Revenue Director Resume Sample

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Abelardo Kunze
7691 Ambrose Island,  Phoenix,  AZ
+1 (555) 623 3650

Work Experience

Revenue Director
01/2016 - PRESENT
Detroit, MI
  • Champions the hospital’s interest
  • EPIC reporting experience
  • Implements and maintains PPMS
  • Participates on MPMT and EGC
  • Serves as Physician Enterprise Revenue Cycle Chair
  • Serves as Physician Enterprise Revenue Cycle Liaison between CHI Revenue Cycle Team and Mercy Health Network (MHN)
  • Establishes and maintains processes, policy and benchmarks that maximize operational effectiveness and efficiency within department in order to achieve organizational goals
  • Approves operating budgets for departments within PBO
Director of Revenue Integrity
06/2012 - 08/2015
Houston, TX
  • Represents the clinic in interactions with patients, professional organizations, government agencies, elected officials, regulatory bodies and payers
  • Develops and maintains effective relationships with all areas of the organization specifically Administration, Patient Care, Accounting and Information Services
  • Serves on the Compliance Committee and supports the organization's compliance plan and activities
  • Resolves billing complaints
  • Keeps abreast of all reimbursement billing procedures of third party and private insurance payers and government regulations
  • Assists with strategic planning activities
  • Provides leadership and is responsible for the overall direction, coordination and evaluation of PBO for Mercy Clinics, Iowa Heart, Skiff and Centerville
  • Ensure a clean and safe working environment in accordance to health regulations and the hotel’s health and safety program
Director, Claims & Revenue Recovery
10/2005 - 03/2012
Houston, TX
  • General knowledge of distribution as it relates to Warner Bros. film distribution
  • Working knowledge and understanding of company policies and division practices for general administrative approval, supervision and employee compliance
  • Familiarity with human resources standards
  • 5–7 years of relevant experience required
  • Previous experience in the entertainment industry required
  • Previous analytical experience required
  • Manage all functions of programmatic advertising and indirect revenue generation including, but not limited to, ad stack setup and strategy, demand partner selection and evaluation, yield optimization, overseeing the development & management of private marketplace relationships, to help achieve revenue goals
  • Communicate ad strategy, analysis, forecasting, and implementation plan to the indirect revenue team as well as peers on the revenue team and senior leaders


Strayer University - Loudoun Campus
1999 - 2004
Bachelor's Degree in Accounting

Professional Skills

  • Provides guidance to CRI Leaders and connects varying services lines to ensure Client’s strategic objectives are met along with performance Metrics (SLAs and OSLs)
  • Consults with appropriate key stakeholders to identify issues related to CRI performance and works with Conifer leadership to develop and then manage appropriate outcomes
  • Strategizes with CRI Leadership and Conifer Client Delivery to proactively assist in improved performance and problem avoidance, including the deployment of necessary Conifer resources
  • Strong analytical skills and experience in developing and implementing strategies with clear business impact through a data driven approach
  • Management Skills proven in previous Management position
  • Action Oriented and Strong Communication skills
  • Management Skills i.e. Leadership, organisation, communication, control

How to write Revenue Director Resume

Revenue Director role is responsible for software, analytical, accounting, retail, finance, training, integration, gis, litigation, trading.
To write great resume for revenue director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Revenue Director Resume

The section contact information is important in your revenue director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Revenue Director Resume

The section work experience is an essential part of your revenue director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous revenue director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular revenue director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Revenue Director resume experience can include:

  • Experience working in a union environment with multiple bargaining units
  • Demonstrated strategic thinking and planning abilities
  • Previous experience working in a similar casino or hospitality Financial Shared Services Center setting
  • Ensure timely and accurate consolidation and processing of all A87 transition items
  • Previous knowledge and experience with gaming and financial systems (ACSC, CMS, Micros, Infogenesis, LMS, Lawson, Infinium, DataMagine)
  • Experience in leading Medicare Advantage risk adjustment strategies

Education on a Revenue Director Resume

Make sure to make education a priority on your revenue director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your revenue director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Revenue Director Resume

When listing skills on your revenue director resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical revenue director skills:

  • Strong technical GAAP accounting skills with concentration on ASC 605-25
  • Leadership, energy, presence, passion, discipline and influencing skills
  • Use analytical skills and findings to make recommendations on process improvements
  • Analyze, synthesizes, and effectively communicates complex budget and policy information to a wide range of audiences
  • Prioritising the Building Blocks & Wins
  • Identifying “space” in P & L through ineffective and inefficient trade investments

List of Typical Experience For a Revenue Director Resume


Experience For Director of Revenue Integrity Resume

  • Serve as liaison with Front Office, Sales and Marketing and Reservation to maximize inventory and profitability
  • Prepare annual Rooms revenue budget
  • Review volume account production with Transient Sales Manager and Director of Sales
  • In-Depth knowledge of all industry reports such as STR, Hotelligence, Market Vision, etc
  • Proven success maintaining positive attitude while handling multiple (and sometimes competing) priorities and leading projects with significant change management requirements
  • Process Governance –the process owner is a key participant and member of PTC’s Lead Council to define key governance criteria and targets, and to address inter-process integration and performance improvement. The Lead Council is a cross-functional team tasked with improving our closed-loop process for lead-to-revenue management
  • Customer Service (phone, mail and/or e mail) – point of escalation. Work with hospital leadership and departments to resolve revenue cycle issues. (e.g., orders, charging, Patient Access, DNFB, DNSP, QS, disputes)
  • Responsible for the review/adjudication of Revenue Reclasses, Adjustments, Refunds, Charity Applications and Professional Courtesy Discounts

Experience For Senior Director Ancillary Revenue Merchandising Resume

  • Monitor/review billing, A/R and reconciliation for hospital specific contracts (e.g., non-IMaCs, local employer). Monitor/analyze AR/Disputes and assists with Bad Debt Initiatives. Responsible for the analysis of eReserve and items/trends that significantly impact net revenue
  • Review proposed managed care contracts and identify any issues or concerns with implementation of the terms prior to the contract being finalized. Assist in analyzing data to verify contract terms have been loaded correctly into IMaCs and claims properly adjudicated during and after managed care negotiations
  • Monitor and communicate non-reimbursable charges (e.g., ABN not signed, denials, disputes, bad debt)
  • Responsible for preparation and completion of eReserve
  • Supports VP Revenue Program Management in identifying, promoting and executing process improvement strategies and programs to ensure maximum efficiencies, accuracy and completeness of member health information
  • Evaluate, proactively monitor and report on all revenue generation processes and programs for government risk based revenue products and its effectiveness
  • Maintain expert knowledge of principles and methods of planning, directing and maintaining compliance with risk adjustment standards. Effectively mitigate risk associated with inaccurate coding and risk scores which could result in lost revenue, disadvantages relative to competitors and potential CMS sanctions or penalties
  • Review proposed managed care contracts and identifies any issues or concerns with implementation of the terms prior to the contract being finalized. Assist in analyzing data to verify contract terms have been loaded correctly into IMaCs and claims properly adjudicated during and after managed care negotiations

Experience For Director, Claims & Revenue Recovery Resume

  • Assess efficiency of patient revenue call center practices to identify and implement process improvements to increase dollars collected per man-hour while reducing the company’s exposure to additional bad debt reserves
  • Manage and maintain group and transient inventory controls including, but not limited to, room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office
  • Analytical and strategic skills – understanding of pricing and promo analytics and ability to draw insights and actionable recommendations
  • Problem solving and process management skills as well as the ability to work in a matrix and team environment
  • Serve as primary liaison with Front Office, Sales and Marketing and Reservation to maximize inventory and profitability
  • Conduct forecasting, review all competitive shops, review demand, convention and city event calendars, maintain data on competitor products and maintain historical data on events and performance
  • Ensure 3-year funding paradigm shift is maintained and reviewed regularly

Experience For Director of Programmatic & Indirect Revenue Resume

  • Well organized and detail oriented, with a high sense of accountability and integrity
  • Responsible for the review/adjudication of Revenue Re-classes, Adjustments, Refunds, Charity Applications and Professional Courtesy Discounts
  • Ensure quarterly chargeback rate analysis to actuals and market is completed timely
  • Ensure that annual revenue projections are fiscally prudent
  • Develop financial models to evaluate impact of business changes on cost pools
  • Ensure standard assumption basis for cost allocations
  • Track cost to revenue results monthly and publish monthly financial reports
  • Facilitate external agency communications for rate and usage projections

Experience For Senior Director, Clinical Revenue Integrity Resume

  • Proven knowledge of public sector financial and accounting management - state budget processes, accounting systems, procurement, and revenue management, preferably in Massachusetts government
  • Provides direct management responsibility for the day-to-day operations of the following functional areas; Revenue Forecasting, Budgeting (Operations and Capital), Cash Flow Management, Inter-jurisdictional Billing, Monthly Budget-to-Actual Reporting, General Accounting Operations, Fixed Asset Accounting, Accounts Payable, and Cash Collections
  • Manages the invoicing for the bureau of operations which includes invoicing for formal contracts, goods and services, and utilities and inter-jurisdictional expenses. Approves payroll for the distribution groups
  • Manages the operation of Watershed Information Systems which provides IT and GIS support for the Department of Watershed Management. Areas of responsibility includes providing application, desktop, network and geographic information system (GIS) support. Oversees and manages the operation of Watershed Information Systems
  • Ensures both, the short-term and long-term financial health and viability of the Department; provides assurance related to the delivery of financial-related information to internal management, City Council, Bond Rating Agencies, and the department's bondholders; provides financial leadership and oversight of the department's annual financial audit
  • Ensures the City is in compliance with all state, federal, local & regional policies, laws and regulations pertaining to water conservation. Develops and maintains the City's Conservation Plan
  • Manages the Site Development Division including producing the budget, managing the staff, and overseeing technical and engineering processes

Experience For Senior Director of Revenue Resume

  • Provides positive leadership, working harmoniously with others in the Department and other organizations, and ensuring that the day-to-day activities
  • Ensures the bureau of operations has all the necessary resources required to successfully complete job assignments in financial, human and administrative related areas which enables the City to fulfill it's mission to deliver potable water and to manage waste water services for its customers 365 days a year
  • Manages the operation of Watershed Information Systems which provides IT and GIS support for the Department of Watershed Management. Areas of responsibility includes providing application, desktop, network and geographic information system (GIS) support
  • Provides leadership and direction to group managers and oversee project goals. Develops project strategies, implementation plan, project scope and milestones
  • Anticipate and plan for changes in regulation to ensure effective revenue requirement AND cost recovery strategies in dynamic regulatory environment. Oversee the establishment of effective strategies for implementation effective cost recovery strategies in Xcel Energy jurisdictions
  • Overall responsibility for directing the work and resources of the revenue requirements area. Responsible for establishing the goals and objectives of this unit and for oversight of the annual budget
  • Strong organizational, communication, leadership, management and analytical skills are essential

Experience For Director of Revenue Cycle Operations Resume

  • Written and oral expert testimony experience required
  • Frequent travel in Xcel's service area is required; extensive overtime
  • Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation
  • Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotel’s pricing and market mix strategy
  • Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses needed for these meetings, displaying key facts/trends etc., on the revenue room walls

Experience For Director, Group Revenue Optimization Resume

  • Approve and/or implement sell strategies for all group proposals above 9 rooms on any one night, and collaborates with the Director of Sales or Director of Catering on setting group and conference rates
  • Enhance usage forecasting
  • Motivated & Motivational
  • Support/Coordinate/Monitor the following: Department Head meetings, Chart Audit meet Compliance Committees, Charge Master review/updates, pass through invoice retrieval, Complex (e.g., ‘High $” or “At-Risk”) in-house patient meetings, Hospital Revenue Cycle Implementation Initiatives, Internal/External Audit Assistance, Engaging Legal for Collection Issues
  • Highly collaborates and influential across the enterprise, requiring cross-functional, matrixed relationships. This includes overseeing the integration and alignment of risk adjustment, STARS/HEDIS and care management strategies, tactics and operational processes, and demonstrating ability to partner, inspire and motivate across organization structure
  • Develops policy and write rules, regulations, and ordinances for environmental protection and land development in the City of Atlanta; interfaces with the Mayor's office, City Council, and other departments for policy and technical issues; Resolves technical issues and make final determination regarding the application of Federal, State, and local requirements for land development
  • Responsible for acting as chief liaison for Revenue Requirements with senior management, business units, regulatory agencies and external customer groups in multiple jurisdictions to disseminate revenue analysis policy and strategies. Provide leadership at the state and national level on revenue analysis and cost recovery issues, including EEI, NARUC, etc

List of Typical Skills For a Revenue Director Resume


Skills For Director of Revenue Integrity Resume

  • Broad understanding and experience within physician practice operations, and other health care services
  • Managed care experience
  • Budget administration experience
  • Experience required
  • Regulated utilities experience
  • Experience with analytics SaaS company background
  • Solid knowledge of differences between ASC 605 and ASC 606
  • Contribute to cost/revenue evaluation of new service offerings and consolidated offerings
  • Ensuring that the hotels' revenue management practices are being used and being consistent with sbe’s policies and procedures

Skills For Senior Director Ancillary Revenue Merchandising Resume

  • Identifying meaningful opportunities & defining the size of the prize
  • Creating transparency with markets and customers
  • Developing sell in stories for implementation & execution
  • Understanding of key accounts, channels, and approach to pricing and promotions
  • Coordinate survey activities involving marketing and service opportunities to further enhance revenue potential

Skills For Director, Claims & Revenue Recovery Resume

  • Development and deployment of commercial trading policies founded in defendable principles
  • Identification of unsustainable trade operating models and subsequent viable solutions
  • Identification & management of cross border pricing exposures
  • Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts
  • Develop and perform training within Finance and cross-functionally for revenue considerations relevant to the audience
  • Develop and maintain Key Performance Indicators and drive corresponding performance improvements for revenue
  • Works collaboratively with Conifer Client Delivery to provide value to customers (both internal and external) through business/industry insight and innovation
  • Ongoing Client Leadership and Remediation (Issue Resolution). Identifies performance degradation and coordinate with Conifer Client Delivery and CRI Executive Leadership, and the Conifer operational colleagues to ensure a mitigation plan has been implemented for the client
  • Provides strategic thought leadership along with the VP of Revenue Cycle across the Revenue Cycle Management continuum

Skills For Director of Programmatic & Indirect Revenue Resume

  • Participates in defining and implementing long term strategies to create revenue cycle operation scale and/or to position SMG to react and manage more quickly and effectively to future billing, payment and collection challenges
  • Co-leads the design of the SMGs revenue cycle process structure for coding, provider education, provider enrollment, business intelligence and analytics, referral and authorizations, managed care and payer relations, and revenue performance managers, which streamlines the workflow and eliminates redundancy
  • Experience in Customer Service, Cash Collection/Recovery and/or Management of day to day finance operations
  • Facilitates communication between internal business customers
  • Drives consensus among key stakeholders
  • Committed & Career oriented
  • Demonstrated progression in experience and responsibility in revenue cycle operations including practice operations management, accounts receivable management, and Health Information Management with a proven track record of leading complex projects to successful completion
  • Strong working knowledge of managed care contracting strategies, billing and collection processes and functions, practice operations , Health Information Management, and general revenue cycle management strategies, and industry best practices
  • Thorough knowledge of third party billing requirements and Medicare regulations

Skills For Senior Director, Clinical Revenue Integrity Resume

  • Lead both through influence and direct authority
  • Knowledge and application of Performance Improvement concepts
  • Strong Computer and Software (Microsoft) Skills; very strong administrative and managerial skills; inter-personal and team working skills; skilled in communicating verbally and in writing
  • Knowledge of compliance requirements within the health care industry
  • In-depth knowledge of digital media landscape
  • TI Max / Price Max / Promo Max / Mix Max

Skills For Senior Director of Revenue Resume

  • Focusing on controls and compliance, the senior director is responsible for crafting and implementing revenue recognition policies and educating key partners across the globe
  • Risk Revenue or related experience
  • Applicable clinical or professional certifications and licenses such as LVN, RN, RT, MT, RPH, CPC-H, CCS highly desirable
  • Evaluate and enhance Sales and Ad Operations workflow and best practices as it relates to indirect revenue streams
  • Provide hands-on assistance with any escalations as they pertain to ad implementation, creative issues and troubleshooting, ad tagging, third party integrations, inventory and/or campaigns delivery discrepancies
  • Maximize rooms revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein

Skills For Director of Revenue Cycle Operations Resume

  • Monitor all rooms and revenue forecasting to accurately project unconstrained demand, and support hotels in taking corrective actions
  • Works cross-functionally across a variety of teams such as revenue operations, business operations, finance, marketing and sales
  • Serves as an escalation contact for investigating discrepancies of ad display issues with programmatic demand partners
  • Contribute in enhancing the Total Revenue Management Culture in the respective hotels
  • Analyzes trends and optimizes inventory to maximize revenue growth
  • Accurately forecasts revenue growth

Skills For Director, Group Revenue Optimization Resume

  • Serves as single point-of-contact for all internal and external programmatic-related inquiries and passes along all relevant data to appropriate stakeholders
  • Conducts periodic evaluation of advertising programs, identifies new opportunities, and presents recommendations for growth (i.e. new technologies, improved optimization, ad placement audits, etc.)
  • Potentially, train and develop programmatic team to exceed revenue goals
  • Manages payment schedules and remittances for all partnerships
  • Identify urgency, timeline and alignment with other organizational initiatives and plans
  • Maximize Profit Contribution of the respective hotels, and to the Regional Head office
  • Monitor revenue opportunity trends in the region, stay updated with industry developments (conferences/seminars), develop synergies & sales/pricing coherence, make recommendations to marketing and sales teams for shifting demand-driving actions to match need periods / areas
  • Optimize hotel and corporate pricing strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels

Skills For Lead to Revenue Process Director Resume

  • Work together with the properties Revenue Management teams to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel
  • Utilize the Revenue Management Systems, and other pertaining tools , to ensure that the appropriate strategies are in place, special events are accurately loaded, and the sharing of knowledge with the system in maintained
  • Work with DOSM and Sales Team members to encourage strategic selection of the right piece of business, in keeping with AccorHotels guidelines
  • Maximize market share of the Luxury Middle East portfolio by tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace
  • Reviews the meeting minutes and pertaining actions of the weekly Revenue Management Meetings of the respective hotels while ensuring to follow the AccorHotels guidelines for meeting content
  • Contribute in preparing the monthly analysis for the region, and take the corrective actions in line with the Regional Revenue Management Strategies
  • Conduct onsite & offsite hotel reviews for the region

Skills For Patient Revenue Director Resume

  • Adhere to all AccorHotels Environmental policies and procedures
  • Assist in Selecting, recruiting, managing and developing Luxury Hotel/Multi-Hotel Revenue Managers via mentoring and coaching to ensure succession planning, cultivation and implementation of relevant best practices across ME
  • Work closely with Dropbox’s Revenue leadership to define and develop key business insights, drive scalable growth strategies, and help support the execution of plans
  • Proven ability to recruit, build, develop and coach high-performing teams
  • Detailed knowledge of SaaS sales cycles and customer lifecycle
  • Optimize the digital merchandising of the current portfolio of ~20 products by brand and loyalty tier thus driving higher penetration digitally, based on the consumer’s decision journey and key moments of truth
  • Create cohesive merchandising strategies that are consistent with the consumer’s decision journey from online to offline
  • Work with Sales to proactively manage revenue recognition issues
  • Responsible for revenue related financial statements and disclosures

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