Medical Office Resume Sample

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Jaeden Quigley
991 Alisha Glens,  Dallas, TX
+1 (555) 580 7978

Work Experience

Manager, Medical Office
05/2017 - PRESENT
New York, NY
  • Actively demonstrates the organization’s mission and core values, and conducts oneself at all times in a manner consistent with these values
  • Knows and adheres to all laws, accreditation standards and regulations pertaining to patient health, safety and medical information
  • Validates test results are received and reviewed during patient visit as directed by medical provider
  • Directs, supervises, coordinates specific functions and activities of the clinic as requested including systems, accounting, materials management, human resources, data processing, maintenance, support services, etc
  • Assists in the selection, employment, development, and management of employees
  • Promotes the provision of cost effective, high quality health care services and patient satisfaction
  • Assist in maintaining a clean and safe environment in the facilities and reporting malfunctioning equipment and safety hazards
Medical Office Clerk
09/2013 - 03/2017
San Francisco, CA
  • Formulates procedures for the most efficient systematic retention, protection, retrieval, transfer, and disposal of medical records
  • Plans office layout to maximize space and resources available
  • Coordinates activities of various workers within department
  • Responsible for oversight of all Front Office employees and assigned clinical staff
  • Experience in customer service environment
  • Certified/registered MA within 6 months if hired after 11/28/2011; or pending CMA/RMA certification/registration to be obtained within 6 months of hire; or credentialed through formal training program that includes testing of knowledge (i.e. Great Bay Community College)
  • CPR with AED within 6 months of hire
Medical Office Asst
02/2010 - 04/2013
Chicago, IL
  • Reviews operational problems/policies and recommends solutions and changes to clinic management
  • Interprets clinic and department policies, objectives, and operational procedures to clinic staff
  • Ensures proper staff scheduling and monitoring overtime
  • Coordinates, as requested, medical staff meetings and staff meetings
  • Reviews and provides financial and statistical data including month end reports and daily administrative reports
  • Supervises and coordinates a complete billing cycle which includes payment entry, procedure entry, daily claim submissions, patient statements, requests for review and collection efforts
  • Works collaboratively with the Medical Office Manager/Administrator and Chief of Staff to ensure appropriate delivery of care within the Medical Office. Oversees appropriate staffing levels based on volume to ensure adequate office coverage including appropriate use of staff overtime and registry
  • Oversees implementation and adherence of policies/procedures and provides training as necessary to ensure appropriate understanding and usage


University of Phoenix - Milwaukee Campus
2005 - 2009
School's Degree in Business

Professional Skills

  • Strong leadership skills in facilitating constructive change
  • Effective employee management skills with the ability to lead and direct staff through a changing and fast paced work environment
  • Bilingual English/Spanish communication skills
  • Navigating basic office equipment and protocols experience desired
  • Experience working as a Medical Scribe
  • Experience working as a Medical Scribe or advanced medical terminology
  • Experience in Insurance Collections, Surgery center billing and Insurance Pre-verification also involved

How to write Medical Office Resume

Medical Office role is responsible for software, database, training, basic, payroll, finance, purchasing, oncology, reporting, research.
To write great resume for medical office job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Medical Office Resume

The section contact information is important in your medical office resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Medical Office Resume

The section work experience is an essential part of your medical office resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous medical office responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular medical office position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Medical Office resume experience can include:

  • Maintains an open and compassionate line of communication ensuring a sacred encounter with all Heritage patients. Responsible for, investigates and responds to patient inquires and concerns as well as ensures all patient correspondence and outstanding issues have been responded to within 48 business hours
  • Demonstrates competency and ability to assume job description of both clinical and front office positions when necessary
  • Word and Excel experience is desired
  • IDX and EMR experience highly desirable
  • Experience in a medical office required
  • Demonstrated ability to provide a high level of customer service to client, fellow employees and referral sources

Education on a Medical Office Resume

Make sure to make education a priority on your medical office resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your medical office experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Medical Office Resume

When listing skills on your medical office resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical medical office skills:

  • Solid medical terminology experience
  • Basic administrative skills
  • Demonstrates understanding of patient accounting principles in managing large volume. accounts receivable and accounts payable in a health care related field
  • Experience working in a fast paced medical practice
  • Experience handling office equipment
  • Some medical office or receptionist experience

List of Typical Experience For a Medical Office Resume


Experience For Medical Office Clerk Resume

  • Responsible for making all changes to physician and providers Master and Daily templates
  • Manage all aspects of the clinic administrative operations from scheduling appointments,
  • Insurance billing collections
  • Functions with limited supervision in compliance with policies, practices and procedures prescribed by the Administrator
  • Responsible for disbursement of cash to appropriate staff on a daily basis and maintain signature log sheets
  • Prepares monthly, weekly and daily reports as required for the site
  • Responsible for recruitment, selection and scheduling of new staff, including training, mentoring, staff competencies, performance reviews, discipline and discharge

Experience For Coord Medical Office Resume

  • Administrative support to COO
  • Works with Practice Manager to develop and implement goals and objectives. Oversees office operations and ensures functions are being completed accurately and timely. Acts as a resource in all areas of office operations
  • Assists with the evaluation of team members, gives guidance, and participates in disciplinary actions. Elicits feedback from team members to promote team building
  • Assists Practice Manager with addressing facility issues through coordination of property work orders and repairs as needed. Follows appropriate protocol for engaging vendor’s services, seeks required approvals prior to engaging services, and provides timely follow up of invoice processing
  • Typing skills and working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software Familiarity with medical terminology

Experience For Manager, Medical Office Resume

  • Manage invoices and bills
  • Assist with inventory as directed by Management and/or Inventory Coordinator as detailed below
  • Patient Account Representatives
  • Medical Documentation Clerks
  • Patient Customer Service
  • Patient Check In's/Out

Experience For Medical Office Controller Resume

  • Interviews applicants for assigned area(s) of responsibility in consultation with Medical Practice Manager, and recommends associate hiring, corrective action, termination and ongoing associate performance evaluations. Assures the completion of all required human resource activities related to hiring, promotion/transfer, corrective action, payroll, associate separation processes and procedures
  • Ensures that current policy and procedure documents and safety materials are maintained and available to associates within assigned area(s) of responsibility or location(s). Provides direct training and coaching of staff in assigned area(s) of responsibility or location(s) assuring staff of knowledge and competency of all policies, procedures and standards of service
  • Directs and controls scheduling of associates and assigns work activities utilizing variable staffing techniques, cross-training methodologies and cost benefit analysis processes for assigned area(s) of responsibility or location(s). Ensures that work systems, workflow and staffing systems promote timely, efficient and cost effective service delivery and customer satisfaction

List of Typical Skills For a Medical Office Resume


Skills For Medical Office Clerk Resume

  • Medical Front Office Work Experience
  • Two (2) years’ experience in a leadership and/or supervisory capacity
  • Working knowledge of HIPAA and other medical insurance regulations and terminology
  • Delivering customer service quickly and accurately
  • Filing patient paperwork
  • Inputting customer data
  • Exercise proper data entry, word processing, filing, scanning, copying, and faxing

Skills For Coord Medical Office Resume

  • Manage telephone calls, including receiving and placing
  • Provides problem-solving techniques with respect to other departments, including Nursing, Research, Lab, etc
  • Verifies invoices and contract pricing. Ensures PO, invoice and receiving documents are reconciled
  • Resolves personnel problems for the Front Office and assigned clinical staff and provides ongoing staff counseling and feedback, as necessary
  • Conduct billing research and responding to telephone inquiries
  • Prepare various reports including, end of month accrual log
  • Make outgoing calls to confirm appointments
  • Carry out correspondence according to prescribed style and format

Skills For Manager, Medical Office Resume

  • Medical Billing/Collections Specialist
  • Offer a smile to incoming customers
  • Be able to adapt and thrive in constantly changing environments
  • Responsible for integrity of information sent to Billing Department
  • Identifies cost saving methods to best utilize staff and available resources
  • Flexibility to perform a variety of tasks
  • Flexible Schedules (select positions)

Skills For Medical Office Controller Resume

  • All Randstad employees are eligible for full benefits after a 90-day probationary period (medical, dental, vision, 401K, etc.)
  • Maintains record of requisitions, purchase orders, invoices and reconciles any discrepancies
  • Code and pay all invoices in a timely manner
  • Reconcile vendor issues related to credits and payments. Handle all vendor calls
  • Work with Materials Management department to resolve invoice problems and credits

Skills For Medical Office Supervisor Resume

  • Review and follow-up on vendor statements
  • Prepare patient refund checks
  • Process accurate data in Oracle with minimal errors
  • Perform quarterly 1099 audits and yearly 1099 activity
  • Team oriented and customer service focused

Skills For Medical Office Asst Resume

  • Ability maintain confidentiality of patient and employee information
  • Act 34 Criminal Clearance or Act 34 Criminal Clearance with Renewa
  • RN or LPN licensure, or CMA certification helpful
  • Previous experience with EPIC and/or EpiCare Proficiency in Microsoft suite products such as Word, Outlook and Excel General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems
  • Completion of a program in Medical Office Assistant with Certification AND equivalent of six (6) months of experience OR twelve (12) months of equivalent experience in lieu of certification required
  • Some office experience in required

Skills For Supervisor, Medical Office Resume

  • Group-rate insurance options available immediately upon hire
  • BLS HealthCare Provider through American Heart Association
  • Current LVN license in the State of California
  • Collect co-pays and have new patients complete paperwork
  • Conducts EKGS, medical chart review and preparation, Vital Signs preparation of exam rooms
  • Provide front desk and receptionist support
  • As required, offer support on diverse employee projects

Skills For Medical Office Pro-temporary Resume

  • Actively supports the implementation of annual operational goals and objectives for assigned medical practice location(s). Ensures the provision and delivery of cost-effective, high quality, accessible and efficient customer oriented service delivery by physicians and associates of assigned practice location(s)
  • Actively ensures patient, customer, physician and associate satisfaction with service delivery or site and organizational work environment. Promotes and fosters a positive organization culture within medical practice locations and network. Demonstrates desirable behaviors, values and culture by personal example
  • Monitors, evaluates and audits daily operational and financial activities of assigned area(s) of responsibility and assures the integrity of work performed by associates. Assures the maintenance of mechanical equipment, availability and adequacy of supplies and the safety of the work environment in the assigned area(s) of responsibility
  • Maintains compliance by physicians and associates with network work standards, policies and procedures and quality and service standards required by external agencies or accreditation bodies
  • Sets up all Front Office staff schedules as well as approval of time off, overtime and any other schedule changes
  • Formulates solutions and implements plan to prevent breakdown in communication between patient and staff
  • Maintains physician schedules that include patient visits, committee meetings, vacations, conferences, and float days

Skills For Medical Office Scribe Resume

  • Supervises preparation of daily payment log for all monies collected from previous day
  • Monitors staff performance and performs introductory and annual performance reviews with administration
  • Maintains accountability for use of time and materials provided by practice/corporation
  • Reviews daily schedules to ensure efficient "patient flow"
  • Handles complex patient interactions in a professional, calm manner that is least intrusive to the practice. Mentors other staff in the area of customer service techniques
  • Responsible for communicating quality service issues and implementing system improvements with the Medical Office Administrator
  • In coordination with the Medical Office Administrator operationalizes strategic goals and monitors progress towards meeting those goals

Skills For Eh-patient Service Rep-medical Office Resume

  • Responsible for the maintenance of all policy and procedure/safety logs/regulatory logs
  • Accountable of all back office lead and front office combination responsibilities
  • Consistently demonstrates technical ability to train, troubleshoot and access Advanced Web scheduling program to meet scheduling needs. Utilizes scheduling resources effectively
  • Oversees the physician staffing schedules to ensure continuity of care to our patients
  • Assists in the orientation and training of employees

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