Renewal Sales Resume Sample

4.9
12 votes

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Jamie Vandervort
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Work Experience


Renewal Sales Manager
02/2018 - PRESENT
Los Angeles, CA
  • Develop deep understanding and perspectives on the current state of CLM and renewals revenue and customers for Adobe’s consumer and business customers
  • Execute the plans with a core team and then continue to monitor and develop improvements. This requires creation and execution of operating and project plans, including; managing day-to-day tasks, driving requirements sessions, developing business cases, securing stakeholder buy-in, managing cross-functional projects that deliver important program changes
  • Clarify and confirm roles and responsibilities on projects, and drive accountability and transparency in execution. Execute own fair share of the work needed for success
  • Identify trade-offs and investments and push for the needs across various decision points in order to make the most progress as fast as possible while maintaining appropriate levels of ROI
  • Proactively identify and escalate issues and potential obstacles to the successful execution of Adobe Business Direct and Renewals programs
  • Report out on a regular basis to all key stakeholders about progress with core teams. This includes preparing for business reviews with senior leaders across the company, and potentially Ops Staff
  • Maintain strong communication with worldwide peers and stakeholders to evaluate effectiveness of programs and impact of operational strategies, programs and improvements
  • Competitive Selling - Leverages broad understanding of how Citrix solutions address customer/partner issues
Inside Renewal Sales Rep-dach
11/2011 - 09/2017
Boston, MA
  • Intuitively and proactively understand customer concerns and facilitate escalation to the appropriate resources
  • Position and match CCH SFS capabilities to each customer's business driver and challenges
  • Enable a positive customer experience with all customers
  • Meet and exceed monthly and annual quota
  • High capacity to learn terminology, technology and new products in a dynamic learning environment
  • Upsell and add on new products based on client needs
  • Renew specified book of business and upsell when appropriate
  • Communicate effectively and establish win/win partnership with internal departments to drive a positive customer experience and business revenues
  • Maintain, update and follow established sales processes for customer relationship tools for each customer interaction
Renewal Sales Assistant
11/2005 - 07/2011
Boston, MA
  • Partner/SI Leverage - Reactively but effectively leverages channel partners in pursuing opportunities
  • Partner/SI Management - Partner interactions always leave a positive impression of Citrix and help move the
  • Manage the budgeting, planning, and forecasting for CS&S organization’s long and short term goals
  • Maintains and applies a thorough understanding of the bank’s credit policy and all necessary business practices to ensure the submission of accurate and complete loan application packages
  • Serve as an authoritative source knowledge for Blackboard’s Renewal Portfolio and SSI partnership, and set field expectations for the SSI engagement
  • Contribute to and assist in executing the larger Blackboard renewal strategy in alignment with Blackboard’s corporate strategies
  • Assist Manager and local sales/renewal teams with building out the renewal sales process for Symantec’s technology
  • Preferably with experience using Sales Force.com application and CRM tool
  • Maintain and master on-going relationships with each customer on the basis that each communication provides value to the customer

Education


University of Phoenix - Greenbelt Learning Center
2000 - 2005
Bachelor's Degree in Business

Professional Skills


  • Strong communication skills (verbal, written) Proven ability to form strong business relationships
  • Discipline around following: Customer focused mentality; Excellent organizational and time management skills
  • High energy level with excellent sales / business skills
  • Experience in outside paint sales experience with high performance products
  • Prior employment history in this selling Care, Hosting or other services in this space
  • Experience negotiating complex multi-year and coterminous agreements
  • Proven history of exceeding your sales retention/growth quotas

How to write Renewal Sales Resume

Renewal Sales role is responsible for english, travel, finance, credit, training, procurement, reporting, design, research, modeling.
To write great resume for renewal sales job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Renewal Sales Resume

The section contact information is important in your renewal sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Renewal Sales Resume

The section work experience is an essential part of your renewal sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous renewal sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular renewal sales position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Renewal Sales resume experience can include:

  • Experience in Inside Sales, Sales Support or Customer Service Experience
  • Selling and closing experience with software or software maintenance
  • Generating Renewal Quotes (partners) /invoices (end-users) 90 days prior to expiration
  • Validate and confirm the accuracy of all supporting data for the quote and work to resolve any discrepancies
  • Maintain strong understanding and application of sales promotions to best address customers’ needs across industries
  • Relevant experience

Education on a Renewal Sales Resume

Make sure to make education a priority on your renewal sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your renewal sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Renewal Sales Resume

When listing skills on your renewal sales resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical renewal sales skills:

  • Decision making skills, and ability to show good judgment in decision making when necessary
  • Assess customer information and present standard Citrix solutions effectively
  • Ensure Renewal Sales Representatives effectively manage assigned book of business
  • Able to work effectively with 150-200 accounts per quarter
  • Great team player skills to be able to interact with different areas within the company as well as externally
  • Advanced communication skills and ability to inspire and motivate others

List of Typical Experience For a Renewal Sales Resume

1

Experience For Renewal Sales Manager Resume

  • Recruits, builds and develops a high performing team to deliver business results
  • Understand customer issues and requirements in order to recommend a specific Autodesk solution based on Autodesk’s move to a subscription based model
  • Maintain strong knowledge of Autodesk subscription offerings including maintenance plans, subscription offerings, Cloud Service Subscription, and Advanced Support
  • Create, implement, measure and review the strategic and operational places that drive achievement of the business’ goals
  • Establish working relationships with the external parties that support the achievement of success and be conversant with the systems and procedures in place to ensure conformance with standard business practices
2

Experience For Director, Renewal Sales Operations Resume

  • Builds and maintains key senior relationships with customers, partners and acts as the liaison for Veritas with those key stakeholders
  • Communicate the Veritas vision and aligns team and individual goals to achieve business results
  • Drives employee loyalty through the delivery of and commitment to Veritas employee value proposition
  • Works collaboratively with other leaders to acquire additional/specialist resources as required
  • Identify and implement best practice policies, process and tools,
  • Understand customer issues and requirements in order to recommend a specific Autodesk subscription offering based on Autodesk’s business model transformation
  • Able to develop relationships and dynamic
  • Sales Force and MS Pack Office
3

Experience For Renewal Sales Specialist Resume

  • Native-level fluency in German
  • Passionate to start, move over to or continue a career in consultative sales
  • “Can Do” / “Winner” attitude essential with a hunger and 'self-starter' drive to overachieve and succeed
  • Sell Red Hat value added services to our customers and with partners
  • Meet assigned sales quota
  • Be fully knowledgeable about our solutions
  • Manage quote to order process
  • Delivery of Genesys CARE quotes to Customers and Partners
  • Articulation of Genesys CARE value proposition to Customers and
4

Experience For Renewal Sales Associate / Representative Resume

  • Predictive view of At Risk Customers with Red / Yellow / Green Dashboard
  • Outbound Programs, e.g. Compliance, Reclamations
  • Field support to position Genesys CARE in new business opportunities
  • Develop key relationships with customers and partners
  • Understand customers’ contracts terms and renewal sales cycle
  • Proactively engage customers and negotiate care renewal opportunities in timely manner. Ability to negotiate care/hosting specific contract terms, together with Global Care Center
5

Experience For Senior Manager, Renewal Sales Resume

  • Position renewal value proposition and advanced Care services to maximize annuity business
  • Work closely with the Global Care Center market teams to ensure customer support continuity and entitlement information accuracy
  • Identify upsell & cross-sell new business opportunities (growth, change requests, customer pain points) and direct leads to the appropriate Account Managers
  • Achieve and strive to exceed assigned quota(s)
  • Partner with the broader NOKIA sales team to leverage joint renewal sales
  • Work to exceed monthly and quarterly revenue goals
6

Experience For Inside Renewal Sales Rep-dach Resume

  • Work with customers, partners and Unitrends staff to build relationships and expedite resolution of customer maintenance issues
  • Continuously contribute to the improvement of the renewal process in order to increase revenue
  • Analyze and report on lost customers
  • Work with Unitrends team to understand the policies and procedures which guide the development, negotiation, and closure of support renewals
  • Achieve renewal rate, renewal $, and multi-year renewal objective across all territories
  • Well versed in Microsoft Office products
7

Experience For M HIS Renewal Sales Specialist Resume

  • High capacity to learn terminology, technology and new products in a dynamic learning environment. Ability to upsell and add on new products based on client needs
  • Drive service revenues in excess of $3M annually
  • Specific focus on sub 10K renewals
  • Inside or service sales experience in a fast-paced, high volume environment with a proven track record of successful achievement against individual quota
  • Expertise in Microsoft Suite (Outlook, Word, Excel, PowerPoint)
  • Successful behaviors include

List of Typical Skills For a Renewal Sales Resume

1

Skills For Renewal Sales Manager Resume

  • First leadership experience within the renewals team
  • Demonstrate creativity and ability to solve complex problems
  • Good knowledge of CRM and opportunity management systems preferably salesforce.com
  • Experience in a sales operations or sales support role, preferably renewal sales operations
  • Demonstrate passion, enthusiasm and innovation
2

Skills For Director, Renewal Sales Operations Resume

  • Experience with Subscription/SaaS software sales or renewals
  • Multi-task and prioritize work with minimal supervision
  • Be the face of our Brand and 100% focused to create a best-in-class customer experience
  • Solid business knowledge-- curious and keen to learn
  • Experience in contract renewals processes ideally within the IT industry
  • Relevant experience
3

Skills For Renewal Sales Specialist Resume

  • Strong collaboration with AE / SE / Sales Leadership to deliver Genesys CARE revenue and to leverage the renewal cycle to drive license and services projects
  • Generating revenue through meeting and exceeding sales retention/growth quotas
  • Ensuring customer satisfaction including ensuring support issues are escalated to the appropriate department
  • Understanding of process and systems for Citrix renewal products that enables values selling
  • Meeting or exceeding your sales retention/growth quotas
4

Skills For Renewal Sales Associate / Representative Resume

  • Willing to less than 10% a year
  • Working directly with Veritas Partners and Distributors to accelerate growth
  • Securing the Renewal annually, in advance
  • Working directly with Symantec Partners
  • Working closely with other internal Symantec organizations
  • Go-getter - taking action, not waiting on others
  • Bring various teams together, including partners, in pursuit of sales opportunities
  • Responsible for identifying and expanding sales with renewal customers
  • Attend training sessions as defined by Sales Management and the Learning Department
5

Skills For Senior Manager, Renewal Sales Resume

  • Call on prospective customers, providing technical and administrative product information and demonstrations, and quoting appropriate customer prices
  • Inquisitive and Curious – understanding why things are completed and how they can be improved
  • Desire to achieve results and advance through a fast-growing organization
  • Successful behaviors include: Assertiveness; persistence and resilience; Confidence; and Highly engaging and sociable
  • Basic knowledge of customer buying process and recognition of new opportunities that leads to closed deals
  • Responsible for a team of people who manage $60M+ Annual Reoccurring Revenue
6

Skills For Inside Renewal Sales Rep-dach Resume

  • Desire to achieve results and advance through a fast growing organization
  • Gain an understanding of customers' business and product requirements
  • Expand existing accounts within an established geographic territory
  • Ensure accurate forecasting and pipeline management
  • Entitlement checking and production of Genesys CARE quotes
7

Skills For M HIS Renewal Sales Specialist Resume

  • "Selling" the Value Proposition of Genesys CARE in the context of the customer lifecycle
  • Partners including the TCO that Genesys CARE offers
  • Up selling of higher-value Genesys CARE programs and add-on options
  • Develop strategy and tactics in support of care/hosting renewal business, for the account(s) assigned
  • Meet or exceeding your sales quotas
  • Analyze customer contracts for activity tracking and contract reinstatement
  • Escalate issues as appropriate using clear documentation
8

Skills For Renewal Sales Associate Resume

  • Record of target over-achievement
  • Supports assigned BDO Team including answering phones, processing incoming and outgoing mail and deliveries, maintaining office equipment, ordering supplies, maintaining filing systems, photocopying, etc..
  • Career Pathing and Advancement Opportunities
  • No relocation budget authorized
  • Familiarity with telesales techniques
  • Leverage channel partners to close deals
  • Work under pressure and meet deadlines, maintain a pleasant, professional attitude towards customers
  • Self-confidence, which translates well for customers, partners and colleagues
9

Skills For Global Account Renewal Sales Rep Renewal Sales Resume

  • Build relationships with the customers’ Procurement and Operations teams
  • Work with VAR’s, Field Sales and Customers on renewal and expansion opportunities
  • Participate in Quarterly Business Reviews with VARs
  • Manage and forecast America Renewals business
  • Set annual goals & manages reviews and career development process for employees
  • Works with Renewal Sales management to ensure offerings, systems, policies and processes are aligned to meet company goalsl
10

Skills For Director of Renewal Sales Operations Resume

  • Self-motivated, driven to work hard
  • Reporting to an Inside Sales Manager, the Renewals Sales Inside Rep is responsible for driving maintenance, subscription and cloud renewals within a specific period of time associated to the agreement expiration
  • Responsible for a specific set of accounts/geography to drive revenue through subscription renewals and finding new business; while meeting or exceeding quarterly and annual targets
  • Reports to the VP of Renewal Sales Operations
  • Manages a worldwide Sales Operations staff focused on Sales Process & Analytics
  • Responsible for the renewal and overall sales of hi-tech service and support agreements to an established customer base
  • Able to support Multi-million dollar client in automation industry
  • Use databases to research accounts and uncover new opportunities
  • Provides routine analytical and administrative support for customers and partners to guide them through their

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