Improvement Coordinator Resume Sample

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Alycia Crona
608 McGlynn Loop,  Detroit, MI
+1 (555) 788 6334

Work Experience

Improvement Coordinator FES Specialist V.i.e
10/2016 - PRESENT
Philadelphia, PA
  • Facilitate large business improvement projects
  • Mentor/coach/develop others to lead less complicated business improvement projects
  • Analyze data while supporting the location and achieving efficiency metrics
  • Coordinates project improvement activities
  • Leads and facilitates training sessions, conducts training and business assessments, and provides coaching to location management team and employees
  • Drives Business and Customer initiatives with key stakeholders raising awareness of areas for improvement
  • Drives the beginning to end process of raising awareness of an issue, developing the process to improve the situation, and ensuring the process is implemented
PC&L Improvement Coordinator
08/2013 - 06/2016
New York, NY
  • Documents daily cost savings initiatives, with total monies saved, and reports potential barriers to implementation
  • Follows chain of command within hospital and STERIS IMS regarding identified problems or issues to ensure proper communication and resolution
  • Develops, implements, and supports daily operations of activities that relate to efforts to improve processes to minimize or reduce Device/Instrument repairs, reprocessing of reusable medical supplies and instrumentation
  • Monitors and tracks improvements to present to Customer’s leadership team
  • Collaborates with the System Executives, Director of Surgery, OR team, Perioperative team, leaders/coordinators, and SPD manager to plan and implement updates to count sheets, preference cards, tray reconfigurations, and inventory lists
  • Manages device, instrument, and product inventory
  • Manages Customer device. Instrument, and product inventory
  • Identifies reasons for missing equipment and implements process improvements to reduce missing item
  • Orders instruments and products as needed
Trauma Process Improvement & Outcomes Coordinator
01/2011 - 06/2013
Dallas, TX
  • Manages device and instrument repair and maintenance program
  • Performs Proactive Maintenance Inspections (PMI) for all surgical devices
  • Performs Care & Handling in-services for OR and SPD/CSS staff as needed
  • Receive and send out instruments/devices requiring repair and maintenance and work with vendors to ensure quality work is being performed
  • Implementing and maintaining device and instrument tracking for items sent out for repair to ensure efficient follow-up and knowledge of the status of repairs, outstanding purchase approvals and status spreadsheets
  • Ensure that instrument sets are regularly rotated for inspection and refurbishment
  • Ensures instrument/device repairs and maintenance are managed to control operating expense while meeting the surgical demands


Hollins University
2006 - 2011
Bachelor's Degree in Business

Professional Skills

  • Strong communication skills (written, interpersonal, verbal – including presentation skills)
  • Strong communication skills, including communication documents for a wide range of audiences
  • Strong analytical, organizational, interpersonal, and diplomacy skills
  • Project Management/Project Leadership skills
  • Computer skills (efficient in Microsoft Office)
  • Use project management skills and tools to plan, execute and evaluate a project with internal and external stakeholders
  • Specific detailed analytical skills and knowledge in governance, continuous improvement, and metric development

How to write Improvement Coordinator Resume

Improvement Coordinator role is responsible for training, general, auditing, purchasing, analysis, reporting, design, insurance, travel, software.
To write great resume for improvement coordinator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Improvement Coordinator Resume

The section contact information is important in your improvement coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Improvement Coordinator Resume

The section work experience is an essential part of your improvement coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous improvement coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular improvement coordinator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Improvement Coordinator resume experience can include:

  • Excellent analytical skills and ability to perform statistical analysis
  • Work collaboratively and effectively with team members at all levels of the organization
  • Manage multiple work streams while balancing competing priorities with attention to detail
  • Work independently to manage multiple work streams while balancing competing priorities with attention to detail
  • Experience in leading process improvement projects in a health care system
  • Experience in lean manufacturing required

Education on an Improvement Coordinator Resume

Make sure to make education a priority on your improvement coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your improvement coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Improvement Coordinator Resume

When listing skills on your improvement coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical improvement coordinator skills:

  • Good general computer skills (including Excel & Visio)
  • Strong problem-solving skills and an ability to manage change
  • Participate in training to understand and improve skills related to Faurecia Company Vision for Value Creation and Code of Ethics
  • Is flexible and can function effectively in ambiguity
  • Experience in health insurance reimbursement, medical billing, medical coding, auditing
  • Experience mentoring and/or training peers

List of Typical Experience For an Improvement Coordinator Resume


Experience For PC&L Improvement Coordinator Resume

  • Possess the ability to multi-task in a fast-paced, demanding, high growth environment, and be client-satisfaction oriented
  • Ensure work instructions are developed for all activities within the instrument/device repair and maintenance program
  • Maintain system data accurately and timely
  • Manages and maintains required CS materials and supplies for departmental needs
  • Communicates regularly with the STERIS IMS Account Manager and support teams to ensure customer needs are met daily and any issues are resolved promptly
  • Supports and adheres to STERIS IMS policies and procedures and supports policies and procedures of facility
  • Refers all decisions beyond personal scope of responsibilities to STERIS IMS leadership

Experience For Coordinator, Performance Improvement Resume

  • Trouble shoots problems and performs repairs, implement changes on the logics (PLC’s) via MOC management of change on all Sub surface equipment within Oman North Business Unit
  • Review and interpret rotating (driven / driver) and static equipment’s specifications, codes, standards, & regulations, as well as attend HAZOP, design review, PSSR and MEI meetings to determine scope of work and required contents of Sub surface equipment’s within Oman North Business Unit
  • Ensure the correct installation, pre-commissioning, commissioning and maintenance equipment’s philosophy are implemented
  • Provide support to Oman North Business Unit in the interpretation and implementation of all elements of the spare parts management for critical and high value equipment’s
  • Train and coach young Omani’s on Operation, Process, Maintenance and Instrumentation
  • Develop, and execute standard and custom training programs on rotating (driven / driver) and static equipment’s (Sub surface equipment’s), for all operational internal field services personnel within Oman North Business Unit

Experience For Trauma Process Improvement & Outcomes Coordinator Resume

  • Abstracts data from the patient’s chart including demographic characteristics, history of injuries, and modalities according to established guidelines/reviews in conformance with the Conroe Regional Medical Center Trauma Registry
  • Show success in motivating others
  • Embrace one team approach
  • Fast learner in business process to become a process expert in a short period of time for selected Equifax related processes
  • Influence global teams and work in global environments
  • Data Management. Collecting, organizing, monitoring and evaluating operations, service and performance data through automated reporting and regular communication to management and business units, identifying trends and areas for improvement
  • Supports the process improvement efforts to ensure the strategy is understood and sufficiently supported by the appropriate stakeholders

Experience For Process Improvement Coordinator Resume

  • Strategy – Assist in development of strategy to help transition schools from plan development to implementation and management
  • Communication – Communicate vision for continuous improvement, required deadlines, and ongoing monitoring strategies. Develops plan for communication using multiple mediums including webinars, website updates and weekly memos
  • Reporting – Monthly reports for district on schools’ capacity for developing and implementing CIWP. Work with network leads and network data strategist to collect relevant data for reporting. Proactive reporting of all CIWP developments to MDS
  • CPS employees are required to be actual residence of the City of Chicago within six months of beginning employment, and are required to maintain Chicago residency throughout employment
  • Implements and supports daily operations of activities that relate to efforts to improve processes to minimize/reduce instrument repairs, reprocessing of reusable medical supplies and instrumentation
  • Identifies reasons for missing instruments and implements process improvements to reduce missing items
  • Identifies and develops plan for implementing special projects that directly impact the contracted facility’s operational and capital budget
  • Maintains compliance with established policies and procedures of the Department of Health, JCAHO, OSHA, CDC, AAMI, AORN standards, and Original Equipment Manufacturer (OEM) Instructions for Use (IFUs)

Experience For Process Improvement Coordinator Metro Resume

  • Maintains a professional relationship with all contracted facility’s departments as necessary to ensure effective, efficient support to the patient caregivers as it relates to the scope of the contract
  • Identify and report any potential revenue generating leads to local sales representative
  • Document in portal daily cost savings initiatives, with total monies saved, and reports potential barriers to implementation
  • Communicates daily with the STERIS/IMS management and local repair teams to plan for current and future projects outlined in the contract, as well as identifying projects not detailed in the contract
  • Assists in the timely resolution to any and all contracted facility’s issues or concerns

Experience For Continuous Improvement Work Plan Coordinator Resume

  • Ensure process is in place to return repaired or new instruments/devices to the correct location, tray, or staff members in a timely manner
  • Develop proper and timely communication channels so that CS and Perioperative department are aware of repair and maintenance status
  • Provide expertise and knowledge in all aspects of the system’s functionality
  • Represents STERIS/IMS, self and profession positively in all public arenas
  • Supports and adheres to STERIS/IMS policies and procedures and supports policies and procedures of facility
  • Refers all decisions beyond scope of responsibilities to STERIS/IMS leadership
  • Communicates to STERIS IMS leadership all non-compliance with regulatory and safety issues
  • Adheres to STERIS IMS/ facility dress requirements, is neat and well-groomed at all times
  • Arrives at facility at the scheduled time and is consistently ready for work

Experience For Field Improvement Coordinator Resume

  • Prepares service history reports, cost savings analysis and other relative reports and reviews with Senior Territory manager and/or customer on monthly, quarter and/or annual basis as determined by management
  • Manages instrumentation, device, and product purchasing and inventory
  • Abstracts data from the patient’s chart including demographic characteristics, history of injuries, and modalities according to established guidelines/reviews in conformance with the Bay Area Medical Center Trauma Registry
  • Collaborates with discharge planning and social services to coordinate transition to the next level of care
  • Assist TPD in providing injury prevention education to patients, family, and staff

Experience For Global Systemic Improvement Coordinator Resume

  • Report pertinent patient care data on trauma patients to the TPD and other trauma team members
  • Collaborates with trauma team members and other departments to establish trauma standards and protocols
  • Accurately analyse & document processes
  • Review processes for consistency and improvements
  • Work with Trainers, Managers & the teams to implement & maintain changes
  • Manage process improvement projects that support Aultman's Value Equation utilizing established project methodology, Plan-Do-Check-Act, Rapid Improvement Events, Lean or Six Sigma
  • Provide project management of operational, business and clinical process improvement projects

Experience For WFM Process Improvement Coordinator Resume

  • Ensure process improvement initiatives are aligned with organizational strategy and goals
  • Coach, support and mentor others through process improvement projects
  • Get results through others not under direct supervision
  • Proficient in Microsoft Office Tools: Outlook, Excel, Word, PowerPoint, Visio, and Minitab
  • Develop metrics and dashboards to drive governance and continuous improvement activities
  • Develop and oversee governance processes and routines
  • Drive metrics and continuous improvement programs across a large organization
  • Establish and cultivate cross – domain relationships to promote transparency across the organization
  • Leads and participates in in-services and educational offerings provided by STERIS IMS in the facility

Experience For Operational Improvement Analyst & ACO Coordinator Resume

  • Set up the means to achieve the action plan and ensure results
  • Carry out progress workshops and manage different processes: 5S, Hoshin, SMED..
  • Propose, in coordination with the Faurecia Excellemce System coordinator, visual management systems in order to improve reactivity in case of problems
  • Initiate and lead Transport Improvement workshops within the BG through Azalea concept
  • Train and coach region and plants traffic schedulers for transport optimization and full cost approach

List of Typical Skills For an Improvement Coordinator Resume


Skills For PC&L Improvement Coordinator Resume

  • Experience working with medical claims
  • Experience coaching to help impact personal and/or project development and outcome
  • Experience working with Continuous Improvement/Lean environment
  • Experience utilizing a Continuous improvement or lean processes
  • Experience in PC&L scope transport
  • Good in Excell or Access, SAP knowledge appreciated

Skills For Coordinator, Performance Improvement Resume

  • Experience in implementation of continuous improvement methodologies in a production environment
  • The ability to analyze, synthesize and interpret data sets, identify issues and opportunity, monitor effectiveness of implementation, and adjust
  • Manage monthly indicator's consolidation for inbound/outbound traffic for the perimeter
  • Ensure plant implementation of PC&L methods and tools to improve inventory level of raw material and finished goods
  • Utilize Microsoft Office and Visio to provide clear, effective documentation, presentation, and communication of relevant project information

Skills For Trauma Process Improvement & Outcomes Coordinator Resume

  • Proven Demonstration of Aultman's RESPECT Values
  • Experience in PC&L
  • Understanding of the transport impact on Faurecia's industrial scene and its Supply Chain context
  • Document results of all special project work, and provides recommendations for revenue managing opportunities relating to special projects
  • Ensure the implementation and maintenance of transport data base for all the incoming/outgoing flows (through FCS masterdata)
  • Provide regular data entry and reporting support to the department using various tools and systems

Skills For Process Improvement Coordinator Resume

  • Attends all required training functions, completes all distance learning assignments
  • Facilitate project replication, sharing of best practices and documentation of standard operating procedures
  • Maintain the RAC database including entry of RAC requests into database and production of management reports
  • Provide management report and trending on RAC initiatives to the RAC Committee and Senior Management at each facility
  • Manage multiple tasks in a demanding work environment,
  • Knowledge of continuous improvement models and problem solving models
  • Basic understanding of medical instrumentation and devices

Skills For Process Improvement Coordinator Metro Resume

  • Support for new programs launched in the plants concerning transport flows
  • Support in case of packaging and transport data retrofit
  • Implement and ensure procedures for freight booking in FCS
  • Build up an action plan for improvement actions in cooperation with PC&L manager and Material planning team leader
  • Assists with the driving continuous improvement efforts to align internal processes, technology, and human resources
  • Interacts with related departments to reinforce appropriate information flow and understanding of process improvement goals

Skills For Continuous Improvement Work Plan Coordinator Resume

  • Provide training to required staff on system functionality and usage
  • Develop work instructions on the use of the system and assist in training and compliance with such work instructions
  • Work with teams across the distribution centre to analyse working practices
  • Knowledge of process mapping, how things work & how they can be improved
  • Accurate recording of details

Skills For Field Improvement Coordinator Resume

  • Communicate frequently with operational excellence and process improvement teams regarding project status, issues and accomplishments
  • Meet individual goals including number of projects, timelines, service, outcomes and cost metrics
  • Create structure and visibility to improve executive decision making
  • Assists in providing timely resolution to issues or concerns
  • Completes documentation required by STERIS IMS related to Standard Operating Procedures or facility policies

Skills For Global Systemic Improvement Coordinator Resume

  • Process and distribute all RAC requests to internal departments
  • Coordinate reply to all RAC requests; assures that timeframes are met
  • Coordinate all aspects of the RAC Committee
  • Assist with the appeals process as appropriate; assure appeal timeframes are met
  • Research applicable laws and regulations
  • Work collaboratively with RMD division and hospital departments to identify process improvement opportunities, implement process improvement plans and enhance revenue collection through process improvement initiatives
  • Monitor a variety of resources for potential PI opportunities including the observation log, CMS regulations, and divisional input
  • Provide data to divisions and hospital departments to assist in the determination of the need for PI initiatives
  • Work closely with RMD staff to identify and implement revenue opportunities and quantify potential impact

Skills For WFM Process Improvement Coordinator Resume

  • Act as a resource for hospital departments
  • Prepare reports as required by management to document process improvement recommendations, implementation, and progress
  • Investigate and document any potential for new program, product development or process improvement opportunity
  • Confident & keen to drive change
  • Experience in process improvement, workflow analysis, or project management; or any combination of education and experience, which would provide an equivalent background
  • Experience working in a healthcare or in a clinical environment
  • Experience in process improvement, workflow analysis, or project management

Skills For Operational Improvement Analyst & ACO Coordinator Resume

  • Exprerience in FCS (SAP environment)
  • Work remotely with international team
  • Teamwork spirit (ability to manage workshops with plants and transport commodity)
  • Proficient in Microsoft Excel and Word is required
  • The ability to receive, internalize, and respond to feedback from department leadership, manager, colleagues, and external partners
  • SPD Technician Certification required
  • Influence multiple layers of customer management to ensure new processes are implemented correctly

List of Typical Responsibilities For an Improvement Coordinator Resume


Responsibilities For PC&L Improvement Coordinator Resume

  • Competency with Microsoft Office products including Excel, Word and PowerPoint
  • Implement and monitor tools and KPI’s for transport performance
  • Support to improve truck utilization in each plant
  • Calculation and monitor transport costs / budget of the plants
  • Support as Key User of Transport Management System (TEO/Ophone)
  • Support FES and ICB questionnaires improvement
  • Define conditions for Logistics protocols with transport suppliers together with Transport commodity

Responsibilities For Coordinator, Performance Improvement Resume

  • Provide support to plant PC&L team in: analysis of data regarding customer variability, supplier performance evaluation, safety stock and lead time calculations,
  • Creation of processes and tools to make abovementioned analysis in fast, daily manner
  • Train and coach PC&L employees (material & production planners), carry out workshops
  • Identify and implement FES (Faurecia Excellence System) best practices
  • Provide plant with PC&L standards: FCS implementation (LISA, EDI Flows, manifests, PDP, etc.) and FES implementation standards
  • Propose, in coordination with the Production System Efficiency (PSE) coordinator, visual management systems in order to improve reactivity in case of problems

Responsibilities For Trauma Process Improvement & Outcomes Coordinator Resume

  • Read, understand and behave in accordance to Faurecia Company Vision for Value Creation and Code of Ethics
  • Report any concerns related to Faurecia Company Vision for Value Creation, Code of Ethics and Code of Management as described in the Code of Ethics Reporting Infringements section
  • Client Satisfaction Oriented
  • French native language

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