Regional Travel Manager Resume Sample

5.0
13 votes

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Ervin Shields
91754 Hackett Isle,  New York, NY
+1 (555) 499 0309

Work Experience


Regional Travel Manager
08/2016 - PRESENT
New York, NY
  • Manage all aspects of travel/service delivery in NAM and LATAM
  • Adopt strategy at regional and local level in line with global strategy/policy guidelines
  • Manage day-to-day operations including but not limited to Travel Management Company (TMC), customer service resolution, and collaboration with the TMC team to innovate and simplify travel operations
  • Collaborate with Tesla security and EH&S to drive and socialize duty of care
  • Be the online booking tool (OBT) expert, know the system in and out, make necessary changes/updates as needed
  • Develop and nurture relationships with internal stakeholders
  • Identify problems or inconsistencies in the program and develop appropriate recommendations for resolution
Regional Travel Manager
11/2011 - 07/2016
Phoenix, AZ
  • Facilitate live training sessions and webinars to train employees on policies, travel tools and resources
  • Benchmark and update T&E policies and all related materials as needed
  • Collaborate with the finance and expense teams regularly to ensure alignment and transparency
  • Participate in internal travel and expense related meetings when required
  • Manage the Americas Meetings & Events program, suppliers, and relationships including driving SMM strategy on sourcing, technology, payments, and reporting
  • Proven negotiation skills with suppliers
  • Experience with duty of care systems (i.e., iJet, ISOS, etc.)
  • Proven experience in program implementation including but not limited to agencies, tools, policies and upcoming innovative travel technologies

Education


University of Phoenix - St. Paul Learning Center
2007 - 2011
Bachelor's Degree in Business

Professional Skills


  • Excellent verbal and written communication skills and strong organizational skills, including the ability to manage initiatives across teams, driving Travel Brand Awareness and helping to drive Travel program engagement and development
  • Demonstrated leadership skills to guide and influence stakeholders
  • Progressive industry experience and proven ability to influence and drive change
  • Change & improvement skills
  • Communication and informational skills
  • Experience in travel category lifecycle management
  • Previous experience as travel manager or other work in the travel industry is a merit

How to write Regional Travel Manager Resume

Regional Travel Manager role is responsible for travel, reporting, procurement, software, negotiation, finance, training, integration, security, events.
To write great resume for regional travel manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Regional Travel Manager Resume

The section contact information is important in your regional travel manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Regional Travel Manager Resume

The section work experience is an essential part of your regional travel manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous regional travel manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular regional travel manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Regional Travel Manager resume experience can include:

  • Domain experience: Travel industry, good geographical/cultural knowledge in the travel area
  • Develops regional reporting and KPI reporting in support of global / regional and local market needs
  • Participate in regularly recurring governance meetings with travel agency to address operational issues and track KPI’s
  • Improve online booking adoption in the geographical region
  • Supplier discounting programs (air/hotel/ground transportation)
  • Owns travel issue resolution and tracking

Education on a Regional Travel Manager Resume

Make sure to make education a priority on your regional travel manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your regional travel manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Regional Travel Manager Resume

When listing skills on your regional travel manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical regional travel manager skills:

  • Owning T&E steering documents for the geographical area
  • Work closely with Travel Sourcing to add supplier contracts, support during RFP Season and provide feedback on contracted suppliers
  • Knowledgeable and proficient in negotiation of basic commercial terms, ensuring successful partnerships are established with key Suppliers
  • Be the Ambassador for Global Travel Program, establishing and maintaining strong internal partnerships with key stakeholders. Ability to be an influencer internally and externally
  • Responsible for managing regional corporate travel initiatives within the overall Global Travel program in concert with the Global Travel Manager
  • Manage the operational relationship with all travel vendors, e.g. travel agency, on-line booking tools, airline, car, hotel, and conferences

List of Typical Skills For a Regional Travel Manager Resume

1

Skills For Regional Travel Manager Resume

  • Owns the travel booking process supporting travel policy and compliance
  • Other locations than China or India can be considered if suitable to support the regions in question
  • Expert user of travel industry systems such as, but not limited to, Concur Travel & Expense, GetThere, Sabre
  • Collaborates with Global Travel Manager on WW Travel Program initiatives
  • Administers and manages Global Hotel RFP Process
  • Manages regional Concur Travel tool integrations
  • Work closely with travel agency to ensure all Ericsson Travel Directives are followed
2

Skills For Regional Travel Manager Resume

  • Analyze data from travel suppliers to identify trends and ensure accuracy
  • Drive/support travel benchmark activities with peer companies and internally
  • Identify demand drivers and help reduce overall travel spend
  • Assess traveler satisfaction levels and if required develop plans for improvement
  • Provide internal travel communications via newsletters, trainings, admin emails, etc. – in cooperation with Internal Communications
3

Skills For Regional Travel Manager Resume

  • Assist employees with customer service issues
  • Be main liaison for entities/companies that are new to Ericsson (e.g. mergers, acquisitions) to provide a smooth transition and support
  • Increase communication levels outside home country with travel arrangers and establish a network within the geographical region
  • Identify, create, and streamline travel process efficiencies. Partner with other departments such as Risk Management, Security, HR, etc. on related aspects of travel policies, procedures, and processes
  • Act as a liaison for the rest of the T&E Management organization in the geographical region
  • (Where applicable) Work closely with Local Admin Services (LAS) to support with Citi card monthly invoice reconciliation
  • Be the assigned regions single point of accountability for travel
4

Skills For Regional Travel Manager Resume

  • Lead regional implementations of travel initiatives
  • Harmonizes regional processes (i.e. SSC and accounts payable processes)
  • Develop communication and change management strategies
  • Manages internal and external stakeholder relationships
  • Develops travel strategies for the region based on global/regional initiative
  • Creates plans and actions that drive cost efficiency through
  • Manage regional supplier relationships with chosen supply base. These include but are not limited to the global TMC, airlines, hotels and other global or regional supplier relationships
5

Skills For Regional Travel Manager Resume

  • Manage policy and guidelines for travel
  • Provides regional policy improvement recommendations
  • Measures performance for the regions travel program
  • Develops customer services improvement plans
  • Be assigned responsibilities to manage global categories of spend or process
  • Understands customer satisfaction
  • Traveler behavior improvements
  • Align regional resources

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