Coordinator, Account Resume Sample

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Kathleen Satterfield
368 Ruecker Lane,  Dallas, TX
+1 (555) 191 2620

Work Experience

Senior Account Coordinator
08/2017 - PRESENT
Boston, MA
  • Communicate effectively with Sales Associates, Counter Managers, Buying office, Planners, GSM, Store. Managers, District Merchants and Project Manager
  • Executes / oversees orientation of new Counter Managers.
  • Organizing and preparing campaign data from multiple data sources for client meetings (weekly, monthly and quarterly) and preparing documents for client-facing presentations
  • Understanding of digital solutions: SEO, SEM, Social Media, Display, Mobile, Email, etc
  • Managing campaign updates and optimization notes
  • Facilitate communication between key account
  • Compiling and reconciling data exports (requires experience and comfortability with numbers/spreadsheets)
  • Act as a liaison between Adtaxi Corporate Digital Operations and Adtaxi Twin Cities/Pioneer Press Ad Department
Digital Account Coordinator
10/2012 - 03/2017
Philadelphia, PA
  • Work closely with management on new initiatives as needed
  • Providing excellent sales, service, and marketing support is critical to our digital competitive position
  • Multi-task, and work efficiently in a high-paced, deadline oriented environment
  • Understanding of ad-serving technologies & programmatic platforms, DFP, Google AdWords, Social platforms, etc
  • Excellent communication skills both verbally and in professional documents
  • Detail oriented, ability to organize, plan, prioritize and re-prioritize workload effectively, proficient/up to date skills with computers and all MS Office Suite products, advanced Excel skills including creation & use of Pivot Tables
  • Takes initiative to collaborate with team to contribute to revenue generation, thrives working in a collaborative, fun team environment
Account Coordinator Intern
06/2007 - 07/2012
Detroit, MI
  • Provide timely tracking and account maintenance with current digital media plans
  • Manage each project from insertion order, optimization strategies, and pulling data reports to help ensure performance success
  • Work with internal tools and staff to inspect campaign delivery and optimize performance on an ongoing basis
  • Pull inventory requests, analyze and send out weekly reports using internal online ad tracking & pacing systems
  • Make sure each campaign meets their goal and adjust when necessary
  • Provide first class customer service to clients, external and internal, with clear and prompt communication, quality deliveries, and innovative solutions
  • Positively impact the team by regularly contributing to the constant improvement of our systems, processes, and tools
  • Take initiative and drive projects with minimal supervision


Northwood University - Florida Campus
2002 - 2007
Bachelor's Degree in Marketing

Professional Skills

  • Excellent customer service skills, coordination, organizational skills, prioritization, problem solving & decision making skills
  • Excellent communication skills and experience with direct client interactions
  • Excellent problem-solving skills supported by an inquisitive nature and willingness to learn
  • Strong interpersonal skills; emphasis on collaboration, dependability, and relationship management
  • Needs strong communication skills
  • Strong listen, written and verbal communication skills
  • Strong relationship building and selling skills

How to write Coordinator, Account Resume

Coordinator, Account role is responsible for excel, digital, trading, retail, finance, credit, training, database, marketing, auditing.
To write great resume for coordinator, account job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Coordinator, Account Resume

The section contact information is important in your coordinator, account resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Coordinator, Account Resume

The section work experience is an essential part of your coordinator, account resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous coordinator, account responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular coordinator, account position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Coordinator, Account resume experience can include:

  • Results oriented nature with strong project management skills
  • Communicate effectively to the teams and management. Motivate the teams
  • Plan Store visits effectively. Ensure time and resources are allocated strategically
  • Customer Service skills with ability to proactively anticipate and provide solutions to customer needs
  • Exceptional interpersonal, networking, and (client-facing) verbal and written communications skills
  • Handle multiple account tasks efficiently, effectively and productively

Education on a Coordinator, Account Resume

Make sure to make education a priority on your coordinator, account resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your coordinator, account experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Coordinator, Account Resume

When listing skills on your coordinator, account resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical coordinator, account skills:

  • Proven customer service/relations skills, including situational leadership and dispute/conflict resolution
  • Interact effectively with other Brand’s departments (Education, Marketing, Visual Merchandising) to support sales objectives
  • Maintain list client’s show air dates and priorities to ensure that senior Account Services team members are abreast of upcoming priorities
  • Needs great organizational skills
  • Work experience in a trafficking role. Previous experience handling national accounts
  • Effectively refer matters to appropriate person for resolution

List of Typical Experience For a Coordinator, Account Resume


Experience For Digital Account Coordinator Resume

  • Detail oriented nature with exceptional interpersonal, communication and organizational skills
  • Provide a key point of contact with our small business clients as we deliver an effective and affordable online marketing solution
  • A sales focused and direct experience/knowledge in the online/internet and/or advertising industries
  • Experience working within a team and independently
  • Facilitate final review and approval of all projects prior to delivery
  • Relevant post-graduate work experience or related internship required, preferably in a corporate or start-up company environment
  • Able to independently prioritize, organize and manage multiple concurrent projects
  • Maintains excellent customer relations at as many levels possible between the brand and the retailer
  • Implementing new campaign builds, ad trafficking, and tracking processes across programmatic display, social, video, and search

Experience For Senior Account Coordinator Resume

  • Optimising campaigns to drive incremental performance, including keyword and placement research, copy writing and rotation, and new feature introduction
  • Supporting Programmatic and Search Specialists in managing campaigns to meet client objectives and drive maximum return on investment
  • Reporting on campaign activity and providing actionable, data-driven insights
  • Participating in client WIPs and liaising with a wide range of team members to deliver on key projects
  • Invoicing: Collaborate with Sales Invoicing, Finance and Credit to reconcile campaigns from a revenue standpoint through Folio system
  • Analyze and send out reports using internal online ad tracking & pacing systems
  • Proactively reaching out to account teams soliciting feedback for the work and taking appropriate action
  • Manage initial campaign workflow and kickoff with ad processing, billing, campaign implementation, and ad trafficking
  • Assist with month end closeout by ensuring completion of billing adjustments and order auditing

Experience For Account Coordinator Intern Resume

  • Manage client “swag” items: keeping inventory, organizing new items, brainstorming new items for clients based on market
  • Drive customer affinity by delivering exceptional Customer Service (meeting or exceeding phone and email metrics as
  • Assist in supporting high touch digital advertising clients’ needs
  • Assists in management of meeting processes and schedule, including agendas and follow-up
  • Work with the sales and/or account planning team to understand the client’s advertising objectives and develop proposals that align with those objectives
  • Enjoy working in a fast paced, changing environment
  • Are comfortable & confident in answering and/or resolving client inquiries
  • Learn new billing and trafficking systems in a timely fashion; use systems to process all ad orders
  • Interface with central ARM to clear holds and research billing discrepancies to assist sales team in resolving client disputes

Experience For Coordinator, Account Services & Operations Resume

  • Talent for learning quickly and working collaboratively with a wide range of internal and external stakeholders
  • Manage the onboarding & launch of private deals, working with both internal and external participants
  • Assist with client prospecting and meeting preparation
  • Responsible for the timely execution of all in-store programs according to retailer marketing calendar
  • Manage each campaign set up from insertion order to fulfillment, to pulling data reports to help ensure performance success
  • Request files from the filing team on behalf of other team members

Experience For Coordinator, Account Services Resume

  • Provides primary 800# phone support and assistance for accounts, ranging from product inquiries, order entry/placement assistance to issue resolution
  • Assign, manage and document specific tasks, communicating variations from originally estimated costs and timeline
  • Serve as expert on digital products and campaign implementation; answering questions and concerns for local account planners and AE’s
  • Have a desire to learn and grow in the digital marketing space
  • Research top clients/opportunities for Digital Marketing Managers and send updates with relevant data
  • Attends Account Group planning and other strategy meetings
  • Obtains necessary legal clearances on all advertising
  • Closes all complete and/or canceled jobs and ensures appropriate billing
  • Communicate directly with clients, as needed, to troubleshoot and resolve billing errors, concerns and/or issues

Experience For Account Coordinator, Programmatic Resume

  • Work with internal teams & partners to brainstorm new revenue ideas for existing/new clients
  • Learn new sales tools & build advertiser relationships while working in a collaborative sales environment
  • Work with closely with FRC, IT and Ad Production to ensure billing credit and production issues are communicated and resolved quickly
  • Intermediate working knowledge of Microsoft Office applications, especially Excel
  • Support the operational management of Turners core technology platforms including: DFP, Adx, Freewheel, Rubicon
  • Provide deal health analysis, delivery management, and troubleshooting with buyers
  • Weekly deal stewardship and account tracking for revenue and delivery Campaign Stewardship and Analysis
  • Assist with regional OOH marketing efforts and/or Award Submissions
  • Manage the ordering of supplies for the Chicago team

Experience For Coordinator, Account Management Resume

  • Manage the cleaning service accounts and any associated tasks
  • Respond to any building management questions, or request repairs/service
  • Informs RBD/Marketing Manager of stock issues and liases with store management/warehouse/operations management to solve problems
  • Maintain accurate and up to date social media tracking at point of sales
  • Train staff on proper planning/execution/follow up of at counter event, client registry, customer relationship management and product launches
  • Responsible for the Brand image and highest possible standards following region policy
  • Maintains visual merchandising elements of the Brand

Experience For Coordinator Account Management Resume

  • Responsible for the management, local training and motivation of Beauty Advisors
  • Analyze competitors’ market trends for meetings with marketing teams to brainstorm on potential listings to propose in new season
  • Partner with the Account Manager to provide consultative services to clients regarding plan design and service improvement
  • Manage client information covering topics such as benefit design, implementation specification, client member eligibility data etc
  • Manages ongoing relationships and service delivery to clients for one or more accounts

Experience For Bts Account Coordinator Resume

  • Acts as outward - facing, dedicated resource for assigned large complex accounts, typically with direct client contact (not call center)
  • Represents client internally and coordinates with other business units to implement client systems, complete projects, and address ongoing service needs
  • Creation of internal reports and trackers using price scrape technology
  • Support in forecasting and SKU management with NAM
  • Previous Account Management for delivering digital solutions
  • Knowledge of digital campaign trafficking (Programmatic platforms, DFP, Google AdWords, Social platforms, etc)
  • Can embrace change, take initiative and work well in a collaborative, learning environment
  • Flexibility to work any necessary schedule including weekends and to travel on cruise-line as needed

Experience For Dedicated Account Coordinator Resume

  • Act as a liaison between Adtaxi Corporate Digital Operations and local New England region teams
  • Mentor Entry Level AC’s
  • Interface with Creative Services to develop and produce ZoomShops’ aesthetics and add-ons to communicate the Benefit DNA and maintain the perception of Benefit’s prestige
  • Work closely with Benefit Digital and Zoom Digital to deploy an efficient Graphical User Interface (GUI) to maximize customer engagement while communicating Benefit’s DNA
  • Maintain and update departmental QRM database, chase up outstanding items, liaise with QRM Manager, audit and other client teams

List of Typical Skills For a Coordinator, Account Resume


Skills For Digital Account Coordinator Resume

  • Excellent interpersonal and written communication and presentation skills
  • Experience with DFP - setting up campaigns, trafficking and reporting
  • Possible input regarding customer communications on campaign performance including, effectiveness, targeting and strategy
  • Liaison with web production, sales, marketing and analytics regarding planning and prioritization to assist in execution of the campaigns
  • Help advertisers maximize the effectiveness and efficiency of their affiliate spend by building and interpreting reports that capture program performance
  • Strong desire for career in Sales Management

Skills For Senior Account Coordinator Resume

  • Some sales-related experience in a competitive environment
  • Strong attention to detail with ability to track multiple projects and timelines simultaneously
  • 1 – 3 + years of Account Management or equivalent experience
  • Basic proficiency in MS Word, Excel, and Outlook, and experience working within a tracking/database system environment
  • Experience reviewing digital advertising campaign performance and execution
  • Demonstrated collaborative approach to achieving goals and working across teams
  • Experience in pulling and presenting data in an easy-to-interpret format
  • Online marketing experience, ideally from a digital agency or online media outlet
  • Good working knowledge of MS Office and Outlook (Excel, Power Point, Word; Email)

Skills For Account Coordinator Intern Resume

  • Work independently, as well as be a strong team player
  • Project Lead, project Management, resource management, or financial analysis experience
  • Demonstrates a Collaborative Style
  • One to four years of client management experience
  • Experience with account management
  • Ales Support experience

Skills For Coordinator, Account Services & Operations Resume

  • Experience with H.S.A. (Health Savings Account) plans
  • Experience with notional plans
  • Strong work ethic, flexibility, and a desire to actively contribute to the group’s success
  • Work experience in luxury fashion accessories
  • Working knowledge setting up and build Facebook and Instagram campaigns (FB Insights)
  • Driving go-to-market solution and campaign success by working with relevant teams to assess account coverage

Skills For Coordinator, Account Services Resume

  • Working knowledge of Google AdWords platform (New and Previous versions)
  • Handling intensive levels of back n’ forth with all key stakeholders to ensure flawless execution and client satisfaction
  • Understanding of design and creative needs via electronic communication
  • Working knowledge of Google’s AdX, Rubicon, LiveRail, and DFP
  • Obtaining prices for customer requested PVR’s
  • Help to moderate and monitor social communities in our space including social auditing and listening

Skills For Account Coordinator, Programmatic Resume

  • Develop an understanding of all social channels, how they are evolving every day and where we need to be playing in the future
  • Achieve monthly sales growth above the market by implementing the Action Plans, executing promotions, and establishing monthly individual sales targets
  • Is adaptable in approach and is willing to be flexible to accommodate the changing needs of the team
  • Coordinate sales development respecting brand guidelines, and according to client needs/considerations and objectives provided by ASM
  • Facilitate new work requests, clearly defining deliverables and schedules
  • Ensure UX&D is represented in all delivery planning
  • Confident and able to tackle challenging situations
  • Flexible and adaptive in response to changing team needs

Skills For Coordinator, Account Management Resume

  • Draft content for social channels including, Twitter, Facebook, Instagram, LinkedIn, etc
  • Ensure all team members are adhering to the Brand’s Service Ritual at all times
  • Is above average [to market] in fundamental competencies like Data analysis, Business Research, Writing & Presentation, MS Tools, Communication & Diction, etc
  • Support the day to day administration of marketing initiatives for business units via digital and non-digital channels
  • Maintain a high level of awareness with marketing channel activities and provide professional communication with key business contacts as needed
  • Internal project management of marketing programs from conceptual development through program delivery
  • Collaborate with Marketing Practice teams to ensure the Practices have visibility within the business unit
  • Able to work productively and harmoniously with others on a consistent basis

Skills For Coordinator Account Management Resume

  • Manage relationships with internal business and technology partners
  • Understand partner business strategies, objectives, products and users
  • Track and report on delivery performance and resource capacity
  • Facilitate partner engagements (Proposals, Procurement, Statements of Work)
  • Collaboratively address portfolio risk mitigation and issue resolution
  • Knowledge of Microsoft office: Word, Excel, Powerpoint, Outlook
  • Understand/interpret technical information and relay to stakeholders

Skills For Bts Account Coordinator Resume

  • Flexibility to work extended hours to meet project deadlines as required
  • Entrepreneurial spirit and a team player
  • Work directly with Digital team and account leaders to develop inspirational social media strategies to help elevate our clients brand
  • New Item Set Up/Maintenance and Verification
  • Be the team’s primary liaison with the Account teams and the Management group
  • Be the team's primary liaison with the Berkeley Heights office and the Management group

Skills For Dedicated Account Coordinator Resume

  • Coach and speak to the company’s High-touch Leadership Competencies with staff to foster the use of the common language
  • Knowledge of IAB standards
  • Support AEs with Google Trends and Analytics assistance for sales and upsell opportunities
  • Increase sales, as set by Area Sales Manager (ASM), and gain market share
  • Contribute to the Retail Excellence of each Brand through improving appearance of retail space and image of the brand (While respecting the visual & merchandising guidelines)
  • Analyze market competition & customers’ information in order to make recommendations to management
  • Revise client’s assortment to focus on bestsellers. Track inventory level to ensure that products are never out of stock
  • Manage travel expense budget & promotional/ contest investments for the assigned clients (in coordination with the Area Sales Manager), measuring Return on Investment (ROI) of actions
  • Comfortable with ‘test and learn’ approach for best practice sharing

List of Typical Responsibilities For a Coordinator, Account Resume


Responsibilities For Digital Account Coordinator Resume

  • Possess MS Excel skills
  • Complete billing adjustments, including current month and prior period
  • Prioritize to deliver multiple tasks on time, and meet deadlines
  • Good level of PC literacy especially Excel and Power Point
  • Some commercial experience ( Customer service)

Responsibilities For Senior Account Coordinator Resume

  • Good communicator and presenter
  • Experience with web development software such as Dreamweaver and Word Press
  • Three years account management or client services experience in healthcare or related field
  • Supporting NAM in trading the account and achieving yearly. budgets for EU and UK business
  • Delivering in - depth information to the employer regarding account set-up, account funding, and other aspects of the account
  • Communicate directly with clients to secure payment and billing information
  • Coordinate the order processing pipeline from start to finish. Use internal systems to schedule and track projects throughout the facility

Responsibilities For Account Coordinator Intern Resume

  • Collaborate with Account Management on campaign summaries, tracking reports and other deliverables
  • Daily and weekly reporting / Analysis
  • Focus on growing more per door through product focus and improved listings
  • Capable of switching from one assignment to another, quickly and accurately
  • Dynamic individual willing to work in a fast paced environment
  • Monitor weekly pacing and optimization strategies that include the full digital product portfolio
  • Act as QRM monitor for relevant projects to ensure relevant authority is acquired
  • Act as tax department’s GTAC champion, consult DRM where necessary

Responsibilities For Coordinator, Account Services & Operations Resume

  • Assist with preparation for any internal audits
  • Maintain in-depth knowledge of Tribune Digital’s capabilities, inventory availability, advertising opportunities, and pricing strategy and provide documentation for internal and external clients
  • Elevate and generate overall awareness of Tribune’s digital assets, products, and offerings and aid in communication to in-market Sales teams
  • Assist with all operational issues of the Account Management group
  • Assist with management of all group reports
  • Follows up on matters to ensure completion

Responsibilities For Coordinator, Account Services Resume

  • Liaison between SVP Partnership Strategy & Service and his/her direct reports, as well as internal and external contacts
  • Coordinate all group paperwork that requires SVP’s approval
  • Maintain in-depth knowledge of troncs digital’s capabilities, inventory availability, advertising opportunities, and pricing strategy and provide documentation for internal and external clients
  • Managing new DVD/Blu-Ray releases and cataloging incoming orders for Fox, Lionsgate, Anchor Bay, DreamWorks Animation, MGM, Classic Media, National Geographic, and other distributed partners
  • Responsible for resolving advertisers’ contracts and billing issues in a timely manner
  • Goal-oriented team player: we all chip in and support each other to hit our team targets and company goals!
  • Enjoy a fast paced start-up environment

Responsibilities For Account Coordinator, Programmatic Resume

  • Create and update detailed project plans
  • Support account executives to coordinate a team consisting of copywriters, art directors, designers, video producers and editors to ensure that appropriate resources are assigned
  • Achieve Retail sales targets and in his/her region
  • Drive the Retail Managers and their teams to achieve and exceed their objectives
  • Ensure that the highest levels of customers services are offered at all times
  • Set Retail Sales targets and customer service standards. Track sales results
  • Maintain a supportive and collaborative relationship with the business partner – while ensuring M.A.C status, store environment and operating conditions are respected (where applicable)
  • Maintain and update global engagement team databases and contact lists as appropriate. Collate relevant client information from publicly available databases and communicate to team via newsletters and databases

Responsibilities For Coordinator, Account Management Resume

  • Liaison with Ad Operations, the product team, and yield management to institute optimization tactics and campaign compliance as well as communicate changes, enhancements, and progress to AE’s and clients where necessary
  • Work cross functionally with Traffic/Operations team to ensure correct fulfillment, tagging strategy has been implemented and provide optimization strategy according KPI’s
  • Excellent written/verbal communication; ability to relay technical concepts to non-technical Audiences
  • Keep a cool head and positive attitude when executing tasks across accounts
  • Reviews client-related information (including sales data, store checks, competitive analysis) and provides same to Account Service and Creative as requested
  • No charge allocation management in agreement or in conjunction with Area Sales Manager

Responsibilities For Coordinator Account Management Resume

  • At a point of sales level, warrants that agreements are respected and that Brand resources are used efficiently
  • No charge allocation management in agreement or in conjunction with ASM
  • Are a team player and a problem solver
  • Consider yourself proficient in Microsoft Word, Excel, and PowerPoint
  • Can manage multiple projects/clients at the same time
  • Are someone who is ready to jump in and be hands-on

Responsibilities For Bts Account Coordinator Resume

  • Want to take ownership of your work
  • Gather and assemble background information and research as needed by Digital Marketing Managers and Campaign Strategists in development of pre-call client analysis, etc
  • Assist teams with: Insertion orders, screenshots, audience/traffic data, media research, creative approvals, & proposals; assisting Digital Marketing Managers in the preparation for client meetings
  • Develop and keep a strong knowledge of Amplified Digital’s product offerings; including the ability to identify the proper media mix to reach specific client goals. (Training provided.)
  • Self-starter, detail oriented and organized

Responsibilities For Dedicated Account Coordinator Resume

  • Monitors all production activity
  • Initiates production estimates and acts as control for all estimates
  • Prepares reports on client meetings, if in attendance
  • Tracks client media and production expenditures and completes the BCR monthly
  • Reviews and helps prepare monthly status reports
  • Coordinate creative fulfillment by working directly with advertisers, account executives and account managers. Includes updating creative on existing ad schedules and replacing creative and landing pages as requested by the client
  • Liaise IOs, creative and needed information between CMG Digital Revenue & Operations, AEs, AMs and clients
  • Work with Sales and DRO teams during post-sale process to ensure submitted information is accurate and deadlines are met. Review insertion orders& creative, including landing pages, for accuracy

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