Performance Improvement Coordinator Resume Sample

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Blanche Johns
7588 Schmeler Fields,  Dallas,  TX
+1 (555) 897 0973

Work Experience

Quality Performance Improvement Coordinator Tjc Specialist
01/2018 - PRESENT
San Francisco, CA
  • Demonstrated eagerness to learn, understand, and apply new concepts
  • Quickly understand issues, solve problems, and identify solutions
  • An optimistic and professional attitude
  • Collaborate effectively with multidisciplinary teams
  • Proficiency in Microsoft Word, Outlook, Excel, PowerPoint and basic knowledge of Visio
  • Interest in pursuing a career in healthcare, industrial engineering, and/or process improvement
  • Providing information to Trauma Program staff, hospital staff, patient/families, EMS community and coordinating performance improvement activities as indicated
  • Designing, planning and implementing formal and informal education programs based on performance improvement outcomes
  • Demonstrating clinical nursing competency and acting as a clinical resource
Performance Improvement Coordinator
07/2014 - 12/2017
Dallas, TX
  • Functioning as a role model for patient care and assisting in staff and community development
  • Serves as a subject matter expert on Meaningful Use (MU) Core and Clinical Quality Measures, including Physician Quality Performance System (PQRS)
  • Review individual provider performance via Reports Manager and provide information on low performing providers to Performance Improvement teams
  • Conduct registration and manage proxy process for MU attestation for all providers
  • Responsible for serving as the point of contact for COREC and submitting required documentation
  • Supports Meaningful Use Project Manager in preparing for attestation including analysis and problem solving by looking at individual provider Meaningful Use performance, reviewing Medi-Cal thresholds, etc
  • Responsible for submitting Medicare and Medicaid attestation for each provider
  • Collates and submits MU audit documentation under the guidance of Meaningful Use Project Manager
Trauma Program Performance Improvement Coordinator
12/2009 - 04/2014
Detroit, MI
  • Conduct research on prior MU participation by new St Joseph Heritage providers
  • Initiates and manages continued follow up with CMS on technical and other issues on provider MU accounts (e.g., registration issues, delayed payments)
  • Collaborate with PQRS data submission vendors (DSV) to ready the EHR data for PQRS submission, which includes registration and the process of obtaining provider signatures for attestation
  • Assist coworkers within our department and other departments with projects and tasks as needed
  • Follow up on actions required, respond in a timely manner, meet scheduled deadlines, devise and implement contingent plans as needed
  • Supporting the development of digital performance dashboards
  • Developing and maintaining a documented portfolio of practical guidance on data storage and the use of digital performance dashboards
  • Delivering engagement sessions describing to our operational and functional teams how our digital dashboards operate


Wheeling Jesuit University
2004 - 2009
Bachelor's Degree in Business

Professional Skills

  • Strong interpersonal skills; ability to communicate effectively with all levels of leadership and staff
  • Excellent data analysis and graphical display skills
  • Strong organizational skills, with ability to multi-task required
  • Excellent computer skills to include MS Office, charts and graphs
  • Experience in a managed care environment or equivalent experience in a healthcare setting
  • Assists with coordinating in-hospital educational programs (Trauma M & M, Fundamentals of Trauma Course, PIPS, and unit-based skills days)
  • Three to five years of clinical experience. Demonstrated success in a clinical leadership role

How to write Performance Improvement Coordinator Resume

Performance Improvement Coordinator role is responsible for compliance, patient, reporting, training, integration, database, analysis, design, research, digital.
To write great resume for performance improvement coordinator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Performance Improvement Coordinator Resume

The section contact information is important in your performance improvement coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Performance Improvement Coordinator Resume

The section work experience is an essential part of your performance improvement coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous performance improvement coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular performance improvement coordinator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Performance Improvement Coordinator resume experience can include:

  • Coaching and supporting our operational and functional teams in the effective utilisation of digital performance dashboards
  • Demonstrates a Questioning Attitude
  • Offers feedback and reevaluation of the process until a improvement is demonstrated
  • Assist the Trauma Program Medical Director and the Trauma Program Manager to evaluate the effectiveness of the Trauma Team and the Trauma Program
  • Assist in the daily operations of trauma in a systematic manner to improve operational effectiveness and ensure quality of services
  • Implements organizational Performance Improvement methodologies and promotes effective patient safety to improve processes and patient care outcomes

Education on a Performance Improvement Coordinator Resume

Make sure to make education a priority on your performance improvement coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your performance improvement coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Performance Improvement Coordinator Resume

When listing skills on your performance improvement coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical performance improvement coordinator skills:

  • Is good at building relationships and can influence effectively
  • Excellent organization and prioritization skill
  • Demonstrate knowledge and skills necessary to provide care appropriate to the patient populations(s) served
  • Experience with the PTSF Standards for Accreditation or comparable experience with regulatory agencies
  • Reporting and data analysis experience
  • Experience using process mapping methods, e.g. flowcharts, work-flow, in Visio

List of Typical Experience For a Performance Improvement Coordinator Resume


Experience For Trauma Performance Improvement Coordinator Resume

  • Form effective working relationships with a wide variety of hospital staff
  • Supporting the planning, set-up, execution, and follow-up for PI initiatives and events
  • Assisting with report writing, data analysis and the creation of data displays to support PI initiatives
  • Supporting the Performance and Business Improvement Lead in the preparation and facilitation of performance review meetings
  • Supporting the corporation’s performance improvement process
  • Working knowledge of regulatory requirements related to infection prevention and control practices
  • Participates in infection prevention/control performance improvement initiatives and meeting
  • Collaborates with Leaders to develop and revise screening indicators.|

Experience For Trauma Program Performance Improvement Coordinator Resume

  • Coordinates activities to maintain hospital accreditation as Level II Trauma Center
  • Coordinates Trauma Performance Improvement program for the hospital
  • Responsible for monitoring, maintaining and enhancing the quality of care delivered to trauma patients though the Trauma Program performance improvement process
  • Utilizes the Trauma Registry program to develop measures to provide a threshold for success and evaluation of processes
  • Provides feedback to staff and works with educators, department managers and other leaders to meet the goals of the department and the Trauma Program
  • Documents performance improvement processes to determine success of actions and implementations and loop closure/resolution

Experience For Quality Performance Improvement Coordinator Tjc Specialist Resume

  • Maintains the strictest confidentiality of all patient information
  • Promotes the concept of cooperation and develops open lines of communication with department employees, patients, visitors, and other personnel within and outside the hospital
  • Ensures that performance improvement projects support Allina Health's mission to improve the health of the community we serve through quality health care, education and research
  • Serves as a case manager by coordinating and facilitating care of the patients in the Trauma Service in collaboration with physicians, nurses, and ancillary care providers
  • Exhibits Our Values: Safety First, Unquestionable Trust, Superior Performance, and Total Commitment

Experience For Quality Performance Improvement Coordinator Resume

  • Demonstrates performance improvement skills. Reviews patient charts and other sources for data collection as assigned by Trauma Program Manager for trauma PI development. Monitors care for compliance of policies and evidenced based guidelines
  • Organize and manage the data collection for PI, utilizing national benchmarks to develop attainable goals for the trauma program. Evaluates standards, protocols, and procedures based on current medical and nursing research findings. Collaborates in multidisciplinary education and/or PI when appropriate
  • Collects, analyzes and reports on patient outcomes, QI Indicators and variance data to improve trauma patient care process and outcomes
  • Coach and mentor Apparent Cause Evaluation and Fix activities to support line organizations
  • Review SCRs daily for quality and manage SCR life cycle
  • Monitor and report on performance metrics for line
  • Promote the culture of learning in which the daily use of OPEX information is considered beneficial and important for achieving and maintaining outstanding performance

Experience For Quality & Performance Improvement Coordinator Resume

  • Ensure staff in their functional area know how to find and use OPEX
  • Follows up on patient safety events and closes the loop with all involved
  • Able to present data and project progress through completion
  • Participates in daily rounds with the Trauma Medical Director for the hospitalized trauma patient
  • Shares on-call responsibilities with the Director of Trauma Services as needed
  • Demonstrates performance improvement skills. Reviews patient charts and other sources for data collection as assigned by Director of Trauma or Trauma Medical for trauma PI development. Monitors care for complications, compliance of state audit filters and standards of care
  • Responds to trauma alert pages when available to provide support and evaluate effectiveness of trauma resuscitation process. Initiate process improvement recommendations to optimize patient quality of care
  • Coordinates flow of quality improvement data to all stakeholders

Experience For Performance Improvement Coordinator Resume

  • Compiles data and report for monthly Quality Improvement Committee review of all trauma cases. Participates in the monthly Trauma QA meeting review of all deaths and complications
  • Accepts responsibility for being a resource for designated clinical expertise through mentoring, precepting, unit rounds, in-services, staff meetings and informal opportunities
  • Completes concurrent review of cases to identify quality, timelines and systems of care to meet state standards. Takes leadership role in the preparation for DOH designation site visits
  • Assigns and scores all injuries utilizing the AIS and ICD-9/10 scoring system. Completes and verifies for accuracy all data collected
  • Collects and enters data into the trauma registry regarding trauma patients at the Trauma Center in a timely manner
  • Collaborates with Information Technology computer hardware and software maintenance and backup to assure proper registry function
  • Prepares data and trends for presentation at national, state, and local meetings

Experience For Trauma Performance Improvement Coordinator Resume

  • Coordinates the Trauma Performance Improvement Program (PIPS) for the hospital in the collaboration with the TPMD and TPM
  • Maintains the Trauma PI database (POPIMS) to ensure adequate documentation as required by the Pennsylvania Trauma Systems Foundation (PTSF). Ability to produce clear effective reports and to track issues over time
  • Coordinates and participates in trauma performance improvement forums/committees
  • Assist in the development, implementation and evaluation of trauma services
  • Initiate actions, new approaches, policies, and programs to facilitate continual improvement of trauma services
  • Establish a presence of leadership and collaborates with all departments involved in the care of the trauma patients
  • Establish a presence in the trauma community on a local, regional and national level

Experience For Trauma Program Performance Improvement Coordinator Resume

  • Collaborate with trauma education coordinators in the development, implementation, and evaluation of all trauma education
  • Collaborate with the Trauma Outreach Coordinator to develop, implement, and monitor a comprehensive injury prevention program suited to all ages to meet the needs of patients, families, staff, and the community
  • Develops, manages and evaluates the system of care delivery and clinical services which meets clinical, financial and service quality objectives
  • Manages the patient care and administrative operations of a hospital-based practice to assure the ambulatory service's mission, goals and core competencies are met
  • Responsible for ensuring adherence and administration of UMMC Midtown Human Resource’s policies and procedures
  • Provides the care needed as described in the unit/area/department policies and procedures
  • Demonstrates knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs
  • Reviews, understands and implements processes and procedures related to the measurable objectives associated with the Ambulatory Services annual operating plans
  • Serves on appropriate Hospital committees; act as a liaison between the practice and internal/external customers

Experience For Quality Performance Improvement Coordinator Tjc Specialist Resume

  • Performs hospital-wide infection prevention and control surveillance and implements the approved infection prevention and control program as designed by the ID MD/IC team
  • Participates in and promotes the hospital wide employee influenza vaccination program
  • Interfaces with physicians, administrative team members, and overall health system team members
  • Participates in community, state and professional organizations related to quality management and improvement
  • Knowledge of clinical epidemiology
  • Knowledge of current clinical care practices and processes. Able to identify sources of data from medical records and documents
  • Coordinates and implements the Quality Management/Performance Improvement Program at the facility
  • Conducts orientation and education on quality management and performance improvement theoretical frameworks to promote high quality patient care

Experience For Quality Performance Improvement Coordinator Resume

  • Reviews and evaluates the Performance Improvement Program and the Organizational Performance Improvement/Safety Plan annually
  • Recommends organizational objectives and implements related strategic plans
  • Fosters participation in all Performance Improvement initiatives to share and learn best practices
  • Collaborates with the Medical Director to develop Performance Improvement Coordinating Group (PICG) agenda ensuring maximization of performance improvement initiatives
  • Co-chairs facility PICG committee with Medical Director and participates in Safety committee meetings to promote performance improvement and risk reduction techniques to improve patient safety/quality outcomes
  • Assists in identifying and prioritizing opportunities for improvement and recommends selected studies/focused reviews to evaluate and improve quality of patient outcomes
  • Promotes failure mode effects analysis (FMEA) as a methodology for proactive assessment to improve care delivery

List of Typical Skills For a Performance Improvement Coordinator Resume


Skills For Trauma Performance Improvement Coordinator Resume

  • Assisting with the development of presentations and documents that articulate a compelling story line through the effective use of data
  • Performance / Quality Improvement experience in an Acute Care setting
  • Experience of engaging with Highways England Performance Team (formerly Commercial Intelligence) beneficial, however not essential
  • Three (3) years research experience including two years (2) project management required
  • CMS Stars / ACO Quality Reporting experience
  • Valid TN Nursing license (or eligible)
  • Five (5) years previous experience in a health care or managed care system highly desirable
  • Previous research experience that includes the direction and supervision of others in research related activities required
  • Intermediate skill level in Microsoft Office

Skills For Trauma Program Performance Improvement Coordinator Resume

  • EZ - CAP or similar database experience
  • EHR experience (e.g. chart review, clinical documentation)
  • Evaluate Corrective Action effectiveness
  • Executing time studies, process observations and other information gathering activities to support PI decision-making
  • Investigating specific areas of concern as identified by the hospital’s leadership
  • Assisting in the analysis and identification of opportunities for improvement with a goal to develop, recommend, and implement proposed solutions
  • Physical requirements: Standing, walking, sitting, bending and reaching
  • Maintains knowledge of computer scheduling functions, using proper registration, editing existing patient data, and utilizing proper visit types

Skills For Quality Performance Improvement Coordinator Tjc Specialist Resume

  • Assists Trauma Medical Director in coordinating care with the attending physicians, consulting physicians, rehabilitation staff, dietician, and nursing
  • Support line managers (at all levels), in support of monitoring, trending and reporting of FASA results
  • Responsible creating coordinating and implementing safety and performance activities for the HVC
  • Responsible for abstracting, providing and reporting OPPE and FPPE data to Department chairmen and the Physician Peer Review Council
  • Ensures follow-up of plan-of-correction with appropriate tracking, measuring and reporting
  • Work requires a working knowledge of Hospice policies and procedures, Medical Staff and Governing
  • Has an enquiring mind and questioning approach to analysis
  • Is used to delivering in a time pressured environment to meet client deadlines, and driving timely delivery from others

Skills For Quality Performance Improvement Coordinator Resume

  • Responsible for coding event reports using HRO categorization process
  • Acts as a resource to staff and assists in problem solving relating to the care of the trauma patient
  • Medical Records coding/abstracting
  • Supports the trauma program in maintaining PTSF Accreditation including application and formal site survey. (10%)
  • Has an ability to gather, analyse and evaluate facts in detail whilst still retaining perspective and focus on the wider picture
  • Provides ongoing evaluation of all patients admitted to the Trauma Service

Skills For Quality & Performance Improvement Coordinator Resume

  • Monitor Action Tracking to ensure Corrective Action Plans and Assignments have identified appropriate oversight
  • Support line managers (at all levels), in incorporating the use of OPEX
  • Provide mentoring and support when required related to the Corrective Action Program
  • Responsible for facilitation of meetings and setting up timelines for HVC and YNHH projects
  • Responsible for maintaining HVC dashboard updates and accuracy

Skills For Performance Improvement Coordinator Resume

  • Establish and maintain the provision of outstanding customer service as a performance expectation for all trauma staff
  • Assumes a leadership role in managing the quality of services provided in the practice and within the organization at large
  • Participates in marketing and public relations efforts
  • Provides oversight and reporting of the National Patient Safety Goals
  • Assists in developing appropriate measurements to assess processes and outcome of patient care
  • Oversees incident reporting to the DOH in accordance with regulatory requirements
  • Identifies areas of vulnerability in conjunction with medical and nursing leadership and other appropriate professionals
  • Maintains responsibility and current knowledge required for scheduling patient appointments
  • Schedules appointments according to individual provider attributes and department guidelines

Skills For Trauma Performance Improvement Coordinator Resume

  • Work as a consultant, facilitator, and colleague with other QM staff, physicians and hospital staff
  • Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required
  • BLS, ACLS, PALS/ENPC, TNCC/ATCN certification required
  • Pays attention to detail and sees things through to completion
  • Experience of performance monitoring/ management on major projects and preferably some familiarity with Highways England performance monitoring toolkits e.g. MST
  • Has passion for continuous improvement, value engineering and innovation, a drive for results and the tenacity to drive initiatives to completion in a challenging, changeable environment
  • Has good interpersonal and excellent communication skills, written and presentations (excel, word, power point), and acts in an independent and professional manner with the ability to influence others including senior management
  • Experience in nursing practice
  • 3~5 years’ experience in an acute care health care environment

Skills For Trauma Program Performance Improvement Coordinator Resume

  • A self-motivated individual able to take initiative and work independently as required, driven for results
  • Is a self-starter who manages their own time and seeks to add value to their function
  • Is not afraid to address and challenge blockers to information or to tackle challenges such as weak performance areas, working in collaboration with Contractors and Designer to improve scores and performance
  • Knowledge of CQI theory and statistics Knowledge of Accrediting Organization, CMS, IDPH and OSHA Standards
  • Computer literate in word processing, spreadsheets, graphic/data display and databases
  • Can deliver accurate and robust reports orally and written, in an objective and persuasive manner
  • Is able to command respect and communicate the importance of the Collaborative Performance Framework (CPF) to the wider team
  • RN License in the State of Pennsylvania

Skills For Quality Performance Improvement Coordinator Tjc Specialist Resume

  • Current IL Registered Nurse License Registered Pharmacist, Registered Advanced Practice Nurse, Registered Physical Therapist, or Registered Physician Assistant Resiliency and flexibility to deal with a changing environment
  • Facilitate diverse groups/teams and understand/utilize knowledge of group dynamics
  • Knowledge in meaningful data collection
  • Analyze, interpret and display data
  • Basic knowledge of Midas quality management software
  • Innovative, self-motivated, detail oriented
  • Travel to off-site departments and Advocate Health Care facilities

Skills For Quality Performance Improvement Coordinator Resume

  • Work extensively on a personal computer
  • Thorough knowledge of HMO benefits, policies, procedures and regulatory requirements
  • Knowledge of HEDIS / Pay - for - Performance
  • Knowledge of regulatory and accrediting standards. General knowledge and understanding of the principles and theories of quality management and continuous quality improvement. Expert knowledge of common statistical programs, spreadsheet and database management and word processing
  • A period of 6-8 years is normally considered necessary to gain the required experience
  • Assess performance in relation to established goals and standards; recommend new approaches, policies, workflows and procedures to effect continuous improvement; Assists in the determination of goals and priorities with team, physician practices, or project management sponsors

List of Typical Responsibilities For a Performance Improvement Coordinator Resume


Responsibilities For Trauma Performance Improvement Coordinator Resume

  • Evaluates quality indicator data for internal comparative analysis and externally on all hospital priority areas including Centers for Medicare and Medicaid Services (CMS), American Hospital Association (AHA), core measures, Institute for Healthcare Improvement (IHI), and patient safety indicators
  • Reviewing reports and analyzing performance data to satisfy industry standards
  • Assisting with processes to assure continuous compliance with accreditation standards
  • We are looking for candidates with the following attributes
  • Attends conferences and meetings related to HEDIS, Pay - for - Performance, CMS Stars, and ACO Quality Reporting as required
  • Assists in the systematic measurement, evaluation and reevaluation of performance when interventions take place

Responsibilities For Trauma Program Performance Improvement Coordinator Resume

  • Facilitates the use of outcome measurement data to improve departments/ services related to internal data including mortality, readmissions, morbidity, serious events and near misses
  • Reviews data related to patient satisfaction, patient complaints, positive comments, as well as, any other organizational service excellence related data to develop best practice models and care processes
  • Ensures institutional compliance with governmental/regulatory rules and regulations and oversees state reportable patient occurrences
  • Collaborates with organization leaders to develop policies, procedures, guidelines or protocols that ensure compliance with regulatory and accreditation requirements
  • Interprets and distributes information about healthcare statutes, regulations, and standards as they are published by the regulatory and/or accreditation agencies
  • Oversees DOH survey activity related to patient complaints and coordinates responses to Statements of Deficiency

Responsibilities For Quality Performance Improvement Coordinator Tjc Specialist Resume

  • Sets-up and facilitates case review meetings; provides support (sentinel event/root cause analysis)
  • Communicates quality initiatives and establishes processes for constant survey readiness
  • Facilitates the development of strategies to enhance compliance and minimize resource expenditure
  • Assists with the evaluation of standard compliance for Periodic Performance Review and makes recommendations on measures of success
  • Acts as liaison to corporate quality for dissemination of information
  • Maintains current with overview of Quality Metrics programs for which MCMF is a participant
  • Performs detailed analysis of medical record to confirm services are needed for patients registered in incentive programs
  • Documents clearly and concisely all incoming and outgoing calls per approved procedure, clearly communicating patient’s needs. Utilizes appropriate follow through in documenting messages

Responsibilities For Quality Performance Improvement Coordinator Resume

  • Confirms all appointments as directed, prints & mails appointment reminders
  • Establishes and maintains detailed documentation for population
  • Work as a team player and communicates in a positive manner with co-workers, managers, and other contacts
  • Assess performance in relation to established goals and standards; recommend new approaches, policies, workflows and procedures to effect continuous improvement; Assists in the determination of goals and priorities with team, physician practices, or project management sponsor
  • Collaborate across functional departments to manage and implement changes/enhancements; Identifies and facilities the collection and analyzing of quantitative and qualitative data and identifies key findings
  • Present relevant presentations to various stakeholders across the Network; Participates in the development and management of the department, including training, mentoring, recruiting, other departmental activities
  • Collaborating with physicians, nurses, management, client groups, and others engaged in improvement initiatives to develop methods to monitor and report process improvement

Responsibilities For Quality & Performance Improvement Coordinator Resume

  • Provide CAP metrics that reflect process health and support leadership actions and decision-making. Generate, trend, analyze and present CAP metrics to line organizations to support monitoring, oversight and improvement efforts
  • Produce creative and effective CAP communications content and deliver through appropriate media to target audiences
  • Provide technical support and mentoring to various organizations and levels across Bruce Power with respect to CAP. Participate on cross-functional teams to identify and implement improvements. Help managers and staff use CAP to improve business performance and create a learning culture
  • Support a range of CAP software tools and database applications (e.g. ESuite, PassPort / Action Tracking, COGNOS, Data Warehouse, Observation and Coaching database, etc.)
  • Lead or assist in the development of training needs assessments, preparing training content, delivering training material, and evaluating training effectiveness

Responsibilities For Performance Improvement Coordinator Resume

  • Support internal and external audits (e.g. WANO evaluations, CNSC inspections, internal audits etc) and conduct internal assessments to determine the health of Corrective Action Program (CAP) processes and identify areas for improvement
  • Provide input to business plans, recommend priorities, prepare implementation plans and independently manage work to improve processes, reduce costs, and challenge the status quo, where necessary
  • Performs regulatory documentation preparation, submission, and maintenance
  • Assists in policy, procedure and contract review process
  • Coordinates quality improvement initiatives
  • Performs regulatory documentation preparation, submission, and maintenance. Ensures compliance with regulatory and accreditation requirements

Responsibilities For Trauma Performance Improvement Coordinator Resume

  • Assists in policy, procedure and contract review process. Coordinates quality improvement initiatives
  • Assists with the daily flow of the trauma program. (15%)
  • Acts as a representative for the trauma program. (5%)
  • Leads the organization and coordination of performance improvement program activities through each phase of discovery, design, implementation, monitoring and sustainability. Develops solutions for clinical and non-clinical, moderate to complex problems using an evidence-based approach as measured by process and outcome measures
  • Manages portfolio of projects at moderate to high complexity and volume (lead project management process through steps of discovery, design, implementation, dissemination, monitoring and sustainability) while working with executive and operating owners
  • Applies most appropriate improvement science methodologies of model for improvement, LEAN tools and management system, project management, and change management as required by team project, including process mapping, root cause analysis, statistical analysis and stakeholder analysis and mitigation and communication plans

Responsibilities For Trauma Program Performance Improvement Coordinator Resume

  • Studies work to identify and design standard processes to reduce waste and develops and deploys LEAN management systems with front-line/mid-management leaders
  • Serves as an advisor, providing technical support and consultation to medical staff and administrative leadership in designing, developing, planning, and implementing initiatives that improve the quality of service provided, reduce the level of resources utilized, and improve overall organizational performance
  • Designs and implements measurement studies for the identification, validation, and analysis of performances improvement issues. Reviews and analyzes data to prepare clear and concise reports to identify opportunities for improvement. Acquires referencing information for benchmarking and prioritizing improvement iniatives
  • Provides administrative support for medical staff department committees. Coordinates and completes action and follow up dictated PI initiatives of departments and committees, informs and advises department of performance improvement requirements, regulatory agency requirements and hospital standards
  • Coordinates the focus, analysis, development, and evaluation of performance improvement projects, in conjunction with the medical staff, as required by accrediting bodies or as determined to be a priority for performance improvement by the medical staff and/or organization
  • Coordinates member education on evidence-based guidelines through educational mailings, community - based events, secure email and direct outreach calls

Responsibilities For Quality Performance Improvement Coordinator Tjc Specialist Resume

  • Assisting with flowcharting processes and workflows; conducting barrier/root cause analysis; and identifying opportunities for improvement
  • Facilitating Performance Improvement Teams to assure successful completion of initiatives
  • Gathers, trends and analyzes relative performance improvement data. Facilitates survey readiness and regulatory compliance activities
  • Serves as a liaison to network accreditation and compliance activities. Serves as local safety officer
  • Manages hospital communications department
  • Collects, evaluates, and maintains practitioner-specific data concerning physician and allied health staff practice and performance, including patient injuries, complaints, compliments, claims, quality indicators and other risk-related data
  • Coordinates the medical staff's professional performance evaluation and peer review programs in a manner that fulfills the mission and goals of the organization while complying with regulatory and accreditation standards related to performance improvement, professional practice evaluation and peer review activities
  • Collaborates with Quality/Risk Management to investigate and analyze root causes, patterns, or trends that could result in compensatory or sentinel events, serious adverse events, and near misses. Facilitates peer review of such incidents using performance improvement techniques and corrective action where appropriate

Responsibilities For Quality Performance Improvement Coordinator Resume

  • Collaborates in any investigative, judicial review or appeal process involving medical or allied health staff to ensure compliance with applicable processes and procedures
  • Accelerates performance through effective use of technical and cultural strategies
  • Participates in the development and monitoring of quality and performance improvement activities
  • Assisting with the design and preparation of activity reports for submission to internal committees and external parties per specified reporting requirements and frequency
  • Assists with development and training in standards, policies, procedures, programs, resources, etc. related to performance improvement activities for internal staff, providers, and other stakeholders

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