Service Assistant Resume Sample
Anahi West
8530 Legros Street,
San Francisco,
CA
+1 (555) 763 2189
Work Experience
Room Service Assistant Manager
01/2018
-
PRESENT
San Francisco, CA
- Manage and resolve client service requests
- Answer questions and provide readily available information to clients, as it relates to servicing their accounts
- Attend and participate in client meetings, if necessary
- Reception: Receives and directs clients and visitors in a friendly, professional manner. Keeps reception area and conference room(s), clean, organized and prepared for client visits. Answers and directs/transfers all incoming phone calls and faxes using a multi-line telephone system. Answers routine client inquiries
- Client Documents: Creates engagement letters, edits for grammar, punctuation, and spelling as needed. Assemble tax returns, financial statements and extensions
- External Client Support: Interact with clients in an efficient, courteous, and professional manner. Assist with service requests from clients. Monitor and coordinate gathering of various forms and documents for set up of client files efficiently
- Technical Competencies: Proficiency in Microsoft (MS) Windows and Office Products is necessary. Regular use of MS Word, MS Excel, MS Outlook, MS PowerPoint, STAR, CRM, Adobe, and other internal systems
Senior Academic Service Assistant
07/2011
-
09/2017
Los Angeles, CA
- Anticipate coworker’s needs and react before they need to ask
- Be rush ready, never allow a lack of planning to interfere with the guest’s satisfaction
- Anticipate the guest’s needs and react before they need to ask
- CRM Administration: Super user for CRM, including training for new CAST CRM users. Inputs account and contact details. Attends CAST Client Leader meetings to obtain pipeline updates. Runs CRM reports
- Finance Administration: Prepares client invoices, assists with A/R collections and financial analysis, and assists with revenue forecasting
- Client Documents: Prepares engagement letters, assists with client supply chain or vendor manager process, and other client support as needed
- Client Documents: Creates engagement letters, edits for grammar, punctuation, and spelling as needed. Scans documents into computerized systems. Assembles tax returns, financial statements and extensions
- Takes customer’s orders, rings order properly and relays order to bartender
- Respond to customer calls, research inquiries and problems
Service Assistant
03/2005
-
02/2011
Dallas, TX
- Event Planning: Coordinates events including conferences, client presentations, learning sessions and office events. Selection of venue and vendors within approved budget
- Technical Competencies. Ability to navigate multiple systems with proficiency. Proficiency in Microsoft (MS) Windows and Office Products. Regular use of MS Word, MS Excel, MS Outlook, MS PowerPoint, STAR, CRM, Adobe, and other internal systems. Familiarity with or experience using STAR, ProSystem fx Engagement/Tax, and GoFileRoom is desired but not required
- Event Planning: Coordinates events including conferences, client presentations, learning sessions and office events. Selection of venue and vendors within approved budget. Able to drive to run office errands
- Expectations. Is aware of CLA services and begins to identify client needs
- Client Documents: Creates financial statements, management letters, engagement letters, and reports for professional staff
- Internal Client Support: Schedules appointments/meetings for principals, managers, and staff including making necessary travel arrangements, proactively checking need for meeting materials (i.e., agenda, presentation, food arrangements)
- External Client Support: Interact with clients in an efficient, courteous, and professional manner and assist with any service requests from clients
- Events: Provide support for events including external conferences, client presentations, learning sessions and industry and office events
Education
Strayer University - Fredericksburg Campus
2000 - 2004
School's Degree in Business
Professional Skills
- Prior guest service experience, Prior cash handling or sales experience - required
- Excellent organizational skills with the ability to prioritize, to multitask and meet strict deadlines
- Demonstrated proficiency in business-related verbal, written and interpersonal skills
- Excellent interpersonal and communication skills with the ability to deal firmly but politely with students and other concerned parties
- Superior organizational, communication, and interpersonal skills, with a strong emphasis on customer service
- Excellent organizational, interpersonal and communication skills with the ability to deal sensitively with individuals
- Excellent interpersonal and customer service skills when dealing with faculty members, students, vendors and staff
How to write Service Assistant Resume
Service Assistant role is responsible for computer, interpersonal, basic, customer, running, medical, telephone, word, software, organizational.
To write great resume for service assistant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Service Assistant Resume
The section contact information is important in your service assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Service Assistant Resume
The section work experience is an essential part of your service assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous service assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular service assistant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Service Assistant resume experience can include:
- Strong computer and word processing skills
- Advanced computer and word processing skills
- Written, verbal and telephone communication skills
- Utilize interpersonal communication strategies/skills to achieve outcome/results with patients/families and others
- The ability to communicate effectively with Room service, Private Bar employees and fellow managers on a daily basis
- Experience working with students as well as employers in professional settings is a strong asset
Education on a Service Assistant Resume
Make sure to make education a priority on your service assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your service assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Service Assistant Resume
When listing skills on your service assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical service assistant skills:
- Strong client service orientation and good interpersonal and communication skills
- Good basic reading, writing and numeracy skills
- Good organizational skills and ability to meet strict deadlines
- Strong service and relationship building skills
- Proficient in the use of personal computers and strong keyboarding skills
- Manage the vendor performance and cost control with the effective tools and skills
List of Typical Experience For a Service Assistant Resume
1
Experience For Client Service Assistant Resume
- Responding to customer calls, researching inquiries and problems and providing a response, or getting the caller to someone who can respond
- Increasing general productivity for the service centre by supporting technicians, Parts operations and front of house staff
- Providing written communication to customers when necessary
- Making informed decisions, within defined limits, to resolve client service issues
- Processing of documents received from NRI clients of the region
2
Experience For Patient Service Assistant Resume
- Preparing responses to requests for proposals and develop presentations
- Answering internal and external client questions
- Continuing Education coordinator for our local office
- Issuing Inter-Plant Order Instructions
- Preparing monthly team reports and loan utilization report
- Dispatching customer calls to technical team
- Supporting Service Technicians preform their daily tasks faster
3
Experience For Technical Service Assistant Resume
- Transferring all essential project instructions to an internal database which serves as official instructions for project managers who assign the work
- Liaising with clientele via phone and e-mail to confirm requests and clarify submission instructions
- Communicating concisely and accurately all project details across various internal departments
- Ensuring that all requests which arrive to company’s main inbox are swiftly accounted by an appropriate team member
- Collaborating with internal sales- and project-management teams to ensure that newly submitted projects are actioned in a timely fashion
- Preparing client materials
4
Experience For Guest Service Assistant Resume
- Setting up new clients in CLA systems
- Voertuigreiniging (wassen, waxen, polijsten)
- Working knowledge of CBA
- Working knowledge of Opera Systems
- Working knowledge of HOTSOS
- Working knowledge of PowerPoint, Maximo and Banner are assets
- Preparing To Go items
- Delivering to all guest or any manager specified delivery location
5
Experience For Pre-service Assistant Resume
- The ability to assist in hiring, training, disciplining, supervising and conducting, performance evaluations for Room Service and Private Bar employees
- Responsible for organizing and maintaining file system, managing mail log, scanning client documents and client checks, and managing Outlook account
- Complete deep cleaning activities to include, floor care, strip and refinish floors, carpet cleaning, wall washing, and terminal cleaning of isolation rooms
- Responsible for transcript processing including producing and mailing transcripts
- Maintains security of housekeeping cart, including proper placement of cleaning chemicals and storage of carts
- Assist Sales Middle Office w/their daily BAU responsibilities including but not limited to allocating trades, actioning fails, and client inquiries
- Assist with the producing and proofing of all office publications including Bulletin, Academic Guide, Registration Packets, and Commencement publications
- Engage with Warehouse personnel regarding shipping devices to Baxter Australia and third party contractors for repair and maintain tracking
- Manages minor employee relations issues including performance management and holding associates accountable for following LS&Co policies and procedures
6
Experience For Room Service Assistant Manager Resume
- Word processing capabilities – using common keyboard commands, spell check, table creation, table of contents, and working with headers
- Plan, organize, control and direct the work of employees in the Hotel’s Fining Dining Restaurant while ensuring guest satisfaction
- Knowlege of pressure washing, painting, and cleaning
- Cleans occupied patient rooms daily and completes Discharges and patient transfer's room cleaning as needed. Documents check out cleaning on check out form
- Assist in keeping resident's room and equipment clean and orderly, including dressers, closets, and wheelchairs
- Approachability, being sensitive and patient with others, ability to keep composure and to be a calming influence in a difficult situation is desirable
- Answer and redirect front-line telephone, in-person, and e-mail requests regarding admission, advising, registration and other issues
- Assist the Counsellors with photocopying, scanning and the preparation of materials
7
Experience For Sales & Service Assistant Resume
- Daily fixing of loan rates with customers in the Wholesale Corporate Marketing Department
- Maintain machine history in JDE / HWT (Hardware Tracking) for all devices coming into the Technical Service Centre
- Engage with Customer Service when tracking faulty devices returning to the Service Centre for repair
- Work outside normal operating hours during peak periods
- To provide an outstanding level of customer care ensuring the highest standards of satisfaction
- Participates in training process for new hires on LS&Co culture, product knowledge, selling practices and other associate responsibilities
8
Experience For Patient Service Assistant Med / Surg Resume
- Provides daily cleaning for all patient care, and support areas, offices, hallways and all other areas that require regular cleaning
- Assist in event planning, tracking, and execution
- Current CNA license or EMT P or recent military medic or Nursing Student (1 year of clinical rotation required and maintaining of 3 0 GPA)
- Current CNA license or EMT-P, or recent military medic or Nursing Student (1 year of clinical rotation required and maintaining of 3.0 GPA)
- Multi-task while still providing outstanding customer service to external and internal clients
- Multi-task while providing outstanding customer service to our internal and external clients
- Assist Regional Mail Center's with ordering and maintaining their supply needs
9
Experience For Office Service Assistant Resume
- Generate menus for patients on modified diets, utilizing CBORD NSS compliance data and existing menu format
- Possibility of working in an international company dealing with green energy business
- Perform final accounting function and process small group terminations
- Assist with the cleaning of operational and guest areas
- Reconciliation of group premiums on small groups. Calling policyholders to clarify payment discrepancies
- Direct patients to financial counselors when no payer identified and/or patient has outstanding balance
10
Experience For Room Service Assistant Resume
- Communicate with back office staff and patient regarding wait times
- Manage the transactions and investment booking process in a timely manner end to end
- Support incoming client calls
- Support client tax loss harvesting activities
- Properly handles and disposes of medical waste, including all Sharps containers
List of Typical Skills For a Service Assistant Resume
1
Skills For Client Service Assistant Resume
- Excellent written, spoken, listening and critical analysis skills
- Diploma of Collegial Studies and one to two years of work experience in a customer service role. Previous experience working in an academic setting desirable
- Valid Driver’s License and successful credentialing is required in order to operate college vehicles
- Demonstrated strong professional relationships, including key interactions with clients and firm personnel
- Computer literacy – understanding basic connectivity, able to maneuver within software applications to learn new skills
- Attestation of College Studies (ACS) two to four years of related experience. Experience working in a university environment and cultural sensitivity desirable
- IT Skills – MS Office, PowerPoint and Excel
2
Skills For Patient Service Assistant Resume
- Utilize interpersonal and customer service skills to create a positive interaction and outcome with all patients, guests, and staff
- Competent basic mathematical skills
- Possess basic computer skills (Word, Excel, Lotus Notes)
- Current computer skills, including online navigation
- Skiing or riding ability at Level 7 (Strong Intermediate) - required
- Communicating and coordinating with sales team to prioritize assigned tasks and delegate when necessary
- Responsible for being a strong leader and building a winning team
- Sortation, picking and packing of a variety of goods (large volumes) for delivery to stores
- Experience in driving / towing trailers
3
Skills For Technical Service Assistant Resume
- Experience of developing and monitoring budgets
- Operate forklift for storing and retrieving merchandise from high stackers
- Working experience in administration or accounting/ procurement related field
- Experience working with aged and disabled populations
- Experience explaining complex information in a way that is clear and understandable
- Experience generating reports within a database
4
Skills For Guest Service Assistant Resume
- Experience working with a corporate Front of House environment and/or a 5 star customer service environment
- A valid driver’s license with a clean driving record required
- Operates telecommunication integrated systems. Assist patients in making menu selections that comply with the prescribed diet and identified allergies
- Experience working in an environment where young adults are present
- Experience driving non CDL box trucks
- Operates dish machine and all ware washing of patient trays
5
Skills For Pre-service Assistant Resume
- Commitment to being an excellent representative of the Rehmann brand
- Truck & trailering experience
- One year related experience and/or training in the service industry
- Ensure effective and efficient methods for setting orders
- Good at excel (v-lookup/ formula setting/ pivot) and power point
- Handle difficult customers and solve problems using good judgment, patience, diplomacy and autonomy
6
Skills For Room Service Assistant Manager Resume
- Coaches and develops staff to increase their knowledge and skill sets, providing opportunities for continued development and growth within the organization
- Good knowledge (Intermediate level) of Word (mail merges, document creation, formatting) and Excel (spreadsheet creation, accurate data entry, basic formulas)
- Demonstrate the ability to be proactive and think logically
- Good possibilities for both personal and professional growth,
- At least two years of client service experience in a fast-paced environment
- Trainee experience
- Experience in the custodial field
- Graduate of Medical Office Program or one year medical office experience
- Food service experience
7
Skills For Sales & Service Assistant Resume
- One year face to face customer service experience in a professional business office setting
- Experience in managerial role in an Aftersales department
- Previous supervisor experience
- Clear Guard installation experience
8
Skills For Patient Service Assistant Med / Surg Resume
- Good knowledge and interest in cars
- Experience with Customer Service is an advantage
- Relevant Experience is an advantage
- Show attention to details and accuracy. Fact oriented and good at figures
- Attestation of Collegial Studies (ACS) and two to four years of administrative experience in an office environment
- Good knowledge (Level 4) of spoken and written English and French
- Work experience in the insurance or customer service industry
- Preparing and implementing investment allocation rebalances (possibly including trading in accounts)
- Opening/Sortation and date stamping of all incoming invoices
9
Skills For Office Service Assistant Resume
- Onboarding new clients, establishing accounts, and coordinating asset transfers
- Drafting, editing and transmitting client communications and written annual reports
- Learning and navigating multiple software platforms and environments for the purpose of organizing electronic data
- Supporting a large team of individuals and coordinating training of new software and processes
- Conducting online research into new cases, compiling call lists, updating database as necessary
- Performing the final accounting function and processing small group terminations
- Covering letter detailing how they meet the criteria stated
- Maintaining our client database system including setup of new clients
- Managing calendar requests and making necessary travel arrangements
10
Skills For Room Service Assistant Resume
- Managing and maintaining client submitted information to ensure accuracy
- Supporting business development by assisting the sales team with the preparation of project estimates, word counts, and quotes, as necessary
- Distributing CSR work within the guidelines provided by Team Leader and/or Manager and maintaining the spreadsheet
- Processing employee enrollments and contacting customers/sources for information necessary to input and update employee enrollment information
- Monitoring error and problem reports and following up to ensure resolution
- Assisting our Principals with the management of work assigned to staff in the office
List of Typical Responsibilities For a Service Assistant Resume
1
Responsibilities For Client Service Assistant Resume
- Computer skills, including data entry and retrieval
- Register and check-in patients validating demographic information
- Working Expo Line and maintaining stock and cleanliness of this station during all meal periods
- Working expo line and finish plating dishes
- Identifying any need for escalation and/or process improvement
- Parking lot management
- Acting on opportunities to promote and sell Manufacturer or Inchcape Service Plans
- Monitoring and reviewing client account transactions and other account activities
- Interfacing with customers as required
2
Responsibilities For Patient Service Assistant Resume
- An understanding of marketing processes and development of pricing strategies
- Consults with the Catering Manager on the work schedule and planning of events
- Collaborate with nursing to transport soiled equipment trays to sterile processing
- Ensure a warm welcome for Guest in the Executive Lounge including efficient breakfast and evening snack F&B service as required
- Help Servers when available to transport all dirty tableware from dining room to dishwashing area
- Attend customer service orders including repairing and refurbishment tasks & complete the jobs within the time limit
- Provides back-up for marketing support and other team members as needed
- Maintain weekly client contact during the new business process
3
Responsibilities For Technical Service Assistant Resume
- Manage fulfillment of Groups sales. Serve as host for Groups before, during and after a group’s visit
- Supervises the closing of assigned “staffed” catered events
- General computer proficiency, including Microsoft Office and Microsoft Outlook
- Maintain databases tracking all student requests, exchange and readmission applications for the faculty
- Provide scheduling support to CaTS Quotation Team
4
Responsibilities For Guest Service Assistant Resume
- Ensure a high level of customer service when communicating with external clients
- Ensure a high level of customer service when liaising with internal departments (i.e. Sales, Operations, etc.)
- Assist with student/faculty presentations (Orientations, training sessions)
- Provides assistance in disbursing work to staff
- Maintain the Customer to Customer information in the system Handle opening of accounts
- Test driving customer vehicles
- Assist in the development and delivery of workshops. Assist with the content of marketing materials
5
Responsibilities For Pre-service Assistant Resume
- Provide day to day administrative support for the unit including maintenance of student files
- Receive and review applications for Financial Aid and Awards. Verify and process various types of applications ensuring the completeness of files
- Process and monitor customs procedures for import and export of devices being repaired
- Ensure the correct archiving of service documentation
- Assist in preparation and processing of service contracts
- To perform a variety of service activities supportive to the direct care of adult and geriatric patients undergoing endoscopic procedures in the G.I. Lab
- Assists in escorting patients as necessary
- Responds appropriately to emergency situations by following designated procedures
- Assists clinical personnel in transferring patients to/from transport vehicles
6
Responsibilities For Room Service Assistant Manager Resume
- Order the supplies and facility maintenance. Well manage the cleaning vendor
- The ability to multi-task in a fast-paced environment while remaining courteous in person as well as on the phone
- Handle opening of accounts
- Order and stock all linens used in the NICU setting
- Manage day-to-day Front Desk, Executive Lounge and/or Business Centre operation and caring for meetings as the main contact for the organizers
- Focus is to ensure proper delivery of all dishes ordered. Ensuring all food goes from Kitchen Expo Station to Delivery of food to Guests
- Help servers scrape, and stack dirty dishes and carry dishes and other tableware to kitchen for cleaning
- Highly motivated with a ‘can do’ attitude capable of multi-tasking within a team environment
7
Responsibilities For Sales & Service Assistant Resume
- Walk multiple venues thoroughly during shift
- Prepare quotation and follow up with unit collection. Interative with ASC for the customer unit receiving and delivery
- Assist facility occupants during an emergency situation
- Busses and cleans guest tables in the dining room
- Cleans and organizes back of house, including coolers, freezers and stock areas
8
Responsibilities For Patient Service Assistant Med / Surg Resume
- Cleans floors and removes garbage in front of house and back of house, restrooms, and parking lot
- Schoonaken van de werkvloer en de Parts Operations afdeling
- Employment is contingent upon passing a medical/physical examination
- Support invoicing process
- Keep parking lot clean
- Control waiting que
9
Responsibilities For Office Service Assistant Resume
- Warm and engaging style
- Process of high volume bulk copying
- Calculates enteral feeding preparation from physician orders
- Generate patient billing for tube feedings and supplements
- Maintain sanitation of tube feeding preparation areas and equipment
- Use safe food handling and sanitation procedures at all times
10
Responsibilities For Room Service Assistant Resume
- Inventory and restock supplement and tube feeding preparation areas
- Transaction Accuracy to be adhered to for all types of transactions handled out of FEO
- Ensure all compliance / KYC requirements are met as appropriate
- Process client contributions (checks) and distributions (raise cash)
- Create client reports (Excel and Word)
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