Assistant / Receptionist Resume Sample

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Rory Friesen
90632 Bruce Vista,  Boston, MA
+1 (555) 261 8119

Work Experience

Office Assistant / Receptionist Senior
05/2015 - PRESENT
Los Angeles, CA
  • Maintain and update MS Dynamics (contact data base system)
  • Processing uploads from Partners outlook contacts
  • Uploading new contacts to the database
  • Researching contacts and contact information for key clients, events, board members etc. and updating in MS Dynamics
  • Assist in Social Media Campaign planning – prepare posts
  • Assist in Nordic LinkedIn Project
  • Updating GMD (Global Media Database) with daily press clippings
LA Executive Assistant & Receptionist
07/2011 - 01/2015
Philadelphia, PA
  • Review and update on a regular basis the staff contact and telephone extension lists
  • Handle customer complaints courteously and ensure they are passed on as appropriate
  • Keep out of hour's telephone messaging up to date
  • Retrieves messages from voice mail and forwards to appropriate personnel
  • Monitors visitor access and issues passes when required via company system or process
  • Receives, sorts and routes mail
  • Accepts products and services provided to the company (Staples, food deliveries, etc.)
  • Creates ride maps of board locations for account executives as requested
  • Secondary education or University education
Department Assistant Receptionist
02/2007 - 05/2011
Philadelphia, PA
  • Translating selected articles DK/EN
  • Help to prepare nametags, seating cards, prints etc. in connection with events
  • Help to research address details and prepare address labels for hardcopy mailings
  • Medical, dental, vision, life and short-term disability coverage
  • Paid vacation, sick days and holidaysAPPLY NOW
  • Uses, protects, and discloses DaVita Medical Group patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Prepares, cleans and sterilizes instruments and maintains equipment, disposing of contaminated items according
  • Ensuring that all mailings meet the firm’s guidelines for quality standards, design, and documentation
  • Answering all telephone calls and transferring them to the relevant person/department, and where required taking messages and emailing employees with the particulars of people who require a call returning


Virginia Commonwealth University
2002 - 2006
School's Degree in Progress

Professional Skills

  • Strong interpersonal and communications skills, as well as excellent written and spoken English language skills
  • Strong computer skills: Above-average Microsoft Office Word, Excel, and Outlook skills required
  • Functional/Technical Skills –Has the functional / technical knowledge and skills to do the job at a high level of accomplishment
  • Good organisational skills, ability to effectively prioritise and execute tasks in a fast paced environment
  • Communicating Effectively – Writes and presents effectively; strongly gets a message across
  • Able to demonstrate good communication skills both written and spoken

How to write Assistant / Receptionist Resume

Assistant / Receptionist role is responsible for english, phlebotomy, shipping, training, database, printing, security, compensation, bookkeeping, reporting.
To write great resume for assistant / receptionist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Assistant / Receptionist Resume

The section contact information is important in your assistant / receptionist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Assistant / Receptionist Resume

The section work experience is an essential part of your assistant / receptionist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous assistant / receptionist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular assistant / receptionist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Assistant / Receptionist resume experience can include:

  • Effective communication skills with internal and external customers
  • Accurate typing and data entry skills. Ability to type 50 WPM
  • Demonstrated skill in composition, grammar, and spelling
  • Language skills: English - intermediate (B2)
  • Getting Organized– Is well organized, resourceful and planful; effective and efficient at working with multiple resources to get things done
  • Experience working in a Primary Care setting

Education on an Assistant / Receptionist Resume

Make sure to make education a priority on your assistant / receptionist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your assistant / receptionist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Assistant / Receptionist Resume

When listing skills on your assistant / receptionist resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical assistant / receptionist skills:

  • Good Interpersonal Communication Skills with excellent telephone manner
  • Outgoing personality with strong written and verbal communication skills to interact professionally with employees and visitors
  • Good interpersonal skills with the ability to display tact, patience and understanding when dealing with others
  • Effective verbal and written communication skills, including composition, grammar, spelling and punctuation
  • Good communication skills with clients and staff, face to face and over the telephone
  • Good coordination and communication skills, time management, responsibility

List of Typical Experience For an Assistant / Receptionist Resume


Experience For Department Assistant Receptionist Resume

  • Develop and maintain effective working relationships with internal and external clients
  • Two years of experience in an office setting as a receptionist, office assistant or comparable role
  • Experience working with database systems (e.g. BANNER)
  • Good presence and personal presentation
  • Experience working with low-income populations within a community health center environment
  • Strong desire to work with children and adolescents
  • Administrative Assistant or Clerical experience

Experience For Admin Assistant / Receptionist Resume

  • Experience with Microsoft Word (ability to open and save documents) and Outlook (ability to open and send emails and send calendar invites)
  • Tracking expenses, and coordinating building and equipment maintenance
  • Typing/word processing of documents
  • Maintaining calendars and setting up meetings
  • Responsible for monitoring, ordering and re-stocking of general office consumables including tea, coffee, bottled water, biscuits for meeting rooms
  • Assists with meeting arrangements, including reserving conference rooms, directing attendees, and arranging for food/refreshments
  • Responsible for booking and setting up training rooms for external and internal meetings and training
  • Responsible for monitoring, ordering and re-stocking of office stationery and supplies including printer cartridges and paper
  • Responsible for organizing and booking of outside catering for internal events and training as required

Experience For Sales Assistant / Receptionist Resume

  • Meet and greet visitors – showing people into meeting rooms and offering refreshments
  • Handle the bookings for boardroom / meeting rooms for internal meetings. Set-up video conferencing, ensure tidiness of rooms and organize catering as required
  • Handle all meeting room bookings. Set-up video conferencing, ensure tidiness of rooms and organize catering as required
  • Answer incoming calls according to company policy and proper telephone etiquette
  • Screen phone calls and enquiries and handle them as appropriate, confidently providing answers to varying questions from internal and external customers
  • Issue staff and visitor access badges, deleting badges and reinstating badges when needed
  • Weekly sorting / reporting of invoices
  • Welcome and direct visitors and guests. Manage incoming call transferring and messages on behalf of colleagues

Experience For Office Assistant / Receptionist Senior Resume

  • Confident and accommodating personality, "smiling attitude"
  • Provides patients with instructions and other information regarding preparations for the service and necessary registration
  • Assist the traffic department with program logging and other operational procedures
  • Back-up other members of our sales assistant team, handling over-flow
  • Assist other receptionist with mail and incoming faxes when needed
  • Deal with internal requests in general and liaise with vendors, building management/maintenance and TransPerfect’s departments when necessary
  • Takes initiative in helping sales team and other staff

Experience For Medical Assistant / Receptionist Resume

  • Maintain comprehensive digital and physical filing system
  • Maintain a record of supplier contact, office keys, maintenance contract, staff car parking register and office access card
  • Be the point of contact and supervisor for building maintenance
  • Maintain comprehensive digital and physical filing systems
  • Flair for communicating effortlessly with all interested parties
  • Comfortable interacting with department’s leadership team
  • Supports the Director of Admissions in coordinating all aspects of a new patient admission
  • Efficiently manage and promptly respond to all incoming enquiries/requests for information independently or
  • Consistently exercise discretion in managing correspondence, information and all matters of confidentiality

Experience For PRN Medical Assistant / Receptionist Resume

  • A serving and positive attitude
  • An ability to work on short notice with fast approaching deadlines
  • Multi - tasking abilities
  • Ensure accurate and timely documentation into the EMR; i.e. patient interview and history, vital signs, treatments, test results
  • Assists medical staff with patient examinations

Experience For Assistant Receptionist Resume

  • Maintains confidentiality of all patient and organization information, and follows federal and state regulations and organization policies regarding protection of patient information
  • Participates in development activities and maintains affiliations with medical assistant associations, as applicable
  • Commitment to concepts of preventative health care programs and team based approach to health care delivery
  • Where permitted, and as directed
  • Measure and record vital signs (weight, height, blood pressure, etc)

Experience For Office Assistant Receptionist Resume

  • Assist patients in the scheduling of diagnostic tests, outpatient services and hospital admissions. Provide patient with information regarding preparations for the service and necessary registration. Maintains confidentiality of all patient and organization information, and follows HIPAA regulations
  • Knowledge of and experience with Microsoft Office applications and office equipment (scanner, printer, copier etc.)
  • Greeting and Directing visitors -Contacts proper individuals of visitors and / or vendors Ensures that all visitors and vendors entering establishment are signed in and out on visitor’s log software. Provides visitors and vendors badges, WiFi access (if needed), and office logistics upon arrival
  • Conference Rooms -Coordinates & assists by overseeing all scheduling requests of Ontario’s 12 conference rooms
  • Accepts packages from couriers and prepares packages for shipment
  • Performs clerical functions for the Sales Department
  • Enter orders into WideOrbit traffic management system
  • Answering the telephone, typing / word processing of documents, maintaining calendars and setting up meetings, making travel arrangements, copying, faxing, greeting visitors, setting up files, tracking expenses, and coordinating building and equipment maintenance
  • Assigns files to patient chart within company software

Experience For Office Assistant & Receptionist Resume

  • Run end of the day report and distribute via email
  • Book flights for Microchip employees via 3rd party travel agency
  • Arrange taxis and hotel accommodation as requested by Microchip employees
  • Responsible for monitoring and liaising with various office contractors to include but not limited to the facilities management company, cleaning company, waste paper shredding, and office plants care
  • Good interpersonal and communication skills, a team player
  • Able to demonstrate flexibility and resilience
  • Other ad-hoc assignments and assistance as and when needed
  • Work with minimal guidance and supervision

Experience For Temporary Admin Assistant / Receptionist Resume

  • Competent in Microsoft Word, Excel, PowerPoint and Outlook
  • Assist sellers with orders and traffic as needed
  • Prepare and assemble reports and presentations
  • Aptitude to make decisions and work independently
  • Focused, responsible and collaborative work environment with the ability to ask “what if” and try new innovative solutions
  • Benefits include: Medical, Dental & Vision insurance coverage

List of Typical Skills For an Assistant / Receptionist Resume


Skills For Department Assistant Receptionist Resume

  • Six months to one year of experience in an office environment, including experience answering a multi-line phone
  • Demonstrates excellent telephone etiquette, determines the nature of the call and directs caller to appropriate individual or department
  • Prior clerical or administrative experience
  • Proficient in Microsoft Office and Outlook Skills
  • Excellent telephone manner, competent in handling phone calls and passing messages in a timely fashion
  • Maintain composure and professionalism during periods of high-volume, competing priorities
  • One - three years experience working in a clinic setting or physician office required
  • One - three years experience working in a clinic setting or physician office, required

Skills For Admin Assistant / Receptionist Resume

  • Experience working front office
  • Experience with high volume of calls and the ability to show empathy and patience to the clients/ incoming callers
  • Recent experience in a professional office setting in which professional appearance was required
  • Experience in a role requiring empathy and patience
  • Experience working in a medical facility and/or front office
  • Clerical experience processing invoices
  • Customer service experience, clerical, incoming and outbound calls

Skills For Sales Assistant / Receptionist Resume

  • Experience in a professional office setting in which professional appearance was required
  • Previous experience in a position using phone, scanner, and fax machine
  • Experience as a Medical Assistant
  • Phlebotomy and lab experience
  • Skill certification through NIOSH or CAOHC
  • Experience in a metrics driven role
  • Operates paging/telephone system appropriately
  • Experience using a multi-line phone and/or virtual switchboard

Skills For Office Assistant / Receptionist Senior Resume

  • Operates computer, copier, office machines, etc.
  • Medical Assistant experience is a physician's office in lieu of Medical Assistant Program is required
  • Professional Office experience
  • Previous face to face OR telephone customer service experience
  • Previous reception agent and PMS experience is required
  • Experience using a fast paced-high volume switchboard or telephone system
  • Experience answering phones in a fast - paced environment

Skills For Medical Assistant / Receptionist Resume

  • Experience of handling multiple calls/ busy switchboard
  • Experience / exposure of working within the financial services industry & legal work an advantage
  • Previous experience in a multi-line call center environment
  • Previous experience in a receptionist or clerical role
  • Alpha-numeric data entry experience
  • Professional Office / Administration experience
  • Previous receptionist experience

Skills For PRN Medical Assistant / Receptionist Resume

  • Healthcare and / or Managed Care experience
  • Medical assistance experience required
  • Medical Assistant experience is required
  • Experience Primary Care/Office Required
  • Previous experience as an MA with computer background
  • Prioritize and manage own workflow to ensure quality and efficiency (ie. meet deadlines; be flexible in
  • Experience with Ellucian Colleague or similar software

Skills For Assistant Receptionist Resume

  • Medical Assistant experience required
  • Medical Assistant experience, required
  • Experience Required
  • Work without supervision and prioritise workload
  • Medical Assistant experience in a physician's office in lieu of Medical Assistant Program is required
  • Experience in a Admin, receptionist, executive assistant, or coordinator role
  • Experience with Microsoft Outlook (ability to check and respond professionally to emails)

Skills For Office Assistant Receptionist Resume

  • Previous experience in an office environment or a phone support role
  • CPR+ Software experience (Complete Patient Record)
  • Assisting with pre-closing preparation and post-closing tasks while supporting the Escrow Officer
  • Coordinating building and equipment maintenance
  • Faxing and scanning documents
  • Copying and faxing
  • Typing at 50+ WPM
  • Monitoring Fax Queue

Skills For Office Assistant & Receptionist Resume

  • Setting up files
  • Handling Multi - line phone systems
  • Willing to help out/flexible
  • Coordinating the collection of information to finalize a home sale
  • Using Office machines (e.g., computer, copier, and fax machine)
  • Managing courier bookings on request
  • Frequent bending, reaching, lifting, pushing and pulling up to 30 pounds (15%)
  • Diary Management including organising meetings/conferences including agendas, minute preparation/distribution and manage meeting room bookings where required

Skills For Temporary Admin Assistant / Receptionist Resume

  • Serve visitors by greeting, welcoming, and directing them appropriately
  • Provide administrative and secretarial support including answering incoming calls, general correspondence, database management and various tasks as required
  • Performs other clerical functions such as photocopying, general filing, scanning and patient records maintenance, as needed
  • Action Oriented – Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging
  • Action Oriented –Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging
  • Copy, faxing, and filing for multiple departments
  • Assists with scheduling conference rooms and carts shared by all building occupants
  • Sorts and distributes incoming and outgoing mail, packages and bids from vendors
  • All receptionist/front desk responsibilities (answering phones, greeting visitors, lobby set-up, process deliveries and mail)

List of Typical Responsibilities For an Assistant / Receptionist Resume


Responsibilities For Department Assistant Receptionist Resume

  • Operates office equipment such as copiers, calculators, personal computers, typewriters, fax machines or other equipment found in work unit
  • Keep contact with building’s reception, security team and cleaning company
  • A self starter, enthusiastic, positive, responsive, and hard working individual
  • Team player with highest level of professionalism and multitasking ability
  • Coordinates course scheduling, room requests and book orders

Responsibilities For Admin Assistant / Receptionist Resume

  • Makes travel arrangements for visiting scholars and candidates for faculty positions
  • 401K with company match to plan for long-term
  • Paid Vacations and Holiday
  • Process invoices for branch expenses
  • Serves as primary receptionist and point person for all visitors to the corporate offices
  • Types needed reports, contracts, correspondence and other documents
  • Fulfill the responsibilities of the receptionist – Greet visitors, keep the reception area neat and clean, notify employees in the event of special deliveries, deal with deliveries in general, monitor and update meeting rooms’ schedules

Responsibilities For Sales Assistant / Receptionist Resume

  • Order office supplies from our vendor’s website, monitor stock levels of basic items, deal with employees’ requests, etc
  • Report weekly on progress to the Operations Manager
  • Keep others in the immediate team informed and up-to-date about the status/progress of projects, and all
  • Report to the Executive Assistant / Office Admin Manager to perform a range of administrative and office management responsibilities
  • Welcome and direct visitors and guests
  • Maintain office equipment inventory and organize maintenance / repairs as required
  • Work closely with IT for new user set-up and other requirements
  • Computer literate with the ability to type accurately at a moderate pace required
  • Activities are performed in an environmentally controlled office setting subject to extended period of sitting, keyboarding and manipulating a computer mouse (75%)

Responsibilities For Office Assistant / Receptionist Senior Resume

  • Primary area - Grapevine, Keller, Flower Mound
  • Computer Literate (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook)
  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse (75%)
  • Current Medical/Nursing Assistant or EMT Certification
  • Utilize MS Office programs including Microsoft Word, Microsoft Excel, and Microsoft Outlook (to create documents and send emails)
  • Work independently while working as a team

Responsibilities For Medical Assistant / Receptionist Resume

  • Proficient with Microsoft Word, Microsoft Excel and Microsoft Outlook
  • 2401 Westport Pkwy Ste 150
  • Energetic and responsive people person with ability to work with all levels of employees and customers
  • Adaptable to changes in the work environment including balancing competing demands and ability to deal with frequent interruptions, delays and unexpected events
  • Exhibit courteous and professional demeanor
  • Microsoft Suite proficient with an emphasis on Microsoft Outlook
  • Microsoft Office Experience with Outlook- ability to use all functions of sending professional email, grammar and spell check along with use of the calendar. MS Word with the ability to type up professional notices or letters using spell check and grammar check

Responsibilities For PRN Medical Assistant / Receptionist Resume

  • Bilingual English Spanish (read and write)
  • Previous experience with Microsoft Word (create and edit documents), Microsoft Excel (basic navigation through the application), and Microsoft Outlook (create and send emails)
  • Navigate Windows PC applications and utilize Microsoft Word, Microsoft Excel, and Microsoft Outlook to create / edit documents
  • 6+ months of customer service
  • Microsoft Word (ability to create and edit documents), Microsoft Excel (ability to create, edit and perform basic formulas), Microsoft Outlook (ability to send, receive and reply to emails)
  • Experience with Microsoft Word (creating, saving, formatting documents), Microsoft Excel (data entry, sorting, filtering, and entering information into basic tables) and Outlook (ability to open and send emails)

Responsibilities For Assistant Receptionist Resume

  • Lift to 25 pounds
  • Professional, well presented and calm under pressure
  • Be the first point of contact for customers and stakeholders at the AMP Bank Reception
  • Coordination of travel, hotel bookings and events
  • Certified Medical Assistant is required
  • Comfortable with blood draws
  • Current Medical Assistant Certification is required

Responsibilities For Office Assistant Receptionist Resume

  • Communicates competently and efficiently with referral sources
  • Works well as part of an interdisciplinary team to accurately coordinate and communicate time-sensitive medical and financial information
  • Warmly greets residents, visitors and staff
  • Competently provides clear and thorough directions/information to visitors, guests, residents, etc
  • Graduate of an Accredited Medical Assistant program is required

Responsibilities For Office Assistant & Receptionist Resume

  • Graduate of Accredited Medical Assistant program within 30 days of hire is required
  • Graduation form an Accredited Medical Assistant Program within 30 days of hire is required
  • Graduate from an Accredited Medical Assistant Program within 30 days of hire is required
  • Answers telephones and directs the caller to the appropriate party
  • Provides callers with information such as company address, fax numbers, website and other related information
  • Competitive Pay – Medical, Dental & Vision Insurance Package – Paid Vacation & Holidays
  • Work with people from diverse cultural backgrounds and to contribute to an atmosphere of inclusiveness and appreciation of differences, in line with DUs inclusive excellence mission
  • Manage multiple and competing priorities, prioritize and meet deadlines while maintaining a high level of professionalism and attention to detail

Responsibilities For Temporary Admin Assistant / Receptionist Resume

  • Exercises sound judgment, tact and discretion
  • Service-oriented with the ability to provide information and solve problems in a helpful, timely, and accurate manner
  • Tech-savvy with a high level of proficiency in Microsoft Office, as well as the ability to learn and use a wide variety of new software applications
  • Participate in the new joiners’ on-boarding process (e.g. distributing badges, car space). Manage access cards, both company cards and landlord cards and parking space queries
  • Support the office manager’s daily work with several administrative tasks and ad-hoc issues
  • Professional, proactive and organised with attention to detail
  • Team player and role model – diplomatic, loyal and conscientious
  • Confident with a "can-do attitude", creative and dynamic
  • Handle confidential material and information with integrity

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