HR Benefits Resume Sample

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Ignatius Dicki
2983 Aubree Island,  Dallas, TX
+1 (555) 164 8770

Work Experience

HR Benefits Administrator
06/2015 - PRESENT
Los Angeles, CA
  • Oversees day-to-day management of benefits administration process
  • Conducts first level of review of benefit claims and verifies calculation of insurance premiums for billings purposes
  • Handles escalated benefits concerns of associates, HMO and insurance
  • Assists Principal HR Specialist in preparing reports and completion of year-end processes and procedures
  • Prepares and set-up meetings to help associates obtain information and understand company benefits
  • Fluency in English and another European language (both written and verbal communications) is required
  • Interpret/apply state regulations and statutes
HR Benefits Analyst
03/2012 - 05/2015
Chicago, IL
  • Assists with benefits systems development, upgrades, and project enhancements
  • Proposes, develops, tests, implements and evaluates modifications and/or additions to HR Benefits systems
  • Assists with functional testing for Benefits system fixes, upgrades, patches, and other maintenance
  • Ensures data integrity through process improvement, audits, uploads, maintenance and documentation
  • Supports and participates as a project team member in ongoing HCM implementation projects
  • Assists with creating user guides, system workflow, and standard operating procedures
  • Complies with Sarbanes-Oxley (SOX) regulations as required
  • Participates in and supports the Company’s Continuous Improvement program and projects
HR & Benefits Intern
11/2009 - 02/2012
Chicago, IL
  • Knowledge of the Kansas Civil Service Act
  • Knowledge and experience with KPERS
  • Experience with FMLA and Shared Leave programs
  • Knowledge and experience with health insurance options
  • Experience using personnel and/or payroll systems such as Peoplesoft
  • Manages the 401(k) retirement plan/process including hardship withdrawals, QDRO’s, annual true-up, Non-Discrimination testing, annual notice distribution, and support the annual audit
  • Estimates and prepares pension calculations for third-party benefit administrator; including participant elections, payment set up, stop payments, QDRO’s, changes
  • Manages pension retirement program including annual COLA adjustments, census data, Term Vested, Notice distributions, and annual audit
  • Submits RFPs for TPA’s; analyzes proposals and prepares comparative presentations for management review


Western Carolina University - Asheville
2003 - 2008
Bachelor's Degree in Human Resources

Professional Skills

  • Excellent computer skills, particularly in Excel, customer service skills and benefits knowledge
  • For all roles:Excellent oral and written communication skills; analytical skills; customer focus
  • Strong written and verbal communication skills with strong interpersonal effectiveness and the ability to work with all levels of employees
  • Excellent verbal and written communication skills and customer/employee service
  • Strong analytical skills and a thorough knowledge of plan designs. Ability to understand, evaluate and make judgment on the proposals (RFP’s)
  • Good decision making, analysis and problem solving skills with ability to multi-task
  • Benefits experience, knowledge of HR compliance, SAP experience

How to write HR Benefits Resume

HR Benefits role is responsible for microsoft, customer, interpersonal, analytical, excel, software, business, insurance, word, powerpoint.
To write great resume for hr benefits job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For HR Benefits Resume

The section contact information is important in your hr benefits resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your HR Benefits Resume

The section work experience is an essential part of your hr benefits resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous hr benefits responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular hr benefits position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative HR Benefits resume experience can include:

  • Strong analytical thinking skills with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes
  • Excellent people skills; ability to provide empathy in challenging situations
  • Strong executive influence and negotiation skills with the ability to quickly bring to closure decisions with multiple stakeholders
  • Good oral and written communication skills for business correspondences
  • Strong Microsoft Excel, Word and Outlook skills; quick to learn new systems
  • Strong demonstrated experience with project management and team management

Education on a HR Benefits Resume

Make sure to make education a priority on your hr benefits resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your hr benefits experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in HR Benefits Resume

When listing skills on your hr benefits resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical hr benefits skills:

  • Excellent communication and presentation skills with experience driving projects to completion
  • Strong MS Office skills (Strong Excel) required
  • Using solid Excel skills generate monthly and quarterly HR reports
  • Skill in providing critical feedback effectively
  • Serve as point of contact for general HR/benefit inquiries demonstrating excellent customer service skills
  • Excellent organizational skills; able to multi-task while maintaining attention to detail

List of Typical Experience For a HR Benefits Resume


Experience For HR Benefits Analyst Resume

  • Display problem solving abilities by making quick and effective corrections, and develop innovations to solve problems
  • Strong attention to detail and critical eye in overseeing work of analysts & training analysts​​
  • Scheduling/coordinating meetings and events including travel arrangements as needed
  • Maintaining internal tracking and data reports
  • Ongoing administration - perform tasks and manage processes related to the ongoing administration of the benefit plans listed under Section I

Experience For HR Benefits Administrator Resume

  • Processing of enrollment/disenrollment
  • Ensuring that all paperwork is completed and filed (paper and electronic)
  • Working knowledge of Word, PowerPoint, Excel (to include formulas / auto calculation), Outlook, Internet Explorer and SAP
  • Provide additional admin support including filing, scanning and faxing
  • Maintains benefit records by developing electronic record keeping systems; initiating ACA eligible new-hire benefits; recording changes
  • Assist in identifying, planning, and developing methods and procedures to obtain greater benefits administration efficiency
  • Assist with administering benefit programs including health and welfare, ESPP, 401k etc. ensuring all changes are managed within plan guidelines
  • Provide general project management & administrative support (gathering audit documents, copying, filing, correspondence, etc.)

Experience For HR Benefits Coordinator Resume

  • Assist with compliance-related reporting, including non-discrimination tests, ACA reporting, and the annual 401k audit
  • Prepares special reports by collecting, analyzing, and summarizing information & trends
  • Complete monthly reporting, ROE’s, HRIS and employee personal file updating
  • A love for being organized and working efficiently with your time
  • Communicate verbally and in writing with HRBP’s on a daily basis to ensure accurate processing of benefit payments

Experience For HR Benefits Manager Resume

  • Analyze National Health Care implications, and identify opportunities and/or issues, including new reporting requirements
  • Administer the 401(k) plan and manage the annual 401(k) audit, non-discrimination testing and 5500 filing
  • Manage the ongoing administration of all U.S. benefits programs, including medical, dental, vision, FSA, life, disability, COBRA, and other programs
  • Manage the daily administration of benefit enrollments including new hire enrollments and qualifying life event requests
  • Prepares employee Benefits packets and assists with the tracking and processing of benefit payment for all leave and WC
  • Prepares employee Benefits packets and assists with the tracking and processing of benefit payment for all leave and Workers Comp
  • Process and reconcile all benefit related invoicing and reporting
  • Reviews & prepares presentations reflecting health & welfare benefits provisions, monitoring cost, financial impact and competitiveness of package to market
  • Attends meetings and training as directed by California Water Service Company

Experience For HR & Benefits Analyst Resume

  • Administer and implement employee benefits programs such as retirement plans, group health (medical, dental, vision plans), HSA and FSA plans, life insurance, disability programs, and wellness programs
  • Lead, direct, evaluate and develop team of benefit professionals including supervisory/management staff to ensure aligned organizational objectives and effective implementation
  • Evaluate department administration and call center in support of company benefit objectives, work with senior management to develop, revise and implement departmental processes to meet needs and objectives, as well as measurements
  • Install approved new plans or changes to existing plans by preparing announcement materials, plan summary documents and other media for communicating plans to employees
  • Experience supporting a corporate Human Resources Benefits department
  • Conduct employee meetings and arrange for enrollment. Advise and counsel management and employees on existing benefits
  • Provide support through plan management and administrative processes to ensure company compliance with provisions of Employee Retirement Income Security Act and the Affordable Care Act, as well as report necessary or suggested changes to management. Coordinate company benefits with government-sponsored programs

Experience For HR Benefits & Comp Administration Rep Resume

  • Manage ongoing relationships with external consultants, benefit vendors and suppliers to ensure the organization receives satisfactory standards of service
  • Assist with resolving any tier 1 and tier 2 employee benefit questions
  • Processing of benefit documents, such as QMSCO, QDRO, Life Event and Dependent verifications
  • Provides functional support in the assigned sub-function, including but not limited to: Benefits
  • Support new hire process with contracts of employment and entering new hires into the HRIS system – ADP’s WorkForce Now
  • Answer incoming questions from BA/BU’s and resolve cases with accuracy and timeliness
  • Responsible for managing audits of health care vendors. Ability to manage multiple projects, as well as meet time constraints and expectations
  • Support/collaborate with other HR departments regarding vendor management, regulatory compliance, and other health care related topics

Experience For HR / Benefits Administrator Resume

  • Support departments programs and initiatives (example: Employee Premium Invoicing)
  • Coordinates reporting of paid time off for employees on continuous leave with Payroll and ensures HRIS system is updated in a timely manner
  • Main point of contact for employee inquiries responding to benefit questions with a sense of urgency, friendly customer support, compassion and confidentiality
  • Manage leave of absence requests and documentation including FMLA, STD, LTD, Company-sponsored parental leave, and workers- compensation
  • Assist with scheduling meetings between departments and with vendors
  • Respond promptly and thoughtfully to employee questions concerning policies, procedures and benefit programs
  • Supports administration of Rexel’s Health & Welfare benefits program, ensuring timely transmittal of accurate data to all benefits partners

Experience For HR & Benefits Coordinator Resume

  • Support Assistant Manager with ongoing projects
  • Coordinate with various internal and external departments to process weekly funding
  • Proficiency in Microsoft Office Suite (including Excel, Outlook & Word)
  • Assists in recommending new or improved associate benefit programs and practices for qualified and unqualified plans
  • Participates in generating ideas for productivity improvements. Assists in process documentation

Experience For HR Benefits Representative Resume

  • Contributes to team effort by accomplishing related results of special projects as needed
  • Create standard operating procedures for benefit processes, updates, & maintain compliance
  • Assist with vendor management to ensure ongoing quality of service delivery
  • Develop communications for employees and Human Resources (HR) colleagues and identify improvements to existing communications
  • Perform training on benefits for HR colleagues and employees
  • Handle benefits inquiries and complaints to ensure quick, equitable, courteous resolution
  • Assist with design and implementation of benefit programs and activities to meet the organization objectives, providing management oversight of administrative processes

Experience For HR-benefits Manager, Leave of Absence Resume

  • Responsible for day-to-day administration of benefit programs, and eligibility reporting by providing information to external vendors regarding plan coverage changes, and COBRA eligibility changes
  • Provides and models internal customer service skills to HR Business Partners and employees. Acts as a subject matter expert, responding to unresolved and escalated employee questions/issues
  • Work with HR Operations team to support training and knowledge transfer activities needed to ensure good end user experience
  • Have 1 or more years of relevant administrative experience
  • Customer service experience in a benefits call center setting is required
  • Monitor online benefit enrollments and changes, auditing as necessary

List of Typical Skills For a HR Benefits Resume


Skills For HR Benefits Analyst Resume

  • Strong facilitation skills to lead team and client meetings effectively
  • Creativity, ingenuity, and strong problem-solving skills
  • Strong verbal and written communication, critical thinking and presentation skills
  • Effectively prioritise, organise tasks, manage time and commit to and meet deadlines
  • Strong communication, time management and customer service skills
  • Excellent oral and written communication skills, as well as the ability to present and summarize data
  • Able to effectively manage multiple projects and priorities
  • Superior computer skills including working knowledge of worksheets, word processing, and data management required

Skills For HR Benefits Administrator Resume

  • Skilled at time management and prioritizing
  • Advanced skills in Outlook, Microsoft office suite (MS Word, Excel and Power Point)
  • Serve as a contact for plan vendors, benefits broker, and employees. Work effectively to make sure the plans run smoothly
  • Workstream/Line Management Skills:
  • Experience with Excel; strong focus on VLOOKUP
  • Ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed

Skills For HR Benefits Coordinator Resume

  • Demonstrated experience making reasonable and sound business decisions based on established guidelines
  • Passionate about supporting an excellent employee experience
  • Listen actively and empathetically to the views of others and work effectively with diverse cultures and populations
  • Skills in teamwork, flexibility, member relations, analysis, and communication
  • Advanced computer skills in MS Office (Word, Excel, PowerPoint)
  • Exceptional customer service skills with emphasis on customer satisfaction
  • Exceptional interpersonal and written/verbal communication skills with a focus on customer service
  • Communicate effectively with executives, business users, and technical staff

Skills For HR Benefits Manager Resume

  • Basic HR Administration Skills
  • Superior planning, organizational, communication, and cultural awareness skills, including financial and global business acumen
  • Experience leveraging technology and other corporate tools to increase program effectiveness
  • Outstanding customer service experience in dealing with all employees and outside contacts
  • Working experience with retirement and health insurance plans and related rules and regulations

Skills For HR & Benefits Analyst Resume

  • Experience using ADP Report Writer or similar HCM reporting tool
  • Adjust to multiple demands and/or shifting priorities while maintaining a customer-oriented focus
  • Experience with Workers’ compensation, FMLA, State STD, Disability claim reporting, follow up, production of documents, statements, investigations e
  • Experience using a case management systemSearch Jobs US
  • Good understanding of industry practices

Skills For HR Benefits & Comp Administration Rep Resume

  • Experience in any of the following
  • A solid understanding of benefit plan(s) principles, COBRA, ERISA, HIPAA, FMLA and other domestic regulations related to benefits are required
  • Five or more years’ experience in employee benefits administration
  • Experience benefits
  • Experience Required: 2 to 3 years
  • Implement automated solutions and efficient processes to improve how we operate today and ensure that we can scale for growth
  • Experience in Benefits Administration (Health & Welfare plans
  • Experience in Benefits Administration (Health & Welfare plans)

Skills For HR / Benefits Administrator Resume

  • Four (4) years' of related Human Resource experience in health and welfare benefits, retirement benefits, compensation, or analysis
  • Experience in human resources, more specifically Benefits
  • Prepare monthly reporting of health care and disability experience (cost & claims) for major locations
  • Manage multiple priorities simultaneously in a dynamic ever-changing environment
  • HRIS (preferably ADP EV5) and Benefits related systems experience

Skills For HR & Benefits Coordinator Resume

  • Intermediate skill level with OneSource OAB, Word, Excel, Lotus Notes
  • Work in a team environment with a high sense of urgency with a demonstrated ability to adapt to the changing demands of business
  • Experience using ADP Vantage platform
  • Experience working with HRIS systems (preferable Workday)
  • Deliver exceptional customer support by providing solutions through pleasant and effective interactions with internal customers and external vendor partners
  • Plan, organize, and prioritize diverse tasks and organize time/workload to meet deadlines

Skills For HR Benefits Representative Resume

  • Experience in Human Resources
  • Strong knowledge of health insurance
  • Related HR experience
  • Experience with complex Excel files
  • Experience in HR and/or benefits administration
  • Experience with leave of absence program administration

Skills For HR-benefits Manager, Leave of Absence Resume

  • Experience with annual open enrollment process
  • Experience with HRIS/Payroll systems
  • Employee benefits experience is required; this is not an entry level analyst position
  • Strong professional presence and customer service orientation
  • Collaborate with the benefits team to identify and implement solutions that improve the employee experience
  • Solid understanding of basic mathematics/calculations and the ability to work with data and numbers in an accurate and precise manner

List of Typical Responsibilities For a HR Benefits Resume


Responsibilities For HR Benefits Analyst Resume

  • Lead global process design/gap-fit and capture of documentation / system requirements to ensure the Benefits processes are fit for purpose and support the achievement of the business strategy
  • Ability and skills in analytical, interpretive, interpersonal, decision making and presentations
  • Communicate information effectively (face-to-face, over the phone, in writing)
  • Working experience in global firm
  • Manage entire Open Enrollment process utilizing effective planning, preparation and execution strategies while ensuring accuracy and meeting required timelines
  • Work experience administering leave of absence programs
  • Solid understanding of FMLA, HIPPA, ADA/FEHA and other federal and state governmental regulations
  • Experience working in an urban and diverse environment

Responsibilities For HR Benefits Administrator Resume

  • Experience with well-being programs or initiatives across multiple sites
  • In depth experience working with international benefits
  • Operate computers to input and retrieve data accurately
  • Experience with health plans and leaves (FMLA, STD, ADA, Workers' Compensation)
  • Strong knowledge on Benefits Administration for Philippines (SSS, Philhealth, Pag Ibig)
  • Experience administration of Retirement Plans
  • Experience with general benefits administration

Responsibilities For HR Benefits Coordinator Resume

  • Experience in Benefits Administration (Health & Welfare plans
  • Demonstrated ability to function independently and as part of a team while managing multiple projects in a fast-paced environment
  • Skill in logical problem solving, with the ability to thoroughly research issues and analyze information
  • User experience in SPSS
  • Corporate Health or other Benefit related experience
  • Strong business acumen with the ability to understand the impact of business decisions on the motivation, morale and retention of employees
  • Maintaining and filing documents in employee personal files
  • Timekeeping for California group, including entry of absences and protected leaves in a timely manner
  • Working Knowledge of New York City Health Benefits system

Responsibilities For HR Benefits Manager Resume

  • Working knowledge of FMLA
  • Understanding of 3M financial processes
  • Understanding of FMLA, HIPAA, USERRA, and KinCare
  • Manage a case load by researching, resolving/following up with the customer and working the case to resolution
  • Responsible for participating in user acceptance testing and parallel testing as required
  • Health and Safety committee lead, including organizing meetings and conducting inspections

Responsibilities For HR & Benefits Analyst Resume

  • Manage Benefits Department personnel including daily responsibilities, hiring, coaching, performance issues
  • Lead a team of sourcing individuals across the region delivering end to end sourcing projects.
  • Manage US Service Awards program, which includes quarterly files to vendor, responding to employee queries/issues and distributing award packets to employees
  • Co-design and deliver the fit-gap workshops with the selected SI partner using the SI’s blueprint as the Pearson start point
  • Maintain an up-to-date and comprehensive understanding of the Ropes & Gray benefit programs and offerings
  • Assist with open enrollment coordination including benefit fairs at our U.S. offices

Responsibilities For HR Benefits & Comp Administration Rep Resume

  • Maintain an “expert’ level understanding of CAA’s benefit plans and trends, program offerings and regulatory benefit requirements
  • Perform on/off-boarding of employees in various health and/or retirement benefit programs
  • Proficiency with a variety of computer software, such as Word, Excel, Outlook and learning management systems
  • Assess costs, benefits, and risks of a decision while using sound logic to ultimately make well-informed decisions is also required
  • Comfortable with presenting information to groups of employees
  • Assist in ensuring that process documentation for Benefits processes are reviewed, updated and approved timely
  • Assist in ensuring that intranet for Benefits policies are reviewed, updated and approved timely
  • Support new hire process by entering new hires into the HRIS system – ADP’s WorkForce Now
  • Assist in answering benefits tickets

Responsibilities For HR / Benefits Administrator Resume

  • Fosters and maintains ongoing relationships with ADP, employees and HR representatives of supported teams
  • Quickly learn and adapt to changing technology and systems
  • Maintains employee confidence by keeping compensation and benefit information confidential
  • Support the benefits function & team; includes exposure to management of a benefits program including policy, best practice and employee engagement
  • Assist with benefits frequently asked questions (walk-ins, email, phone) pertaining to health & welfare, retirement and work life plans

Responsibilities For HR & Benefits Coordinator Resume

  • Deliver an agreed global Pearson process for all processes across the Benefits process scope
  • Coordinate global SME input into the design, development and implementation of Benefits process fit-gap and documentation creation, utilizing the global process framework established by the SI partner
  • Responsible for managing 2-3 Analysts dedicated to developing and documenting Benefits processes in order to configure the system accordingly
  • Responsible for working with regional process leads to understand country requirements in order to configure the system accordingly and develop documentation for local step-outs to the global process
  • Provides timely computation of employee benefits (e.g. health and welfare plans, government benefits, company benefits) for payout to associate
  • Resolves associate concerns on benefits items in a timely manner through thorough research and investigation
  • Coordinates with external parties such as HMO company and government agencies for efficient benefit delivery such as enrolment, changes in membership and termination

Responsibilities For HR Benefits Representative Resume

  • Special Projects: Provides logistics / administrative assistance in department or organization-wide programs / events
  • Personal Development: Discusses personal development plan with line manager and provides progress updates periodically for each performance review cycle
  • Requisition is open under local terms
  • Ensure identification of cost reductions, supplier consolidation, service delivery improvements, process efficiencies, risk mitigation and standardization across Citi businesses.
  • Lead Category Sourcing Managers to enable them to manage cross-functional teams comprised of stakeholders from multiple business units in the development and execution of sourcing strategies, RFX’s, supplier selection, negotiation and contracting processes

Responsibilities For HR-benefits Manager, Leave of Absence Resume

  • Establish reputation within ESC organization and business units as Business category ESC Subject Matter Expert (SME). Develop and grow relationships with business unit leadership promoting and expanding ESC’s influence within the categories
  • Generating reporting for the HR Business Partner, Compensation & Benefits, and Operations teams for associated client groups
  • Administering transactions within HRIS (Workday) to ensure employee information is up-to-date
  • Short-term and long-term disability, worker’s compensation, life insurance,
  • Death claims, rollovers, QDRO’s, QMCSO’s, distributions, loans, hardships,
  • Supporting the Operations team by initiating employee change forms and paperwork relating to organizational structure changes, acquisitions, internal transfers, promotions, leavers, salary changes & re-organizations and cost centre changes
  • Independent, self-starter with a commitment to teamwork

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