Office Representative Resume Sample
Mia Dickens
257 Salma Circle,
Boston,
MA
+1 (555) 663 3990
Work Experience
Senior Business Office Representative
03/2016
-
PRESENT
San Francisco, CA
- Ticket Master experience
- One (1) year of related work experience in guest service, hospitality, retail, or a related field
- Sell tickets to guests through use of the computerized system
- Take reservations over the counter
- Solving problems by thinking rationally and using common sense
- Stock office supplies
- Able to direct guests and walk the lines
Ticket Office Representative
01/2011
-
09/2015
Houston, TX
- Sets up/takes down stanchions as needed at box office, and keep all work areas clean and organized
- Aid with guests' special needs, such as helping those with wheelchairs
- Successfully complete background check
- Check out Procedures
- Sell concert tickets to patrons at events
- Help guests with tickets when tickets don't scan at the gates and/or guests have issues locating their tickets on their mobile devices
- Use a customer-focused, needs-based review process to educate customers about insurance options
Office Representative
12/2004
-
07/2010
Boston, MA
- Schedules patient’s appointments and provides general information and guidance
- Reports to the Ticket Office Supervisor
- Position also requires staffing the Reading Room
- Schedule and perform regular and timely verification (telephone and online) on all assigned accounts and document associated activity in billing system verification notes
- Daily review of all Master File guidelines, as identified during routine activities, inform management of necessary changes to ensure the integrity of future billing transactions
- Confirmation of patient primary and secondary insurance
- Participate in interdepartmental and interdepartmental meetings, as requested
Education
University of Mount Union
1999 - 2003
School's Degree in Health
Professional Skills
- Front office skills, Customer Service Skills, Multi-tasking, High paced office
- Front office skills, customer service skills for a high paced, busy practice, multi-tasking
- Keyboarding skills and the ability to utilize computer equipment and software are required; Experience using other types of standard office equipment
- Keyboarding skills and the ability to utilize computer equipment and software are required as, is experience with other types of standard office equipment
- Excellent interpersonal, organizational, and customer service skills required
- Excellent interpersonal, organizational and customer service skills
- Keyboarding skills and the
How to write Office Representative Resume
Office Representative role is responsible for customer, software, computer, equipment, keyboarding, database, credit, training, security, insurance.
To write great resume for office representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Office Representative Resume
The section contact information is important in your office representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Office Representative Resume
The section work experience is an essential part of your office representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous office representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular office representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Office Representative resume experience can include:
- Experience working in a healthcare clinic setting is required
- Computerized ticketing experience desirable, particularly with ticketing software
- At least 6 months of cash handling experience preferably in ticketing
- At least 6 months of cash handling experience in a similar setting
- Calls patients to collect Co-payments and deductibles prior to outpatient services being rendered
- Experience: Familiar with Windows and Microsoft Outlook General knowledge of physician billing systems
Education on an Office Representative Resume
Make sure to make education a priority on your office representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your office representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Office Representative Resume
When listing skills on your office representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical office representative skills:
- Communicate effectively with guests providing detailed information regarding property facilities and services
- Problem solve/multi-task effectively in a fast-pace/high-stress environment
- Other: Computer literate Basic knowledge of general office equipment Basic data entry skills Detail oriented
- Helps Assure that office operations function effectively
- Demonstrate a commitment to ensuring responsible gaming and alcohol service by discreetly notifying appropriate management of concerns and observations
- Four or more years billing and collections/follow-up experience with third party payers preferably in a healthcare setting
List of Typical Experience For an Office Representative Resume
1
Experience For Ticket Office Representative Resume
- Previous experience working in a similar role
- Receptionist/ Patient Service Representative experience
- 6 months customer service or relevant work experience
- At least 6 months customer service or relevant work experience
- Verifies active insurance coverage and obtains benefit information for all insurances covering patient
- Informs patients on their deductible, coinsurance and copay responsibilities
- Verifies patient insurance coverage in Medicare Eligibility Tool (DDE)
2
Experience For Box Office Representative Resume
- Document with demographics and insurance information
- Check patient collections status for patient responsibilities from previous visits
- Stay current on industry, benefits, product and regulation updates
- Obtain upfront cash collection goal
- Assist with Medicaid applications
3
Experience For Sales Office Representative Apprenticeship Resume
- Speak with patients and family at time of admit for collection of copay, deductibles, and coinsurance
- Consistently delivers positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees
- Provide guests, teammates and vendors with accurate information
- Maintain accurate bank balances
- Ensure control and protection of company assets through verification and documentation of transactions and area cleanliness, including cash banks, credit card scanners, computers, ticket scanners, flashlights, radios and office space/furniture
- Assist in the setup and removal of stanchion ropes, floor signage, counter signage, chairs, podiums and other event needs
4
Experience For Physician Office Representative Resume
- Provide prompt and courteous telephone service
- Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of an observation of illegal acts and/or internal ethics violations
- Greet guests in a friendly, professional manner
- Process credit and debit cards and make appropriate change for cash transactions
- Examine tickets/passes to verify authenticity
- Examine guests’ identification and provide tickets purchased in advance
- Self-motivated customer service representative who is able to multi-task
5
Experience For Rehab Office Representative Resume
- Work in close quarters or small rooms and occasionally be exposed to hot, cold, wet and/or humid conditions and work with environmental factors including noise, dust, and smoke
- Good Medical terminology is essential
- Establish payment arrangements
- As deemed necessary
List of Typical Skills For an Office Representative Resume
1
Skills For Ticket Office Representative Resume
- At least 6 months of cash handling/ticketing experience
- Additionally Shark Reef is constantly striving to provide the best experience possible
- At least 6 month’s general cash handling experience
- At least 6 months’ general cash handling experience
- At least 6 months of general cash handling experience
- Responsible for maintaining a consistently good attendance record
- Previous clinical experience desired
2
Skills For Box Office Representative Resume
- Relevant work experience in a clinical / physician office
- Experience required associated with progressive responsibility
- Experience working in a high paced office
- O o or an equivalent amount of experience in a high-volume customer service role in another industry/environment
- Six (6) month's experience in
3
Skills For Sales Office Representative Apprenticeship Resume
- O o or an equivalent amount of experience
- Front Office Clerk- customer service experience
- 6 months of physician office experience
- Exceptional customer service experience and ability to work efficiently and be in a detailed-oriented environment
- Previous experience in a professional office
- Print valid event tickets
4
Skills For Physician Office Representative Resume
- Screening for Charity
- Occasionally carrying, pushing, and pulling documents up to 10 lbs
- Assist in the prompt and accurate scanning of tickets for guests entering/exiting the entertainment and events venues
- Assist in the prompt and accurate application and checking of wristbands and other credentials for guests entering/exiting the entertainment and events venues
- Process tickets for Aquarium guests utilizing the Ticketing System
5
Skills For Rehab Office Representative Resume
- Provide prompt, accurate and friendly seating assistance to guests entering the entertainment and events venues
- Assist management and guests in resolving problems and immediate needs during shows and events within approved policy standards
- Responsible for selling and distributing show tickets for concerts and events
- Polite and accurately directs guests verbally and physically to other amenities and facilities, including smoking areas, restrooms and elevators
- Available and willing to work irregular hours deemed necessary for business levels, including night and weekend shifts
- Be knowledgeable of who is playing at the Venue
6
Skills For Seasonal Ticket Office Representative Resume
- Know the times that the artist(s) are performing
- Work in a hectic fast-paced environment, while maintaining a professional, courteous demeanor
- Occasionally walking distances of 10 to 30 ft., between various areas of the Department
- Accurately balance at end of shift using established policies and procedures
- Utilize and balance a cash drawer and other tender types used to purchase tickets for accurate end of shift balancing
- Provides knowledgeable answers to guest questions; furnishes detailed information regarding the Las Vegas Arena’s services and amenities
- Notifies supervisors and/or security of any discrepancies, circumstances, missing items or alleged thefts in relation to the office and varied systems
- Provide general information to guests regarding events
- Provide general information to guests regarding the venue
7
Skills For Patient Office Representative Resume
- Maintain a professional, neat and well-groomed appearance, adhering to the T-Mobile Arena and MGM Resorts International standards
- Proficiency in Microsoft Office Suite including Word, Excel, Outlook, PowerPoint and other Windows applications
- Know the day of show sheet to be able to answer guest's questions and concerns
- Sell and process multiple package options for both the Aquarium and partners such as 3 for $57, Cashman Photo
- Complete sale with the appropriate form of payment (Cash, Credit Card, Comps, Room Charge, and City Ledger) and required back up
- Seasonal: February -- October
- Provide accurate show and event information to all MGM Resorts International properties
8
Skills For Business Office Representative Resume
- Input numerous reservations with accuracy in a fast-pace environment
- Provide superior customer service to guests under fast-pace/high stress situations
- Interpret and utilize numerous computer systems and show codes
- Sell and process multiple package options for both the Aquarium and partners (3 for $57, Cashman Photo)
- Ability and knowledge in contacting Health Plans to obtain authorization for all imaging exams and procedures requiring such; ability to obtain additional information when requested by Health Plans in the event of denial of payment and ability to challenge, with reason, for verification of medical necessity
9
Skills For Medical Office Representative Resume
- Experience in a medical office setting desired
- Work in a team-oriented environment and have previous work experience designating that
- Clerical role in a healthcare setting
- Customer service, scheduling, phones
- Enters data into computer systems (35-50 WPM) -Testing required
- Logs patients referrals into scheduling system and schedules faxed referrals
10
Skills For Box Office Representative / Cashier Resume
- Log patients into dept. database for billing purposes
- Six (6) month's experience in an outpatient setting as a Medical Office Receptionist or an equivalent amount of experience in a high-volume customer service role in another industry/environment working with referrals or scheduling surgeries. Experience in billing
- Schedules and receives patients. Collects intake information and prepares patient charts
- Collects money for clinical supplies
- Answer multi-line phones - Fast paced, high demand environment
- Understands and satisfies customer needs. Customers include patients and their families, guests, medical staff, and coworkers who represent developmentally and culturally diverse
- Physician Office Experience
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