Trading Support Resume Sample

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Ellsworth Blick
865 Hackett Turnpike,  New York, NY
+1 (555) 178 0983

Work Experience

Trading Support Specialist
08/2015 - PRESENT
Houston, TX
  • Proven knowledge of the Financial Markets - equities, futures & options
  • Self-motivated with ability to multi-task and prioritize in demanding situations
  • Technical aptitude is beneficial
  • Solid experience supporting the electronic trading environment in Fixed Income, preferably with Credit business knowledge
  • Excellent communication skills - both oral and written is essential
  • Solid Unix and Windows skills including scripting and SQL
  • Excellent knowledge on ITIL processes including incident management, problem management, change and release management
  • Clear and consistent communication to stakeholders
Production Trading Support Analyst
03/2013 - 04/2015
Boston, MA
  • Working closely with other Middle Office’s and relevant Operations groups to ensure that risk management is correctly reflected by trade bookings and other internal areas to improve efficiencies for control and MIS reporting
  • In depth knowledge of electronic trading environment especially algorithmic trading, smart order routing, internalization, order management
  • Track record of supporting large trading environments, prior experience of CS environments beneficial
  • Knowledge of low latency and colocation solutions and considerations
  • Ability and attitude to visualize tools, process and automation to industrialize support for a high volume trading environment
  • Good Understanding of the full software development lifecycle
  • Solid analytical and problem solving skills, detail and delivery oriented
Junior Equities Trading Support, Toronto
11/2009 - 02/2013
Chicago, IL
  • Broader Global Equity Technology team (Support, Dev, QA, BA, and PM)
  • Key Lateral Relationships
  • Letter of Credit’s Advice
  • Good technical skill on Linux/Unix environment
  • Good business knowledge on cash and derivatives products
  • Well-organized of documentation
  • Experience with system monitoring
  • Pro-active attitude and commitment
  • Proficiency with C++, Java & Python in Linux & Windows environments


Huntington University
2003 - 2008
Bachelor's Degree in Business

Professional Skills

  • Strong UNIX command line skills
  • Strong equity trade support experience
  • Overall knowledge and prior experience in order management, trading systems, support is desirable
  • Strong understanding of redundant, high availability design concepts as pertaining to equity trading systems
  • Strong understanding of low latency trading systems
  • Previous knowledge or basic experience in equities, including basic knowledge of the equity markets and an understanding of equity business flows
  • Experience supporting a Treasury Bond trading desk and Interest Rate Derivatives

How to write Trading Support Resume

Trading Support role is responsible for trading, design, reporting, equities, java, securities, credit, finance, software, automation.
To write great resume for trading support job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Trading Support Resume

The section contact information is important in your trading support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Trading Support Resume

The section work experience is an essential part of your trading support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous trading support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular trading support position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Trading Support resume experience can include:

  • Strong operational risk management skills, with a mature approach to controls, procedures and tradeoffs and technical decision in a volatile trading system environment
  • Support 22 Equity Traders and 8 Equity Trade Coordinators; including troubleshooting issues impacting the proprietary Order Management System, related Vendor Applications and related Wellington Trading applications by delivering solutions in an expectable time frame from a Trader’s perspective
  • Lead testing efforts, define test conditions, and develop accurate and complete test plans. Train users on new business applications, edit user’s procedures
  • Barge and rail application and billing: Work closely with merchants and counterparties on barge and rail application and billing on a daily basis and assist to resolve any customer’s issues that arise
  • Effective communication skills – oral and written, with an emphasis on customer service
  • Experience in production support or application development in the financial services industry

Education on a Trading Support Resume

Make sure to make education a priority on your trading support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your trading support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Trading Support Resume

When listing skills on your trading support resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical trading support skills:

  • Hands on experience in LINUX/UNIX, prior experience of tool development in scripting environments, database/SQL environments
  • Good understanding of Tibco/EMS and other transport systems
  • Experience in Supporting Hosted Software as a Service (SaaS)
  • Experience in ECN’s, Smart Order Routers, networking, market data, and application configuration
  • Experience supporting Software as a Service platforms
  • Experience supporting the ION MarketView platform

List of Typical Experience For a Trading Support Resume


Experience For Trading Support Specialist Resume

  • Ensure consistency of process with global TSU counterparts
  • Resolve Front Office vs. Back Office Trade Breaks
  • Keep all procedure manuals current and up to date
  • Respond to requests for Audit and Inspection teams
  • Responsible for correct static data maintenance

Experience For Production Trading Support Analyst Resume

  • Aid in new client sub account openings with CSU/KYC
  • Liaison between Front Office, Back Office, Product Control Group, I-Tech teams globally
  • Liaise with Back Office to investigate and resolve fails, DK’s and breaks
  • Test system upgrades/enhancements
  • Flessibilità e disponibilità
  • Precisione e affidabilità

List of Typical Skills For a Trading Support Resume


Skills For Trading Support Specialist Resume

  • Proven record of automation
  • Strong knowledge of the FX business products and Electronic Markets
  • Strong knowledge of SQL (SQL Server and Oracle)
  • Strong knowledge of Unix/Linux systems
  • Experience in settlements
  • Listing of new instruments, running dedicated search procedures on data providers and checking eligibility according to listing criteria
  • Balancing and Reconciling Trading Accounts
  • Confirming trades with clients and assisting with the client on-boarding process
  • Ticketing Trades/Allocating Trades

Skills For Production Trading Support Analyst Resume

  • Booking and checking out all US Treasuries and client allocations
  • Understanding problem management methodologies
  • Allocating bond deals via Domestic Oasys
  • Monitoring of the STP processes so that all trades flow to BO systems promptly
  • Trade maintenance: allocating trades, monitoring STP, resolving fails, and updating client instructions
  • Perform morning and evening system health checks, representing the team in daily production status call
  • Intimate understanding of Algo trading systems

Skills For Trading Support Analyst Resume

  • Monitor Equity Order Routing, Compliance, Back Office, and Crossing systems to catch and fix problems as they occur
  • Perl scripting (expert level)
  • Knowledge of Networks, Market Data and messaging technologies (FIX, TCP/IP, TIBRV, MQ Series, Multicast)
  • Knowledge of scripting languages beneficial. Knowledge of C++/C# beneficial
  • Job scheduling tools (e.g. Autosys)

Skills For Senior Trading Support Associate Resume

  • Handle variety of trade and pricing issues, such as incorrect reports from external destinations, busted trades, price corrections, and erroneous trades
  • Liaise regularly with the trading desk and ensure awareness of system issues
  • Communicate with multiple departments on closure on escalated support calls as well as key business users and managers regarding day-to-day support
  • Knowledge of FED, DTC and Euroclear, GSCC/FICC netting and Domestric OASYS.
  • Proficiency in Microsoft Office applications including, but not limited to Outlook, Excel, Word and PowerPoint
  • Follow-up on the exception management for transaction reporting requested by MIFIDII
  • Revenue and Metrics Reporting
  • Manage operational trading desk risk

Skills For Electronic Trading Support Analyst Resume

  • Perform trading actions on behalf of a client, such as cancel orders, correct limit price on orders/portfolios and send a status query to the exchange
  • US Treasury Auction processing
  • Externally affirm and allocate trading activity with clients and brokers
  • Ad Hoc assisting of the traders and salespersons
  • Treasury Auction Bid processing
  • TRACE reporting to FINRA for eligible securities
  • Securities Lending support

Skills For Trading Support Engineer Resume

  • Cash equity trading
  • Perform at the highest level under pleasure is essential
  • Knowledge of Rates business
  • Handle various ad-hoc requests in a dynamic environment
  • Prone to take initiatives. Proactive and detail oriented
  • Ensure all productions issues are logged and updated as per the Support team policies and procedures
  • Work on FIX API integration
  • Support a global production system

Skills For Trading Support Co-op Resume

  • Perform system installs, upgrades and configuration
  • Create and develop support tools
  • Participate in shift work and on-call cover
  • Support traders and tools for our fixed income desk
  • Collaborate extensively with traders to understand technical requirements
  • Identify ways to provide better support to users and improve business workflows
  • Knowledge of financial software platforms
  • Knowledge of Microsoft Office Package, Excel in particular
  • Previous knowledge or basic experience in equities trading operations, including basic knowledge of the equity markets and an understanding of equity business flows

Skills For Junior Equities Trading Support, Toronto Resume

  • Experience in Electronic Markets Application Support
  • Buona conoscenza della lingua inglese, sia scritta sia parlata
  • Microsoft Office (Word, Excel, Outlook, Powerpoint), Antivirus, PDF reader/writer
  • Adeguato grado di maturità e responsabilità, indispensabili per lavorare a contatto con senior managers e clienti
  • Perform on the fly configuration changes for internal and external clients

Skills For Platform Operations Multiasset Electronic Trading Support Manager Resume

  • Resolve trade break and allocation issues
  • Provide dedicated hotline support to internal and external clients
  • Participate in Recovery Outage scenarios
  • Participate in design of software specifications for Support Tools and determine methods to optimize the efficiency of systems
  • Provide dedicated hotline, as well as face-to-face support to internal and external clients
  • Participate in design and implementation of Support Tools and determine methods to optimize the efficiency of systems

Skills For Global Markets Trading Support & Control Resume

  • Familiar with Regulatory obligations
  • Take direction, work independently and within a team environment
  • Adaptable to change in a highly regulated industry
  • Analysis of financial calculation methodologies
  • Deal Capture: enforce controls designed to make sure that executed trades are booked promptly and accurately

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