Regional Facilities Manager Resume Sample
Arlene Kovacek
2243 Santa Rapid,
Detroit,
MI
+1 (555) 991 5697
Work Experience
Regional Facilities Manager
03/2016
-
PRESENT
San Francisco, CA
- Experience in Facilities Management, including oversight of MEP infrastructure, construction and project management, space planning and the servicing of a demanding customer base with diverse requirements
- Inspect buildings’ physical plant routinely to guarantee that building services are at the highest level of quality standards. Monitor and review preventive maintenance programs
- Develop and maintain positive relationship with Client General Manager and Operations team
- Primary interface with client representatives. Collaborate to determine client expectations. Ensures delivery of committed services and overall satisfaction with JLL performance
- Manage facility operating budgets with the clients’ goals and objectives addressed for the assigned portfolio
- The Senior Facilities Manager is senior manager for JLL on site and ultimately owns our service delivery at that site, across all service lines
- Ensuring the JLL delivery is continuously delivering both operational excellence in our service and delighting the customers in their experience with our services
- Own the relationships with the on-site client stakeholders, maintaining a positive working environment that is conducive to resolving the root cause of issues
Senior Regional Facilities Manager
12/2009
-
10/2015
Dallas, TX
- Meet or exceed defined scorecard objectives, develop action plans to address issues and seek out opportunities for continuous improvement
- Leads the facility organization to perform in accordance with the Service Level Agreements, achieve the Key Performance Indicators and score favorably on the client satisfaction surveys
- Administer contract services including all major facilities operations as well as lead highly skilled Technicians and Managers, delivering Material Handling, Industrial Automation, and Robotics Services in a 24x7 distribution - fulfillment environment
- Optimize service call responsiveness and use of the National Property Service Center
- Ensures reliability of conveyance equipment and building infrastructure supporting operations by completing preventive maintenance and reactive work orders
- Ensure properties in the regional portfolio pass the JLL management, operations and financial audits Financial Management
- Develop and maintain operating budgets for all sites, meeting targets as defined in KPIs
- Promote a consistent service delivery across the account by partnering with the other HRPM’s
- Experience leading teams in a service environment
Regional Facilities Manager Latin Virtual
02/2006
-
08/2009
Philadelphia, PA
- Implement best practice processes to increase efficiency
- Experience in Facility Management
- The ability to simultaneously manage multiple projects
- Strong analytical skills with the ability to create regular reports
- A service oriented, hands-on leader with a strong vision on the future of facilities management services
- Leadership and people management skills, internal as well as vendor and partner
- Be a problem solver at heart with a genuine interest in helping
- Always Be Hustlin’
Education
Walla Walla University
2001 - 2006
Engineer's Degree in Engineering
Professional Skills
- Have excellent communication/delegation skills and organisational skills along with being very goal focussed
- Excellent communications skills, both written and oral, and an ability to effectively present to large groups
- Strong relationship building, consensus building, and negotiation skills
- Exceptional leadership abilities, including strong organizational, strategic and interpersonal skills
- Extremely organized with excellent multitasking and time management skills and attention to deadlines
- Excellent communication skills and cultural awareness, with demonstrable ability to tailor communication style to specific audience needs and stakeholders
- Excellent people communication skills; ability to manage and develop positive relationships with clients and stakeholders at a senior level
How to write Regional Facilities Manager Resume
Regional Facilities Manager role is responsible for leadership, training, organizational, travel, automation, languages, performance, analytical, maintenance, microsoft.
To write great resume for regional facilities manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Regional Facilities Manager Resume
The section contact information is important in your regional facilities manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Regional Facilities Manager Resume
The section work experience is an essential part of your regional facilities manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous regional facilities manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular regional facilities manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Regional Facilities Manager resume experience can include:
- Computer Skills: Demonstrated proficiency in creating and working with documents in Microsoft Word and Excel
- Strong organizational and management skills that motivate and engage employees
- Flexible and able to multi-task effectively; organized and able to prioritize multiple tasks
- Proven financial analytical, project and contract management skills
- Strong communication skills in English and one or more local languages
- Strong project management skills, ideally within a Real Estate, Facility or Property Management environment
Education on a Regional Facilities Manager Resume
Make sure to make education a priority on your regional facilities manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your regional facilities manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Regional Facilities Manager Resume
When listing skills on your regional facilities manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical regional facilities manager skills:
- Exemplary customer service skills with a keen focus on client relations and strong leadership, and interpersonal skills
- Experience in Excellent analytical skills with problem solving aptitude
- Project Management skills coupled with the ability to effectively manage and partner with contractors, vendors and interim team members
- A good communicator with excellent management skills who is well organised, commercially astute and motivated
- Building effective working relationships through efficient oral communication skills both within Capita and externally
- Excellent people communication skills; ability to manage and develop positive relationships with clients and stakeholders
List of Typical Experience For a Regional Facilities Manager Resume
1
Experience For Senior Regional Facilities Manager Resume
- Strong communication skills and ability to understand contracts and negotiate with external vendors
- Decision making, planning, and problem solving skills
- Prior project management experience, overseeing facilities maintenance or building construction
- A successful history of the management skills needed to deliver operational initiatives on time and within budget
- Experience: Five (5) years of facilities management and/or commercial property management experience
- Leading guest services function ensuring we provide the ultimate experience for all staff and guests making their time at work fun and inspiring
2
Experience For Regional Facilities Manager, MEA Resume
- Experience in managing and implementing computerized maintenance management systems
- To assist in developing effective solutions that integrate company IT solutions where possible and take ownership for implementing them within the portfolio
- Advanced understanding of basic construction means and methods.to include contracting experience
- Strong understanding of technical aspects of physical assets as well as basic financial understanding of profit and loss/budget management
- Experience in facility systems or facilities maintenance (or equivalent), preferably in a manufacturing setting
- Experience with capital expenditure requests and supporting documentation providing data for return on investment
3
Experience For Regional Facilities Manager Latin Virtual Resume
- Experience of staff management including recruitment, staff reviews and appraisals
- Strong financial acumen with background in successfully managing P&L outcomes
- Five years of supervisory experience in concrete framing and placement
- Ensure effective integration of PDS, OP, and IFM
- Time management for workload prioritization
- Four-year college education or 20 Years Experience
- Demonstrated ability to lead a team to meet and exceed goals
- Resolve conflicts through negotiation and effective problem resolution
- Ensure effective integration of PDS, WS, and IFM Operations across all sites to ensure seamless delivery to the client and drive a one-team mentality
4
Experience For Regional Facilities Manager, Benelux Resume
- Eight years of facilities management experience in a commercial environment
- Extensive electrical, mechanical & plumbing knowledge of commercial facilities with a very strong background in critical data center operations
- Previous experience in a multi-service facilities management organization
- International experience managing properties outside of the US in CAN, EMEA, APAC, LATAM
- Relevant experience within international company
- Experience of office relocations and refurbishments
- Experience in Operations or Facilities Management within the restaurant or retail industry, required
5
Experience For Regional Facilities Manager, West Coast Resume
- Activelymonitor & ensure costeffective, timelyresponse to emergency&urgentrequestswithinapproved Service LevelAgreements (SLA's)
- Activelymonitor & ensure costeffective timelycompletion ofroutine preventative & corrective maintenance withinapprovalSLA's
- Demonstrate subject matter expertise in facilitymanagement, project management, client relations, and budgetdevelopmentandmanagement
- Effective use of MRI reporting to accurately capture data and evaluate community performance
- Identify best practices within industry and a proven ability to apply across multi-site/account scope
- Experience with predictive and preventative maintenance, 5S, Standard Work concepts and tools
6
Experience For Virtual Regional Facilities Manager Resume
- Equivalent combination of education and experience from which comparable knowledge and abilities can be acquired)
- Strong FM knowledge base
- Proven leadership and vision in managing and maintaining assets, projects, budgets and staff
- License/Certification: CDL - Valid California Driver's License
- Accreditation: Membership and demonstrated active participation in industry related professional organizations (IFMA, BOMA, etc.)
7
Experience For Regional Facilities Manager Resume
- Previous Regional EMEA experience is essential
- Developing and managing budget and contract documents including Request for Proposals (RFPs), change order controls, purchase orders, and invoicing
- Working knowledge of Building Automation Systems (BAS)
- Understanding/working knowledge of Health & Safety legislation
- Willing to travel on short notice and potentially high in frequency at times
- Managing vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale
8
Experience For Senior Regional Facilities Manager Resume
- Ensuring that all Health and Safety regulations are followed in stores
- Facilitating the appointment of appropriate Supply Chain
- Understanding of business critical / technical environments
- Leading the facilities management function and undertaking regular workplace inspections
- Ensuring compliance with all OH&S, environment and risk management policies and procedures
- Develop guidelines for space management and conduct overall space planning, including furniture moves, reconfiguration and ongoing process improvement
- Conduct ongoing needs assessment by soliciting divisional headcount information and growth information to determine space needs for future planning
- Management and controlling of the local service providers in all day to day operations of the locations, incl. catering, cleaning and security
- Administers coaching, training, and advice to site Facility Managers
9
Experience For Regional Facilities Manager, MEA Resume
- Support JLL’s employee engagement objectives by enabling a high performance team and supporting diversity in the workplace
- Responsible for the day to day spending and controlling of facilities management budget
- Manages enterprise wide cost savings program, Opex, and Capex planning and reporting
- Monitors work order status, approvals, invoicing and projects in current computerized tracking system
- To lead Interserve regional team and manage service resource coverage for the provision of services in line with building opening times
- Ensure that Cleaning standard audits are completed on a monthly basis and that there are no missing audits and fill in the Failed Audit Rationale
- Develop the team through performance assessments and training, developing a succession plan for key team members and on-site vendors
- Develop training and personal development plans for all direct reports and develop a plan for emerging leaders
- Extensive knowledge of local, state and federal building codes and regulations, including in the areas of health and safety
10
Experience For Regional Facilities Manager Latin Virtual Resume
- Knowledge of real estate, telecommunications, furniture, accounting and building systems, helpful
- Responsible for annual site inspections, identifying deficiencies and preparing plan of actions
- Manage the processing of consultant, general contractor and miscellaneous vendor invoicing and payment applications
- Follow up on all works taking place in the stores. Securing the quality
- Responsible for collection of fees from client and tracking of outstanding payments
List of Typical Skills For a Regional Facilities Manager Resume
1
Skills For Senior Regional Facilities Manager Resume
- Strong organizational skills to manage complex operations effectively
- Proven ability to lead, direct and motivate teams effectively
- Multitask and effectively prioritize multiple deadlines and projects
- Prioritise and delegate effectively in order to be able to deal with multiple tasks simultaneously
- Solid budget experience with a strong business acumen
- Demonstrates problem-solving skills, able to identify complex business challenges and develop plan for preventive measures or solution
- Demonstrates leadership skills to lead and communicate with a large team of facilities staff in a diverse environment to meet performance measures
- Excellent leadership, interpersonal, and communication (both written and verbal), demonstrated initiative, creating problem solving and innovation
2
Skills For Regional Facilities Manager, MEA Resume
- Effectively perform remote meetings (Go-To-Meeting, etc.)
- BS in Industrial or Mechanical Engineering or related discipline, or BS/BA with at least 5 years of experience in maintenance, or 2+ years Amazon experience
- Valid driver's license and good driving record along with auto insurance required
- Experience in the Facility Management industry, with management experience
- Proven experience in the management of large value multi-site TFM contracts
- Substantial and proven experience in large value multi-site TFM contracts
- IT skills to a high standard, including Word, Outlook and Excel
- Proven ability to lead, establish, maintain and influence effective working relationships with internal customers with the regional and across functions
3
Skills For Regional Facilities Manager Latin Virtual Resume
- Manage ambiguity and change; effectively delegates
- Demonstrated experience as a leader with 5+ years of management responsibilities
- Related work experience in a commercial property and hospitality setting or any similar combination of education or experience
- Facility management experience with demonstrated ability to exercise proper judgment
- Superior customer relations and client relationship management and follow-up skills
- Being able to find most cost effective and at the same time sustainable solutions when it comes to maintenance in H&M stores
4
Skills For Regional Facilities Manager, Benelux Resume
- Understanding of business critical / technical environments and key soft services experience
- Understanding of Multi-Site Facilities, and/or Clinic/Laboratory experience
- Demonstrate track record of identifying, implementing and managing innovation and continuous improvement
- Experience implementing service lines of facility service – both opening and closing sites
- Recent successful experience of controlling multi site total FM contracts involving hard and soft services for significant contract values
- Familiarity with Pharmaceutical Manufacturing and Operations and current Good Manufacturing Practices (cGMP’s)
- Prioritize own workload making unequivocal and feasible agreements (who, what, when and how) and manage conflicting deadlines
- Experience in facilities management/maintenance, including vendor management, site planning, budget management, project management, etc
5
Skills For Regional Facilities Manager, West Coast Resume
- Experience of successfully managing and overseeing delivery of small / medium projects
- Support the Regional 7 Territory teams to increase utilization and effectiveness of the function by coordinating and communicating between internal partners
- Experience in managing facilities operations
- Confidence in prioritizing multiple workloads
- Implements employee training and skill enhancement programs, and provides structured employee disciplinary procedures
- Responsible for maintaining positive customer relations from Facility Management level up to Senior Executive level with a strong focus on client Interface
- Experience of dealing with sub-contractors and supply chain
- Effective collaboration with NGKF Global Technical Services Teams (EH&S, Procurement, Engineering and Energy) and Global Partners
- Closely manages strong relationships with key stakeholders in Engineering and Facilities Management
6
Skills For Virtual Regional Facilities Manager Resume
- Proven track record of teamwork through building positive relationships at all levels across both internal and external associates
- Attention to detail, a commitment to excel and a strong sense of responsibility
- Strong budget development, financial controls, and cost reduction strategies
- Experience of Working with Maximo CAFM system
- Experience of working in high-end customer service environments
- Organise and prioritise workload for multiple resources and functional areas
- Previous operational/area management experience of multi site portfolio and field based people
7
Skills For Regional Facilities Manager Resume
- Very strong Microsoft Excel capabilities
- Proven ability to conduct due diligence to make challenging decisions with confidence
- Five years of experience in material take-offs (estimating) and material procurement
- Experience with and knowledge of the construction bidding process
- Experience in delivering services to customers to a high standard
8
Skills For Senior Regional Facilities Manager Resume
- Experience leading change in a multiple site environments
- Experience managing employees and their performance
- Experience managing team of engineers and technicians in support of medical device facilities management
- Experience using CAFM or related systems
- Report writing and presentation experience
- Demonstrate success of implementing best practice QSHE and BCP systems
- Experience in managing change projects within FM environments
- Experience in successfully working in a pressured and stressful environment
- Good working knowledge of H&S related to TFM services
9
Skills For Regional Facilities Manager, MEA Resume
- Progressive and successful experience within in a manufacturing, logistics or similar environment
- Five years of supervisory experience in commercial roof construction, repair and maintenance
- Demonstrated safety awareness in all areas of the construction trade
- Six or more years Facility Management experience
- Strong sense of urgency – proactive response to clients’ needs
- Ten or more years of facilities management experience
- FM experience with a technical background
- Business continuity and disaster recovery experience
10
Skills For Regional Facilities Manager Latin Virtual Resume
- Relevant industry experience in a operational management
- Experience in management of TFM service delivery across multiple Client Business Units
- Demonstrable experience of best practice commercial and financial principles and P&L management
- Relevant industry experience in a operational management: 5 years+
- Fifteen or more years Facility Management experience
List of Typical Responsibilities For a Regional Facilities Manager Resume
1
Responsibilities For Senior Regional Facilities Manager Resume
- Control expenditures and approve payment for goods and services within authority and make recommendations to management exceeding that authority
- Experience with managing multiple vendors and capital improvement projects simultaneously
- Solid understanding of real estate, facilities and/or construction-related terminology
- Prioritize capital expenditures on a yearly and five-year forecasted basis
- Experience working with budgets in excess of $5M
- Experience with multiple warehouse or retail locations
- Experience with large warehouse and office facilities
2
Responsibilities For Regional Facilities Manager, MEA Resume
- Responsible for directing the hiring, training and motivational activities of the facility staff
- Financial knowledge necessary for developing operational and capital budgets, providing budget variances details and reporting as required by management
- Conduct routine inspections of all services provisioned to ensure that specifications and services are being fulfilled
- Participates in succession planning activities to support regional and organizational growth
- Be willing and able to relocate for the needs of Amazon
3
Responsibilities For Regional Facilities Manager Latin Virtual Resume
- Previous roles administering 3P contracts and performance management across multiple sites
- Administration associated with reporting across the client’s locations on a monthly, quarterly and annual basis
- Champion the project management process for assigned capital expenditure projects throughout the company ranging from $10K - $10M
- Lead multidisciplinary teams of staff, including maintenance, grounds and custodial workers
- Develop facility managers and ensure appropriate staffing levels and leadership at all Uline properties
- Consult with Community Bank Presidents as well as Branch Managers about space issues, work flow, relocation, and alterations for the remodeling of facilities
- Build long term and sustainable customer relationships whilst maintaining the highest standards of presentation, personal integrity and customer support
- Manage the people development and succession planning within the contracts to ensure opportunities are created and key personnel are retained
- Embed a culture of safe working practice amongst the sites within the region
4
Responsibilities For Regional Facilities Manager, Benelux Resume
- Personal objectives, ensuring they’re linked to business objectives, for all relevant staff
- Contribute to the business planning process throughout the year to ensure profitable growth in the service provided
- Maintain accurate monthly control of WIP, Debt, profit and cash, taking proactive action in each area as required
- Ensure forecasting is conducted accurately and timely in line with company expectation
- Supervises building maintenance employees and subcontractors
- Responsible for assessment and planning of the annual facilities management budget for all locations
- Responsible for space management of all locations in accordance to business needs and internal guidelines including cost allocations to Business Areas
- Assures critical systems are operating properly and meet all plant, divisional and regulatory requirements
- Implement measures to improve equipment performance, facility operating costs, and the quality of facility operations
5
Responsibilities For Regional Facilities Manager, West Coast Resume
- Support the Strategic Quality Process by ensuring that all quality policies and procedures are followed in accordance to internal and external regulations
- Manages and develops maintenance, and facility engineering personnel
- Support the security of the building and grounds
- Responsible for driving energy and waste reduction initiatives
- Conduct quarterly visits of all stores & property and follow-up on deficiencies
- Utilizes various performance and talent development methods to meet the needs of the individual partners and the objectives of the business unity/department(s)
- Define scopes of work for both major and minor facility maintenance and repair projects. Approves purchase of materials, equipment and contracted services to complete repairs within approved budget levels
- Development and implementation of capital plans. e.g. repair or replacement of parking lots, roofs, chillers, elevator, escalator, HVAC etc. This involves site inspections, negotiation with consultants and contractors tendering implementation and project management
- Develops and maintains positive working relationships with landlords and/or property management and external service vendors. Maintains knowledge of building management’s policies and procedures manual and maintains building specific files
6
Responsibilities For Virtual Regional Facilities Manager Resume
- Customer service oriented – pleasant, friendly, cheerful, energetic, courteous and professional demeanor
- Source and evaluate contractors/ suppliers / vendors in compliance with client’s purchasing policies and procedures and conduct periodic review of contractors / suppliers / vendors performance
- Proactively develop and manage client relationships ensuring alignment of expectations and service levels are achieved or exceeded
- Proactively manage complete facility maintenance of building/sites including, but not limited to: maintaining superior condition of company space; and is the landlord/vendor liaison
- Manage facility programs covering disaster preparedness and recovery and coordinate with Headquarters division to implement company-wide emergency response plan
- Establish and manage facilities budget. Is responsible for reporting financial information. In conjunction with corporate real estate evaluate present and future needs for real estate
- Maintain various facility systems such as HVAC, utilities and systems such as emergency generator, lighting, security and fire testing
7
Responsibilities For Regional Facilities Manager Resume
- In some locations, also responsible for parking, car leasing and fleet management
- Maintain and oversee facilities architectural drawings and floor plans. Ensure all construction drawings and floor plans are accurate and up to date
- Builds the strategic business development plan in line with both Hines and our clients business objectives for the specified portfolio
- Provides an informed regular review of the portfolio’s budget and associated facility management services
- Coaches and develops site-based Facilities Managers to continually learn and progress in their fields of expertise
- Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale
- Drive 3P continuous improvement in the sort center maintenance network
8
Responsibilities For Senior Regional Facilities Manager Resume
- Subject matter expert on facilities specific events across the region and in line with the client’s need
- Provide support to the DVP of Facilities in procurement initiatives, such as RFP’s, project implementation etc
- Develops policies and procedures to ensure that client contract specifications are fulfilled
- Facilitate the development of robust ‘risk management’ processes and procedures
- Develop, implement and monitor Interserve’s customer satisfaction programme
- Implement Interserve’s integrated policies on Quality, Health & Safety & Environment (QSHE) in conjunction with corporate support teams and the clients requirements
9
Responsibilities For Regional Facilities Manager, MEA Resume
- Conducts client meetings, communicates to clients regarding regional facilities performance
- Develops and maintains positive relationships with clients
- Communicates to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reports
- Prepares periodic operating budget variance reports
- Ensures facilities strategy is seamlessly executed in the field – e.g. maintenance activities are occurring per recommended schedule
- Develops and recommends strategic facility management objectives for clients. Prepares capital project budgets and operating budget reports
- Acts as an SME for all facilities related activities – visits the offices regularly
- Works closely with local One Team to manage local facility suppliers – e.g. ensure suppliers have updated insurance certificates, etc
- Works closely with local One Team Manager to set/track facilities budgets
10
Responsibilities For Regional Facilities Manager Latin Virtual Resume
- Reviews reports to ensure budget compliance – reviews with RPL and Geo Leaders
- Reviews – signs and maintains all maintenance agreements
- Substantial FM industry experience in a similar role managing a diverse property portfolio, ideally within a corporate occupier side or on a dedicated basis within a real estate service provider company
- Build close working relationships with business local managers and become known as the trusted ‘go-to’ person for all FM related matters. Understand business needs and direction with regards office occupancy levels and future spatial demand
- Assist with the preparation of business case approvals (RFA’s) as needed
- Ensure that service delivery meets all regulatory and legislative compliance requirements, supports business priorities, and aligns with AECOM’s standards for environmental management and sustainability
- Support the company’s business continuity requirements, from a FM perspective, and assist with development of solutions, as appropriate
- Conducts monthly meetings with key stakeholders to drive through actions and improvements
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