General Office Clerk Resume Sample
Aron Marks
8926 Casper Branch,
New York,
NY
+1 (555) 269 6110
Work Experience
General Office Clerk
06/2017
-
PRESENT
Phoenix, AZ
- Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer
- Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Processing internal paperwork
- Work with minimal direct supervision - self starter
- Computer skills - need Windows/Excel/Word experience
- Screens telephone calls, sorts and distributes incoming mail, publications and other correspondence, including confidential information
- Greets Customers, Suppliers and off-site Square D/Schneider Electric employees visiting facility and maintains visitor log and associated badges
- Provides support to manufacturing department office personnel performing data entry, file preparation, file purging, filing and other general office tasks
General Office Clerk
03/2014
-
01/2017
San Francisco, CA
- Operates in appropriate software packages as needed, i.e., Excel, Word, MRP systems, etc
- Prepares invoices for accounts payable including working daily with A/P to research, troubleshoot and correct past due invoices to avoid credit holds and fees. Clears blocked invoices on MRBR report in SAP, i.e., run report, extract invoices, find the problem and research and solve
- Provides support to office personnel performing PO entry into AMAP’s and receiving transactions in business unit and corporate MRP systems
- Maintains MRB/NCR related activities working with internal quality and suppliers
- Maintains completed Work Order Traveler and Shipping Checklist binders
- Maintains serial log and provides business unit with monthly shipment verification
- Supports Field Service personnel in processing paperwork for all domestic and international warranty shipments in an expedited manner
Education
Indiana Wesleyan University - Kokomo Campus
2010 - 2014
School's Degree in Computer
Professional Skills
- Good computer skills; Microsoft Excel and Word & Electronic File Management Experience
- Strong communication and social skills
- Possess strong organizational and follow-up skills
- Strong communication and social skills and able to receive criticism well
- Excellent written, verbal and social communication skills highly desired
- Strong customer service and grammar skills
- Basic computer skills, including Microsoft Word and Microsoft Excel
How to write General Office Clerk Resume
General Office Clerk role is responsible for basic, computer, social, word, microsoft, excel, etiquette, manufacturing, credit, training.
To write great resume for general office clerk job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For General Office Clerk Resume
The section contact information is important in your general office clerk resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your General Office Clerk Resume
The section work experience is an essential part of your general office clerk resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous general office clerk responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular general office clerk position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative General Office Clerk resume experience can include:
- Good organizational skills, with attention to detail
- Basic typing and computer skills required with knowledge of Microsoft Office products (Outlook, Word, Excel, PowerPoint)
- Prior experience with EDI
- Professional attitude and polished telephone communication skills
- Answering, redirecting, and prioritizing email requests from a national inbox
- Proofreading experience highly valued
Education on a General Office Clerk Resume
Make sure to make education a priority on your general office clerk resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your general office clerk experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in General Office Clerk Resume
When listing skills on your general office clerk resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical general office clerk skills:
- Effective telephone etiquette skills
- Excellent phone etiquette and people skills
- Tech savvy, organized, and excellent communication skills
- Effective public relations skills
- Communicate verbally and in writing effectively throughout all levels of the company
- Basic computer skills, including Word and Excel
List of Typical Experience For a General Office Clerk Resume
1
Experience For General Office Clerk Resume
- Mail processing experience
- Demonstrated knowledge of faxing
- Six months or more experience in a reception, clerical or administrative support position
- Demonstrated ability to be tactful and professional
- Two (2)years of related experience
- Strong familiarity with customer service
- Helping out with tax projects that come up during your busy tax season
- Greeting customers with a smile
2
Experience For General Office Clerk Resume
- Providing accurate, friendly customer service in a timely fashion
- Drafting correspondence that conform to prescribed style and format
- Collecting information required by various departments in order to perform departmental operations
- Contacting appropriate parties to resolve issues
- Communicating with executive level Director
- Processing various documents for the Department, as needed
- Supporting diverse projects for other employees as needed
3
Experience For General Office Clerk Resume
- Stamping on tax returns with firm’s information
- Answering multiline phone
- All tasks related to: word processing, data entry, filing, scanning, faxing, and copying
- Data entry, word processing, filing, scanning, copying, and faxing
- Coordinate with Accounting and Purchasing by receiving materials and services into JDE
4
Experience For General Office Clerk Resume
- Student Required Document Management — (Scanning, Storage, labeling, filing)
- Order and maintain office and lunchroom supply and maintain stock and order shipping/receiving supplies, etc
- General familiarity with reviewing documents for spelling and grammar
- Emphasize proper formatting and style when drafting correspondence
- Handle incoming and outgoing telephone calls
- Open and rout incoming mail and prepare outgoing mail
- Background working with calendar managements and scheduling appointments
- Email Management—Student document submission and processing request routing
- Data entry, copying, and sorting
5
Experience For General Office Clerk Resume
- Deep understanding of navigating basic office equipment and protocols
- Back logging of taxes to prepare them for processing
- Arranges hospitality accommodations for training classes and business unit visitors
- Background working with Microsoft Office
- Earlier work involving Microsoft Word
- Conform to prescribed style and format when drafting correspondence
- Comprehensive knowledge of navigating basic office equipment and protocols
- Knowledge of mail processing
- Answer telephone calls and manage outgoing ones as well
6
Experience For General Office Clerk Resume
- Assist in processing production orders
- Help maintain job files in office and shipping
- Back up month end JDE inventory reporting
- Back up purchasing in JDE
- Deep understanding of Microsoft Excel
- Complete auditable records: packing slips, pick lists, job close out paperwork
- Well-founded grasp of proofreading
- Deep understanding of flow charts
- Comprehensive knowledge of copying
7
Experience For General Office Clerk Resume
- Resolve delivery issues received from customer and driver incoming calls
- Print, scan and update documents in accordance to established office practices. Create and file documents relating to the operation of the facility
- Adherence to materials handling specifications
- Assist in locating materials that require removal from the stacks
- Adeptness in composing various kinds of correspondence
- Earlier work involving MS Outlook
- Practical knowledge of filing
- Knowledge of correct grammar/spelling and math
8
Experience For General Office Clerk Resume
- Exercise prescribed style and format when drafting correspondence
- Deliver warm, hospitable customer service accurately according to appropriate time frames
- General familiarity with typing 45 - 60 words per minute
- Some college or equivalent training
- Foundational knowledge in scanning
- Comprehensive knowledge of filing
- Document review (looking for signatures, correct pages completed, etc.)
9
Experience For General Office Clerk Resume
- Foundational knowledge in scheduling
- Proficiency in filing
- Expertise in scanning
- General familiarity with copying
- Deep understanding of order entry / data entry
- Command of filing
10
Experience For General Office Clerk Resume
- Climb stairs with load
- Handle support of diverse projects for other employees as necessary
- Offer friendly customer service accurately and quickly
- Comprehension of quality control
- Proficiency in customer service
- Multitask and communicate well with individuals of all backgrounds
- Interface with customers in a friendly manner
- Deliver support on diverse employee projects as necessary
List of Typical Skills For a General Office Clerk Resume
1
Skills For General Office Clerk Resume
- Faxing experience highly desired
- Navigating basic office equipment and protocols experience
- Demonstrate command of such tasks as data entry, faxing, copying, scanning, filing, and word processing
- Fice experience, Filing, Scanning, Sorting, Inbound/Outbound Calls
- Solid understanding of filing
- Previous experience working with scanning
- Good understanding of faxing
2
Skills For General Office Clerk Resume
- Strong navigating basic office equipment and protocols
- Demonstrate command of prescribed style and format when drafting correspondence
- Previous experience working with projects
- Good understanding of order entry
- Demonstrated knowledge of editing
- Solid understanding of customer service
- Solid understanding of e-file
3
Skills For General Office Clerk Resume
- Solid understanding of email
- Strong familiarity with navigating basic office equipment and protocols
- Solid understanding of numeric data entry
- Experience with calendar managements and scheduling appointments
- Prioritize workload and perform in a fast paced and challenging environment
- Office supply and equipment ordering experience
- Be able to prioritize workload and perform in a fast paced and challenging environment
4
Skills For General Office Clerk Resume
- Mail processing experience desired
- Handle multiple tasks to prioritize needs and expedite tasks upon request
- Microsoft Word experience desired
- Establish and maintain effective working relationships with staff and the public
- Microsoft Excel experience highly desired
- Foundational knowledge in customer service experience
- Previous experience in customer service or in an admin/receptionist in a corporate role is highly desirable
5
Skills For General Office Clerk Resume
- Experience as an Office Assistant or Administrative Assistant
- Business office experience
- Proven knowledge of data entry
- Demonstrated knowledge of Microsoft Word
- Microsoft Office experience highly desired
6
Skills For General Office Clerk Resume
- Strong familiarity with data entry
- Microsoft Office 365 experience desired
- General Office Experience
- Experience in an administrative/clerical role
- Administrative/clerical experience
- Hands-on experience with intermodel logistics
- Alpha 8,001 - 10,000 kph experience
7
Skills For General Office Clerk Resume
- Show the ability to adapt and learn new techniques and skill sets when required
- Strong familiarity with Microsoft Word
- Demonstrated flexibility to adapt to changes in procedures and job assignments
- Office Clerk experience recommended
- Microsoft Excel experience desired
- Proven flexibility to adapt to changes in procedures and job assignments
- Experience with numeric data entry
- Be creative, adaptive, and eager to learn new technical skill sets
8
Skills For General Office Clerk Resume
- Proven knowledge of work flow coordination
- Office Clerk experience recommended
- Microsoft Office experience desired
- Switchboard phone (1-10 lines) experience
- Operate equipment in accordance with approved procedures and profiles
- Records maintenance experience highly valued
9
Skills For General Office Clerk Resume
- Demonstrated knowledge of personnel file maintenance
- New employee orientation experience
- Performing data entry, word processing, filing, scanning, copying and faxing
- Performing data entry, scanning, word processing, copying, filing, and faxing
- Communicating with vendors and suppliers (providing direction, filing claims, giving feedback)
10
Skills For General Office Clerk Resume
- Receiving and transmitting job and inventory information
- Opening the office and making sure lobby is clean and organized
- Making coffee and ensuring conference room is stocked and ready for meetings
- Greeting and directing all guests
- Filing and scanning documents
- Answering phones and greeting guests
- Packaging and sorting loan disclosers
- Working directly with vendors, client, customers, and coworkers from across the country
- Assisting with project based needs for multiple departments
List of Typical Responsibilities For a General Office Clerk Resume
1
Responsibilities For General Office Clerk Resume
- Place and receive telephone calls
- Provide a warm environment to customers
- Provide support on diverse employee projects as necessary
- Meet customers in a friendly manner
- Provide accurate, friendly customer service without delay
- Expertise in MS Outlook
2
Responsibilities For General Office Clerk Resume
- Proficiency in switchboard phones from 1-10 lines
- Foundational knowledge in Microsoft Excel
- Invoice Customers in JDE or QuickBooks
- Follow up with customer on AR issues
- Monitor PO Box and make bank deposits
- Assist CSR Manager with order confirmations
- Maintain plant waste and productivity reports
- Respond to customer and corporate requests for information and access relevant files
- Comply with all data integrity and security policies
3
Responsibilities For General Office Clerk Resume
- Comply with all others assignments from superior(s) not covered above
- Reserves conference rooms for meetings and presentations and confirms requests, supplies and refreshments
- Interface with customers in a friendly manner and provide service quickly and accurately
- Maintain and file reports, records, forms and schedules
- Collect information required by various departments in order to preform departmental operations
- Receives and transmits job and inventory information
- Contact appropriate employees to resolve issues
- Processing Accounts Payable checks and vouchers generated through North America Payables, including those requiring special handling, in a timely and accurate manner
4
Responsibilities For General Office Clerk Resume
- Work with a team on the breakdown of office equipment and furniture
- Keep materials organized and neat for relocation
- Multitask, collaborate and communicate well with individuals of all backgrounds in a fast-paced environment
- Data entry of all documents into the internal system
- Heavy use of Excel for the organization of meetings and travel
- Properly organize warehouse to ensure all material is accessible, countable and identifiable
- Pull material, restock installation crew vans, and return excess materials
5
Responsibilities For General Office Clerk Resume
- Review and document inventory counts to ensure accuracy within the warehouse
- Deliver materials to job sites when needed
- Use computer software system to issue and receive material
- Comprehensive knowledge of Microsoft Word
- Gather, sort and distribute mail
6
Responsibilities For General Office Clerk Resume
- Construct documents for the office
- Proficiency in data entry
- Expertise in data entry
- Foundational knowledge in MS Outlook
- Proficiency in Alpha 6,000 - 8,000 kph
- Comprehensive knowledge of customer service
- Resolve delivery issues forwarded by centralized customer-care staff
- Support the delivery operation in preparation of labels, invoices, and related documents
7
Responsibilities For General Office Clerk Resume
- Interact with La-Z-Boy Dealer Services to resolve RDC defective inventory issues
- Process credit reimbursement requests (ASAP) for RDC repaired merchandise
- Maintain system to accurately file sales, service and delivery invoices
- Respond to customer communications in an accurate and timely manner and investigate and resolve customer complaints
- Create, review and maintain various reports and ensure proper company functions
- Managing multiple projects simultaneously (such as responding to informational requests that require pulling and complying data for external and internal customers)
8
Responsibilities For General Office Clerk Resume
- Types such items as correspondence, lists, reports, and simple statistical tables, from rough drafts
- Files, copies, faxes, and sorts/delivers mail
- Phone Assistance — Staff Backup
- Assist with Office Walk-in Traffic — Staff Backup
- Offer a warm face for customers
- Provide support to other employees with diverse projects as necessary
- Receive and place telephone calls as needed
- Provide front desk and receptionist support as needed
- Offer support on diverse employee projects
9
Responsibilities For General Office Clerk Resume
- Proficient in Microsoft Office (Word, Excel, Outlook, Access)
- Proficient with Microsoft Office Suite and Google Suite
- Familiar with both Mac and PC
- Willingness to assist wherever necessary
- Proficiency in other Microsoft Office applications desirable (Word, Outlook, PowerPoint)
- Considerable knowledge of general office procedures, practices and equipment
10
Responsibilities For General Office Clerk Resume
- Adeptness in Microsoft Excel
- Command of customer service
- Foundational knowledge in email
- Command of data entry
- Sort and distribute documents and mail to designated department
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