QA Supervisor Resume Sample

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15 votes
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Paula McClure
60761 Hailie Cape,  Detroit,  MI
+1 (555) 175 7505

Work Experience


Senior QA Supervisor
06/2016 - PRESENT
San Francisco, CA
  • Conduct random field and facility inspections and providing and tracking detailed and documented data of each inspection’s results
  • Experience with CSG, Work Assure, Sage Quest, Sales Force is essential
  • Work in a cooperative team atmosphere is essential
  • Work within time constraints and meet commitments to customers and employees
  • Work in a high stress environment with multiple priorities
  • Understand/analyze and draw conclusions from various customer and company reports
  • Evaluate business and recommend solutions and/or improvements
  • A “Can Do” attitude coupled with a commitment for customer satisfaction, installation responsiveness, and dedication to quality, regulatory compliance and immediate complaint resolution are critical abilities
  • Front-line Akorn Quality Management liaison with non-Quality Akorn departments operating at the Amityville, NY location. This essential function focuses on managing and optimizing related communications, project deliverables and problem elevation and resolution
QA Supervisor
10/2012 - 01/2016
Houston, TX
  • Support external and internal regulatory and compliance audits and inspections. This includes preparatory work in advance of such scheduled activities, as well as response development and corresponding CAPA Plan generation, tracking and implementation
  • Facilitator for successful deployment and implementation of Quality System policies (applicable elements) within the Akorn Amityville, NY location
  • Quality oversight of second shift compounding and packaging operations within the Sterile and Non-Sterile Manufacturing facilities
  • Assist in the generation and authoring of product and process discrepancies (and associated investigations and dispositions), as documented via non­conformance, deviation, etc
  • Play a role in the CAPA process for the Amityville, NY site (inclusive of both external and internal sources). This requires oversight (as noted above) of timely and effective investigations to determine root cause — in order to plan and execute appropriate corrective and preventive actions
  • Provides guidance to Amityville NY Quality Assurance Inspectors
  • Assist in the management of the Retention Sample program at the Amityville NY location
  • Assist in the authoring and revision of SOPs in response to CAPA plans or as part of the Amityville, NY continuous process improvement program
IT QA Supervisor
08/2007 - 09/2012
Houston, TX
  • Bachelors of Science/Engineering or related fields
  • Five or more years of work experience in biopharmaceutical/pharmaceutical industry. Seven or more years of experience in biopharmaceutical/pharmaceutical industry. Three or more years of supervisory experience
  • Working experience on related industry; at least 2 years of team management experience in quality field
  • Strategic thinker capable of converting strategic and tactical plans into an action plan
  • Shown ability to build, manage, energize and motivate teams of employees
  • Strong communication skills and history of influencing at all levels of an organization. Negotiation skills
  • Can work under pressure and continuously deliver results as requested
  • Develop unique, differentiated solutions to complex problems – strong problem solving skills

Education


Friends University
2002 - 2007
Bachelor's Degree in Biology

Professional Skills


  • Good written communication, organizational, and computer skills. Good interpersonal and verbal skills required
  • Quality assurance experience and demonstrated leadership skills
  • Four or more years of experience in QA, manufacturing and validation experience
  • Independent thinker with strong oral, verbal and interpersonal communication skills
  • Demonstrated project supervision skills
  • Excellent analytical, written and verbal communication and presentation skills
  • Skills, experience and leadership abilities to serve as designated back-up for various IT leaders

How to write QA Supervisor Resume

QA Supervisor role is responsible for interpersonal, suite, computer, microsoft, software, customer, english, leadership, basic, supervision.
To write great resume for qa supervisor job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For QA Supervisor Resume

The section contact information is important in your qa supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your QA Supervisor Resume

The section work experience is an essential part of your qa supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous qa supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular qa supervisor position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative QA Supervisor resume experience can include:

  • Good people and management skills with proven ability to coach and build teams
  • Independently identify and resolve relatively complex problems through good planning and decision making utilizing functional and technical skills
  • Strong computer/Internet skills and proficiency with MS Office products such as Outlook, Word, Excel, etc
  • Good follow-up and employee relations skills
  • Good communication skills and ability to work in a team based environment
  • Intermediate Auditing/Compliance: Applies auditing/quality compliance skills to identify& manage risks/compliance

Education on a QA Supervisor Resume

Make sure to make education a priority on your qa supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your qa supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in QA Supervisor Resume

When listing skills on your qa supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical qa supervisor skills:

  • Proven problem solving skills and the ability to successfully adapt to changes that impact the contact center’s volumes
  • Strong verbal and written communication skills, including the ability to conduct verbal presentations
  • Strong organizational skills and service oriented
  • Strong Microsoft Office Suite skills (Excel; Access; PowerPoint; etc.)
  • Experience in applying and implementing GMP concepts in association with bringing a product through validation to commercialization
  • QA experience including at least 2+ years of experience writing and executing QA test plans for software

List of Typical Experience For a QA Supervisor Resume

1

Experience For Call Center Training & QA Supervisor Resume

  • Identifies processes and policies that are incorrect, inconsistent, or ineffectively meet the need of the end user or stakeholders
  • Laboratory sample testing experience
  • Knowledge of CFR Good Manufacturing Practices
  • Experience in a food processing environment
  • Experience monitoring correspondence and phone calls for the DMCS program
  • Calibrates and keeps lab equipment in good working condition
  • Two years’ experience in a food manufacturing quality assurance department
2

Experience For IT QA Supervisor Resume

  • Quality engineering/control experience
  • Experience dealing with customers or suppliers
  • HACCP certified, Experience with FSSC 22000 or other GFSI auditing systems, BRC, AIB, SQF
  • Human resources or training experience
  • Experience in data management and reporting
  • Experience mentoring people
  • Experience leading test resources
3

Experience For QA Supervisor, Medical Claims Resume

  • Develop and conduct CIP system validations annually and as needed
  • Strong leadership and able to communicate with all levels of people
  • Analyzes effectiveness of key initiatives and quality improvement efforts
  • Federal Student Aid experience required
  • Assists with review and evaluation of process, equipment and component verifications and validations
  • Writes appropriate SOPs with approval by Quality Manager. Verifies and validates SOPs
  • Plant Quality Experience
  • Experience of hands on management
4

Experience For Msla-post QA Supervisor Resume

  • Experience in a food quality role
  • Review work procedures and method statements for compliance with good work practices specializations
  • Demonstrate flexibility, anticipate customer needs and communicate in a manner consistent with business strategy
  • Able to cope with multiple priorities and high customer expectations and bridge the demands between internal and external customers
  • Word, Excel and Access experience required
  • Manage and develop a team across and virtual team experience
  • Experience in the dairy foods industry
5

Experience For QA Supervisor, Rhinelander Resume

  • Five (5) years of supervisor or manager-level experience in a Quality Assurance role
  • Demonstrable industrial experience in quality organizations, either in operations or assurance functions
  • Demonstrated ability to communicate positively with personnel at functional settings
  • FDA, pharmaceutical industry experience
  • Experience with windows environment, Microsoft WORD and Excel
  • Knowledge and experience with ISO13485, ISO9001 and GMP requirements
  • Experience in third party audit activities
  • Maintain good communications with internal and external customers
6

Experience For Customer Care QA Supervisor Resume

  • Work experience in a feedmill as raw material checker, NIR scanner and other laboratory analysis
  • Experience in minor laboratory analysis
  • Experience in application of quality systems (HACCP, ISO)
  • Two year’s acceptable performance as QA Technician II or equivalent experience
  • Management/supervisory experience required
  • QA Tech experience in a food juice, dietary supplement, device or drug facility
  • Knowledge and experience with applicable FDA regulation and cGMP requirements required
7

Experience For Call Center QA Supervisor Resume

  • Experience on GMP and ISO 13485 quality system
  • Experience in computer technology and/or information systems
  • Lead or supervisory experience
  • Demonstrated competencies in aspects of project management
  • Three years of practical experience
8

Experience For Msla-pre QA Supervisor Resume

  • Monitoring staff quality and ensure operational standards, policies, and procedures are followedMonitoring the QA inventory
  • Ensuring SLA and quality reporting is completed in a timely manner
  • Covering Vacation for Quality Technicians (testing syrup etc.)
  • Testing incoming ingredients
  • Training/Coaching of QA techs as well as operations when necessary
9

Experience For Msla QA Supervisor Resume

  • Operating Expenses including Overhead Spend
  • Minimizing product waste, and ensuring consistent product quality
  • King knowledge and practical use of a computer to communicate, research, analyze data and present information
  • Supervising all QA functions in the facility on the weekends on a rotational basis
  • Managing bulk inventory
  • Working as similar role/ function for 5 years
  • Willing to be based in IHI
  • Understanding of statistical process control programs
10

Experience For Msla-QA Supervisor Resume

  • Manufacturing environment (clean rooms and warehouse)
  • Understanding of food legislation and food safety standards
  • Fixing Syrup Batches
  • Organizing and participate in GMP Inspections and monthly Internal Facility Audits
  • Reviewing Incident Reports and report investigation/root cause, corrective action with Quality Manager
  • Participating in Mock and Customer requested Trace Recall Drills
  • Overseeing Weekly Scale Calibration program and assist in repairs/replacement as necessary
  • Assisting with QA retention sample organization and storage
  • Ensuring proper Quality documentation review and organized storage

List of Typical Skills For a QA Supervisor Resume

1

Skills For Call Center Training & QA Supervisor Resume

  • Advanced tactical planning and decision making skills
  • Experience with leading Sanitation/Quality programs i.e. ATP, CIP, COP, Environmental and Finish Goods Testing, etc
  • Advanced analytical and diagnostic skills dealing with issues that are not readily defined, lack known precedent or appear contradictory
  • Prior QA Supervisory experience in a Food Manufacturing facility
  • Knowledge and skills in sampling techniques, RM & FP standards and lab equipment operation
2

Skills For IT QA Supervisor Resume

  • Negotiation and influencing skills with the ability to create win/win situations
  • Supervisory skills (Leadership, Communication, Monitoring etc.)
  • Able to prioritize and decide appropriate course of actions. Effective at implementing decisions
  • Customer service skills to deal with sensitive and difficult customer situations
  • Knowledge of multiple languages helpful. Computer and organizational skills
  • Supervisory and interpersonal skills; ability to handle conflict
3

Skills For QA Supervisor, Medical Claims Resume

  • Effectively identify, escalate, or resolve project issues or bottlenecks
  • Interact and collaborate effectively with all disciplines at all levels
  • Supports technical contract review, validation and revalidation activities for product development process
  • Experience with Measurement Systems Analysis, Statistical Process Control, Blueprint analysis and Process Validation
  • Manage time and technical skills
  • Interpersonal skills for the supervision of entry level Quality technicians
  • Effectively deal with office stress
  • Computer skills to include Microsoft Office Suite Programs (Outlook, Word, Excel)
  • Knowledge and skills lab equipments
4

Skills For Msla-post QA Supervisor Resume

  • Basic computer skills; data entry, Microsoft Office suite required
  • Detail oriented, organized, reliable and resourceful. Ability to work effectively both independently and within a team environment
  • Good verbal and English skill for communication
  • Presentation skills for training, audits and Senior Management
  • Supervising job specific Quality Assurance Standard Operating Procedure training, documentation and effectiveness
  • Working knowledge of GMP's and Good Laboratory Practices
  • Experience testing and analyzing sample products, and making adjustment based on results
5

Skills For QA Supervisor, Rhinelander Resume

  • Working experience on quality engineering or process engineering
  • Experience leading and implementing projects and working collaboratively with other departments and levels of administration
  • By evaluating and managing levels of staff effectiveness by partnering with operations to create improvement action plans
  • Experience managing quality reporting, quality system administration, and leading calibration meetings for the DMCS program
  • Performs, monitors and documents off site finished good inspection, kitting assembly and in-process checks at 3rd party manufacturing and warehousing locations
  • A strong knowledge of food manufacturing sanitation requirements in a large production facility setting
  • Background and experience working with laboratory instruments including refract meters, spectrophotometers, colorimeters viscometers, GC and HPLC
6

Skills For Customer Care QA Supervisor Resume

  • Experience preparing for and going through an ISO Audit
  • Experience following and training others on SOP's
  • Experience working with continuous improvement concepts including, lean, six sigma and statistical process control
  • Provide timely and effective communication to the QA Analysts regarding all issues impacting the department
  • Conducts monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project
  • Strong organization, planning and decision-making abilities
  • High skill in use of office equipment, including copiers, fax machines, scanner and telephones
7

Skills For Call Center QA Supervisor Resume

  • Strong understanding of information systems, business processes and the key drivers and measures for success
  • Solid knowledge of Microsoft Office, including Word, Excel, and PowerPoint etc
  • Experience in an Active Pharmaceutical Ingredient manufacturing environment
  • Experience in Quality or Manufacturing
  • Strong, assertive and focused in meeting standards at all times
  • Experience in a position of responsibility within a quality related function in a FMCG manufacturing environment is essential
  • Relevant work experience in the pharmaceutical, Medical Device or Food Manufacturing industry
8

Skills For Msla-pre QA Supervisor Resume

  • Healthcare claims industry experience, including some leadership/management responsibilities
  • Experience leading a team in an Agile environment
  • Two years experience in a poultry processing environment
  • Experience performing the same function in the same industry
  • Deal with changing objectives, deadlines, and priorities beyond one’s control as needed
9

Skills For Msla QA Supervisor Resume

  • Experience developing test plans and test strategies for enterprise level software
  • Six (6) years of experience in quality assurance within a food, beverage, or pharmaceutical setting
  • Eight (8) years of progressive experience within food manufacturing
  • Experience and exposure to manufacturing processes
  • BS in Chemistry, BS in Pharmacy, BS in Chemical Engineering or equivalent in experience and education
  • Experience in working with multiple computer programs. High level of comfort with Microsoft Office
10

Skills For Msla-QA Supervisor Resume

  • Experience in a food environment Working Conditions
  • Experience of audits/taste panels/dealing with customers
  • Working experience in MNC, with some automotive background
  • Preferably with experience in Engineering/Science, especially in Quality System
  • Experience working in healthcare-related systems as a QA specialist
  • Advanced skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Line management experience within a QA setting

List of Typical Responsibilities For a QA Supervisor Resume

1

Responsibilities For Call Center Training & QA Supervisor Resume

  • Effectively troubleshoot quality issues in a fast paced environment
  • Strong sanitation experience and knowledge
  • A proven Supervisory experience
  • By developing and maintaining strong working relationships with internal operations personnel and clients
  • Experience in manufacturing, food/beverage or related field
  • Experience in a customer support environment, preferably in a high-tech setting
  • Experience working in an ISO environment, preferably ISO13485
  • Collaboration with Internal & External customers to identify effective quality measures for each process
  • Food Safety experience is required
2

Responsibilities For IT QA Supervisor Resume

  • Stronger products knowledge and know the products standards
  • Familiar with quality methodologies and very good acumen to quality problems
  • Professional appearance, demeanor, and a strong commitment to excellence
  • Experience with Microsoft Office and other complex computer software
  • Knowledge and previous experience with GMP, ICH Q7, and 21 CFR Part 11
3

Responsibilities For QA Supervisor, Medical Claims Resume

  • Good knowledge of Microsoft
  • Experience in a food environment
  • Experience providing support services within the healthcare, health insurance, or pharmaceutical industries
  • Microbiology laboratory experience
  • Supervisory experience in Quality
4

Responsibilities For Msla-post QA Supervisor Resume

  • Experience with FDA, USDA Regulations
  • Experience of Trackwise would be beneficial but not essential
  • Relevant Science based 3rd-level qualification with relevant regulatory and Supervisory management experience
  • Industry experience in Medical Device industry
  • Ensures adequate presence on the shop floors and builds strong collaboration with partners
  • Seven or more years of experience in biopharmaceutical/pharmaceutical industry
5

Responsibilities For QA Supervisor, Rhinelander Resume

  • Investigating Quality Issues and Consumer Complaints (conducting root cause analysis, trending data)
  • Managing instrumentation of lab equipment including calibration
  • Reporting on Process Quality Checks via Infinity QS system
  • Assigning coverage and responsibility for food safety and quality to QA Manager during absence
  • Coordinating Quality Assurance Department scheduling to assure adequate coverage
  • Attending daily production meeting
  • Participating in sensory and finished product review/scoring as required
  • Monitoring Department employee payroll hours reporting for accuracy and overtime justification
6

Responsibilities For Customer Care QA Supervisor Resume

  • Assisting Quality Assurance Manager in maintaining Department metrics and continuous improvement initiatives
  • Monitoring and adherence of all quality specification of all domestic and export product
  • Covering food safety and quality responsibilities in the absence of the Quality Assurance Manager
  • Reviewing QA Hold Inventories for accuracy and frequency of physical verification
  • Assisting in new product executions
7

Responsibilities For Call Center QA Supervisor Resume

  • Monitoring rework processes for conformance to standards
  • Serve as point of contact for expediting, tracking, and communicating information pertaining to new methods
  • Coordinate and oversee system integration testing to support release implementations using defined testing methodologies
  • Supervise, evaluate, and direct personnel in performing operations according to sound operating principles and company policies and procedures
  • Responsible for mentoring, stewarding, and supervising the leads, and through the leads the team members assigned to her/his franchise needs
  • Long periods of standing, bending, and repeated lifting (35-45 lbs)
8

Responsibilities For Msla-pre QA Supervisor Resume

  • Responsible for establishing Quality Control testing, sampling and control strategies such as SPC
  • Provide coaching and support of the QA Analysts in the completion of their daily and monthly tasks and meeting program service levels
  • Fluent english communication on oral, writing and reading
  • Proficiency in analyzing and resolving problems
  • Assist the Quality Manager in developing and maintaining ISO13485 procedures and work instructions
  • Oversee the Final Review of Batch Records and Release of Finished Product according to Current Standard Operating procedures and GMPs
  • Focus on removing costs, continuous improvement, removing inefficiencies, and
  • Manage process and product NCs (including support to management of raw materials/components issues raised in Incoming and Production areas)
  • Create a safe work environment by embracing diversity and fostering an inclusive environment where all team members are treated equally and with respect
9

Responsibilities For Msla QA Supervisor Resume

  • Coordinate and supervise pre-operation sanitation, examining and verifying the cleanliness and sanitation of equipment and facilities daily
  • By actively coaching and developing team
  • Team working and Problem Solving
  • Coordinate internal non-conforming material (NCMR) process, including trend analysis
  • Coordinate investigation and resolution of customer complaints regarding defective material, including trend analysis
  • Ensure the actions planned at GP site for complaints (internal and external) regarding raw, packing or product is checked for completion
10

Responsibilities For Msla-QA Supervisor Resume

  • By attending Client Calibration or monitoring sessions
  • Practical understanding of processes and procedures used in the Poultry Processing Industry
  • Take responsibility for training and integration of new starters along with continued development of existing team members
  • Promote a positive and productive work environment. Focus on creating a positive and productive work environment for the team
  • Responsible for creating new SOP’s and documents in coordination with responsible personnel for Quality, Operations, Sanitation, and Food Safety purposes
  • Responsible for creating new SOP's and documents in coordination with responsible personnel for Quality, Operations, Sanitation, and Food Safety purposes
  • Develop a deep understanding of the Shutterfly business and our customers’ needs
  • Specks with QA Supervisors regularly apprising department performance. Relays QA or USDA policy changes when necessary
  • Regression test previous sprint test cases to ensure new functionality isn’t impacting application quality

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