Records Officer Resume Sample

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Derek Kunze
5453 Linwood Village,  Los Angeles,  CA
+1 (555) 754 7021

Work Experience


Chief Privacy & Records Management Officer
07/2015 - PRESENT
San Francisco, CA
  • Directly supervise the PRU
  • Train existing and new staff, both inside the PRU and more generally across DFI in public disclosure best practices and effective use of Open Text (Enterprise Content Management) system
  • Supervise staff in records management and public records disclosure
  • Lead staff to complete particularly complex or high-discretion public records requests
  • Manage Discovery Accelerator (DA) for Forms and Records Analysts (F&RA's) and Divisions engaged in Discovery on a day-to-day basis, as well as participating in state-wide work groups on DA
  • Assist Divisional staff in records clean-up upon request and assist with filling public records requests
  • Coordinate with the Attorney General's Office (AGO) where appropriate
  • Track developments in public records law, and participate in relevant state-wide groups
  • Monitor DFI's production of public records requests
Records Officer
08/2012 - 06/2015
San Francisco, CA
  • Answering day-to-day questions from staff, and referring complex questions to the Regulatory Projects Coordinator
  • Prepare exemption logs
  • Locate, retrieve, analyze, redact, and transmit records across the agency, often requiring coordination of documents from other work units
  • Prepare and transmit official correspondence to requesters and other agencies after receiving approval where appropriate or necessary
  • Assist non-PRU staff in searching electronically and manually for related documents for both public records requests and discovery requests
  • Collect and analyze data required by the Public Records Act, Results Washington, and Results DFI
  • Monitoring trends in public records requests
Public Records Officer
07/2007 - 06/2012
San Francisco, CA
  • Recommend opportunities for efficiency improvements, including participation in agency-wide lean improvement processes
  • Report regularly to Divisional and Agency management about records-related developments and issues
  • Review and audit divisional records management documents, including spreadsheets for physical records, Box.com reports for documents on Box, and reports from the Enterprise Content Management system (ECM)
  • Assist in policy development, rulemaking, or other processes where needed
  • Consult with the Legislative Director on relevant legislation
  • Serves as designated Public Records Officer for SPS; is the point of contact for members of the public for public records requests; responds to requests for public records, ensuring that all state-mandated deadlines are met
  • Maintains current knowledge of Washington State Public Records Act and applicable regulations/case law
  • Provides advice and training to department staff and attorneys regarding compliance with the Public Records Act, including exemptions and protections afforded under the act
  • Is able to interact professionally with District staff, stakeholders, and the public

Education


National American University - Lee's Summit Education Center
2002 - 2007
Bachelor's Degree in Business Administration

Professional Skills


  • Excellent computer skills, including database experience and the ability to troubleshoot issues
  • Strong oral, written, and interpersonal communications skills with both internal and external constituencies in a professional setting
  • Computer Skills: Proficiency in Microsoft Office including Word, Excel, Outlook
  • Advanced computer/data entry skills
  • Knowledge/Experience handling Freedom of Information Act (FOIA) requests and the ability to ensure consistency and uniformity in processing requests
  • Professional experience working within a complex records/information environment involving application and interpretation of rules, regulations, and policies
  • Professional experience developing and maintaining an accurate and detailed records management system

How to write Records Officer Resume

Records Officer role is responsible for database, administrative, security, finance, credit, training, integration, recruiting, litigation, planning.
To write great resume for records officer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Records Officer Resume

The section contact information is important in your records officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Records Officer Resume

The section work experience is an essential part of your records officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous records officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular records officer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Records Officer resume experience can include:

  • Effectively listens to others, expressing ideas, both orally and in writing and providing relevant and timely support with feedback information to HRM
  • Communicate effectively, both orally and in writing, with District employees, outside counsel, and the public
  • Maintains a strong working knowledge of all software or electronic management systems used for gathering, redacting, and providing public records
  • Adept at prioritizing and organizing work
  • Effective English usage, including spelling, grammar, and punctuation
  • Two years (2) relevant working experience

Education on a Records Officer Resume

Make sure to make education a priority on your records officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your records officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Records Officer Resume

When listing skills on your records officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical records officer skills:

  • Demonstrated strong briefing and presentation skills for interaction with management
  • Possesses strong attention to detail and proofreading skills
  • A good communicator who is able to help influence business leaders in support of the program and policies to represent these effectively to target audiences
  • Proven skills in interacting with the public/customer service
  • Excellent organization skills and ability to work with minimal supervision
  • Organizational and time management skills required to manage multiple projects, reports, requests and work load

List of Typical Experience For a Records Officer Resume

1

Experience For Records Management Officer Resume

  • Excellent organizational skills, including the ability to prioritize, coordinate and simultaneously manage multiple projects with a high level of quality
  • A proven leader who has success in identifying and solving complex problems
  • Create and maintain effective working relationships with District staff and the public in a multi-cultural environment
  • Business experience in finance arena (banking and /or brokerage industry)
  • Handle multiple competing priorities, organize and manage workload, and make decisions necessary to respond in an expeditious manner
2

Experience For Chief Privacy & Records Management Officer Resume

  • Professional experience with electronic document management and processing systems
  • Coordinate Honors New Student Orientation, to include schedule validation of incoming Honors Freshman with Honors Leadership Team
  • Calculate students’ attempted hours, validate calculations, ensure accuracy in the academic record; enter and update data as needed
  • Demonstrated integrity and ability to maintain confidentiality of information
  • Practical experience in review and treatment and release of documents in accordance with the Privacy Act
  • Strong administrative and clerical background
  • Demonstrated commitment to equity, inclusion and diversity
3

Experience For Public Records Officer Resume

  • Analyzing and applying security data classification standards to records and data and assists in categorizing and safeguarding confidential information
  • Managing the Department of Revenue Records Database System
  • Understanding of the Preservation and Destruction of Public Records Act, RCW 40.14
  • Performs administrative support functions, such as copying, filing, scanning, and delivering documents
  • Monitor any data mining activities within Office and report such activities during annual data mining report
  • Facilitate the development of filing systems and maintaining these to meet administrative, legal and financial requirements
  • Troubleshoot errors occurring with Honors related coding and identify solutions for registration issues with Honors students
  • Coordinates responding to public records requests with outside counsel or investigators, as necessary
  • Maintains various databases related to public records, including a public records log
4

Experience For Csil-o&t-asia Records Management Officer Resume

  • Ensures the confidentiality and integrity of information obtained while acting as the Public Records Officer
  • Proper filing of personnel records and other related documents. Neat and arranged
  • Looks ahead, and doesn't get stuck in the here and now while attending to a broad range of activities
  • Specialized knowledge of state gambling laws and Commission rules
  • Perform public disclosures in a highly visible environment, and knowledge of exemptions, and withholding logs
5

Experience For Records Management Control Officer Resume

  • Knowledge of public records regulations, including RCW 42.56
  • Conduct searches in electronic and paper document filing systems
  • Perform data systems analysis, including the ability to understand and read code
  • Oversee the alternative admissions process, working to identify students for this invitation-only process and coordinate a committee to review applications
  • Provides assistance to General Counsel, designated Assistant General Counsel, or outside counsel if legal action related to a public records request ensues
  • Prepares annual public records report
6

Experience For Records Management Unit Officer Resume

  • Summarizes and synthesizes information from records and reports as requested
  • Prepare Application Participant List for each data center – work with designated BRC’s to ensure testers for applications are identified and recorded
  • Deputize for AHS CoB Coordinator in charge of the CoB Program Administration
  • Assist the AHS CoB Coordinator on the recovery planning assessments, crisis management planning and execution, CoB testing, monitoring and reporting, training, communications and awareness
  • Act as key personnel responsible for the integrity of UT Dallas’ student academic record data as it relates to Federal and State legislative requirements
7

Experience For Compliance Officer Records Management Resume

  • Respond to student inquiries regarding legislative, technical, transcript, and academic questions related to the students’ academic records via multiple forms of correspondence
  • Determine students’ catalog year so as to apply appropriate standards and policies
  • Knowledge of main US regulations (SEC 17a-3 & 17a-4, CFTC 17 CFR Part 45) is required
  • Performing daily Records Services operations including processing of incoming and outgoing records, creating new files and attaching loose documentation in accordance with Records Services policies and procedures
  • Strong administrative skills and the ability to prioritise your workload autonomously
  • Customer focussed service delivery in a busy corporate environment
  • Assist key personnel responsible for the integrity of UT Dallas’ student academic record data as it relates to Federal and State legislative requirements
  • Calculate students’ attempted hours, validate others’ calculations, ensure accuracy recorded in the academic record; enter and update data as needed
8

Experience For COB Coordinator / Records Management Officer Resume

  • Determine a student’s catalog year so as to apply appropriate standards and policies
  • Participate as a member of Enrollment Management at commencement exercises other and events such as, but not limited to, grading period, registration, orientation, and recruiting
  • Oversee the management of electronic and/or paper-based documents and files
  • Advises on and implements new records management policies and classification system
  • Carries out documentation on new recruits and issues staff ID numbers
  • Creates personnel files for newly hired staff and receives staff details and files them
  • Makes photocopies of letters and distributes copies appropriately and then makes arrangements for delivery of external copies
  • Files all correspondence on employees status i.e. dismissal, termination, resignation acceptance, invitation to hearing, outcome of hearing, excuse duty form, annual leave application, suspension, promotion, demotion, pay review etc
  • Updates the files in the records room periodically i.e. archive inactive files after every two years
9

Experience For Books & Records Compliance Coverage Officer Resume

  • Assist staff in other departments on the management of the records and information
  • A Diploma in Library and Information Science, Records management or Archive Management or a related field from a certified University
  • IT literacyPeople who applied for this job also applied for
  • Patrol Supervisor - G4S Security Services Ghana Ltd
  • Create and deliver official Division office records management plan
  • Create Office level file plan
10

Experience For Records Management & Third Party Officer Resume

  • Work with data management office to create, develop and implement Office-wide records management plan to include creation, dissemination, maintenance, archiving and destruction
  • Serve as Office point of contact for Freedom of Information Act requests, coordinating with and Office divisions on FOIA actions to ensure consistency and uniformity in processing requests and provide an annual report on the number of FOIA request actions
  • Serve as Office point of contact for redaction activities and coordination between Office and Review Group to ensure consistency and uniformity in processing actions and provide a report on the number of coordination activities
  • Serve as the Office point of contact to track and assist in the facilitation of sharing Office records with various stakeholders and/or requestors in accordance with Office policy; provide a quarterly report on all shared actions
  • Provide weekly report on all activities
  • Places a high value on his or her time and plans tasks accordingly
  • Adeptly handles several tasks at once
  • Learns quickly, independently, and confidently in the context of an activity; extends and deepens that learning; and effectively integrates new information and skills to enhance performance

List of Typical Skills For a Records Officer Resume

1

Skills For Records Management Officer Resume

  • Collaboratively strives for focused positive change, and demonstrates effective problem solving and decision making skills
  • Specialized knowledge of software or programs, including Discovery Accelerator, that can used to effectively search, collect, and produce records
  • Skills in records, archives or project management
  • Facilitates organizational change by empowering and supporting others to make effective decisions and solve problems
  • Experience in records processing in an admissions, registrar or similar setting
  • Resume, highlighting work experience and education
2

Skills For Chief Privacy & Records Management Officer Resume

  • Demonstrated ability to provide training and consultation to staff
  • Experience working with elected officials, the Washington State Legislature or other comparable environment is desirable
  • Professional experience requiring high level of accuracy and attention to detail at strategic and tactical levels
  • Professional experience requiring the exercise of independent judgment
  • Experience working with CM9, RM8 or TRIM
  • Have a good understanding of the NSW State Records Act and disposal authorities
  • Has a good orientation in the use of modern technologies
  • At least one (1) year of administrative or office experience
3

Skills For Public Records Officer Resume

  • Two or more years' experience in project/program management
  • Related administrative and analytical experience
  • Expertise in Records & File Management (ideally 5+ years relevant experience)
  • Demonstrated ability to work independently in a fast paced, changing work environment
  • Developing and directing the agency's records training and materials development while coordinating responsibilities for records coordinators and agency staff
  • Gathering and reviewing records
  • Providing analysis, coordination, quality control, and oversight for agency wide activities involving the records inventory, retention, and records disposition
  • Processing within tight turn-around times
  • Managing the agency's inventory and strategy to manage all public records of all types and media
4

Skills For Csil-o&t-asia Records Management Officer Resume

  • Archiving and disposal of records in accordance with Records Services processes
  • Assist Communication Specialist with sending letters to incoming freshman
  • Manage a records center, including policy formulation and implementation, budgetary needs, and staff direction and training
  • Participate and support the Firm’s clean desk policy by monitoring file cluttering at work areas
  • Keep abreast of changing state and federal regulations concerning academic credit limits and student privacy
  • Assist in backup capacity with filing, reception, call center, and scanning as needed
  • Knowledge and understanding of relevant legislation, particularly the State Records Act and associated standards
  • Hold a current driver’s licence with no traffic offences recorded on their driving history within the last six (6) months; and
5

Skills For Records Management Control Officer Resume

  • Knowledge of Records Management standards and legislation relating to the current trends and management of records
  • Analytical and reasoning ability
  • We have an on-site gym and offer discounts around banking and health insurance
  • All Processes are scheduled for the Annual test in corresponding DRL’s
  • All BRC’s comply with the CoB Mandatory Training in accordance with the Regional calendar
  • Develop and manage/coordinate the Firm’s Compliance program in relation to its record keeping requirements
6

Skills For Records Management Unit Officer Resume

  • Initial focus on compliance with record keeping requirements by the Firm’s US broker-dealers, Futures Commission Merchant and Swap Dealers
  • Provide regulatory guidance regarding governance, supervision and control over the Firm’s books and records
  • Assist with legislative and report processing such as Texas Tuition Rebate, Excessive Hours, and Six Withdrawal
  • Compliance with regulatory/institutional requirements
  • Preparation of Reports with tight timelines
  • Customer satisfaction in a highly competitive environment
7

Skills For Compliance Officer Records Management Resume

  • Function even with infrastructure challenges
  • This job requires an extensive amount of computer review of documents, which requires intense concentration
  • Because of tight timelines, this job does require that the PRA Officer work some evenings and weekends to ensure that promised deadlines are met
  • With minimal supervision and department-wide responsibilities, independently develops, manages, organizes, and directs the research, analysis, and collection of records and data relevant to the Public Records unit
  • Coordinates responses with others in defining needs, planning and developing courses of action, and providing technical assistance to staff and agency
8

Skills For COB Coordinator / Records Management Officer Resume

  • Monitors and tracks staff search and production compliance (including use of tracking log/database) to ensure that adequate and reasonable search and production goals are met for all requests
  • Establishes and maintains working relationships with public records coordinators in other programs, regions, the Attorney General's Office, and other agency Public Records Officers
  • Assigns work to staff, checks on progress, helps staff resolve issues, and collaborates with staff on process improvements. Develops and recommends agency standards, procedures and policy improvements for handling public records requests
  • Collaborates with the Litigation Hold Coordinator to ensure that litigation discovery requests and related public records requests are handled accurately and efficiently
  • Consults with Information Governance Manager and legal counsel in regards to public records and litigation discovery requests. Serves as liaison with the Attorney General's Office and agency staff concerning the activities involving the release of public records, legal opinion, and exempt data and materials
  • Ensures that the agency responds to public records inquiries within the statutorily mandated timeframes and responses are timely, complete, and accurate in compliance with legal standards
  • Reviews and monitors or oversees work of others to ensure the agency follows the Public Records Act (Chapter 42.56 RCW), as well as other statutory exemptions and attorney-client privilege / work-product
  • When appropriate, contacts requesters via telephone or in person to assure that clear, focused and efficient record search and production goals are met
9

Skills For Books & Records Compliance Coverage Officer Resume

  • Develops and implements the agency's capacity to perform electronic records searches. Develops and oversees appropriate electronic search tools and methods to ensure efficient and compliant records searches
  • Reviews and assists with review of records to ensure that production goals are met
  • Responsible for reviewing denials, withholdings and redactions of agency records under statutory exemptions. Prepares response letters and exemption logs to document records provided and valid statutory references for denials of records. If redaction applies, redacts information under legal standards with supporting justification
  • Writes professional 5-day letters, clarification letters and closing letters that document detailed search criteria including search terms, search names, locations searched and names searched
  • Delivers accurate, measurable, consistent and timely record productions by means of diligent coordination with all staff, programs and regions, including the use of Lean practices to obtain greater efficiencies
  • Oversees proper use and recommends improvements to the Records Request Action Database (RRAD) and other available resources to organize and conduct work of unit. Generates management reports and performance measures. Regularly backs-up database to ensure reliable system of record
10

Skills For Records Management & Third Party Officer Resume

  • Relevant qualifications and/or equivalent experience and relevant knowledge of records management principles and systems, and their application
  • Maintains the highest level of confidentiality and professionalism due the high volume of sensitive records handled daily
  • Trains, mentors and coaches unit employees on assigned workload
  • Attach a cover letter and an up-to-date Resume/CV to your application
  • At least three (3) professional references with current telephone numbers
  • Knowledge of the State Records Act, associated standards and other relevant legislation, as well as
  • A current driver’s licence with no traffic offences recorded on their driving history within the last six (6) months or NSW Police Force Bronze Certification
  • Have knowledge of the State Records Act, associated standards and other relevant legislation, as well as guidelines such as State Records Guideline No.8 - Normal Administrative Practice (NAP)

List of Typical Responsibilities For a Records Officer Resume

1

Responsibilities For Records Management Officer Resume

  • Work effectively with students, staff, and the public
  • A proven problem solver able to analyze business issues and suggest best in class solutions
  • Coordinate overnight experience with potential recruits as well as coordinate trips/tours for constituencies groups
  • Adeptly learns in the context of a challenge; regards challenge as an opportunity for new learning; seeks out challenges in order to learn
  • Rises to the challenge of unfamiliar tasks and responsibilities; is willing to experiment, risk and seek resources to learn, grow and find solutions
  • Quickly understands the essence and the underlying structure of things; can intuitively apply this new information to generate solutions to problems
  • General knowledge of the Washington State Public Records Act
  • Conduct legal research, use legal databases, and understand laws and regulations
  • Follow District policies and procedures
2

Responsibilities For Chief Privacy & Records Management Officer Resume

  • Create electronic documents and use e-discovery and redaction software
  • Use internal and external electronic search techniques
  • Can produce records in a timely manner
  • Utilize various software packages
  • Business experience in finance arena (banking and /or brokerage industry) Banking Operations, Compliance and Internal Controls, Procedures & Technology
  • Experience in Records Management or similar role, but fresh graduates are welcome to apply
  • Client and business oriented
  • Passionate about Privacy compliance
  • Able to deal with a diverse clientele
3

Responsibilities For Public Records Officer Resume

  • Able to make unpopular decisions
  • Highly proficient in MS Office and computer software relevant to the position
  • Three professional references (provide contact name, phone number, email address, company name, and job title)
  • Four years of demonstrated experience and expertise in analyzing, interpreting, and applying rules, laws, and case law related to the RCW 42.56, the Public Records Act
  • Strong oral and written communication skills; ability to communicate effectively with agents, Assistant Attorney General, licensees' attorneys, licensees/applicants, and the public regarding cases, administrative processes, public records laws and agency rules
4

Responsibilities For Csil-o&t-asia Records Management Officer Resume

  • Use technology and computer systems to improve efficiency, accuracy, and quality of work
  • Work collaboratively with others to meet the mission and goals of the agency
  • A Certified Public Records Officer certification through the Washington Association of Public Records Officer Association
  • Specialize knowledge in the management of records for a general authority or limited authority law enforcement agency
  • Analyze and develop office guidelines, procedures, and systems
  • Select and develop appropriate criteria methods and procedures to be utilized in order to solve problems
5

Responsibilities For Records Management Control Officer Resume

  • Preference for candidates with knowledge of WVU and its various computer software applications/systems
  • Learn and effectively apply the policies, procedures and guidelines affecting the position and work unit to which assigned, as well as the institution
  • Maintain confidentiality and build trust across organizational boundaries
  • Work within a team environment to collaborate and interface with the executive level of the organization
  • Knowledge of retention periods and dispositions schedules for public records
  • Work with technical staff to access records in electronic formats
6

Responsibilities For Records Management Unit Officer Resume

  • Experience creating, developing and implementing Office-wide records management plans to include creation, dissemination, maintenance, archiving and destruction
  • Proficiency with data mining and related reporting activities
  • Knowledgeable on U.S. Department of Defense PA/FOIA guidelines
  • Working knowledge and/or experience with state or federal public records laws. Additional preference given to applicants with working knowledge and/or experience with Oregon Public Records Law
  • Customer Focus, Ethics, Integrity, Diversity, and Accountability are important skills for the position
7

Responsibilities For Compliance Officer Records Management Resume

  • Experience interpreting and applying federal or state laws, rules, and regulations
  • Experience working in higher education, a public agency environment or the media
  • Happy to multi-task and adaptable in a fast paced environment
  • We offer up to $6,000 (subject to income tax) for employee referrals
  • Knowledge of modern records generation, inventory, management, and disposition techniques and practices
8

Responsibilities For COB Coordinator / Records Management Officer Resume

  • Provide technical assistance and information to records center users
  • Organized, with the ability to help influence vertically and horizontally across the company
  • Evaluate and process student applications
  • Communicate to parents and students about Honors College requirements
  • Coordinate the review of approximately 900 student schedules for program requirement compliance with the Assistant Dean of the Honors College
  • Serve as back up to Records Assistant II and serve as a liaison between the Honors College, Registrar, Student Accounts, and Admissions and Records
9

Responsibilities For Books & Records Compliance Coverage Officer Resume

  • Have knowledge of the State Records Act, associated standards and other relevant legislation, as well as guidelines such as State Records Guideline No. 8 – Normal Administrative Practice (NAP)
  • Directs, through appropriate supervisors, the records center staff involved in such activities as microfilm production and processing, data retrieval and storage and other allied services
  • Conducts in-staff training to improve the operation of the records center
  • Determines equipment and personnel requirements of the records center
  • Stays abreast of the latest technological advances in equipment and techniques (such as in the microfilm and allied industries concerned with data storage and retrieval systems)
  • Understand operational characteristics of a variety of computer and network systems, application architecture, software peripheral equipment, including enterprise-wide system applications, and electronic content management tools
  • Ensure staff are kept abreast of basic and evolving records management requirements and practices through effective communication techniques and presentation skills
10

Responsibilities For Records Management & Third Party Officer Resume

  • Identify and solve issues by demonstrating strong planning and organizational skills and application of critical thinking
  • Apply project management techniques and principles
  • Serve as the agency's public records officer, responsible for the public disclosure program
  • Manage and coordinate responses to all requests to the agency for disclosure of public records consistent with and in compliance with the Public Records Act, RCW 42.56
  • Develop forms, making information available to the public, training staff, and staying up-to-date on case law and statutory law changes
  • Develop and implement agency policy and procedures for agency employees' responses to public records requests

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