Lead Coordinator Resume Sample

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Isac Dickens
590 Janiya Crossing,  Dallas, TX
+1 (555) 268 7484

Work Experience

Lead Coordinator
11/2017 - PRESENT
Phoenix, AZ
  • Financial Operations:Ability to research and correct all revenue related totals by contract. Review of payables, and line items expenses in conjunction with accounting and provide information for accruals and prepaids as needed. Weekly payment of payables and other agreements including ability to produce supporting documentation as applicable
  • Business Rule Management: In general understand all sales and marketing processes and systems so as to ensure accurate data integrity/entry into sub-systems, and adherence to policies and procedure for all sales and marketing functions. Assistant Supervisor and Manager roles as needed
  • Assists management in refining the department’s delivery of customer service to members and guests
  • Assist and monitor outside counsel performance and cost on litigation matters
  • Assist with compiling reserve information and prepare status updates to all current litigation matters and pending disputes
  • Manage legal matter management system including updating litigation/disputes and transactional matters, tracking cost and budget information, and entering new matters
  • Acknowledge and track service of process for all entities and ensure proper assignment internally and to outside law firms
  • Prepare responses and objections to subpoenas and collect, review, potentially redact, and produce documents
  • Liaise with IT regarding the preservation and collection of information to be held for anticipated litigation
Marketing Lead Coordinator
08/2013 - 10/2017
Houston, TX
  • Manage custodian interviews for the collection of electronic and hard copy documents for responses to subpoenas
  • Manage discovery/document requests by outside counsel and collect and provide documents
  • Review internal documents before sending to outside counsel
  • Manage with IT eDiscovery software/program for the collection, culling, and production of documents
  • Manage hold process for litigation including the initiating and releasing holds after conclusion of matters
  • Proof read and edit documents
  • Assist attorneys in legal department with special litigation and transactional projects
  • Manage document vendor selection, performance, and cost on legal matters
  • Manage document review for smaller teams of document reviewers
Lead Coordinator OF Degree Programs Stu Serv Professional
07/2006 - 02/2013
Boston, MA
  • Manage and prepare litigation report to auditors
  • Paralegal experience in litigation section at a leading law firm or a publicly traded company
  • Proficiency in Microsoft Office Products including Word, Excel, PowerPoint, Access, Outlook, Adobe Acrobat, , and with various legal related sites
  • Compose presentation materials, complete analysis and prepare documents for executive, board, department, etc
  • Answers incoming calls, listens to our guests’ needs to schedule appointments or give service recommendations, and collects payment for services
  • Partners with the technicians to increase their guest retention and retail sales by scheduling the guest’s next appointment during checkout and promotes the recommended products for their homecare
  • Assist in follow-up and resolution of vendor issues in the A/P mailbox and personal email. Coordinates invoice review. Interfaces with in-house personnel regarding accounts payable issues. Provides support and leadership to the AP Staff. Collaborate with other Lead AP staff on projects
  • Willingness to take responsibility and work on own initiative or as part of a small team covering multiple feeds


American Sentinel University
2000 - 2005
Bachelor's Degree in Business

Professional Skills

  • Fluent in English and strong writing and verbal communication skills (including in person, telephone & email)
  • Excellent computer skills, including Microsoft Office applications
  • Excellent interpersonal, communication, writing skills and the ability to multi-task are paramount
  • Excellent written and oral communication skills and ability to critically review government regulations and policies and procedures
  • Possess a positive attitude, sensitivity to customers’ needs, enthusiasm and exceptional telephone and listening skills
  • Strong experience working in a corporate environment
  • Prior experience working in the department as an operator

How to write Lead Coordinator Resume

Lead Coordinator role is responsible for government, training, automation, retail, finance, credit, database, mac, litigation, security.
To write great resume for lead coordinator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Lead Coordinator Resume

The section contact information is important in your lead coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Lead Coordinator Resume

The section work experience is an essential part of your lead coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lead coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lead coordinator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Lead Coordinator resume experience can include:

  • Solve problems, plan and coordinate projects and demonstrate excellent customer service skills
  • Analytical skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions from it
  • Organizational skills and self-starter with attention to detail
  • Tracking all MAC appeals received and assign to appropriate Coordinators for priority review to ensure 100% compliance with MAC legislation
  • Experience in tracking, analyzing, trending, and reporting data
  • Experience with complete SPF schema and advanced techniques for extending the schema in a controlled way and leveraging OOTB classes, methods, defs, etc

Education on a Lead Coordinator Resume

Make sure to make education a priority on your lead coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lead coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Lead Coordinator Resume

When listing skills on your lead coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical lead coordinator skills:

  • Develop in strategic thinking and leadership skills with strong abilities in relationship management
  • Excellent verbal and written communication skills necessary to persuade and influence decision making of individuals, groups, and to explain difficult issues
  • Demonstrated ability to develop good working relationships with others both locally and regionally
  • Experience with Microsoft Office suite, with 2+ years experience with MS Excel and other data related tools
  • Superb customer service skills, self-motivated, and self-disciplined
  • ​​​Mishap investigation experience Airline operational experience

List of Typical Experience For a Lead Coordinator Resume


Experience For Marketing Lead Coordinator Resume

  • Experience with researching and analyzing legislation and federal regulations, including Chapter 16, Title 10, U.S. Code
  • Additional consideration given to candidates with experience in Delphi and Meeting Broker
  • Assisting with peer to peer quality coaching and mentoring
  • Developing and maintaining clear lines of communications between the business units and technology services
  • Assisting with work allocation and assuring process turnaround timeliness
  • Assisting with answering peer questions on the production floor
  • Working with direct reports to implement process improvements to achieve operational excellence

Experience For Test Team Lead & Coordinator Resume

  • Prospecting various targeted markets segments as assigned by DOSM and ADOS
  • Training with Associate Manager and SMEs on the team to specialize in primary area
  • Driving ResultsProduces high quality work products/services as measured by the customer
  • Establish a thorough working knowledge of the policies and procedures and assist in developing and modifying same
  • Awareness of financial modeling as it pertains to technology investment using return on investment and value analysis
  • Drive mobile operations process by providing support such as room configuration/setup, supplies, catering, at our local client sites
  • Collaborate with Student financials regarding payments and refunding processes for off-site students

Experience For Lead Coordinator OF Degree Programs Stu Serv Professional Resume

  • Constantly be looking to raise the bar of Coordination
  • Develop training programs and/or improvement initiatives for Policies and Procedures, group and individual trainings
  • Maintain all policies and procedures in an organized and thoughtful manner including the preservation of former versions of such policies and procedures
  • Ensure manual and automated loading of all applicable leads and new contacts from various events and from web inquiries
  • Participate in cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions
  • Act as lead catcher for all online lead sources including Cvent, Starcite, MeetingBroker, iLead, HotelPlanner, etc

Experience For Lead / Coordinator Resume

  • Assist DOSM, ADOS, Sales Managers and GM with revenue generating special projects
  • Continue to build partnerships with our accounts and develop new ones through grassroots marketing campaigns
  • Collaborate with Enrollment Management regarding evaluations and financial aid for off-site students
  • Work as part of wider team and to interpret instructions appropriately
  • A broad knowledge of Ofcom rules
  • Motivate, organise and support a team effort
  • Coordination of any escalated requests and large scale events

Experience For Smartplant Foundation Lead Coordinator Resume

  • Prompt, thorough, professional communication with customer, team members and business partners
  • Any additional responsibilities assigned by management
  • Be directly responsible for administering UPMC Health Plan's policy and procedure process, and overall policy communication to the Senior Manager of Compliance Operations for the below responsibilities
  • Oversee the quality review of SharePoint websites for accuracy and validity of Compliance related information and access permissions
  • Conduct the Quarterly Internal Compliance Department reports for reporting to the UPMC Insurance Services Division Corporate Compliance Committee
  • Compliance Department Kronos Timekeeper
  • Facilitate all meetings of the Policy and Procedure Subcommittee and Committee
  • Oversee the internal quality verifications to ensure compliance with the established corporate Policy and Procedure on policy management

Experience For Group Lead Coordinator Resume

  • Provide assistance to the Senior Manager of Compliance Operations on other training initiatives, including but not limited to training resources, New Hire Orientation, and Code of Conduct
  • Work closely with the Senior Manager of Compliance Operations, and in some instances, the Administrator of Regulatory Compliance and the Policy and Procedure Committees of the Compliance Department
  • Work on other compliance related projects as required by the Senior Manager of Compliance Operations
  • Work with all departmental liaisons to the Compliance Department to assist the Senior Manager of Compliance Operations in enforcing all deadlines and other requirements relative to the submission, review, access, and maintenance of policies and procedures
  • Three to five years of experience in the insurance industry and/or managed care programs is required
  • Proficiency in Microsoft Word and ability to learn new software as needed

Experience For Lead Coordinator, Document Control Resume

  • Work with Sales Operations Group and Web development teams to determine best practices and process improvements impacting lead generation and Marketing automation
  • Make critical determinations about validity and sales value of leads
  • Assist in ordering of equipment
  • Determine discharge status of referred patients by contacting discharge hospitals. Researches and determines location and status of referred patients
  • Leads the activities of operations personnel
  • Establish and maintain productive relationship with customer’s onsite representative
  • Communicate/coordinate all project information with project manager

Experience For Lead Coordinator, Workforce Management Resume

  • Establish and maintain a safe work environment in accordance with Occupational Health and Safety
  • Coordinate the performance of work in accordance with specifications and work plan
  • Maintain daily logs and documentation of all field activities
  • Overtime as required, weekend work and on-call emergency response
  • Initiates outbound calls to patients, hospitals, discharge planners, physicians and home health agencies providing education regarding the benefits of the HomeSTAR Program

Experience For Fulfillment Lead / Coordinator Resume

  • Contacts discharge planners, physicians and physician office personnel to obtain home health orders for home care services via phone
  • Works in partnership with the HomeSTAR team to facilitate member engagement in the HomeSTAR program
  • Performs customer relations activities throughout the process
  • Inputs information into application and communicates/coordinates information with HomeSTAR Nurse Coaches to assist patient engagement
  • Understands that timely and accurate documentation is critical to the success of CareCentrix
  • Identify areas for process improvement and clearly articulate these areas to management
  • Knowledge of health care and/or managed care industry required
  • Track record of successful sales to consumers via phone

Experience For Faculty Affairs Lead Coordinator Resume

  • Coordinate, manage, and review personalized acknowledgment letter process for the Vice President for University Relations. Serves as point of contact for the Office of the Vice President for University Relations to facilitate these letters
  • Coordinate, manage, and review University President’s correspondence to donors for personalized acknowledgment letters, monthly systematic acknowledgement letters, and President’s Circle and Cavanaugh Council letters. Serve as point of contact for the Office of the President to facilitate these letters
  • Support the principal stewardship program with production of picture books, special donor touches and tokens, personalized communications, and capital report timeline management
  • Lead the project management efforts for the Communication, Recognition and Stewardship pod, implementing timelines and ensuring deadlines are met. Streamline the process for all team members in an effective and efficient manner, managing pod calendar and processes
  • Reviewing and resolving MAC pricing inquiries from pharmacies and comply with MAC law requirements
  • Coordinates the special packaging such as Sam's and cartons off the schedule and controlling product flow to truck loaders
  • Conduct attendance driving calls to generate client or prospect event participation for Marketing campaigns (Work with prepared scripts)
  • Play a positive and flexible role in implementing new and improved working methods within the Department

List of Typical Skills For a Lead Coordinator Resume


Skills For Marketing Lead Coordinator Resume

  • Administrative experience in a business setting required
  • Experience managing numerous calendars
  • Experience working with data and in database systems
  • Experience in education, finance and/or consulting industries
  • Environmental and regulatory experience, including audits/inspections
  • Experience using Excel, Word, Power Point, and Adobe Acrobat, etc
  • Min. 2 years of warehouse, distribution, supply chain experience preferably with kitting or rework projects
  • All internal colleagues involved in the process to procure and pay for goods and services at Shire

Skills For Test Team Lead & Coordinator Resume

  • Good hand/eye coordination and ability sort items
  • Good commend of both oral and written Chinese and English
  • Ensure that our customers have a positive experience
  • Experience with Outlook, Excel and Sharepoint
  • Experience in Excellence thru Quality (ETQ)

Skills For Lead Coordinator OF Degree Programs Stu Serv Professional Resume

  • Demonstrated ability to handle multiple tasks and a high-volume workload
  • Preferably 4-7 years of finance executive administration experience
  • Experience in accounts payable
  • Performs effective and efficient planning and scheduling of personnel and equipment
  • Previous experience with a leadership role and ability to coach staff
  • Leadership Effectiveness Aligns to organizational/area directions. Works collaboratively with others
  • Business Acumen Articulates Wyndham Worldwide's or Business Unit's mission, vision, core values, business priorities and strategic goals

Skills For Lead / Coordinator Resume

  • Demonstrated persistence and friendly engagement in phone conversations
  • Prepublishing check on PDFs/Word documents
  • Driving Results Produces high quality work products/services as measured by the customer
  • Responsible for planning, scheduling, and executing the daily production requirements of various programs
  • 1+ using a Sales/Marketing CRM system (NetCRM, SalesForce, etc.)

Skills For Smartplant Foundation Lead Coordinator Resume

  • Extended time standing or walking throughout the day, some time at a computer work station
  • Client meeting logistics coordination (set up meeting times/conference room)
  • QC submission in Insight for Viewing for correct linking
  • Full Word processing or formatting of documents for CHRS style and client specific styles
  • Provide submission documents to Publishing following review

Skills For Group Lead Coordinator Resume

  • Assists in conducting inspections, hazardous waste management, and potable water sampling
  • Provide assistance to the Senior Manager of Compliance Operations with the training, orientation and ongoing guidance of the Compliance Coordinator
  • Others as arising from ad hoc tasks assigned
  • On-boarding new business to Cardinal Health through the customer set-up and completion process
  • Accountable for timely processing and transaction metrics
  • Reference article retrieval and archiving (EndNote)
  • Preparation of meeting minutes
  • Project documentation archiving(with MasterControl)

Skills For Lead Coordinator, Document Control Resume

  • Assist Project Lead/Business service in managing budget/work time
  • Print meeting packages/paper submissions
  • PDF compilation for paper submissions and linking if it is paper and electronic submission
  • Able to work in a fast paced, high stress, multi-tasking environment
  • Accountable for meeting production and quality targets and client satisfaction goals
  • Assists in conducting station audits and ensure compliance with local, state, and federal regulations
  • A passion for Television and a sound knowledge of Discovery Programming

Skills For Lead Coordinator, Workforce Management Resume

  • All of PA based GBS
  • Internal business users related to AP & Procure to Pay
  • The employee is occasionally required to stand, walk, and reach with hands and arms
  • Specific vision abilities required by this job include distance vision, and the ability to adjust focus
  • The employee is required to use hands to handle, feel, and grasp
  • There are frequent interruptions and repetitious motions
  • Specific vision abilities required by this job include close vision, color vision, depth perception and the

Skills For Fulfillment Lead / Coordinator Resume

  • The work is typically performed outdoors in all kinds of weather conditions
  • Interpret and support standards, policies and procedures established by Serta, or Federal/State/Local
  • Proficient in Office and Windows packages
  • Work at a fast pace and deliver under pressure
  • Interpret and process documentation from Medical Suppliers
  • Ensure business rules are followed for proper set up and completion of customer accounts
  • Work closely with submitters to troubleshoot issues

Skills For Faculty Affairs Lead Coordinator Resume

  • Noise level moderate to loud in production areas
  • Temperature variation between work areas
  • Able to work in a fast-paced, busy, and somewhat stressful environment
  • Incorporate changes from SR review and/or Client review
  • Electronic submission map preparation
  • Regulatory document preparation – source document data transposition; document QC
  • Create letter and form for submissions (CMC update, 15-day alerts, etc)
  • Create tables from study reports

List of Typical Responsibilities For a Lead Coordinator Resume


Responsibilities For Marketing Lead Coordinator Resume

  • Experience in customer and client business facing roles
  • Experience in working with DoD entities
  • Experience in working with DoD security cooperation or security assistance programs
  • Experience with Defense Institute for Security Cooperation Studies training
  • Experience with Operations and live event planning
  • Three (3) years of experience working in a service oriented organization
  • Five (5) years of experience in business administration/management or technology
  • Demonstrates creativity and self leadership
  • Excellent proficiency in Microsoft Word, Excel, Powerpoint and Outlook

Responsibilities For Test Team Lead & Coordinator Resume

  • Experience with security assistance policy or program management
  • Experience at the headquarters level of a military command
  • Assist in planning and execution of recognition events, such as the “Cumulative Stewardship Event,” as well as “Days of Stewardship.”
  • Coordinate and execute operational activities including front counter customer service operation, equipment maintenance, supply replenishment and vendor management and coordination
  • Set direction and support for MobileOps, Living Green and other office wide programs and initiatives
  • Coordinate with local Finance and Accounting for chargeback allocations, local pcard reconciliation and submission and payables
  • Review and send invoices for processing once coded
  • Proficiency with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook
  • Disburses load schedules for the truck loaders ensuring a smooth workflow. Provides

Responsibilities For Lead Coordinator OF Degree Programs Stu Serv Professional Resume

  • Trains new employees assigned to departments and current employees regarding new procedures
  • Regularly communicate with business owners regarding future receivables transactions; resolve items in team inboxes in a timely manner
  • Address receivables disputes, including customer outreach, to ensure timely resolution and collection
  • Maintain CRM database integrity by updating account, lead, and opportunity records on a regular basis
  • Interface directly with the sales teams regarding potential leads

Responsibilities For Lead / Coordinator Resume

  • Disburses load schedules for the truck loaders ensuring a smooth workflow. Provides
  • Trains new employees assigned to departments and current employees regarding new procedures
  • Actively participate in regular team meetings to discuss working methods and issues
  • Take active part in lapse prevention and recovery campaign and strategy to ensure net lapsing target
  • Collaborate with technology and business teams working at remote locations
  • Familiarity with project and program management planning
  • Knowledge of formal USAF and DoD staffing and coordination processes
  • Load trucks as needed
  • Provides assistance to other production functions as requested

Responsibilities For Smartplant Foundation Lead Coordinator Resume

  • Accurately update Pharmacy Inquiry Database with appropriate information and respond to pharmacies within
  • Compile and distribute monthly pharmacy complaints report, and also perform various MAC related analyse in a timely manner
  • Identify marketplace condition changes and quickly forward potential issues to pharmacists for review in order to minimize impact to pharmacies and plan members
  • Train new hires and maintain work instruction documents
  • Perform monthly reconciliations in accordance with receivables policies and take appropriate action
  • Support internal and external audit requests at all audit cycles
  • Ensure policies, procedures remain updated and current
  • Enter, distribute, and manage leads from all external sources and Sirius marketing campaigns, including entering new leads into Customer Relationship Management system (CRM)
  • Skillfully pre-assess membership application materials and provide timely feedback with constructive comments

Responsibilities For Group Lead Coordinator Resume

  • Proactively advance personal knowledge of Sirius products and services
  • Direction to loaders and material handlers in the assigned departments
  • Provides assistance to other production functions as requested
  • Ensure that applications and admin fees are applied correctly
  • Liaise with the global team to keep record and accelerate membership assessment
  • Use the database system which holds all records on its members
  • Handle a wide range of telephone, email, fax and other enquiries
  • Organise local member events with line manager and the operations team
  • Contribute to and make recommendations for improvements in member services

Responsibilities For Lead Coordinator, Document Control Resume

  • Perform any other task as required by the line manager
  • Under the direction of the director or a manager of business partner services
  • Be responsible for assigned relationships with specific business units
  • Maintaining an understanding of business needs, assist in converting these into business requirements and feeding these requirements into the proper channels to determine actions
  • Assist in the creation and distribution of high-level summary documents communicating to the business the achievements, goals, and direction of the technology services team
  • Act as an advocate to support or promote business peers' interests

Responsibilities For Lead Coordinator, Workforce Management Resume

  • Liaise with business peers and technology services and CORP-IT staff to assist in resolving problems with processes and the associated solutions surrounding software/hardware capabilities
  • Manage requests from business peers for enhancements and system changes while ensuring IT is providing consultation to their requirements and aligning priorities by educating business peers on the processes and procedures for submitting and prioritizing requests
  • Meet with decision-makers, system/infrastructure owners, and end users to define business, financial, and operation requirements and systems goals
  • Assist in the analysis of business or technology requirements and processes
  • Facilitate the translation of conceptual requirements into functional requirements
  • Review and analyze the effectiveness and efficiency of existing processes and systems to develop strategies for improving or further leveraging technology solutions to meet business goals
  • Build employee knowledge and skills in specific areas of expertise by providing instruction and training to users on processes and system tools to perform their jobs
  • Collaborate with project managers and project sponsors to continually align the project with business objectives

Responsibilities For Fulfillment Lead / Coordinator Resume

  • Provide tactical consultation to assigned business customers to define or design business processes
  • Awareness of new product development best practices
  • Connect the people, process, and technologies required to deliver business solutions
  • Maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing priorities
  • Think tactically and see how parts interact with the big picture

Responsibilities For Faculty Affairs Lead Coordinator Resume

  • Quickly qualify and respond to all electronic leads with creative proposals
  • Work closely with ADOS and Sales Managers to ensure rate competitiveness and integrity for all inquiries
  • Understand and use the Kimpton Sales Process
  • Assist with client inquiries and/or phone leads in Sales Managers' absence
  • Document pertinent detailed information in Delphi (sales system)
  • Support various backup office operations including facilities, hoteling, mailroom, conference and catering, office equipment, supplies, reception, records, and others

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