliverables (KPI’s etc) throughout qualification process including peer review of others output
  • Work a flexible retail schedule: including some weekends, evenings, and key event days
  • Quality of interactions – exceeding interaction to lead ratio
  • Flexible and dynamic with the ability to work independently and as part of a team while adapting to change
  • Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness,
  • Provide consistent follow-up to online leads with the goal of setting an appointment with the Onsite Sales Agents
3

Skills For Online Sales Executive Resume

  • Work with our technical support team to assist with customer requests such as sending out product, or certificates to customers
  • Other tasks as assigned while working directly with the technical support group
  • Maximize online sales and repeat customers through phone/email communication
  • Provide exceptional online customer service support
  • Initiate and follow-up with charge sends
  • Answer product related and general inquiries
  • Assist with various operational and administrative tasks
4

Skills For Director Online Sales Resume

  • Support quality assurance and share product and website related client feedback
  • Contact clients for credit card declines and ensure daily sales goals are met
  • Team player with a positive can do attitude
  • Computer proficient (Microsoft Suite)
  • Meet and exceed individual targets in lead and opportunity generation
  • Sign up new cloud and email customers
  • Meet and exceed targets in the shape of a monthly team sign up/lead quota
  • Respond to customer queries via live chat, email, inbound and outbound phone calls and web forms
  • Be accountable for the quality and quantity of overall deliverables (KPI’s) throughout the lead generation and sales process including a strong emphasis of peer review of others output
5

Skills For Analyst, Online Sales Resume

  • Own the service level agreement with sales on the quality and timeliness of lead handover and follow up
  • Realtor License in the State of North Carolina Required
  • Realtor License required in the State of South Carolina
  • Real Estate License for the state of Michigan
  • Real Estate License for the state of Minnesota
6

Skills For Specialist, Online Sales Analyst Resume

  • Experience with a significant "best-in-class" accounts sales organization in high performance online, media or specialty accounts sales organizations with online experience
  • Experience in Account Management specifically within digital sales or professional client relevant experience with demonstrated experience to manage difficult clients with confidence; Best-in-class professional sales and marketing support selling skills
  • Has been instrumental in implementing successful sales initiatives in a highly competitive and fast paced environment
  • Demonstrated experience working with application developers; strong analytical skills and data-driven thinking, able to translate client needs into actionable items
  • Stay abreast with online marketing trends and competitors
  • Maintain focus while working in an unstructured environment with nominal supervision
7

Skills For Online Sales & Svcs Lot Spec Resume

  • Knowledge of website analytics tools Google Ads, Google Analytics
  • Basic knowledge of HTML, CSS, and broad website concepts
  • Multi-task and manage time well
  • Real Estate license for the state of New Jersey
  • DELIVER BREAKTHROUGH – shape & define the eCommerce agenda across GB & IoI by understanding the market and customer strategies, relating them to our core objectives and converting them into commercial outcomes that result in a growing and thriving online experience for consumers and the trade
  • Communications at multiple levels
  • Motivated, independent & driven (Results orientated)
  • Utilize the U1’s to do headers and photos on cars
  • Ensure proper follow-through on all directives, bulletins, and schedules set forth by the EBusiness Manager or designated manager
8

Skills For Senior Product Manager, Online Sales Resume

  • Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance and safety. Advise the EBusiness Manager or designated manager of all breakdowns and maintenance needs immediately
  • Create or update data warehouse reporting for the new sales management structure to align daily reporting with incentive goals
  • Create one report to provide daily flash reporting to field on progress MTD sales goal. (Book and Bill)
  • Take photos of vehicles per company specifications
  • Answer prospective customer questions about Unity’s products and services and provide information that helps customers understand Unity’s value propositions
  • Supporting the Nashua sales team with opex budget for 2018. Providing templates, support on collecting information and posting to BPC with the end deliverable of combined sales budgets to the sales management managers
9

Skills For Online Sales Consultant Resume

  • Other projects as needed. Could include help with data uploads of new products to distributors
  • Respond to all email, phone and chat leads immediately
  • Qualify each lead based on needs
  • Work with each lead to determine best community and floor plan
  • Utilize lead management software on a daily basis
10

Skills For Director of Global SMB & Online Sales Resume

  • Track and report on lead activity and sales conversion ratios
  • Manage multiple projects or tasks and consistently meet deadlines
  • Work with different departments
  • Advise clients and execute on their website and advertising strategy by leveraging product expertise and technical acumen with the goal of increasing account optimization, product utilization and total adoption level of products
  • Offer advice and/or solutions on digital marketing configurations which can include, but is not limited to, identifying and selling digital advertising products and solutions
  • Build and manage relationships with strategic partners and acquire an in-depth understanding of their business and strategy with respect to product offerings to maintain and increase partner revenues
  • Customer-focused and personable

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