Receptionist & Assistant Resume Sample

2 votes
Julie Haley
81610 Smith Route,  Chicago, IL
+1 (555) 675 7564

Work Experience

Receptionist / Executive Assistant
01/2017 - PRESENT
Boston, MA
  • Medical, dental, vision, life and short-term disability coverage
  • Paid vacation, sick days and holidaysAPPLY NOW
  • Answer all incoming calls to the main phone line, answer viewer and client questions, and greet station guests
  • Assist in the daily promotion production needs of the Promotion Department. Includes coordinating episodic sessions, assist FOX 5 promo Surprise Squad. Assisting promotion producers as assigned
  • Assist in preparation and execution of promotional events, including contests, various community and station functions includes Surprise Squad and Take 5 to Care
  • Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, daily deposits and establishing an ongoing communication/client service plan
  • Partner with Baird’s Corporate Resource Groups and be knowledgeable of the services they are able to provide FAs, CAs & clients providing the best outcome for clients and the firm
  • Greet clients, answer calls, fields most client inquiries, retrieves data from internal computer systems, and forwards only complex calls and orders to Financial Advisor for handling
  • Work closely with Business Manager to ensure adherence to the various components of the Company’s internal accounting controls and policies, including but not limited to; revenue recognition, cash control, credit and collections, and employee compensation
07/2010 - 11/2016
Los Angeles, CA
  • Accounting functions to include: Maintaining accounts payable, log reconciliation, and cash management
  • Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan
  • Answers incoming Financial Advisors' phone calls when they are unavailable and handles as appropriate. Initiates action and advises Financial Advisor of action taken
  • Provide efficient and customer friendly phone etiquette
  • Deal with customer complaints in a professional manner and engage key stakeholders to solve issues
  • Petty cash and fuel voucher control and reconciliation
  • General office management e.g. stationery orders, staff amenities
Receptionist / Sales Assistant
04/2007 - 05/2010
Detroit, MI
  • Transfer calls to the right people
  • On the telephone and at the counter, management of prizes for the winners of our various radio stations
  • Issuing of checks, purchase tickets and travel and follow up with the winner
  • Meeting and greeting all visitors and clients
  • A good standard of general education and English
  • Use initiative and work under pressure
  • Previous reception experience necessary in a hotel or corporate environment


Norwich University
2002 - 2006
Bachelor's Degree in Management

Professional Skills

  • Data Entry skills, Reporting skills
  • Excellent phone etiquette, excellent verbal communication skills
  • Outgoing and confident with excellent written and oral communication skills
  • Excellent interpersonal skills; ability to establish and maintain effective working
  • A high level of organizational skills and the ability to prioritize
  • Demonstrated advanced skills with the Microsoft Office suite
  • Well-developed sense of diplomacy, discretion and excellent interpersonal skills

How to write Receptionist & Assistant Resume

Receptionist & Assistant role is responsible for word, computer, basic, organizational, reporting, sheets, medical, credit, retail, finance.
To write great resume for receptionist & assistant job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Receptionist & Assistant Resume

The section contact information is important in your receptionist & assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Receptionist & Assistant Resume

The section work experience is an essential part of your receptionist & assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous receptionist & assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular receptionist & assistant position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Receptionist & Assistant resume experience can include:

  • Strong organizational and oral/written communications skills
  • Excellent Microsoft Office skills, specifically Outlook, Word, Excel, and Power Point
  • Excellent knowledge of and experience with MS Word and Excel are required
  • Some prior experience with vehicle documents would be ideal
  • Coordinate patient care Computer skills in Excel, Word and
  • Interact effectively and in a supportive manner with persons of all backgrounds

Education on a Receptionist & Assistant Resume

Make sure to make education a priority on your receptionist & assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your receptionist & assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Receptionist & Assistant Resume

When listing skills on your receptionist & assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical receptionist & assistant skills:

  • Excellent clinical skills appropriate for a MA
  • Computer and data entry skills required for photocopy & scanner operations and entering time and billing information
  • Demonstrated ability in prioritizing your workload, and being able to handle multiple tasks simultaneously
  • Proficient computer skills including word processing, spread sheets and tables, with attention to detail and accuracy
  • Proficient computer skills, including word processing, spread sheets and tables with attention to detail and accuracy
  • Accurate note taking and follow-up skills

List of Typical Experience For a Receptionist & Assistant Resume


Experience For Receptionist / Sales Assistant Resume

  • Provide effective customer service and assist in resolving problems within given authority
  • Superlative attention to detail, strong initiative, flexibility and outstanding reliability; and
  • The ability to operate general office equipment (fax, scanner, postage machine)
  • Good understanding of technology relating to mobile banking and internet banking
  • Operate photocopy machine and high speed scanner
  • Maintaining sufficient supplies, inventory, ordering, and organizing
  • Maintaining filing systems and archives

Experience For Receptionist / Accounting Assistant Resume

  • Assist in the processing of payments, completing standard forms, liaising with external teams as needed
  • Organizes meeting rooms, including logistics, catering and equipment needs
  • Input financial documents into, and interrogate, the Oracle financial system, producing established reports when necessary
  • Professionally answer and transfer all calls coming through the main switchboard. To include overflow calls when necessary
  • Greet all incoming guests and visitors in a professional, friendly, hospitable manner
  • Assist management staff with compiling data to support sales initiatives and performance
  • Assists Facilities Manager with inventory of office supplies, ordering, maintenance, and organization
  • The primary role is acting as a liaison between our sales team, clients, and inter-company departments as
  • Compile and organize key weekly reports including but not limited to performance affidavits

Experience For Receptionist / Clerical Assistant Resume

  • Assist the SAE/AE with accounts (including major department store and specialty accounts)
  • Reset passwords and security questions for internet banking customers and assist customers with questions and issues
  • Encourage and assist customers in setting up E-Statements on their bank accounts
  • Maintain daily ATM cash balancing worksheet
  • Cross-training in various operational functions such as general ledger account reconcilements as needed for back-up
  • Conference room reservations, calling for taxi
  • Reconciliation of credit cards, maintaining timely collection of receipts

Experience For Receptionist / Medical Assistant Resume

  • Provide efficient and professional telephone services; transfer calls according to established protocols
  • Register patients according to company protocols
  • Ensure the continuous catering (water, soft drinks, coffee, tea)
  • Administrative tasks supporting different departments
  • A friendly, out-going personality and a pleasant phone manner
  • Know when to seek help and support from others when assisting clients and team managers
  • Be courteous, polite and well presented at all times demonstrating an ability to be helpful and work within group guidelines
  • Work with full attention to detail and remain calm and patient when working under pressure
  • Assist in the processing of MasterCard CCER reconciliations

Experience For Receptionist / Operations Assistant Resume

  • Extremely proficient with all Microsoft Office programs
  • Monitor and maintain organization of the office’s conference room, bookings, kitchens, and common areas ensuring cleanliness and proper inventory of equipment
  • Provide a reception service, dealing with both simple and more complex enquires from internal and external customers (both in person and on the telephone) in a professional manner, following established procedures, referring complex enquires to relevant staff members, ensuring all relevant facts and information needed is recorded and passed on
  • Organise meetings, booking travel, accommodation and catering
  • Work well in a team environment ,as well as independently

Experience For Receptionist / Administration Assistant Resume

  • Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable
  • Assist sales representatives and branch with clerical functions to include mailings (introduction letters and catalogs)
  • Review, assess and order supplies as needed for department
  • Act as a support for retail sales store to include, sales transactions and inventory review
  • Knowledge of MS Office (Word, Excel, Outlook, Power Point)
  • Directs and greets customers in organized, friendly environment
  • Receives and sorts daily mail and deliveries
  • Assists Facilities Manager with special projects and company parties
  • Provide regular task updates to sales leadership

Experience For Receptionist / Assistant Resume

  • Administrative assistant / reception
  • Flexible, dependable, and professional
  • Accurately prepare and process invoices
  • Answers telephones, type correspondence and schedules appointments
  • Maintain discretion in relation to operation visitors and V.I.P. guests
  • Answer incoming phone calls in a professional and cordial manner, directing calls to the appropriate departments, ensuring optimum customer service through voice inflections and proper transfers
  • Basic knowledge of general office practices
  • Good oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures and speak clearly to customers and employees

Experience For Receptionist / Finance Assistant Resume

  • Daily review of items received through Remote Deposit Anywhere
  • Scan and verify documentation into the current optical module. (Synergy)
  • Places, receives and routes a high volume of calls through and electronic switchboard
  • Supplies info to callers, relays messages and announces visitors
  • Monitors Offices Services Mailbox for employee related matters (temp, leaks, repairs, etc)
  • Mail pickup at P.O, sort and distribute mail, FedEx, UPS, DHL
  • Daily bank deposits – goes to the bank

Experience For Receptionist / Client Assistant Resume

  • Provide assistance to backup Office Services and Executive Assistants as well as with social and charity events
  • Set up for new hires and internal office relocations
  • Assist Director of Office Management in general support/service for the office
  • Be able to utilize Wide Orbit, and mulit-line phone system
  • Greet patients and agency visitors. Direct all people to the appropriate location and services. Be courteous, polite and helpful to the public and clients at all times when representing Palmdale/Lancaster Urgent Care
  • Excellent interpersonal skills; ability to establish and maintain effective workingrelationships
  • Computer skills in Excel, Word and electronic medical records Knowledge of medical terminology and basic procedures
  • Coordinate patient care. Computer skills in Excel, Word and electronic medical records Knowledge of medical terminology and basic procedures

Experience For Receptionist / Account Payable Assistant Resume

  • At least two years of experience as a receptionist or office assistant
  • Demonstrates knowledge of the principles, standard practices,procedures and equipment utilized in front and back office medical management
  • 2-4 years of Office experience
  • Strong work ethic, takes ownership
  • Two years of post-secondary education and four years of relevant work experience

List of Typical Skills For a Receptionist & Assistant Resume


Skills For Receptionist / Sales Assistant Resume

  • Highly developed communication skills (written and verbal), with the ability to liaise professionally with people at all levels
  • Experience with processing expenses within a financial firm utilizing Concur
  • One - three years experience working in a health clinic setting or physician office, required
  • Previous experience in a Financial Services setting
  • Reception experience in an engineering, construction or project management industry would be highly desirable
  • Experience in a similar Reception/Administrative role – supporting a diverse group of teams and or executives
  • Strong service orientation, consistently demonstrating a “can do” and positive approach
  • Experience using Microsoft Office Suite (i.e. Word, Excel and Outlook)
  • 1-2 years of Accounting related experience

Skills For Receptionist / Accounting Assistant Resume

  • Manages front desk and lobby area to ensure effective communication, direction, and organizing
  • Able to work independently and prioritize in a dynamic, ever-changing environment
  • Experience with verifying insurance benefits helpful
  • Experience with scheduling/patient data software helpful
  • A proven commitment to providing fantastic customer service
  • Some junior level accounting experience would be nice to have

Skills For Receptionist / Clerical Assistant Resume

  • Previous experience in an Administrative and/or Receptionist role
  • Previous Clerical and/or Administrative experience
  • Strong attention to detail and the ability to handle multiple tasks under a deadline
  • Experience in an Administrative and/or Receptionist role
  • Demonstrates knowledge of the principles, standard practices,

Skills For Receptionist / Medical Assistant Resume

  • Strong multimedia background is desired
  • Experience in an Administrative and/or Reception role
  • Multi-task and prioritze
  • Organise and prioritise a busy workload
  • Engage and help grow the audience of the Station through the effective use of social media (e.g. Facebook, Twitter, Instagram)
  • Engage and help grow the audience through effective use of the Station’s mobile platform
  • Working within a fast paced, demanding manufacturing environment

Skills For Receptionist / Operations Assistant Resume

  • Addressing post to the right people. Franking and posting at the end of the day if needed
  • Organising office functions e.g. monthly morning teas
  • Answering phones and helping all customers, both internal and external
  • Participating in winning teams
  • Assisting and tracking samples

Skills For Receptionist / Administration Assistant Resume

  • Working knowledge and ability to assist customers with the Bank’s internet banking and bill payment services
  • Working knowledge and ability to assist customers with the Bank’s Remote Deposit Anywhere product. (Mobile Banking)
  • Scanning invoices and Bank Deposits to Bank on daily basis and posting spreadsheet to Intranet
  • Training room, Conference room set up and general office cleaning
  • Working directly with the accounting departments (A/R and A/P)

Skills For Receptionist / Assistant Resume

  • Opening, close and collate Service jobs
  • Booking and coordination of travel
  • Logging checks that arrive at station and forward to lock box
  • Listening & Professionalism
  • Preparing documents for client appointments

Skills For Receptionist / Finance Assistant Resume

  • Setting appointments with clients and prospective clients
  • Manning the front desk
  • Keeping file system up-to-date
  • Arranging couriers for domestic and international shipment
  • Helping clients – water, supplies, internet access
  • Secure the building at the close of each working day; turn off or unplug appliances and machines according to agency protocols and lock all entrances
  • Maintain community files, including but not limited to, resident files, financials, MEF's, operating reports, income statements, etc
  • Assist management with coordinating all training activities within department
  • Answer, screen, and forward any incoming calls while providing basic information if needed

Skills For Receptionist / Client Assistant Resume

  • Client interaction including ? invoicing, follow on services and collections
  • Client interaction including - invoicing, follow on services and collections
  • An ability to work both as a proactively contributing team member, and as a mature and flexible individual and unsupervised professional
  • Knowledge of patient billing procedures
  • Follow CW prime programming and create content on our social media accounts

Skills For Receptionist / Account Payable Assistant Resume

  • Process community A/P's in an automated accounting system i.e. Catalyst
  • (For MHC properties only) Assist in the monthly collection and processing of rent checks; this includes collections, deposits and data entry in MRI
  • Basic understanding of multi-extension phone systems
  • Basic understanding of Excel, PowerPoint, Word, and PC operations
  • Receive and route incoming calls to their appropriate destination
  • Maintain and update master lists including Emergency Information, associate birthdays, Vacation time, and other master lists
  • Assist sales staff with administrative support including data input of orders and follow up

List of Typical Responsibilities For a Receptionist & Assistant Resume


Responsibilities For Receptionist / Sales Assistant Resume

  • Experience with MS Office and documentation creation software; such as Adobe Acrobat
  • Answer and direct incoming calls in a prompt, professional and a courteous manner
  • Maintain communication with current clients through on-going mailings, email and phone calls
  • Listening & Professionalism
  • Respect and maintain privacy and dignity of agency clients; assure client confidentiality at all times

Responsibilities For Receptionist / Accounting Assistant Resume

  • Determine the financial status of patients and their eligibility. Assist patients in accurately completing appropriate forms and document all information according to Palmdale/Lancaster Urgent Care protocols (e.g. update patient information - phone numbers, address, insurance card/information, etc.)
  • Assure the readiness of the exam rooms, nursing station, and laboratory for each working day; open the building at the designated time and have all front desk activities fully operational at the start of business hours
  • Participate in staff and educational meetings
  • Meet and greet all visitors to the company
  • Main contact of Archive company- responsible for archive documents distribution
  • Organize and handle travel insurance
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird’s Private Wealth Management technology platforms (Thomson ONE, Albridge, Envestnet, CRM, Money Guide Pro, LiquidOffice etc.)

Responsibilities For Receptionist / Clerical Assistant Resume

  • Fluency in Welsh language would be an advantage
  • Knowledge of computers and relevant software app locations such as Word, Excel, PowerPoint and Access is required. Knowledge of Slack, Keynote and Pages is helpful
  • Knowledge of administrative and clerical procedures; and
  • Knowledge of customer service principles and procedures
  • Professional personal presentation and positive, courteous disposition
  • Work multi task and work under pressure
  • Polite and professional telephone manor
  • A HS Diploma and/or GED required
  • Offer administrative support to the Finance team

Responsibilities For Receptionist / Medical Assistant Resume

  • Seek out and post relevant information (words, images and/or video) to the station’s internet site in an accurate and timely manner
  • (For MHC properties only) Assist with the processing of paperwork for residents upon move-in and move-out, including faxing resident applications for background checks and data entry of move in/out data
  • Create and edit spreadsheets and correspondence as directed
  • Consistent on-time attendance
  • Maintain sufficient supplies
  • Daily mail administration
  • Order courier and taxi
  • Receive packages, letters, etc. as required
  • Serve out guest and staff on meetings (drinks, food)

Responsibilities For Receptionist / Operations Assistant Resume

  • H.S. Diploma or G.E.D
  • Organized, detail-oriented and able to multi-task in a fast paced environment
  • Greet all visitors providing information, directions and assistance as needed. This could include clients, vendors, new hires, applicants, current associates or business associates
  • Ensure the proper delivery of all delivered items received at the front desk
  • Perform miscellaneous clerical functions and projects such as mailings

Responsibilities For Receptionist / Administration Assistant Resume

  • Maintain a clean and presentable area in which to greet clients, both internal and external
  • Unquestioned honesty, ethics, integrity
  • Eager to make an impact, self-motivated
  • Neat, organized and detail-oriented
  • Professional and forthright
  • Greet visitors as needed
  • Maintain open communications with all regional staff and community

Responsibilities For Receptionist / Assistant Resume

  • Research and carry out the implementation of ELS sponsored activities
  • Make photocopies and sends facsimiles as needed
  • Positive and organized approach to work are essential
  • Reports to VP / General Manager
  • Proficiency in MS Excel and Word; ability to type 35 WPM

Responsibilities For Receptionist / Finance Assistant Resume

  • Procedures and equipment utilized in front and back office medical management
  • Proficiency with Facebook, Twitter, Instagram, Snapchat and other social media sites
  • Willingness to be a utility player for the station
  • Microsoft Office Suite (i.e. Word, Excel and Outlook)
  • Works well under pressure and handle customers concerns with professionalism

Responsibilities For Receptionist / Client Assistant Resume

  • Greet station guests
  • Responsible for post
  • 21st September 2018
  • 2 positions open

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