Medical Office Receptionist Resume Sample
Micah Mitchell
2073 Major Parkways,
Phoenix,
AZ
+1 (555) 310 0202
Work Experience
Medical Office Receptionist
04/2018
-
PRESENT
San Francisco, CA
- Professionally greets and welcomes patients and their family/friends
- Registers and schedules appointments for patients in an efficient and timely manner
- Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff
- Checks patients out after examinations
- Courteously answers, screens, and directs all incoming calls and connects callers with the correct extension while also relaying messages between patients and clinical staff
- Responds to emergency and urgent calls from patients in a timely manner
- Electronic Scheduling/Book appointments
Medical Office Receptionist
01/2012
-
10/2017
New York, NY
- Knowledge of basic office equipment including copier, fax machine, and computer, kiosk
- Knowledge of front office procedures, cash payments, policies and procedures
- Knowledge of medical terminology and HIPAA rules and regulations
- Skillful in telephone communications with patients, families, medical practitioners and customer relations
- Appointment Policy and sends out the appropriate communications
- Greets and receives all patients and visitors using service excellence standards in all interactions
- Relays messages and information to appropriate parties timely and accurately
- Acts as receptionist for department and manager
Education
Troy University - Colorado Springs/Ft. Carson
2008 - 2012
School's Degree in Healthcare
Professional Skills
- Demonstrated strong customer service and communication skills
- Excellent organizational skills, with the ability to ensure timelines are met, information is accurate and current, and quality standards are met
- Experience in a medical office environment, including insurance verification
- Previous experience in a Physician Practice setting
- Verify patient insurance on daily basis prior to and including day of appointment
- Demonstrates ability to perform work in an accurate and timely manner
- Operate a computer; knowledge of common software applications
How to write Medical Office Receptionist Resume
Medical Office Receptionist role is responsible for reporting, software, medical, insurance, health, organization, healthcare, excel, compliance, collections.
To write great resume for medical office receptionist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Medical Office Receptionist Resume
The section contact information is important in your medical office receptionist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Medical Office Receptionist Resume
The section work experience is an essential part of your medical office receptionist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous medical office receptionist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular medical office receptionist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Medical Office Receptionist resume experience can include:
- 5 Excellent verbal and written communication skills with the ability to clearly communicate
- Communicate effectively with all levels of staff, physicians, patients and families
- Experience verifying insurance information
- Experience with collecting patient balances, copay's & deductibles
- Adhere to dress code, good grooming, and personal hygiene habits
- Medical office experience is required
Education on a Medical Office Receptionist Resume
Make sure to make education a priority on your medical office receptionist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your medical office receptionist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Medical Office Receptionist Resume
When listing skills on your medical office receptionist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical medical office receptionist skills:
- Competitive base salary (Starting pay of $10-15 per hour depending on experience)
- Contributing to Team Success – Actively participates as a member of the Center’s team to move the team toward the completion of goals
- Managing all front medical office responsibilities
- Contributing to Team Success–Actively participates as a member of the Center’s team to move the team toward the completion of goals
- Assists admitting staff with creating and prepping charts
- Receives patients in a polite and courteous manner, monitoring the patient’s flow into the treatment and consulting rooms
List of Typical Experience For a Medical Office Receptionist Resume
1
Experience For Medical Office Receptionist Resume
- Announce arrival of patients to clinicians and escort patients when appropriate
- Check-in patients and collect accurate patient demographics, enter data into electronic system and verify insurance eligibility
- Maintains office supplies and forms necessary to carry out front desk activities
- Monitors clinical and stationery supply levels, places orders as needed
- Makes appointments, prints super bills on patients, provides patients with receipt of money, and reconciles cash at end of each day
2
Experience For Medical Office Receptionist Resume
- Books miscellaneous meetings and appointments as directed
- Medical office background
- Competitive pay rate
- Company 401 K
List of Typical Skills For a Medical Office Receptionist Resume
1
Skills For Medical Office Receptionist Resume
- 9 Proficient computer skills and the ability to learn and effectively utilize department specific software systems
- Good phone etiquette and communications skills
- Handle stressful situations in a professional manner, demonstrating excellent customer service at all times and ability to adapt to change
- Continually re-prioritize to meet the needs of internal and external customers throughout the workday
- Experience with patient check in and patient check out
- 6 months healthcare experience
2
Skills For Medical Office Receptionist Resume
- Experience in a doctor's office or outpatient medical clinic is required
- 6 Months Healthcare experience Pref
- Directs patients and visitors, and tends to their comfort while waiting, in a courteous and friendly manner
- Checks all incoming people (patients, visitors, vendors, etc.)
- Communicates a positive and caring attitude towards patients, visitors, peers, and other staff members
- Accepts additional work as needed and assists with ongoing projects
3
Skills For Medical Office Receptionist Resume
- Obtain correct billing information. Copy insurance card, call insurance company or employer if necessary
- Print charge tickets and pull charts for the following day
- Company Matching 401 K
- 7 Ability to work efficiently with minimal supervision while exercising attention to details and independent judgment within stated guidelines
- Upbeat and professional demeanor while checking patients in/out
4
Skills For Medical Office Receptionist Resume
- Work in a fast-paced environment while remaining focused on patient service
- Responsible for meeting all of the Company Job Standards described below
- Schedules appointments for patients in accordance with established procedures, to include chart prepping
- Ensures waiting and reception areas are kept neat and clean throughout the day
- Answers multi-phone lines with ability to manage more than one call at once
- Transfers calls and takes messages in a manner so that communication is accurate, complete and in a timely manner
- Directs families to discharge area for patient pickup
- Assists patients with registration
5
Skills For Medical Office Receptionist Resume
- Identifies families/visitors for physicians, staff, and other appropriate individuals as needed
- Responds to changes in the work schedule as necessary
- Cancels and/or reschedules patient appointments when necessary
- Prepare sign in sheets and marks patients off
- Print daily schedule for nurse and physician to follow
- Ensure all tickets are completed; ICD-9 and CPT codes
- Balance daily charge tickets and receipts
6
Skills For Medical Office Receptionist Resume
- Prepare daily bank deposit for time of service collections and mail payments. Insurance and mail payments are to be balanced and batched to the billing service for posting. A copy of personal checks and insurance explanation of benefits are to be kept in a file
- Responsible for filing information in patient charts; progress notes, lab reports, outside tests, etc
- Codes all invoices (bills) for hospital
- Makes referral appointments and copies medical records to mail to referral physician
- Types correspondence as directed
- Sorts and distributes mail and processes forms sent to the office
7
Skills For Medical Office Receptionist Resume
- Maintains work area and lobby in a neat and orderly manner
- Knowledge of the healthcare industry and familiarity with various lines of health plan designs and benefits (i.e. PPO, HMO, Medicare, etc)
- Use the following office equipment correctly and safely: desktop computer for data entry and typing, copy machine, scanner and facsimile machine, and of telephone equipment
- Excellent communication skills; able to read, write, and speak articulately, using established channels of communication and reporting relationships within the clinic and organization
- A basic understanding of Microsoft Office applications; Excel, Word, and Outlook
8
Skills For Medical Office Receptionist Resume
- Demonstrate respect for the feelings and needs of patients, family members, team members, visitors, and others and sensitivity to their cultural, language, financial, physical, and social differences
- Maintain knowledge of and conform to company policies and procedures
- Willingness to work as part of a team, working collaboratively with others to achieve goals, solve problems, and meet established clinic and organizational objectives
- Be reliable in attendance and timeliness to work schedules
- Company Paid Life Insurance and Long-term Disability
9
Skills For Medical Office Receptionist Resume
- Maintain high customer service standards
- Work a flexible schedule as part of a team
- Ability and willingness to float between multiple Physician Office locations when needed
- 6 Effective interpersonal skills to interact with patients, team members and physicians and to maintain team-oriented relationships with senior management, managers and staff
- 8 Ability to maintain high customer service standards
- Microsoft Word, Excel, PowerPoint, Outlook, and type 50 words per minute
- Manage a multi-line phone system
10
Skills For Medical Office Receptionist Resume
- Clerical/secretarial experience. 2. Excellent communication skills. 3. Ability to follow detailed instructions. 4. Knowledge and understanding of medical terminology 5. Proficient in the use and application of MS Office (Word, Excel and PowerPoint)
- Paid time off (vacation and sick days)
- Pull medical charts for next-day business
- Scans, files, and faxes documents and prepares mail daily
- Verification of insurance eligibility and benefits for patients
- Communicates with patients, general practitioners, health care professionals, and patient’s family members in a compassionate and kind manner
Related to Medical Office Receptionist Resume Samples
Medical Receptionist Resume Sample
Work Experience
• Informs provider’s assistant of no shows and cancellations
• Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-...
Professional Skills
• Demonstrated analytical, prioritization an...
• Good computer skills, spelling, filing, re...
• Demonstrate excellent customer service ski...
Office Receptionist Resume Sample
Work Experience
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable)
• Promptly answer incoming telephone calls and route to proper person
• Courteously greet all visitors, determine purpose of visit, and direct to correct contact
•...
Professional Skills
• Demonstrated strong organizational skills ...
• Excellent inter-personal communication ski...
• Proven ability to successfully handle mult...
Receptionist / Administrator Resume Sample
Work Experience
• Greet guest, visitors and employees on a daily basis and provide support for their needs
• Answer all incoming calls and direct them to the appropriate personnel
• Manage meeting rooms bookings
• Update phone list and company documents as directed
...
Professional Skills
• Excellent time and project management skil...
• Intermediate Word Skills, Basic Excel Skills
• Strong computer skills and ability to effe...
Enterprise Data Office Resume Sample
Work Experience
• Experience in a large Data Warehouse environment
• Lead existing and emerging technology and development efforts, ensuring that technologies and processes are aligned with the goals of the BB&T business strategy
• Demonstrate comprehensive experience and skill in data war...
Professional Skills
• Build Strong Partnerships - Demonstrate in...
• Deliver Outcomes - Demonstrate a bias for ...
• Operate as a Team Player - Work together t...
Director, Office Resume Sample
Work Experience
• Develops and manage the overall facilities plan for the Company to ensure efficient and cost effective usage of office space and facilities to cope with the short term & long term business requirements and strategies
• Leads the Office Administration team to ensure renovation projects are well ...
Professional Skills
• Provides advice and direction to Treasury ...
• Provides full-spectrum CI expertise and le...
• Provides senior-level guidance and recomme...
Room Supervisor Resume Sample
Work Experience
• Understanding some banking. Being able to count money fast and stay in balance
• Manage and schedule daily floor operations
• Provide tool repair completion dates to internal customers
• Order all disposable tooling required in the daily operation of th...
Professional Skills
• Computer operations experience and demonst...
• Extensive plant level experience with sign...
• Demonstrated good internal customer servic...