Banking Officer Resume Sample

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Zackery Nienow
424 Cordelia Vista,  Detroit, MI
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Work Experience


VP, Private Banking Officer
06/2017 - PRESENT
New York, NY
  • Builds, develops, and maintains profitable lending and deposit relationships with new and existing customers. Consults with customers and prospects at their places of business in order to understand their current business practices and identify their financial goals and needs
  • Contributes to the growth of a profitable loan portfolio by originating applications for all types of small business loans. Gathers, analyzes and discusses credit and financial information for determination of credit quality and appropriateness of bank products and services at prospects’ or customers’ places of business
  • Represents the bank at various civic and community functions to further enhance U.S. Bank’s image and develop additional business opportunities and centers of influence
  • Partners with branch employees developing, communicating, and implementing the sales strategy in order to meet/exceed business objectives, and exchange leads/referrals. Conducts joint outside sales calls with branch employees at prospects’ or customers’ places of business
  • Achieves quarterly goals through business generation of small business loans, deposits, cash management and other products detailed in the Business Banking Officers’ incentive plan
  • Maintains and applies a thorough understanding of the bank’s credit policy, client eligibility and all necessary business practices to ensure the submission of accurate and complete loan application packages
  • Coordinate the daily work flow the Branch Associate line and the vault
  • Assist in scheduling of Branch Associate staff within model recommendations to ensure adequate staffing levels to meet the service needs of customers
  • Coordinate all change orders and ensure they are ready before the customer gets to the branch
Business Banking Officer
09/2011 - 02/2017
Detroit, MI
  • Responsible for providing feedback to the BRE, as appropriate,
  • Support channel engagement with customers through the lobby and drive-thru
  • Assist BA’s with scripting on sales referrals and providing exceptional customer service
  • Retail Leadership Team - Partner with assigned regional leadership teams (RP's, Bank Manager and Sales Teams) to provide small business expertise and market support. Participate on all sales and leadership team meetings. Provide RP leaders with regular updates and sales activities / performance result summaries
  • LOB Partner Teams (Business Banking/ Cash Management / Wealth Sales Team partners) - Develop strong internal partnerships to ensure referral and customer support opportunities to deliver 'whole bank' to meet customer needs and provide maximum revenure opportunties and to build pipeline for referral opportunites in small business
  • Officer-in-Charge and covers for branch manager in their absence
  • Responsible for a broad range of complex activities in the branch including transaction processing, new account sales, customer servicing and referral generation
Commercial Banking Officer
11/2006 - 06/2011
Houston, TX
  • Establishes, maintains, and deepens relationships with banking center customers to achieve branch performance goals and provide excellent customer service
  • Adapts to the needs of the branch and focus on any promotional activities and enhancing the customer experience
  • Assists the branch management with day-to-day transactions (including but not limited to approving transactions, preparing reports, etc.)
  • Supports the branch manager in the selection, hiring and training of branch staff and provides staff performance evaluation feedback
  • Creates and achieve sales referral and service goals for self and team members
  • Solid knowledge of all phases of operations (e.g., small business and consumer loans, new accounts, loan payments, statement handling, wires)
  • Acts as the customers' first point of contact with the Bank, by serving the customers' total financial service needs by recognizing and uncovering opportunities and contributing directly to the success of the branch. (The time spent performing sales servi
  • Responsible for a broad range of basic to moderate activities in the branch including transaction processing, new account sales, customer servicing and referral generation
  • Supports the Banks' sales objectives and campaigns by selling and cross-selling Bank products

Education


George Mason University - Prince William Campus
2001 - 2006
Bachelor's Degree in Business

Professional Skills


  • Superior client experience skills with advanced interpersonal & diplomacy skills
  • Demonstrated strong interpersonal skills (verbal, written and presentation)
  • Excellent communication skills with an ability to liaise effectively with all levels of management across various divisions and departments within the group
  • Strong ‘team’ skills promoting an environment of co-operation and trust, overcoming resistance where encountered
  • Excellent PC skills, including Outlook, Word, Excel and Powerpoint
  • Achievement oriented with strong internal networking skills
  • Strong sales, marketing, business development and negotiation skills

How to write Banking Officer Resume

Banking Officer role is responsible for business, customer, lending, focus, credit, assertive, financial, motivated, confidentiality, investment.
To write great resume for banking officer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Banking Officer Resume

The section contact information is important in your banking officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Banking Officer Resume

The section work experience is an essential part of your banking officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous banking officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular banking officer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Banking Officer resume experience can include:

  • Demonstrated strong financial/banking acumen, analytical thinking, and problem solving skills
  • Demonstrated strong written, oral, interpersonal and presentation communication skills
  • Strong analytical skills, high attention to detail and the ability to interpret and present analysis
  • Strong relationship management and business development/b2b sales skills
  • Outstanding interpersonal, calling, sales, and negotiation skills
  • Forming strong partnerships and contributing to overall team success and effectiveness

Education on a Banking Officer Resume

Make sure to make education a priority on your banking officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your banking officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Banking Officer Resume

When listing skills on your banking officer resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical banking officer skills:

  • Business and technical skills are necessary; to include needs assessment, planning and analysis skills is required
  • Good financial and non financial credit analytical skills in a commercial banking environment
  • Strong time management and administration skills
  • Strong commercial/business credit analytical skills
  • Active business development, outside sales calls, cold calls and strong internal sales leadership skills
  • Excellent verbal, written, communication, organizational, and customer service skills

List of Typical Experience For a Banking Officer Resume

1

Experience For Business Banking Officer Resume

  • In depth product knowledge and excellent sales and relationship management skills
  • Experience in negotiating and structuring commercial loans
  • Small Business Lending experience; OOCRE (construction, purchase, refinance), SBA Lending (Express, 7A & 504) & NOORE
  • Proven ability to be detail oriented and ability to multi-task
  • Demonstrated knowledge of Microsoft Windows and Office (Excel, Word) or other transferable software packages
  • Solid knowledge of wealth management products and services is required
2

Experience For Private Banking Officer Resume

  • Proven ability to manage and deliver results in a moderate to complex environment is required
  • Liaise and work with the team(s) to ensure best possible experience and outcomes for customers, employees and the Bank
  • Effective interaction with the team within and across the wider Bank
  • Ensure effective and continuous dialogue within the team(s)
  • Proven ability to manage and deliver results in a complex environment is required
  • Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these
  • Previous experience in a large multi-site company or exposure to a large volume transaction environment
  • Demonstrate courageous integrity
3

Experience For Commercial Banking Officer Resume

  • Consistently strong performer
  • BA or equivalent combination of education and work experience
  • Three years of significant mortgage sales experience in the consumer mortgage and home equity business
  • Experience as a commercial lender and/or SBA lender
  • Assist in strategic planning involved in meeting department’s goals and objectives
  • Strategic oversight of the CRA, Fair Lending, HMDA, and UDAAP risk management functions, including the management of an 11 person team
  • Assist the Private Banker’s in preparing lending documentation
  • Understands basic knowledge of bank deposits, lending products, credit products, and services to open accounts or refer customer to specialists partner
  • Creates and achieve sales referral and service goals for self and team members Supports the branch manager in the selection, hiring and training of Service Bankers and provides staff performance evaluation feedback
4

Experience For Private Banking Officer Sales Resume

  • Generates loans, deposits and fee income through prospecting, outside calling, networking and referrals. Makes a substantial number of outside, in-person calls on prospects and clients throughout a designated geography
  • Achieves quarterly goals through business generation of small business loans, deposits, and fee income products detailed in the Business Banking Officers' incentive plan
  • Develops and implements marketing activities within the budgetary constraints established by supervisor. Also works with the retail Regional Manager to develop and implement marketing plans
  • Maintains and applies a thorough understanding of the bank's credit policy, client eligibility and all necessary business practices to ensure the submission of accurate and complete loan application packages
  • Representing Westfield Bank to potential external / external customers and prospects for the purpose of developing both consumer loan and deposit services. Lending authority is typically up to $250,000
  • Develops new personal clients (typically focused on high net worth individuals) for the bank by prospecting for eligible private banking clients and selling them on Westfield Bank’s value proposition
  • Solid knowledge in banking services, to include credit is required
  • Five years lending experience
  • Creates and develops flexible private banking solutions and products for customers. Presents possible solutions to Bank Executive team and potential customers
5

Experience For Mortgage Banking Officer Resume

  • Understands, respects, and complies with all laws, rules and regulations which govern Banking institutions
  • Presents financial solutions that result in a profitable banking relationship that complies with all bank policies and standards
  • Coordinates lease purchase financing of capital equipment
  • Supports our data based marketing approach and integrated sales process
  • Check and correct problems that are not immediately evident in existing systems or processes
6

Experience For VP, Private Banking Officer Resume

  • Possess responsibility for the delivery of efficient, accurate and timely processing of clients requests and transactions
  • Expert knowledge in banking services, to include credit is required
  • Applies existing guidelines and procedures to make varied decisions within a department
  • Maintains complete knowledge of all banking services
  • Knowledge of Federal laws and regulations involving loans
7

Experience For Senior Mortgage Banking Officer Resume

  • Development and maintenance of the Bank’s Fair & Responsible Banking strategic plan
  • Set-up or discontinue banking products, and process transactions
  • Determine client needs and ensures timely and accurate completion of transaction processing
  • Answer customer inquiries referring client to appropriate Private Banker or Relationship Manager for specific advice
  • Qualified Without Limits” required at a Working level
8

Experience For FVP, Business Banking Officer Resume

  • Banking or financial services
  • Qualified Without Limits-Personal required at a Working level
  • Influence and work collaboratively with high net worth team in a sophisticated and demanding business environment
  • Knowledge of business and consumer lending
  • Success in a similar position in business banking
  • Deep and meaningful knowledge of commercial banking products and services and be able to successfully capitalize on cross-sell opportunities
9

Experience For Private Banking Officer, Century City Resume

  • Considerable knowledge of business banking products and services
  • Establish oneself as a respected member of the community in regards to residential mortgage lending
  • Expert knowledge of business banking products and services
  • To be comfortable working independently, but also have the sound judgement to know when to draw upon the help and expertise of your team
  • Aggressively seek and obtain quality new business through outside selling efforts
  • Refers new clients and opportunities to various departments (e.g. Mortgage, Retail, Commercial)
  • Networks within the business/civic communities to create new sales and business development opportunities for the full range of Westfield Bank services
  • Makes calls on business and prospective clients independently
10

Experience For Universal Banking Officer Resume

  • Continually looks for opportunities to proactively upgrade and improve Bank administrative processes, technology, automation and controls
  • Achieves quarterly goals through business generation of small business loans, deposits, cash management and other products detailed in the Business Banking Officers' incentive plan
  • Assists the bank in the promotion of all product lines offered in assigned market Generates loans that maintain an acceptable level of performance. Assists special assets and credit services in any requested servicing action within assigned marketing area
  • Responsible for a broad range of complex activies in the branch including transaction processing, new account sales, customer servicing and referral generation
  • Performs strategic financial analyses and planning that incorporates the financing needs of the City
  • Evaluates merchant banking, escrow agent, trustee, custodial, safekeeping, paying agent, depository services, and other banking services that are available to accommodate specialty banking needs
  • Monitors the depository services contract by analyzing and reviewing services and the value and costs of services

List of Typical Skills For a Banking Officer Resume

1

Skills For Business Banking Officer Resume

  • Good communication skills (both verbal and written) and the ability to interact professionally, positively and confidently with colleagues and clients
  • Uses prior banking/business experience and understanding of cash flow to analyze and recommend loan requests and set loan pricing options
  • Sound critical thinking and decision making skills, to be used in financial and non financial risk analysis
  • Current sales experience within a financial institution, with proven record showing the ability to meet or exceed all sales goals
  • Communication skills in French and in English
  • Interact effectively with other bank personnel across functional lines
  • Demonstrate initiative and a strong team player
  • Capacity to effectively present information and respond to questions from groups of managers, clients, and customers
  • Business and technical expertise are necessary; to include needs assessment, planning and analysis skills is required
2

Skills For Private Banking Officer Resume

  • Effective monitoring, administration and maintenance of existing healthcare banking portfolio in accordance with Bank’s standards
  • 2+ years of Small Business Lending experience; OORE (construction, purchase, refinance), SBA Lending (Express, 7A & 504) & NOORE
  • Small Business Lending experience; OORE (construction, purchase, refinance), SBA Lending (Express, 7A & 504) & NOORE
  • Strong analytical and problem-solving capabilities, ability to make decisions utilizing sound judgment and be accountable
3

Skills For Commercial Banking Officer Resume

  • Eight or more years of business banking credit, relationship banking or other job-related experience
  • Sales experience with: Lending, Treasury Management, Merchant Services, Vault Services, Leasing Programs, Business Credit Cards and Account Analysis
  • Experience with Banking, Merchant Banking or Leased Purchase Finance
  • Experience in Private Banking/ lending environment
  • Excellent knowledge of bank deposits, lending products, credit products, and services to open accounts or refer customer to specialists partner
  • Min of banking or financial services experience
  • Five years sales experience selling bank products and services
  • Experience in Banking administration
4

Skills For Private Banking Officer Sales Resume

  • Commercial or private lending experience
  • Experience in managing a portfolio of affluent and high net worth clients
  • Proven record of success in cultivating new relationships
  • Four ore more years of experience in Business Banking or in a sales intensive Branch role
  • Strong sales focus on potential and existing mortgage customers in assigned market with main objective to increase mortgage production
5

Skills For Mortgage Banking Officer Resume

  • Current or recent experience in residential mortgage lending with successful mortgage sales production record
  • Proven track record of meeting goals on an individual and regional level
  • Demonstrate a comprehensive understanding of regulatory guidelines as it relates to mortgage loan production
  • Demonstrated ability to identify needs and implement solutions in a changing environment
  • Current or recent experience in residential mortgage lending with successful mortgage sales primarily in builder production
6

Skills For VP, Private Banking Officer Resume

  • Experience in negotiating and structuring commercial loans
  • Three to five years of outside sales experience
  • Five to eight years of outside sales experience
  • Adapt to changes, technology and Team priorities
  • Demonstrated capacity to sell products and services within the financial services industry
  • Business development experience within the financial services industry
  • Experience as a commercial lender
7

Skills For Senior Mortgage Banking Officer Resume

  • Establishes, maintains, and deepens relationships with banking center customers to acieve branch performance goals and provide excellent customer service
  • Maintaining and programming credit related data in Avaloq and preparing and commissioning standard lending and security agreements
  • Reviewing, investigating and clearing unreconciled transactions – escalating any issues to the Banking Supervisor
  • Understanding of current markets and trends regarding rate pertaining to lending products
  • Maintaining an up-to-date knowledge of evolving bank laws and regulatory expectations affecting CRA, HMDA, UDAAP and Fair Lending practices
  • Ongoing communication with internal business units to assist in mitigating Fair & Responsible Banking risk
  • Working with the Complaint Officer for satisfactory resolution of consumer complaints relating to Fair & Responsible Banking issues
  • Working knowledge of lending processes, loan principles and applications
  • Working knowledge of financial analysis relating to personal financial statements and personal income tax returns
8

Skills For FVP, Business Banking Officer Resume

  • Undertaking the financial and non financial risk analysis for borrowing clients incorporated in reports to Credit Risk
  • Assisting or completing month end GL reconciliations for bank and other relevant accounts
  • Solving any banking issues in consultation with IT, the bank, BOA and other colleagues
  • Establishing and maintaining relationships with community based, charitable, and non-profit organizations
  • Working knowledge of financial principles, bank products, sales and customer service
  • Understanding of Trust services and Investment products and strategies
  • Working knowledge of consumer and business products with the ability to know when to cross sell said products
  • Serving as the conduit for client questions to resolve complex issues
9

Skills For Private Banking Officer, Century City Resume

  • Ongoing risk analysis of the Bank’s data, products, and services, as well as community development activities, self-assessments, and outsourced reviews
  • Provide a superior level of customer service to all existing and potential clients relating to banking services
  • Comprehensive understanding of lending practices and loan servicing requirements for personal finance needs
  • Manage commercial banking portfolio of agricultural & business clients, assessing and meeting their business and personal needs
  • Develops and maintains profitable customer relationships with clients by providing financial advice and selling banking solutions
10

Skills For Universal Banking Officer Resume

  • Develop and maintain knowledge and understanding of integrated services and offerings,with a focus on banking products and procedures
  • Perform all the physical, intellectual, and analytical requirements of the position including decision making
  • This is an ideal position for someone wanting to move into a sales role in commercial banking
  • Advanced knowledge of banking operations including systems and controls
  • Thrives in a rapidly changing and growing business environment
  • General understanding of banking, investment, trust, and insurance products and services
  • Ability, at a working level, to assess customer needs, matching the request with the appropriate product
  • Coordination and communication with federal regulatory agency examiners during examinations and other quarterly reporting requirements
  • Manages the banking services provided to the City to include depository, lockbox, and merchant banking

List of Typical Responsibilities For a Banking Officer Resume

1

Responsibilities For Business Banking Officer Resume

  • Calls on clients and participates with senior CBO’s in joint sales and servicing programs to establish, maintain and expand profitable client relationships, including solicitation of new deposits, credits, trust and investment services to fulfill client needs
  • Possesses solid product knowledge and good sales and relationship management skills
  • Typically has at least 6 years of banking and related financial services experience
  • Build and deepen relationships with their assigned branch(s) supporting them with their customers’ mortgage needs
  • Prepares Request for Proposals for the selection of depository and merchant banking services
  • Follows policies and procedures; meets and adheres to audit standards; completes tasks correctly and on time; supports the company’s goals and values
  • Utilize knowledge of bank policies, procedures and accounting principles to ensure timely and accurate processing of new/renewal loan transactions via direct communication/negotiation with customers and accurate instructions to Administration Group
  • Develop, maintain, work to broaden and deepen close relationship through daily contact with and appropriate services to customers
  • Investigate customer problems and inquires and follow through to bring matters to a satisfactory conclusion, or escalate issues to Department Head or RM as appropriate
2

Responsibilities For Private Banking Officer Resume

  • Process and execute Cayman deposit via direct communication/negotiation with customers and accurate instructions to Administrative Group
  • Update and maintain a variety of databases; retrieve data to produce reports, conduct analyses and respond to customer and management inquires
  • Typical Client Revenue is between $2 and $3 million.
  • The revenue would be the overall book of business and not any one single client
  • Develops and strengthens client relationships within the client segment described above
3

Responsibilities For Commercial Banking Officer Resume

  • Seeks new business opportunities for all lines of business throughout the bank
  • Grows revenues in accordance with agreed upon goals
  • Participates in ongoing internal and client facing routines such as but not limited to annual tiered client contact requirements, to include compliance and regulatory activities
  • Effectively interface with internal partners, such as but not limited to Credit, Deposits, Mortgage, Investments, Brokerage, and Small Business Banking to deliver needs based solutions
  • Proven compliance record at previous roles is required
4

Responsibilities For Private Banking Officer Sales Resume

  • Executes within appropriate risk and compliance guidelines
  • Typically has at least 6 years of client facing sales and relationship management experience with demonstrated ability to grow revenue and deliver satisfied clients
  • Occasionally lifts and carries up to 10 lbs
  • Build and deepen relationships with their assigned branch(s) supporting them with their customers¿ mortgage needs. Maximize the bank's resources to assist in selling and establishing relationships
  • Participate in the deals and discussions with clients alongside the RM's to gain as much experience of relationship management and the management of complex international credits
  • Enhance and develop mutually beneficial relationships with clients; applies acquired knowledge to provide assistance to clients
5

Responsibilities For Mortgage Banking Officer Resume

  • Identify and escalate service delivery issues
  • Coordinate and oversee work to meet to meet agreed deadlines
  • Typical Client Revenue is between $3 and $5 million
  • Advanced knowledge of wealth management products and services is required
  • Series 7, 6, 63 license or completion within 90 days of start date required
  • Provides supportive advice with limited impact on the use of resources
  • Makes recommendations that impact the resources of assigned team or department
6

Responsibilities For VP, Private Banking Officer Resume

  • Availability to start immediately
  • Exposure to data warehouse or BI tool
  • Manage an active portfolio of small business and consumer loan relationships
  • Approve loans within loan authority and assist junior lenders
  • Handle customer problem resolution at the branch level
  • Maintenance of adequate Fair Lending, HMDA, UDAAP and CRA programs, including monitoring schedules, test steps, document retention, and resolution plans to ensure satisfactory regulatory results
7

Responsibilities For Senior Mortgage Banking Officer Resume

  • Preparation of regular status reports and presentations for related committees, executive management and the Board Risk Committee
  • Chairman of the Bank’s internal Fair Lending and CRA related committees, including oversight of committee charters to ensure all actions are taken in committee meetings as scheduled
  • Development and roll-out of CRA, Fair Lending, UDAAP and HMDA training for employees, as applicable to individual roles and responsibilities
  • Monitors equipment lease purchase agreements, trustee bank agreements, and other agreements to ensure compliance
  • Acts as a backup in the event of leaves or special projects such as developing cash flow models and construction draw down schedules, structuring of financial models and forecasts, and performing cash flow analyses and designs for investment strategies accordingly
  • Basic knowledge of BMO Harris Investment Management & Trust products and services
8

Responsibilities For FVP, Business Banking Officer Resume

  • Interact positively with peers, support personnel and management
  • Knowledge of BMO Investment Management & Trust products and services
  • Series 6 and 63 (or 7) licenses
  • A record of success in sales and goal achievement
  • Small Business Lending experience; OOCRE (construction, purchase, refinance), SBA Lending (Express, 7A & 504) & NOOREips outside the bank within networks and/or centers of influence
9

Responsibilities For Private Banking Officer, Century City Resume

  • Bilingual in Mandarin/Cantonese is required
  • Canadian Securities Course or equivalent Bank courses is an asset
  • Full use and application of standard principles, theories, and concepts and techniques
  • Series 7, 63, & Group 1 Insurance license (or attainment within 6 months)
  • Specialized knowledge of client benefits offered by Frost’s brokerage, investment management, trust, and insurance groups
10

Responsibilities For Universal Banking Officer Resume

  • Promote and cross sell across all lines of business
  • Designation as a Certified Treasury Professional (CTP)
  • Managing excess positions reported on clients' credit facilities, maintaining credit stewardship disciplines, processing credit risk limits and managing LIBOR loan rollovers
  • Deliver Lasting Results -3
  • Credit qualification required
  • Build Trust - 2
  • Focus on Customers - 3
  • Help others to Succeed - 2
  • Make Sound Decisions - 2

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