Travel Sales Manager Resume Sample
Jolie Murazik
26267 Schuster Meadows,
Philadelphia,
PA
+1 (555) 585 6606
Work Experience
Business Travel Sales Manager
04/2017
-
PRESENT
Dallas, TX
- Experience as a sales manager within the Sales & Marketing department, preferably in a boutique lifestyle property
- Participate in the development and implementation of the annual Marketing Plan as it pertains to Individual Travel market segments to be utilized in the achievement of revenue goals
- Collaborate with Operations to ensure that new programs, services, amenities, etc. targeted to the Individual Travelers are effective and assist in the further growth of the Individual Travel market segments
- Special projects as assigned by the Director of Business Travel Sales and the Director of Sales & Marketing
- Anticipate our guests’ needs and respond promptly
- Experience as a manager within the Sales & Marketing department, preferably a four-diamond resort
- Knowledge of the travel trade industry essential
Franchised Business Travel Sales Manager
02/2013
-
03/2017
New York, NY
- Understanding of budgetary and fiscal responsibility within the sales and marketing departments
- Knowledgeable of the Philadelphia Hotel Market and the hotels' competitive set
- Proficient in analysis of Hotelligence®, STR® report, reader boards and other market intelligence data
- Solicit new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
- Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
- HEI Hotels and Resorts is an equal opportunity employer Race/Age/Gender/Disability/Vets
- Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team
Senior Business Travel Sales Manager
06/2010
-
10/2012
Phoenix, AZ
- Operate the Sales Department within established sales expense budget.
- Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts
- Develops and implements strategies for achieving individual sales goals
- Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded
- Research, identify, develop and secure new and existing Local and Global Corporate, Consortia and Government segments to meet or exceed revenue, room night and ADR goals
- Retain and grow existing accounts through competitive, market and indistry research, analyzing customer needs, and creative problem solving. Expert knowledge and understanding of HT360
- Skilled and self sales negotiator responsible for maintaining an active schedule of telephone solicitation, outside sales calls, and community and industry networking activities
Education
Herzing University - Kenosha Campus
2005 - 2009
School's Degree in Business
Professional Skills
- Strong professionalism, diplomacy, selling skills, and work habits
- Effective listening, verbal, written, negotiation, presentation, and closing skills
- Flexibility, reliability, creative problem solving and strategizing skills required
- Prior BT sales experience required
- Organizational skills that result in accurate, timely, and thorough work
- Valid California drivers license for off-site sales prospecting and be able to successfully pass requirements as part of our driving record check
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
How to write Travel Sales Manager Resume
Travel Sales Manager role is responsible for training, government, events, travel, reporting, planning, database, negotiation, dynamics, drivers.
To write great resume for travel sales manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Travel Sales Manager Resume
The section contact information is important in your travel sales manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Travel Sales Manager Resume
The section work experience is an essential part of your travel sales manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous travel sales manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular travel sales manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Travel Sales Manager resume experience can include:
- Conduct property site inspection tours of the chain’s facilities and services; entertains qualified potential clients in accordance with company policies and procedures
- Working knowledge of Hotelligence 360 reports
- Respond to inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc
- Attends weekly Sales meeting updating Sales team on hotel / industry news
- Respond to sales inquiries from potential clients and customers seeking sleeping rooms for local corporate market
- Understand the hotel’s operations, including room types, meeting capacities, services, features and benefits
Education on a Travel Sales Manager Resume
Make sure to make education a priority on your travel sales manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your travel sales manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Travel Sales Manager Resume
When listing skills on your travel sales manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical travel sales manager skills:
- Collaborate effectively with other hotel employees and managers to ensure teamwork
- Strong, comprehensive knowledge and keen awareness of the Hotel’s primary neighborhood, its surrounding areas, and resources
- Experience managing to brand standards
- Provides excellent customer service consistent with the daily service basics of the company
- Experience with TravelClick’s Agency 360 platform
- Five or more years of Sales Management experience in Hotels
List of Typical Experience For a Travel Sales Manager Resume
1
Experience For Business Travel Sales Manager Resume
- Work with the Revenue Management department to determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel
- Handle group bookings and contracts from local/corporate market
- Travel primarily outside the hotel to initiate new sales, solicit leads, hold conferences and make sales proposals and presentations
- Determine rates and negotiate contracts
- Develop sales strategies to meet or exceed established revenue and room night goals
- Analyze local market trends and competitor activity to identify business leads
- Produce accurate and timely reports that meet the needs of the Director of Sales & Marketing and senior management to include the reporting of appointments, calls made and business leads
List of Typical Skills For a Travel Sales Manager Resume
1
Skills For Business Travel Sales Manager Resume
- Demonstrated customer service and orientation
- Three or more years of BTS experience
- Two years of Hotel Sales experience with concentration in Business Travel in a Full Service property is a requirement
- 2 + Hotel Sales Experience
- Business Travel Sales Experience
- Experience in Business Travel Sales
2
Skills For Franchised Business Travel Sales Manager Resume
- Daily morning manager’s meeting
- Accurately communicate details on groups/accounts to other operating departments as needed
- Solicitation, negotiation and closing winner
- Sales training as scheduled
- Become proficient with all computer systems and reporting functions
- Proficient in sales applications such as Delphi, Opera Sales and catering or other like programs
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise
- Meet / exceed expectations for prospecting calls, appointments, presentations, and proposals
- Remain positive, resourceful and improvise while working in a fast-paced environment, sometimes under pressure
3
Skills For Leisure Travel Sales Manager Resume
- Responsible for achieving individual transient & long term goals revenue goals
- Assists in the budget/marketing plan process, attend RevMax meetings
- Assists property DOS with monthly forecasting as directed
- Assert comprehensive knowledge and keen awareness of the Hotel’s primary market, its surrounding areas and resources
- Research, price, strategically plan and negotiate on the Hotel’s behalf
4
Skills For Senior Business Travel Sales Manager Resume
- Network at professional industry events and/or travel on the Hotel’s behalf
- Lead referral to other properties, Global Sales and Regional Sales Managers for accounts that have travel to multiple markets
- Company conference calls as scheduled
- Sales Administration/Time Management
- Monthly one-on-one meetings with Director of Sales
- Weekly business review calls
5
Skills For Individual Business Travel Sales Manager Resume
- Generate PRA’s or designated sales contracts for new business
- Maintain accurate, detailed and organized files/contracts on all events, customer inquiries and bookings
- Executes and supports the company’s customer service standards
- Community involvement and/or professional association is highly regarded
- Provide service to internal and external customers in a professional and courteous manner
- General knowledge of contract laws
6
Skills For Worldwide Business Travel Sales Manager Resume
- Travel based on client needs
- Report generation and comprehension
- Proactive planner who executes and delivers results
- Position is property based.
- Business Travel customer focus: Identify target accounts
7
Skills For Travel Sales Manager Resume
- Knowledge of Corporate, Consortia, FIT/Wholesale markets
- Proficient in Microsoft Word, Excel, PowerPoint, Delphi and Opera
- Assess customer needs, understand market dynamics and prepare presentations / proposals tailor for individual clients
- Compile facts and figures, analyze information and arrive at logical conclusions and sound business decisions
- Attend weekly Winner’s conference calls with corporate office
- Promote the City and the Hotel via planned sales calls and occasional sales trips to personally meet with clients outside of immediate area
- Actively support the development, training, mentoring of all associates and accept such responsibilities if assigned by the Director of Sales or General Manager
- Attend scheduled meetings
- Excel, Hotelligence, Word
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