Supplier Performance Manager Resume Sample

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Work Experience


Supplier Performance Manager
05/2018 - PRESENT
Philadelphia, PA
  • Support reporting and data collection to ensure alignment with the Clients’ goals and objectives
  • Design and build robust supplier engagement matrices to create appropriate points of escalation and proactively manage planning and issues in times of high demand/volume and ‘Surge’ to ensure our customer commitments and supplier service is maintained
  • Prior Procurement or Supply Chain experience
  • Demonstrated leadership, analytical and interpersonal skills
  • Demonstrated ability to analyse projects/processes, development and implement recommendations, and make sound decisions in support of business needs
  • Plan, co-ordinate and review the progress of the Construction programme, taking any necessary corrective action to meet, and where possible, exceed the expectations of the client
  • To determine resource requirements for works, including defining future personnel requirements
Supplier Performance Manager International Supply Centre
02/2013 - 11/2017
Houston, TX
  • Through progress meetings with individual and, where necessary, multiple trades, ensure that all sub-contractors have all the necessary resources and information to deliver the programme of work
  • Ensure compliance with the contract drawings and specifications, together with the Employer’s requirements and Contractor’s proposals
  • To establish and maintain all systems, policies and processes around Health & Safety and welfare, Quality and Sustainability issues to ensure compliance with agreed standards
  • Establish and maintain the required process and procedures to deliver effective supplier performance management including standard reporting and KPIs
  • Work closely with the Supplier Development team to ensure an integrated approach to deliver Total Quality Management within the supply chain
  • Quality control at goods in including measurement and incoming inspection feedback
  • Ensure return to vendor processes operate smoothly and efficiently
  • Support operations by ensuring fast resolution of supplier non-conformances including root cause analysis and long term corrective actions
Supplier Performance Manager, Global Travel
03/2008 - 12/2012
Philadelphia, PA
  • Containment management: Internal containment activities within the factory and external containment actions with the suppliers
  • Supporting Supplier development with recovery plans
  • Lead the development and continued management of the supplier performance management process
  • Establish appropriate measures of performance and lead the analysis, review and reporting of the data to ensure appropriate improvement actions are delivered
  • Lead, coordinate and report investigations and resolution of any Customer or Stakeholder Complaints
  • Lead the development and delivery of required competencies of staff through appropriate training, education, coaching and mentoring
  • Provide the team with the right processes, risk assessments, tools and facilities
  • Manage the resources, workload and capacity to ensure parts of the correct quality are available for Production at the right time

Education


Wittenberg University
2002 - 2007
Bachelor's Degree in Engineering

Professional Skills


  • Excellent organizational and presentation skills, including an advanced understanding of Microsoft Excel and Microsoft Project
  • Excellent interpersonal skills and ability to build open, influential and lasting relationships within a strict controls environment
  • Strong analytical, problem solving, and project leadership skills
  • Strong relationship management skills and ability to influence at senior management level both internally and externally
  • Extensive experience and proven delivery of high quality in a manufacturing environment
  • Proven track record of delivery in challenging business environments and ability to engage and effectively influence a wide range of senior stakeholders
  • Solid technical, analytical and problem solving skills; proficient in Microsoft office products, SQL, Access

How to write Supplier Performance Manager Resume

Supplier Performance Manager role is responsible for analytical, interpersonal, microsoft, access, leadership, excel, procurement, training, purchasing, trading.
To write great resume for supplier performance manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Supplier Performance Manager Resume

The section contact information is important in your supplier performance manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Supplier Performance Manager Resume

The section work experience is an essential part of your supplier performance manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous supplier performance manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular supplier performance manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Supplier Performance Manager resume experience can include:

  • Monitor and evaluate the suppliers performance ensuring Key Performance Indicators (KPI’s) and Service Levels (SLA’s) remain fit for purpose and are reported accurately
  • Relation and Leadership potential, strong communication and management skills
  • Experience in managing and maintaining Customer Satisfaction
  • Previous commercial management experience in either a Purchasing, Supplier Quality or Supply Chain role
  • Previous experience managing a global supplier base
  • Lead teams, working with suppliers and internal partners to implement effective solutions

Education on a Supplier Performance Manager Resume

Make sure to make education a priority on your supplier performance manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your supplier performance manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Supplier Performance Manager Resume

When listing skills on your supplier performance manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical supplier performance manager skills:

  • Good literacy, numeracy and IT skills
  • Behaviors: proactivity, team spirit, perseverance, rigor, culture of result, requirement, creativity, curiosity, good interpersonal skills, sense of compromise
  • Relevant experience. + years of experience working on a successful Strategic Sourcing, Procurement team, ideally in a fast-paced growth company
  • Relevant experience. Years of experience working on a successful Strategic Sourcing, Procurement team, ideally in a fast-paced growth company
  • Strong coaching capability and ability to prioritise and manage a varied agenda
  • Strong experience in leading supplier relationships at a senior level

List of Typical Experience For a Supplier Performance Manager Resume

1

Experience For Supplier Performance Manager International Supply Centre Resume

  • Strong leadership with ability to drive cross-functional team
  • Strong communicator in written and oral form
  • Define and validate performance target with the suppliers and Safran Aircraft Engine
  • Experience as a Supplier Management professional or in a related field
  • Experience in Supplier/Vendor Management within the Technology or Financial Services sector(s)
2

Experience For Claims Operational Supplier Performance Manager Resume

  • Has a proven track record in adherence to Core Process and Standards
  • Lead cross functional supplier management teams to drive performance and align priorities to stakeholder requirements
  • Years of experience: 15+
  • Providing leadership to a multidisciplinary team
  • Leading activities to improve supplier quality and delivery performance
  • Leading activity to manage procurement for New Product introduction
  • Identify trends and poor performing suppliers and then takes action as necessary to improve supplier performance capability
  • Supports setting strategic direction for a specific category area
  • Leverage your knowledge of the supply base, current supplier performance, manufacturing best practices, and quality tools
3

Experience For Supplier Performance Manager, Global Travel Resume

  • Safety. To ensure the health and welfare of the job holder (and his/her team if applicable) in accordance with BT’s Health & Safety policy
  • Develop, deliver and manage Supplier Performance Management (SPM) company-wide framework. Coach and influence adoption of SPM framework
  • Participate in and support Audit reviews, findings and necessary actions to improve quality and mitigate risk
  • Proactively identify areas of opportunity and/or improvement based on trends in the data, and use these insights to inform operational improvements
  • Conceptualize, define and maintain core metrics for relevant areas of the business; establish reliable reporting for monitoring these metrics, and proactively provide insights and/or solutions based on observed trends
  • Be proactive in turning analytics into strategy suggestions to deliver actionable insights and recommendations
4

Experience For Supplier Performance Manager ATL Resume

  • Identify potential improvement opportunities for Supplier Performance with Strategic Sourcing and other cross-functional teams
  • Partner with functional leads and analysts to understand business objectives, data and reporting requirements, and translate them into KPIs, automated reports and interactive data visualizations with deep analysis
  • Review accuracy of all data, results and conclusions of team, coaching team members to reach a high standard of analytical rigor while maintaining digestibility
  • Interface / engage with company leaders, stakeholders, Strtaegic Sourcing team members and suppliers via strong written, oral, and presentation skills
  • Manage New Product Introduction including technical and transfer risks
5

Experience For Sldp-supplier Performance Manager Capex & MRO Resume

  • Accountable for delivering world class end to end supplier performance
  • Perform supplier qualification, industrial diagnostic and audit, propose action plan and measure industrial efficiency
  • Liaison and collaboration with Suppliers to manage and drive improvement in performance
  • Ownership of the day to day relationship with suppliers in the Workplace and Networks technical tower
  • Act as an internal escalation point for underperformance of suppliers
  • Manage the overall performance of their portfolio
  • Reach a shared vision of the performance
6

Experience For Supplier Performance Manager, Capex & MRO Resume

  • Define supplier surveillance status and risk level associated
  • Work with suppliers to build an adjustment plan into the baseline and for all the product life-time horizon
  • Leads the quality and logistic performances of a supplier panel in coordination with internal stakeholders including procurement, quality and purchasing teams ensuring alignment with the mid term plan (MTP)
  • Drives key stakeholders to define and deliver the corrective action plans ensuring results are achieved and sustainable with a key focus on production readiness, audits and for systemic quality issues
  • Performs onsite supplier audits and evaluations related to : Compliance,Capacity, Production / Change Management, Supply Chain, Quality, Equipment/Tooling Managemebt, etc and ensure closure of all findings and action items
7

Experience For Contract & Supplier Performance Manager Resume

  • Supports with customer visits and audits as necessary
  • Conducts internal periodic supplier performance review with other groups within the division
  • Monitors supplier risks and updates the risk register ensuring key issues are flagged to the business, and a plan is developed to drive internal actions and improvements at suppliers to minimize or eliminate risks
  • Focal point for performances issues in relation with logistics and programs teams
  • Calculate the performance achieved by the suppliers
  • Present the performance to the supplier and Safran Aircraft Engine, and ensure that the supplier is sensitive to his own performance
  • Issues the Regional supplier Industrial dashboard
  • Implement the SPM methodology able to measure and improve continuously operational performances in adequation with GBUs needs and in close collaboration with Global procurement , Industry, Operations and central SPM
  • Evalues and communicates officially with the GCM the operational performances to the strategic suppliers
8

Experience For Procurement Supplier Performance Manager Resume

  • Contributes to the development of SPM tools with Procurement Tools and Processes and SPM central function
  • Monitor supplier performance for key suppliers across multiple business divisions
  • Lead the SPM process for assigned suppliers/categories; internal/external relationships, monitor, analyze and report on trends, develop action plans for improvement, market analysis and track ongoing progress
  • Develop performance metrics, surveys, and scorecards aligned with organization priorities
  • Work in partnership with category leads to integrate performance data into category strategies for relevant categories and suppliers
  • Manage Visa Supplier Survey and Scorecard process to track supplier performance, KPIs/SLAs, risk issues, and more
9

Experience For RPO Supplier Performance Manager Resume

  • In-depth knowledgeable about contract terms and conditions, SLAs, Supplier KPIs, and more
  • Lead the quality and logistic performances of a supplier panel in coordination with internal stakeholders including procurement, quality and purchasing teams ensuring alignment with the mid-term plan (MTP)
  • Drive key stakeholders to define and deliver the corrective action plans ensuring results are achieved and sustainable with a key focus on production readiness, audits and for systemic quality issues
  • Support with customer visits and audits as necessary
  • Conduct internal periodic supplier performance review with other groups
10

Experience For Senior Supplier Performance Manager Resume

  • Monitor supplier risks and update the risk register ensuring key issues are flagged to the business, and a plan is developed to drive internal actions and improvements at suppliers to minimise or eliminate risks
  • Demonstrate leadership, influencing, teamwork and effective conflict resolution (drive change, conduct workshops) with strong communication skills at all levels of management internally and at supplier facility
  • Excellent relationship management both internally and externally
  • Focal point for performance issues in relation with logistics and programme teams
  • Adheres to safe work practices and contributes to the evolution of the health, safety and environmental programme and culture
  • Pilot Supplier Development approach in link with French SPM service chief, by

List of Typical Skills For a Supplier Performance Manager Resume

1

Skills For Supplier Performance Manager International Supply Centre Resume

  • Has experience of working within the Performance Management structure of KPIs and Tier Review Meeting Structure
  • Procurement experience in managing suppliers
  • Experience of working in a multi source environment
  • Experience of managing IT service delivery
  • Deliver strong customer relationships with all key stakeholders to ensure total alignment of the service offering to DLG’s requirements
2

Skills For Claims Operational Supplier Performance Manager Resume

  • Care More -Care like crazy about our customers each other and the communities we operate in
  • Good notion of business organizations and systemic analysis
  • Leadership: embodies the group referent in the management of the industrial performance of suppliers. Very good ability to convince in a purely functional role
  • Help develop and manage supplier risk mitigation plans. Develop effective performance corrective actions
  • Contributes to the structural alignment of Supplier Development for Industry based to good knowledge of supply base and expertise
  • Managing suppliers within budget, ensuring contracted SLA’s are being delivered
  • Managing policies, agreements, special purchasing programmes; and supporting specific NPI programmes
  • Chairing regular performance reviews with suppliers, according to the governance framework
3

Skills For Supplier Performance Manager, Global Travel Resume

  • Listening and communication ability
  • Leading people and small to medium sized teams
  • Reviewing operational performance against contracted SLA’s and supplier performance against key contractual obligations
  • Managing a team of partner and supplier aligned Performance staff
  • Working with partners and suppliers to build Service Improvement Plans as required
4

Skills For Supplier Performance Manager ATL Resume

  • Reporting on partner and supplier performance to internal stakeholders
  • Understanding of the supplier marketplace with focus on indirect suppliers
  • Work in partnership with the Group Strategic Sourcing function in determining future supplier strategy, including sourcing
  • Lead, inspire, grow and develop the team, where applicable, through P4G and iDevelop processes, bringing to life through amazing coaching
  • To identify trends and process variations as part of establishing a continuous improvement monitoring system
  • Lead sourcing and associated negotiation and contracting aligned to the category strategy for Glocal categories
  • Management of medium complexity projects: organization , coordination, planning, reporting and risk management
  • Use your expertise and capabilities in risk management, quality, relationship building, collaboration, and problem-solving
  • Establish root causes for why SLA’s are not being achieved and establish what action is being taken to correct this
5

Skills For Sldp-supplier Performance Manager Capex & MRO Resume

  • Significant contribution to maximize the BT opportunities in XYZ as well as helping to simplify the diversity and complexity of operating in the region
  • Implementation of projects to reduce cost including for cost reduction, sourcing, logistics and resource management
  • Detailed liaison with other departments and teams particularly Material Planning and Category Purchasing
  • Lead the planning, , scheduling,, facilitation and delivery of Safran strategies (Supplier Development, QRQC, 8D) and other supplier improvement projects
  • Puts in place advanced event mapping and signal processing techniques in order to anticipate risks and build mitigation plan
  • Lead the planning, scheduling, facilitation and delivery of Safran strategies (Supplier Development, QRQC, 8D) and other supplier improvement projects
  • Prepare for and support the Daily Management operating rhythm and monthly Sales & Operations Planning (S&OP) meetings
  • Provide high level strategic, analytical and innovative thinking
6

Skills For Supplier Performance Manager, Capex & MRO Resume

  • Subject matter expertise in Quality Engineering tools and techniques
  • Lead the Supplier performance team to ensure right first time receipts to all of our receiving depots
  • Understand and analyse various drivers impacting key metrics and outcomes and provide a fact-based recommendation to stakeholders
  • Maintain monthly management information on upcoming renewals and expenditure against budget for annual contract spends
  • Build and maintain amazing relationships with key suppliers to ensure META is a customer of choice
  • Proactively leverages the learning curriculums and materials on Diageo Academy and other sources to continuously grow and develop in role
  • Input stakeholder and performance needs to global sourcing activities and strategy development as appropriate
  • Ensure compliance to all governance requirements e.g. contracts, KYBP, Partnering with Suppliers. Sedex etc
7

Skills For Contract & Supplier Performance Manager Resume

  • Kill Complexity -Be obsessed with making things simpler for our customer and each other – manage complexity so our customers don’t have to
  • Lead supplier governance related to Engineering and Methods services
  • Work together with Bombardier Engineering Services India office (ESI) to manage global suppliers
  • Problem solving: 8 D, PDCA (Plan Do Check Act), 5 Whys, etc
  • Self-starting, pro-active, make-it-happen mentality, don’t give up before committed task is done, able to get things done from people
  • Identifies trends and poor performing suppliers and then takes action as necessary to improve supplier performance and capability
  • Defines and implements training programs for the community
  • Lead work streams within SPM; develop and implement a strategic/monitoring approach
  • Facilitate Business Reviews with Visa Executives, Supplier Account Teams, Strategic Sourcing Leadership and business stakeholders
8

Skills For Procurement Supplier Performance Manager Resume

  • As needed, collaborate with Visa Risk Stakeholders, Sourcing, and others for the socialization and resolution of key supplier risk or performance issues
  • Knowledgeable about Procurement/Sourcing processes and methodology
  • The process owner for the SPM activity is the corporate purchasing board Safran HE France
  • Steer supplier action plan to follow LEAP ramps-up using ‘Baseline'
  • Ensure sufficient supply of materials according to production requirements
  • Connect to and manage different stakeholders in the supply chain (planning, production, suppliers, R&D, etc)
  • Anticipating Risks
  • A high performance culture with a drive for continuous improvement
  • The ability to conduct major failure investigations and lead multi-functional improvement activities
9

Skills For RPO Supplier Performance Manager Resume

  • Lead, manage and motivate a team to deliver and continually improve
  • To act as a coach and leader by managing, motivating and developing the various teams, regularly assessing individuals’ performance and giving feedback where appropriate
  • Establish, maintain and reinforce best practice within Sainsbury’s Argos trading teams & suppliers to minimise instances of product and data non-compliance, thereby reducing delays to product receipts and rework costs and increasing availability to our customers
  • Engage and influence colleagues and key stakeholders via briefing sessions, one-to-one visits and mass presentations, helping to drive change and keep Supply Chain front-of-mind for all colleagues
  • Deliver effective colleague and supplier training and on-boarding sessions
10

Skills For Senior Supplier Performance Manager Resume

  • Engaging and working with Sainsbury’s Argos Asia to deliver a consistent methodology across our landed and direct sourced suppliers
  • Manage supplier compliance for all GM & Clothing Domestic and European based suppliers
  • Act as a direct link between Regional Depot compliance teams and Trading colleagues to communicate issues and manage change
  • Engage, train and support suppliers and colleagues to use our systems correctly
  • Assist the General Manager with the management and delivery of key projects, system development and continuous improvement
  • Indirectly manage Compliance Support colleagues in JS and Argos depots to assist in the day to day administration of supplier compliance capturing processes & communications

List of Typical Responsibilities For a Supplier Performance Manager Resume

1

Responsibilities For Supplier Performance Manager International Supply Centre Resume

  • Assess and segment suppliers and ensure every supplier is managed appropriately, effectively and in a strictly compliant manner
  • Gain a detailed understanding of stakeholders business strategies and resulting requirements and constraints
  • Implement Diageo’s core supplier management processes, standards and ways of working within Meta’s supply base
  • Own the ongoing delivery of these core supplier management processes and ensure they are consistently and brilliantly executed
  • Manage the overall performance of its portfolio
2

Responsibilities For Claims Operational Supplier Performance Manager Resume

  • Make supplier considers his performance
  • Make supplier build an adjustment plan into the baseline and for all the product life-time horizon
  • Place and track Purchase Orders (POs)
  • Follow up on deliveries and monitor supplier delivery performance
  • Manage inventory levels to stay within agreed targets
  • Perform and report on supplier reviews
  • Pro-actively drive supply chain improvements
3

Responsibilities For Supplier Performance Manager, Global Travel Resume

  • Perform and support supply chain scans of suppliers
  • Process rejects in the factory and ensure swift turn-around
  • Work in a culturally sensitive way across multiple cultures both internally and externally
  • Critical thinker who can deliver solutions and drive improvement by measuring, managing and reporting on the assigned categories and suppliers. Focused on execution and results
  • Engage and influence a whole range of stakeholders
  • Motivated and a self starter with an ability to multi-task and function in fast paced, deadline driven environment
4

Responsibilities For Supplier Performance Manager ATL Resume

  • Member of the Chartered Quality Institute and a Chartered Quality Professional
  • Identification and delivery of cost reduction/value enhancement initiatives within Category
  • Manage suppliers to deliver targeted Service and Quality levels and drive continuous improvement agenda
  • Lead management of Local categories
  • Lead cross-functional teams to evaluate and support supplier compliance to customer flowed-down contract requirements (GRESS, PPAP, SIP)
  • Proactively support production readiness and capacity analysis reviews
5

Responsibilities For Sldp-supplier Performance Manager Capex & MRO Resume

  • Expect up to 40% travel both domestic and International
  • Senior leadership of cross functional teams in a global environment inclusive of Operations, Finance and Customer Service
  • Managed large scale improvement programs with Executive sponsorship
  • Never Rest -Be driven every single day to be edgy, think bigger and do better for our customers and each other
  • Create Legacy -Strive to create a future for our customers and each other which is every bit as bright and sustainable as others created before us
  • Manage the business relationship between suppliers and internal customers (Business Units)
6

Responsibilities For Supplier Performance Manager, Capex & MRO Resume

  • Measure and analyze supplier performance
  • Drive action plans to enhance cost efficiency and customer delight
  • Anticipate supplier/project risks and work on mitigation plans
  • Support Global Shared Service strategy initiatives and deployments
  • Work closely with Procurement to manage contractual obligations
  • FMEA : process, products, industrial logistics
  • Good notions of Lean principles such as : 5S, VSM (Value stream Mapping), visual management, smoothing pull flow, MUDA (waste), working standards, , Kaizen, GEMBA WALK
  • Notions of ISO 9001 and AQAP standards and principles
  • Technical culture sufficient to understand the products and their main characteristics and applications
7

Responsibilities For Contract & Supplier Performance Manager Resume

  • Notions of Industry Standard including the question of extended supply chain in the meaning of the digital continuity and the best value added for all the parties
  • Interact with a wide variety of actors from different cultures and interests
  • Respect of the rules of ethics in accordance with the values of the group
  • Detail oriented, customer focused and service oriented
  • Analyze suppliers' performance
8

Responsibilities For Procurement Supplier Performance Manager Resume

  • Broadcast supplier performance
  • MRP2 and Lean-6 Sigma trained
  • Contract Management: Maintain contractual records and documentation such as contract approvals, receipt and control of all contract correspondence, supplier contact information, contractual changes, status reports and other documents for all Technology Opex contracts and transition of project initiated contracts into Opex
  • As needed, provide guidance on contract matters to key stakeholders or other operational staff, including training to stakeholders and other employees in contracting practices and procedures
  • Monitor, Analyse and Report
9

Responsibilities For RPO Supplier Performance Manager Resume

  • Lead on transformation of key services to ensure that DLG Property continues to innovate and deliver best practice, and that ‘external’ thinking is applied
  • Carry out robust market research to identify trends and potential sources – understand the supplier landscape and who is appropriate for us to work with
  • Carry out tendering processes to ensure maximum competitive tension is applied within our 3PL &TPO network and relationships. Drive maximum value from all our supplier relationships
  • Play an active role in supplier negotiation and contracting for all ome BTL and 3rd party relationships
  • Collate & review agency and supplier performance data & lead local supplier performance improvement activity with key stakeholders. Key focus on driving supplier performance – measure and improve!
  • Provide supplier performance data to the HoP and key stakeholders on a regular basis & escalate as required
  • Accountable for the delivery of world class supplier and agency management techniques across the categories of spend
  • Engage with key stakeholders to ensure all functions support and are aligned with supplier management processes
10

Responsibilities For Senior Supplier Performance Manager Resume

  • Deliver robust and relevant performance metrics to the Category Manager on time in full, every month
  • Own the Supplier master data in SAP and ensure it is accurate and up to date at all times
  • Work with Local Category Management and Global Category Excellence teams to deliver rationalization and improvements to the supply base
  • Lead projects to onboard all new suppliers in line with Diageo standard processes
  • Maintain well organized and thorough documentation at all times

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