Medical Office Specialist Resume Sample
Odie Torp
814 Okey Cove,
Philadelphia,
PA
+1 (555) 991 5301
Work Experience
Medical Office Specialist
01/2016
-
PRESENT
Boston, MA
- Perform all functions of patient admissions, including reviewing all information with patient, completing appropriate forms, and copying appropriate insurance cards and photo identification
- Perform insurance pre-certification, verification and interviews patients prior to surgery and documents information accordingly
- Verify and obtains all patient eligibility, authorizations, benefits, and claim information with insurance companies, 3rd party payer at least within 3 business days prior to surgery
- Work all identified insurance requirement edits through AdvantX
- Generate and processes all insurance claims
- Perform follow up activities timely on all accounts to ensure prompt payment
- Prepare accounts for rebilling and for filing secondary insurance; sends to carrier with necessary documents, as needed
- Completes filing and follow-up on insurance denials with coder and physicians to obtain reimbursement
Medical Office Specialist PRN
02/2010
-
07/2015
New York, NY
- Schedule patient surgical procedures and maintaining the surgery schedule
- Surgical scheduling, canceling, and rescheduling patient appointments
- Medical front office experience required
- Heavy phone and patient scheduling experience required
- Demonstrates knowledge of the principles of human growth and development over the life span, ability to recognize data reflective of the patient’s status and inform the RN/LPN of observations
- Experience in Medical Office setting
- Performs scanning of the paper health information record into the electronic health record following established guidelines
- Performs qualitative and quantitative analysis of scanned document images to assure accuracy and legibility maintained
- Assists with managing patient administrative functions including handling patient relations, check-in/check-out, scheduling, insurance verification, collection of copays, and answering phones
Education
University of California, San Francisco - Fresno
2005 - 2010
Science's Degree in Surgery
Professional Skills
- Demonstrates excellent reading, writing and communication skills
- Computer skills and organizational skills required
- Strong preference for prior experience in a walk-in facility, Urgent Care, or a similar setting
- Strong preference for prior experience in a surgery practice or setting
- Strong preference for prior experience in a Cardiology practice or setting
- Strong preference for prior experience in a Cardiology and/or Surgical practice or setting
- Strong preference for prior experience in a Surgical practice or setting
How to write Medical Office Specialist Resume
Medical Office Specialist role is responsible for communications, software, travel, insurance, oncology, database, training, credit, refrigeration, computer.
To write great resume for medical office specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Medical Office Specialist Resume
The section contact information is important in your medical office specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Medical Office Specialist Resume
The section work experience is an essential part of your medical office specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous medical office specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular medical office specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Medical Office Specialist resume experience can include:
- Strong preference for prior experience in a Cardiology and/or Vascular practice or setting
- Strong preference for prior experience in a Respiratory, Cardiology, and/or Surgical practice or setting
- Strong preference for prior experience in a General Surgery practice or setting
- Strong preference for prior experience in a Primary Care, Internal Medicine, and/or Family practice or setting
- Strong preference for prior experience in a Neurology or Surgical practice or setting
- Strong preference for prior experience in a Family Care or multi-specialty practice or setting
Education on a Medical Office Specialist Resume
Make sure to make education a priority on your medical office specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your medical office specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Medical Office Specialist Resume
When listing skills on your medical office specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical medical office specialist skills:
- Strong preference for prior experience in a multi-practice setting or Family Care
- Strong preference for prior experience in a OBGYN practice or setting
- Strong preference for prior experience in a Cardiology or Surgical practice or setting
- Strong preference for prior experience in an OBGYN or a similar setting
- Strong preference for prior experience in a practice or setting
- Strong preference for prior experience in a family practice or setting
List of Typical Experience For a Medical Office Specialist Resume
1
Experience For Medical Office Specialist PRN Resume
- Excellent interpersonal and computer skills required
- Strong preference for prior experience in a women's health practice or setting
- Strong preference for prior experience in a practice or clinic setting
- Strong preference for prior experience in a medical clinic or setting
- Strong preference for prior experience in a family medicine practice or setting
- Strong preference for prior experience in an orthopedics practice or setting
- Strong preference for prior experience in a Gynecologic Oncology practice or setting
2
Experience For Steps Medical Office Specialist Resume
- Strong preference for prior experience in a OB/GYN practice or setting
- Strong preference for prior experience in a Diagnostic Center or setting
- Strong preference for prior experience in a neuroscience practice or setting
- Strong preference for prior experience in a Women's and Children's practice or setting
- Strong preference for prior experience in Family Care
3
Experience For Medical Office Specialist Resume
- Strong preference for prior experience in a practice
- Communicate effectively with patients and families of various cultural and social backgrounds
- Strong preference for candidates with surgical scheduling experience
- Strong preference for surgical scheduling experience
- Prior experience with automated health records and competency in using computers required
4
Experience For Medical Office Specialist PRN Resume
- Experience with MacPractice or other electronic medical record systems (EMR’s)
- Handle multiple priorities and to deal calmly with individuals under stress
- Experience required
- Healthcare experience required
- Bilingual (SPANISH speaking) is MAJOR skill in this role
- Skill in dealing with interpersonal issues and customer relations.
- Organization is MAJOR skill in this role
5
Experience For Steps Medical Office Specialist Resume
- At least one (1) year of Medical Office Front Desk experience is required
- Reminding patients of upcoming appointments and tracking missed appointments
- Answering high volume of incoming calls in a private office settings
- Communicating with patients and providers
- Filing patient and administrative files
- Verifying patient insurance
- Filing medical records
- Checking out patients
- Proficiency using scheduling software as well as a patient records database is required
6
Experience For Medical Office Specialist Resume
- Accurate typing of 40 wpm. Typing test at a MS WIN Job Center required
- Primary function is call center, phone screening, scheduling
- Delivers superior customer service, representing UT Southwestern in a positive and professional manner to patients, colleagues and the community
- Every other weekend 9:00a-5:00p
- Proficient in medical terminology and HIPAA guidelines
- Organize the activities of multiple patients
- This is a PRN, as needed position
7
Experience For Medical Office Specialist PRN Resume
- Learns and maintains up-to-date knowledge of the EPIC electronic medical record (EMR) system, front office clinical workflows and policies and procedures
- Builds rapport and communication with internal and external team members to ensure best outcomes for the patient in a comprehensive clinical care model
- Maintains patient confidentiality in accordance with HIPAA and UT Southwestern policy
- Ensures adequate inventory of items necessary for day-to-day functions of clinic, such as office supplies and patient forms
- Patient Access Call Center nc) Patient Arrival & Admittingnd) Patient
- Financial Services/Collectionsne) Patient After Visit Schedulingnf)
8
Experience For Steps Medical Office Specialist Resume
- Medical Insurance Verificationng) Internal & External Referrals
- Managementnh) Procedure Precertification & Authorization
- Work at reception desk: answer phones, greet and communicate with patients and providers
- Demonstrates knowledge of the principles of human growth and development over the life span, ability to recognize data reflective of the patient's status and inform the RN/LPN of observations
- Provides set-up of examination room and instruments in accordance with proper techniques established by hospital and infection control policies
- Performs phlebotomy, point of care testing, and other procedures as indicated by physician order, including but not limited to electrocardiogram and phototherapy
- Assists with procedures as necessary including but not limited to echocardiogram, sigmoidoscopy, proctoscopy, nasal scope, colposcopy, biopsy, LEEP, laser and cystoscopy
- Working with physicians and their offices
- Working with patients and their families
9
Experience For Medical Office Specialist Resume
- Scheduling follow-up appointments
- Collecting patient co-payments
- Working at the reception desk
- Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, or others as needed
- Screens incoming calls, takes and responds to messages, as well as responds to inquiries regarding department procedures, services and programs
10
Experience For Medical Office Specialist PRN Resume
- Participates and supports the health team in the direct patient care under the supervision of an RN/LPN or MD
- Schedules appointments and completes pre-registration via telephone including insurance verification and full patient demographics collection over the telephone or in person using computerized system(s) with accountability for the integrity of the data, including all patient demographics and insurance information
- Fulfills clerical responsibilities as assigned using the electronic medical record (EMR) system or manually as necessary, to include: sending and receiving patient medical records; obtaining lab/x-ray reports, discharge summaries, referral information, etc
- Completes forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. Assists in the creation and maintenance of medical charts
- Canceling and rescheduling as necessary to address patient and practice needs
- Able to provide backup for other positions and functions in the medical office including medical records, scheduling, patient referrals, etc
List of Typical Skills For a Medical Office Specialist Resume
1
Skills For Medical Office Specialist PRN Resume
- Strong preference for prior experience in a cardiac practice or setting
- Strong preference for prior experience in an urgent care setting
- Strong preference for prior experience in a Family Care, Primary Care, and/or Cadiology practice or setting
- Strong preference for prior experience in a Primary Care, Family Care, and/or Cardiology practice or setting
- Strong preference for prior experience in an Internal Medicine practice or setting
- Strong preference for prior experience in a physician practice or setting
2
Skills For Steps Medical Office Specialist Resume
- Strong preference for prior experience in a Trauma practice or setting
- Strong preference for prior experience in an Orthopedic practice or setting
- Strong preference for prior experience in a neuro practice or setting
- Strong preference for prior experience in a Family Care, Primary Care, and/or Cardiology practice or setting
- Strong preference for prior experience in an urgent care practice or setting
- Strong preference for prior experience in a Family Practice practice or setting
- Strong preference for prior experience in a Family Care practice or setting
- Strong preference for prior experience in a Neurological or Surgical practice or setting
3
Skills For Medical Office Specialist Resume
- Strong preference for prior experience in a multi-specialty or family care practice or setting
- Strong preference for prior experience in an Urgent Care or Walk-in practice or setting
- Strong preference for prior experience in an OB/GYN practice or setting
- Strong preference for prior experience in a Primary Care or Internal Medicine practice or setting
- Strong preference for prior experience in a primary care practice or setting
- Strong preference for prior experience in a Hematology and/or Oncology practice or setting
- Strong preference for prior experience in a Ortho practice or setting
- Strong preference for prior experience in a Primary Care, Internal Medicine, or Family practice or setting
- Strong preference for prior experience in a Primary and/or Family Care practice or setting
4
Skills For Medical Office Specialist PRN Resume
- Strong preference for prior experience in a Neurology and/or Surgical practice or setting
- Strong preference for prior experience in a Heart and Family Health practice or setting
- Strong preference for prior experience in a Primary Care, Internal Medicine and/or Family practice or setting
- Strong preference for prior experience in a GI practice or setting
- Strong preference for prior experience in a Medical Group practice or setting
5
Skills For Steps Medical Office Specialist Resume
- Strong preference for prior experience in a Medical practice or setting
- Strong preference for prior experience in a Neuroscience, Surgical, and/or Spinal Specialty practice or setting
- Strong preference for prior experience in a practice setting
- Strong preference for prior experience in a medical practice setting
- Strong preference for prior experience in a Pediatric, OBGYN, and/or Family practice or setting
- Strong preference for prior experience in an Internal Medicine, Primary Care, and/or Family practice or setting
- Strong preference for prior experience in a Internal Medicine practice or high-volume laboratory setting
- Strong preference for prior experience in a Cardiology or Vascular practice or setting
6
Skills For Medical Office Specialist Resume
- Strong preference for prior experience in a Neurology practice or setting
- Strong preference for prior experience in a Neurology (or similar) practice or setting
- Strong preference for prior experience in a Multi-Practice, Family, or a GME practice or setting
- Strong preference for prior experience in a Multi-Specialty and/or Family practice or setting
- Strong preference for prior experience in a family practice setting
7
Skills For Medical Office Specialist PRN Resume
- Strong preference for prior experience in a Multi Specialty practice or setting
- Strong preference for prior experience in a general practice or setting
- Strong preference for prior experience in a Women's Specialists practice or setting
- Strong preference for prior experience in a Multi-Specialty practice or setting
- Strong preference for prior experience in a Women's Specialist practice or setting
- Strong preference for prior experience in a healthcare practice or setting
8
Skills For Steps Medical Office Specialist Resume
- Strong preference for prior experience in an OBGYN practice or setting
- Strong preference for prior experience in a Cardiology practice or Electrophysiology setting
- Strong preference for prior experience in a cardiovascular surgery practice or setting
- Strong preference for prior experience in a Women's Care practice or setting
- Strong preference for prior experience in a Rheumatology or Oncology practice or setting
- Strong preference for prior experience in a private practice or setting
- Strong preference for prior experience in a specialty and/or Surgical practice or setting
- Strong preference for prior experience in a Womens Specialist Practice or setting
- Strong preference for prior experience in a Urology practice or setting
9
Skills For Medical Office Specialist Resume
- Strong preference for prior experience in a Rheumatology/Oncology practice or setting
- Strong preference for prior experience in a Women's Specialty practice or setting
- Strong preference for prior experience in an Ortho practice or setting
- Strong preference for prior experience in a Internal Medicine practice or setting
- Strong preference for prior experience in a Neurological practice or setting
- Strong preference for prior experience in a Women's practice or setting
- Strong preference for prior experience in a Gynecology or Obstetric practice or setting
- Strong preference for prior experience in a Family or multi-specialty practice or setting
10
Skills For Medical Office Specialist PRN Resume
- Strong preference for prior experience in a Gastroenterology practice or setting
- Strong preference for prior experience in a Orthopedic practice or setting
- Strong preference for prior experience in a Primary Care, Internal Medicine, and/or Familiy practice or setting
- Strong preference for prior experience in a multi-practice setting
- Strong preference for prior experience in a vascular surgery practice or setting
- Strong preference for prior experience in a hematology/oncology practice or setting
- Strong preference for prior experience in a gynecologic or oncology practice or setting
- Strong preference for prior experience in a primary health practice or setting
List of Typical Responsibilities For a Medical Office Specialist Resume
1
Responsibilities For Medical Office Specialist PRN Resume
- Retrieves lab, pathology and diagnostic testing, and operative reports and data from computer systems
- Checks, verifies and updates insurance information utilizing internal or electronic sources
- Supports surgical or procedure scheduling in conjunction with Surgical Coordinator or other similar role(s) verifying times with patients; preparing charts, pre-admissions and consent forms
- Maintains a working knowledge of New York State third party payer eligibility requirements for private and hospital billing
- Expert level Medical Terminology understanding required
2
Responsibilities For Steps Medical Office Specialist Resume
- Balances Charge Summary to tickets keyed before updating charges
- Keeps supervisor apprised of matters regarding charge entry
- Bills and enters charges in a timely manner in a high volume setting
- This is a Spanish-speaking role
- Performs vision screening
- A. Clinical / Technical / Service
- Age Specific Competencies (Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric) as appropriate to the area of practice
- Actively participates in unit staff meetings when on duty
3
Responsibilities For Medical Office Specialist Resume
- Participates in CQI projects as directed by the manager
- Meets regulatory, licenser and annual health assessment requirements
- Notifies appropriate staff of patient’s status
- Helps to maintain a quiet, therapeutic and clean environment Adheres to legal and ethical standards
- Position is heavy customer service (phone)
- Position rarely includes patient interaction
4
Responsibilities For Medical Office Specialist PRN Resume
- Multi-task in a fast paced, 5 provider clinic
- One year of clinical medical assisting work experience OR possession of an active and unrevoked RMA, CCMA, CMA, NCMA, or NCRMA certification/ABR-OE credentials is required
- EClinical works EMR system is nice to have
- Receives and reviews charge documents from the clinic
- Ensures charge information provided is correct and accurate
- Perform guest/customer service in a comfortable environment for families and visitors of long-term patients
5
Responsibilities For Steps Medical Office Specialist Resume
- BLS Certification (within 30 days of start) is required
- C. Educational/Professional Development
- A.Clinical / Technical / Service
- Travel to satellite clinic is required
- Schedule is Tue, Wed and Thurs (8a-5p), Fri (11a-8p) and Sat (9a-5p)
- 5720 - URGENT CARE CENTERVARIED SHIFTSRegular
- Our main office is in South Austin; however there is travel to outreach clinics in the following areas: Southwest (8mi), Dripping Springs (35mi) Bastrop (40mi), Marble Falls (60mi), and LaGrange (75mi).
6
Responsibilities For Medical Office Specialist Resume
- Insurance verifications and verification of patient demographics
- Work Location is in Medical Center Downtown location
- Schedules emergent-need appointments
- Knowledge of Medic and CORE systems
- Appointment reminder calls
- Position is PRN
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