Director Revenue Resume Sample

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Citlalli Hilpert
79745 Aiyana Row,  Chicago,  IL
+1 (555) 955 3999

Work Experience

Director Revenue Integrity
02/2016 - PRESENT
Phoenix, AZ
  • Oversee the managing of daily revenue as relates to charging
  • Lead Charge Master and Revenue Integrity team to achieve a compliant, standard charge master across the health system
  • Have responsibility for the charge master for 5 instances in EPIC to include 32 hospitals, hospice, homecare, 23 Community Connect Partners, and over 600 physicians
  • Set policy and develop systems for revenue producing departments to ensure charging integrity and accuracy
  • Set up systems to monitor timely charge posting and report delays, as necessary
  • Provide comprehensive knowledge of clinical application charging sources
  • Serve as a revenue integrity resource for Chief Executives and RC Pillar Leaders
  • Provide support from the Revenue Integrity/CDM team for clinical department managers as necessary to facilitate Providence Revenue Cycle processes
Regional Director Revenue Intergrity
11/2010 - 08/2015
Chicago, IL
  • Lead the Revenue Integrity department in an efficient and compliant manner of the Revenue Cycle
  • Oversee monitoring and improvement efforts within the functional areas of Revenue Integrity, including
  • Lead reviews and RGM Community meetings
  • Lead cross functional participation in RGM initiatives
  • Preparation of reports and updates
  • Share best practice through timely submission of RGM initiatives to leverage learnings and implementation Globally
  • Lead OTC & CHC franchise engagement around pricing, portfolio and promotions strategy connected to brand plans
  • Develop a Global RGM aligned methodology workshop and process leveraging advanced analytics to develop the optimal price, promotion and portfolio efficiency value execution across the clusters
  • Embed RGM thinking and processes into the business planning process and daily within the relevant functions; CS&P, Customer Development, Shopper, Commercial etc
Director Revenue
03/2007 - 05/2010
Dallas, TX
  • Builds an annual capability plan to ensure the right training, workshops and / or business development meetings
  • Strong leadership, relationship development and people management skills; results orientation with an ability to manage the overall project; excellent multi-tasker who sees the “bigger picture”; collaborate with different individuals across the organization
  • Collaborate and partner with all levels of management
  • Progressive experience in accounting or finance
  • Coordinate and prioritize multiple tasks in a deadline-driven environment
  • Strong project management and organization skills, to be able to manage and prioritize several different activities in parallel
  • Provides strategic vision and direction to all Revenue Integrity functions to effectively manage industry shifts, regulatory changes, and rising cost pressures relating to Revenue Integrity
  • Provide management oversight for technical and professional coding, HIM, CDI, CDM, charging methodologies, and regulatory updates/requirements; Maintains knowledge of compliance regulations, standards and directives regarding government and regulatory agencies


Georgia State University
2002 - 2006
Bachelor's Degree in Hotel Administration

Professional Skills

  • Superior prioritization skills, including ability to manage an array of people, projects, and deadlines
  • Demonstrated self-motivation, detail oriented focus, and outstanding customer service skills
  • Experience in environments with high transaction volume required, preferably with experience building/scaling a high growth revenue organization
  • Demonstrates commitment, optimism and determination to deliver the IHG brands and guest experience consistently
  • Excellent understanding of multiple clinical disciplines and charging practices
  • Three years experience with billing and/or coding
  • Responds to guest and owner feedback, looking for creative ways to make the guest experience even better and meet owners profit requirements

How to write Director Revenue Resume

Director Revenue role is responsible for software, retail, finance, training, auditing, coding, reporting, consulting, research, digital.
To write great resume for director revenue job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Director Revenue Resume

The section contact information is important in your director revenue resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Director Revenue Resume

The section work experience is an essential part of your director revenue resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director revenue responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director revenue position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Director Revenue resume experience can include:

  • Understand financial management and health care reporting, including the relationship between the CDM, charging, coding, and billing; provides senior leadership with information regarding receivable impacts and/or departmental performance
  • Oversees the review process for the CDMs across the organization and sets accuracy standards for CPT and HCPCS codes; understands each department’s charging practices based on the CDM and oversees charge capture and charge reconciliation education for new services added
  • Demonstrates knowledge of various payment and coding systems, particularly the Outpatient Prospective Payment System (OPPS), DRGs, Medicaid APG Grouper, HCPCS and CPT-4 coding schemas
  • Leveraging Sabre Hospitality’s reporting systems and processes to drive superior results
  • Communicating insights from actionable data to align the commercial team’s behavior with business objectives
  • Responsible for preparing and maintaining the company’s revenue recognition policies

Education on a Director Revenue Resume

Make sure to make education a priority on your director revenue resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director revenue experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Director Revenue Resume

When listing skills on your director revenue resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical director revenue skills:

  • Experienced in providing strong leadership, mentoring, coaching, counseling and development to direct reports as required
  • Knowledge of the principles of Information Systems in order to effectively analyze and make decisions, ideally familiarity with the Epic system
  • Skill in effective oral, written, and interpersonal communication
  • Deal effectively with constant changes and be a change agent
  • Deal effectively with difficult people and/or difficult situations
  • Proven self-starter with strong initiative, enthusiasm for business, results orientation

List of Typical Experience For a Director Revenue Resume


Experience For Director Revenue Integrity Resume

  • Support improved utilization and capacity for analytics
  • Ensures appropriate documentation is produced and maintained in support of
  • Oversee and evaluate the effectiveness of any internal incentive programs for Front Office, Reservations, Sales and Convention Services. Then provide the General Manager with clear payback analysis. Assist the General Manager in making necessary adjustments to any program
  • Responsible for the maintenance of any software programs which contribute to the management of room’s revenue, including PERFORM, HIRO, RBI and Delphi/Profit Pack or any other Group Sales System
  • Identify opportunities to improve quality and workflow. Assist implementation of Best Practice Processes / SOP’s
  • Overall experience, with 3+ years in a “Big 4” accounting firm and the remainder in a revenue supervisor/manager role at a public company with multiple, complex revenue streams

Experience For Regional Director Revenue Intergrity Resume

  • Extensive experience in the application of ASC 605, ASC 985 and ASC 606
  • Superb attention to detail yet possesses an understanding of the “big picture”
  • Develop input and output controls, leveraging Advanced Analytic capabilities for data cleanse and quality control
  • B.S. / B.A. or equivalent
  • Collaborate with key internal and external business partners to stay abreast of changes in the Medicaid, regulatory and individual marketplace. Proactively communicate and drive strategic and operational plans to achieve the required operational results
  • Maximize carriage of STE services across affiliate MVPD platforms (linear, OD, TVE). Present STE’s product portfolio to affiliate product and marketing executives, reinforcing consumer and financial benefits

Experience For Senior Director, Revenue Integrity Resume

  • Provide specific account information to the Executive team as part of contract renewal process with MVPD’s. Create new opportunities for distribution of STE services and offerings
  • Proactively build and maintain relationships with local regulators while partnering with jurisdictions and other National Grid colleagues in order to ensure customers’ needs are met and the company’s revenue generating capability is optimized
  • Manage the development of revenue requirements testimony and exhibits, serving as an expert witness to validate the company’s position in support of rate case filings, compliance filings and other related regulatory matters
  • Demonstrated integrity, and desire to be in compliance with all Federal regulations
  • Demonstrated ability to read medical charts or dictation, understand services performed, and correlate those services to charges on the bill (UB92)
  • Direct and oversee cash audits, patient refunds, fraud prevention and related controls for over 800+ supported offices
  • Manage account reconciliations and review for appropriate completion and adherence with US GAAP

Experience For Senior Director, Revenue Resume

  • Supervise execution of internal controls
  • Influential, especially with clinical departments that do not report to Revenue Integrity
  • Results oriented, servant leadership – realizes importance of people
  • Responsible for all aspects of Revenue Management department operations to ensure quality charge capture and in accordance with all applicable polices and federal regulations
  • Improves charge capture through the completion of chart-to-bill audits, department reviews, advising on clinical documentation strategies, clinical department education, late charge analysis & reporting, and other initiatives to identify, correct, and monitor charge capture
  • Works daily with clinical departments to achieve more accurate charge capture though process redesign, clinical team education, and monitoring of current state. Works with IT and clinical departments on Cerner for design and also maintains paper charge sheets for areas not on electronic systems
  • Ensures quality emergency department charge capture through the management of the ED charge auditor program, auditing all emergency department charts and timely assigning the correct charges before billing
  • Ensures updates to chargemaster occur continuously to reflect accurate CPT codes, revenue codes, descriptions, correlation with orders, and payer-required differences
  • Responsible to implement all Medicare & Medicaid regulations impacting chargemaster set-up, charge capture, Local Coverage Decision management, and contract management on or before the effective date

Experience For Director, Revenue Requirements Resume

  • Effectively manages large projects from start to finish
  • Answers all patient-related questions regarding charges, by auditing patient’s account and providing written feedback explaining charges
  • Part of all MIS and clinical teams that are implementing new software that impacts charging, charge capture, or charge pricing, ensuring that system is designed to correctly post charges to the patient billing system
  • Works closely with HIM and PFS to correct any issues relating to charge capture, chargemaster maintenance, or Medicare outpatient denail for clinical reasons
  • Performs necessary supervisory functions to monitor employee performance and provides performance feedback during 90-day and annual evaluations while adhering to DNV evaluation timeliness goals
  • Oversees health system charge description master, ensuring all chargeable activities are reflected appropriately in the Charge Description Master (CDM). (20%)
  • Oversees revenue integrity of clinical departments providing education, training and tools for departments to successfully capture clinical into charge capture. (20%)
  • Supervises revenue integrity team providing direction and guidance that fosters a team environment through training, recognition/evaluation and in-service education which produces optimum work habits. Mentors and coaches to achieve highest level of competency of leadership and staff. (10%)

Experience For Director Revenue Performance Resume

  • Prepares, monitors, and maintains an annual expense budget. (10%)
  • Provide daily guidance and leadership to direct reports, Revenue Analyst, Distribution Executive and Group Reservationist
  • Timely review and document complex revenue arrangements, particularly related to projects, software sales and revenue policies for new product initiatives
  • Key business partner to finance and senior sales executives to ensure that the global revenue accounting function delivers timely, accurate, optimized and reliable revenue reporting
  • Work closely with the Sales and Sales Ops functions, as well as colleagues in Accounting, Finance, Engineering and Technical Operations teams to identify and implement process and system improvements within the quote-to-cash ecosystem
  • Improve overall efficiency throughout the ecosystem by sharing best practices and providing best in class reporting
  • Work with product managers to analyze roadmaps for new billing and product functionality

Experience For Senior Director, Revenue Analytics Resume

  • Draft White Papers and monitor relevant US GAAP and SEC developments to ensure revenue recognition policies and procedures are in compliance
  • In close conjunction with the CPUP Director of Operations, direct activities to provide practice operational and revenue
  • Spearheads trade promotion management (TPM) enhancement initiatives through collaboration with trade marketing system designers and information technology developers to enhance the capabilities of the Snyder’s-Lance, Inc. custom TPM software
  • Three years leadership experience
  • Expertise in all accounting rules relating to software and services revenue recognition
  • Provide guidance to the sales team on all group room blocks for appropriate netting and managing of the blocks
  • Works side by side with the marketing, sales strategy and the finance departments to design and execute brand price/promo and trade strategies
  • Translates retailer sales trends and post-performance results into clear, concise storyboard presentations to enable internal and external customers to quickly make revenue growth decisions
  • Conduct daily business review meetings with DOSM and the Sales/Catering teams to maximize our business potential

Experience For Director, Revenue Marketing Resume

  • VP Revenue Marketing
  • VP Brand Marketing
  • Leads development of customer segmentation and customer investment / trade programs for AOP
  • Experience in Accounting / Finance; including at least eight - ten years of leading a team and up to ten years of relevant experience specifically related to complex software arrangements
  • Strong written and verbal communication skills to facilitate the effective writing of internal and external documents and to effectively facilitate decisions and achieve results
  • Working knowledge of the new accounting standard, ASC 606 and the experience to drive the team and company through the transformation to the new accounting rules
  • Establish goals and action plans, set realistic timetables, and monitor progress towards their completion
  • Open to travel when needed to visit the teams in remote locations

Experience For Senior Director, Revenue Marketing Resume

  • VP Strategy and Analytics
  • Sr. Director, Sales Channel Development
  • Knowledge of current and possible future policies, practices trends and information that can affect Dignity Health
  • Work effectively and cooperatively with others; establish and maintain good working relationships. Strong team orientation, collaborates to achieve common goals that contribute to the overall successes of the organization
  • Effectively meet customer needs; build productive customer relationships; take responsibility for customer satisfaction and loyalty

Experience For Director, Revenue Growth Management Resume

  • Highly data driven / analytical mindset is essential
  • Strong organizational skills, accuracy and attention to detail; ability to work well under pressure, especially in a deadline driven environment, and multi-task
  • Work at the Support Office in Effingham, IL as needed to perform job responsibilities
  • Director technical operations
  • EPIC certification in CDM

List of Typical Skills For a Director Revenue Resume


Skills For Director Revenue Integrity Resume

  • Work closely with Financial Planning and Analysis to build out strong reporting metrics and improve accuracy of forecasting
  • Provides monthly/quarterly spending effectiveness reviews in conjunction with customer planning for executive leadership
  • Skill in problem-solving in a variety of settings and translation of data into actionable steps
  • Leads and builds the sales organization’s capabilities by providing analysis and insights on effective trade promotion rigor
  • Director-level administrative experience in billing management
  • Lead implementation of new revenue recognition accounting standards as they become effective
  • Five years healthcare coding/revenue integrity experience

Skills For Regional Director Revenue Intergrity Resume

  • Revenue cycle management, IT management or project management experience in a complex organization
  • Excellent ability to understand and interpret statistical reports and perform quantitative analysis
  • Operate a computer and related applications
  • Extensive Financial Commercial or Customer Commercial experience required
  • Experience within Sales Leadership is required
  • Team play and able to demonstrate leadership
  • Experience in Revenue Management for Hotels at a multi-unit management role

Skills For Senior Director, Revenue Integrity Resume

  • Experience within a multi-brand environment
  • Five years finance experience
  • Directs and oversees plan to move hospitals from legacy systems to EPIC with a consolidated Charge Description Master (CDM). (20%)
  • Knowledge and understanding of insurance claim processing and third party reimbursement
  • Lead efforts in ensuring data integrity and identifying system or process improvements to promote better management of
  • Assure timely and accurate data reporting regarding revenue cycle activity to CPUP and other revenue cycle partners
  • Identifies pricing and trade deviations from strategy on an ongoing basis
  • Take prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
  • Proficiency in navigating financial accounting systems

Skills For Senior Director, Revenue Resume

  • Oversee monthly close process including the review of contracts and timely and accurate reporting of revenue results
  • Assist sales force in structuring unique transactions while satisfying GAAP requirements for recognition
  • Direct the revenue team and provide the necessary GAAP expertise, including the cash audit team and accounting staff
  • Possesses knowledge of PFS registration, HIM coding, and PFS billing processes
  • Develops detailed understanding of the market, owner and guest needs

Skills For Director, Revenue Requirements Resume

  • Knowledge of healthcare related financial and/or accounting practices
  • Apply appropriate supervisory, management, and leadership techniques in an operational setting
  • Leads change management among sales leadership with significant independence and the expectation of being mostly self-directed
  • Analyzes, identifies/establishes, and implements price and promotional guardrail recommendations for AOP along with incremental funding requests in year
  • VP Affiliate Sales & Marketing

Skills For Director Revenue Performance Resume

  • Aptitude for shaping and innovation
  • Track record of building teams
  • Work with Front Office on upsell training
  • Review the existing close process and look for opportunities to enhance the process to make it more efficient
  • Evaluate existing processes and standards and develops new processes and standards where appropriate
  • Drive consistency across the revenue accounting team

Skills For Senior Director, Revenue Analytics Resume

  • Work closely with internal audit and other stakeholders to remediate existing material weaknesses
  • The key point person for technical revenue accounting guidance to the global organization
  • Expanded Reporting Analytics to support business performance
  • Involvement with yielding of the hotel’s banquet space through the DBR meetings
  • Collaborate with the Operations Team to direct and execute processes and controls surrounding cash collections
  • Interface with team members and various 3rd party payor (insurance company) processes to ensure seamless billing and cash collection
  • Adhere to established accounting policies
  • Detailed understanding of CCI edits, CPT, HCPCS, ICD-9-CM, and revenue codes

Skills For Director, Revenue Marketing Resume

  • Knowledge of Medicare, Medicaid, 3rd party billing rules, coverage, payment, and compliance
  • Work with Group Coordinator on Holidex training
  • Serves as a liaison to bridge the understanding gap between clinical, finance, and revenue cycle departments
  • Monitors, evaluates and updates CDM pricing associated with reimbursement changes and strategic initiatives. (20%)
  • Build relationships with, and influence sales leadership as well as guide new trade management strategies and decisions

Skills For Senior Director, Revenue Marketing Resume

  • Good business decision-making abilities; skilled at balancing strategy with pragmatism, evaluating contrasting perspectives, and making tough decisions with imperfect information
  • Change leadership abilities to lead transformative improvement in organizational capability (supported by investments in tools & resources)
  • Team and people leadership abilities; directing and coordinating work and projects across associates, coaching and developing team members, inspiring and motivating team to high performance
  • Understanding of go to market business model for multiple classes of trade in the retail food industry, such as club, dollar, vending, foodservice, export and/or deli
  • Knowledge and use of syndicated data insights, IRI and/or AC Nielsen

Skills For Director, Revenue Growth Management Resume

  • Understand, synthesize, and explain complex methodologies and outcomes in ways account managers and other internal/external customers can apply
  • Strategic consulting and business advisory skills; ability to assess needs of the business and develop effective strategies that meet both our topline and bottom line goals
  • Expertise in working with External and Internal Audit teams and being comfortable presenting to Senior Management
  • Travel to attend workshops, specialized training and or certifications
  • BS or BA in Business or Accounting and CPA

List of Typical Responsibilities For a Director Revenue Resume


Responsibilities For Director Revenue Integrity Resume

  • Computer literate in Microsoft Window applications and relevant computer applications required (IDeas, Averro Restaurant Revenue Management)
  • Majority of work performed in a normal office environment
  • Some travel required as needed
  • Conduct monthly meetings with Business Travel to review Hotelligence report
  • Maintain bi-weekly updates to EasyBook
  • Maintain and develop relationships with OTA’s
  • Handle Expedia Travel Ads

Responsibilities For Regional Director Revenue Intergrity Resume

  • Monitor Demand 360 weekly
  • Work with LET Group on site maximization
  • Create and maintain Hot Dates and Blackout Calendar
  • Ensure proper restrictions are set up over Event Dates such as SXSW
  • Takes a proactive role in participating in the responsible business initiatives in the regional office and across AMEA and actively promotes our IHG Corporate responsibility initiatives
  • Current registration with Florida State Board of Nursing, Florida State Dept of Health and Human Services, or other accrediting entity, depending on clinical field

Responsibilities For Senior Director, Revenue Integrity Resume

  • Identify and implement best practices within the revenue team
  • Provide global perspective to develop best practices in application of policies and controls
  • Conduct TravelClick shops
  • If financial credentials
  • If clinical credentials
  • VP Digital Operations
  • Develops, implements, and manages efficient and effective operational policies, processes, and performance monitoring across all functions of the Revenue Integrity department; directs and coordinates communication with Information Services to ensure appropriate systems, enhancements, and tools are utilized to effectively manage day to day Revenue Integrity operations

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