QA Leader Resume Sample

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Isabel Crona
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Work Experience


QA Team Leader
02/2018 - PRESENT
New York, NY
  • Scout for and recommend ways to continuously improve Quality/Compliance
  • Provides Quality mentorship to individuals and teams
  • Interprets applicable quality and regulatory requirements (e.g., ICH, FDA, QSR, and cGMP rules and guidelines). Develops familiarity with quality requirements for clinical phase manufacturing
  • Maintains personal knowledge of the quality requirements through ongoing review of regulations, and attendance at trainings and seminars
  • Identify projects to support and improve ongoing daily departmental activities
  • Ensures compliance with Global Procedures
  • Know and understand the company’s product and how it is meant to work; then implement strategies that ensure features and functionalities are properly tested and work as intended
QA Leader
06/2014 - 08/2017
Phoenix, AZ
  • PROJECT / INNOVATION
  • Define test plans for the relevant parts of the product
  • Ensure professional and effective execution of the test plans by the QA team, as well as hands-on participation in a large portion of the execution itself
  • Closely interact with other Dev and QA teams, both in Israel and abroad
  • Mentor your team members to ensure professionalism and productivity, as well as alignment to Palo alto Networks methodologies and culture
  • Manage the QA Delivery Team’s capacity, demand and resource utilization programs, including management reporting
  • Experience with leading/implementing/maintaining Quality Systems; an understanding of the fundamentals of an ISO 9001 Quality Management System
  • Develop key metrics, interpret results and develop action plan
QA Program Leader
11/2010 - 04/2014
Detroit, MI
  • Maintain department KPI’s
  • Delivery of required performance levels and KPI’s
  • Passionate about ASOS.com
  • Leading the local QA team
  • Develops process improvement plans using a variety of Quality and Continuous Process Improvement tools, including but not limited to Six Sigma, Lean Manufacturing, 5S, SPC, engineering studies, DOE, Gauge R&R, etc
  • Leads process efficiency and compliance effectiveness through the implementation of the site’s Quality Management System
  • Responsible for on-time delivery of the team’s tasks, according to a pre-defined plan and quality criteria
  • Assist the Service Quality Manager to establish, maintain and improve QMS of GEHC China Service to ISO13485/9001 requirements and other regulations’ requirements (like GSP)

Education


University of Washington
2004 - 2009
Engineer's Degree in Food Sciences

Professional Skills


  • Effective verbal and written communication skills and good technical report writing skills
  • Excellent IT skills with experience of MS Office
  • Strong Technical skills in Networking/Security/Storage/Vitalization
  • Excellent IT experience with at least 5 years of Software QA leadership experience – testing multi-tier software product lines
  • Excellent communication skills with the ability to converse with a diverse workforce
  • Organisational and strong communication skills
  • Strong presentation and communication skills and business acumen

How to write QA Leader Resume

QA Leader role is responsible for training, basic, english, software, compensation, technical, presentation, articulate, java, security.
To write great resume for qa leader job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For QA Leader Resume

The section contact information is important in your qa leader resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your QA Leader Resume

The section work experience is an essential part of your qa leader resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous qa leader responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular qa leader position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative QA Leader resume experience can include:

  • Spelling, grammar and proofreading skills
  • Strong mastery or deep understanding of prioritizing and managing automated testing – e.g. Microsoft Test Manager or equivalent
  • Lead and guide of the mature people (experienced in the customer business QA specialists, 5-20 years of working experience)
  • Proven working experience in software quality assurance
  • Proficient in computer applications (MS Office – Word, Excel, Powerpoint, Access, etc.), with basic programming knowledge/skills
  • Problem solving skills - Proficient

Education on a QA Leader Resume

Make sure to make education a priority on your qa leader resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your qa leader experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in QA Leader Resume

When listing skills on your qa leader resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical qa leader skills:

  • Demonstrate good literacy and numeracy skills
  • Proven experience managing multiple teams of differing skill-sets
  • Organized, good technical documentation skills
  • Strong Oral, written communication and interpersonal skills required
  • Proven project team leadership skills
  • Team player with excellent communication skills who learns quickly

List of Typical Experience For a QA Leader Resume

1

Experience For QA Team Leader Resume

  • Presentation skills: ability to conceptually visualize things and deliver presentation to professional audience
  • Have experience in performing/leading audits and working independently through troubleshooting issues
  • Create, maintain and validated test scripts to test new and existing functionality ensuring a quality implementation
  • Advanced MS Excel experience (pivot tables), and PowerPoint
  • E-commerce experience (nice to have)
  • Team management experience (Jr. and Sr. resources)
  • The effective deployment of resources to carry out routine tasks
  • Ensuring all QA documentation is completed on time and on full, carrying out checks and managing any issues arising
2

Experience For QA Senior Site Leader Resume

  • Managing direct reports including Performance Review and Development Planning
  • Covering of key tasks during the absence of key staff within the QA department
  • Managing a Food Safety Audit programme
  • Improve testing process and techniques on a project and establish them from scratch. Including communication flows, tracking tools
  • Define Test Strategy & Test Plan including system integration, performance testing, automation and all other types of testing
  • Deliver Specific QMS training and Promote culture building, drive improvement and raise employees’ awareness
  • Partners with stakeholders and senior leadership in developing quality and testing initiatives that satisfy the company’s objectives
  • Reproduce sophisticated bugs, that either came from the field or have been found during the core release testing cycle
  • Knowledge of scripting and a programming language - a big advantage
3

Experience For QA Program Leader Resume

  • Background in / knowledge of networking protocols testing – a big advantage
  • Create the overall test strategy and test plans for testing software applications including performance, automation, localization, and internationalization
  • Define testing strategy, plan and scope of testing for release
  • Automated testing and software testing frameworks
  • Be the first point of contact and liaison for the QA department, linking in with Technical, Production, Hygiene, NPD, Engineering and our laboratory
  • Attend daily Taste Panels, reporting and managing outcomes
  • Collaborate with test leads and the business in application testing, such as user acceptance testing
4

Experience For QA Leader Quality Release Resume

  • Coordinate all testing related activities for self and the team while ensuring adherence to best practices and standards
  • Responsible for product pre-release programs including training and support in coordination with Global Support
  • Work tightly with application development, architecture, infrastructure and engineering groups working on short Sprint cycles
  • Improves control of costs, standards, and quality by monitoring the Managed Services Provider’s (MSP) results and quality deliverables
  • Set up and maintain automatic testing
5

Experience For Service QA Leader Resume

  • Design and execute test plans for new features or major redesign of an existing feature
  • Mentor the team members to ensure an ongoing improvement in professionalism and productivity
  • Give detailed reports regarding the quality of the modules under your responsibility and the progress of the team
  • Background in / Knowledge of cyber security testing – a big advantage
  • Partner with customer engineers and stakeholders for achieving common goals and team integration
  • Create and maintain extensive testing framework, both for manual and automated test cases
  • Go-to person for the team when it’s time for front-end and back-end (Java) web application testing
  • Collaborate with offshore testing team
6

Experience For Td-QA Leader Resume

  • Organize and control the testing process from business value perspective
  • Present an aggregate view of testing plans and results to the business
  • Readiness and ability to prepare trainings, develop learning plan
  • Assists in ensuring quality and regulatory compliance in accordance with
  • Lead 8-12 people testing team, manage multiple QA projects concurrently, handle capacity, build reports
  • Design, develop and implement testing strategy for IM Cloud Marketplace
  • Build and maintain automated testing framework
  • Accountable for traceability, ensuring all processes and procedures are adhered to
7

Experience For Computerized Systems, QA Leader Resume

  • Support investigations into quality issues and complaints, using route cause analysis to identify origins and opportunities for improvement
  • Make overall capacity planning
  • To calibrate and document the process control weights, scales and temperature measuring equipment on a weekly basis
  • To ensure the training of the QA team is up to date
  • Advanced knowledge of scripting languages (php, python, etc.)
  • Proficient in writing SQL queries desired
  • Organised and focused on completing projects to a high standard in a timely manner
  • Tools we like: Bug tracking tools (preferably Jira), Web technologies, HP Quality Center
8

Experience For Global Software Delivery Performance & QA Leader Resume

  • Worked within a fast-paced chilled food manufacturing environment
  • In a food manufacturing environment at management level
  • Define and follow-up of quality metrics
  • Improve test methodology, tools and infrastructure to come to a structured, traceable and productive QA process
  • Learn new features and technologies in a relatively short amount of time
9

Experience For Performance Improvement & QA Leader Resume

  • Execute manual tests as well as test automation
  • Run QA cycles on a tight release schedule
  • Actively maintain high level of technical knowledge in the team
  • Occasionally work late hours due to timezone differences with US west coast
  • Manage internal and external customer expectations and deliverables
  • Both an engineering and business background as the responsibilities include both technical products and products that are focused on user productivity and business value
  • Project management experience in an Agile environment
  • Mentor people and help develop their career path
10

Experience For Project Leader QA Resume

  • Communication skills – ability to interact with mostly remote organizational units and clearly and concisely articulate issues, ideas and status both verbally and in writing
  • Selenium + automation adoption on the scale
  • Expert level of Software Quality Control processes and SDLC. Able to follow, actively influence, enhance and define Software Quality Control processes
  • Analyze and measure current processes and practices and suggest/drive improvements to time to market/quality/cost
  • Utilize metrics and KPI to make decisions and track project risks
  • Lead a team of several QA Engineers (both manual and automation testers)
  • Be hands on lead contributor to cross-project automation framework
  • Drive adoption and adaption of new automation and new QA processes
  • Work with clients to define high-level quality deliverables

List of Typical Skills For a QA Leader Resume

1

Skills For QA Team Leader Resume

  • Demonstrated experience with electronic data collection systems (e.g. Oracle, Clarify)
  • Demonstrated ability to lead process implementation and improvement in a team environment, prioritize and drive multiple programs
  • Analytical skills and detail focused
  • Can work as part of a team and collaborate effectively across the business to find win-win solutions and implement a plan
  • People mgmt. skills – Basic
2

Skills For QA Senior Site Leader Resume

  • Computer skills – Proficient in SAP
  • Software skills (Microsoft suite) – Proficient, especially in MS Excel
  • Project Mgmt. skills – Basic
  • Collaboration skills – Proficient
  • Analytical skills - Proficient
  • Proven relevant managerial experience
  • Being able to provide timely input of risks and issues, impacting quality, schedule or resources, and recommend effective mitigation plans when applicable
  • Working experience of testing in Agile methodologies
  • Strong knowledge of smoke testing, regression testing, test case creation, and applying automation testing to improve the delivery of the team
3

Skills For QA Program Leader Resume

  • Experience leading testing of software products. Preferably built using Java
  • Experience writing testing documents (STDs/ATPs) and knowledge of various testing methodologies
  • Experience leading the transformation of a testing organization into a continuous automated testing process – preferably with a top-tier automation tool
  • Support the training and development of the team, identifying and closing gaps in knowledge, skill and ability
  • Experience working in matrix-managed organization including on-site and distribute teams
  • Experience in dealing with Third-Party Auditors and Government Bodies such as Trading standards and Environmental Health
  • Experience working in a Healthcare manufacturing environment - ideally most of which would be in the pharmaceutical sector
4

Skills For QA Leader Quality Release Resume

  • Experience leading testing of RDBMS performance, preferably Oracle
  • Knowledge and experience with leading testing methodologies
  • Automation testing experience for multi-tier web based applications build using JAVA/J2EE technology stack
  • Experience working with automation testing team
  • Strong understanding of functional testing practices, documentation and process
5

Skills For Service QA Leader Resume

  • Application testing, User Experience Testing, UAT
  • Experience in exploratory, black box, white box, mobile, and sanity testing
  • Experience in basic principles of software development and testing such as waterfall, agile, SDLC, and V Model
  • Good understanding of application development and database technologies
  • Experience within the Quality Assurance specialty, with at least 3-5 years in leading teams of QA analysts
  • Experience managing offshore resources
  • Strong background in automated testing
  • Experience with Gray-box testing
  • Experience of working with short shelf life products
6

Skills For Td-QA Leader Resume

  • An ability to lead and direct a team, ideally having at least 1 year of leadership experience
  • Experience in dealing with major industrial and/or retail customers as appropriate
  • Experience in software development and delivery of integrated systems including the application lifecycle management process
  • Above 5 years’ experience working in a regulated medical device or pharmaceutical environment, quality control/assurance, or regulatory assurance
  • Experience in manual and/or automated testing
  • Good knowledge of the testing process and software development cycle
  • Leading a QA team experience
  • Software testing experience, out of which at least 2 as a team leader
7

Skills For Computerized Systems, QA Leader Resume

  • Experience with various operating systems - windows, MacOs and Linux
  • Work under pressure with extreme deadlines, prioritize projects, while maintaining focus and a sense of humor
  • Experience in managing project in a matrixed environment
  • Experience with the following tools: JIRA, PractiTest (or similar product), GitHub, Jenkins
  • Experience in developing automation frameworks / approaches from scratch
  • Highly skilled with Automation Testing
  • Asses the progress and effectiveness of the testing effort
  • Experience working with distributed team
  • Experience in web, mobile and API testing
8

Skills For Global Software Delivery Performance & QA Leader Resume

  • Standardize testing practices and build strong conventions and procedures
  • Learn and adapt quickly to changing priorities
  • Maintain GMP Audit program for 3P warehouses, follow-up and validate corrective actions with reporting
  • Clear and concise reporting of QA status of project (test coverage, progress, prioritized list of open issues and defects)
  • Project management experience in a full software development life cycle
  • Proven track record in Enterprise level product delivery
  • At least two years QA experience
  • A strong command of the English language (verbal and written)
9

Skills For Performance Improvement & QA Leader Resume

  • Laboratory experience within the food industry preferable
  • Experience in quality, continuous improvement
  • Quality Assurance Supervisory or Lead experience in a Medical Device environment is highly desirable
  • Six Sigma experience (Black Belt or higher) is highly desirable
  • Experience with SQL – Mandatory
  • Experience in Retail systems – Advantage
  • Experience with Windows OS environments
  • Related experience and knowledge of CCNA US juice supply chain
10

Skills For Project Leader QA Resume

  • Experience with manufacturing and Biological testing
  • Understand and analyze bug fixes in order to plan highly targeted tests to validate the fixes and impacted areas
  • Experience with Microsoft server based products – Exchange, SQL, DC etc. – an advantage
  • Quantitative analysis hands-on experience
  • Examine, validate, and test large-scale software development and deployment projects
  • Comfortable and experienced in Jira
  • Experience in communication with client
  • Practical experience in E-commerce domain
  • Good knowledge of QA methodologies and processes

List of Typical Responsibilities For a QA Leader Resume

1

Responsibilities For QA Team Leader Resume

  • Conduct Gap Analysis Audits for all new 3P warehouses and co-packers or as needed, follow-up and validate corrective actions with reporting
  • Min 2 years experience within the pharmaceutical industry
  • Developing and maintaining business and site level documentation for Healthcare Digital
  • Responsibility for conducting internal audits and working with site leadership on improving the site Internal Audit program across multiple sites
  • Provides compliance /regulatory guidance to Operations for study / production planning purposes
  • Travel to and from sites in Glasgow, Stirling and Edinburgh
  • Identify, analyze, and document problems, review software documentation, plan test schedules or strategies in accordance with project scope or delivery dates
2

Responsibilities For QA Senior Site Leader Resume

  • Coordinate test strategy with project managers and others
  • Intermediate to advanced in terms of your SQL, XML/Web Services and Linux knowledge
  • Right at home in an Agile environment
  • Be the primary point of contact between Business and test team
  • Facilitate the inter-team communication across feature teams and POs to mitigate possible risks
  • Upper-Intermediate or Advanced English level
3

Responsibilities For QA Program Leader Resume

  • Other languages are nice to have
  • Identify and report issues, track bugs, verify fixes, build metrics
  • Diagnose problems and recommend solutions: process improvement, procedure updates, UX, etc
  • High level of English (written and verbal)
  • Carry out personal hygiene and dress standard audits on factory personnel
  • Responsible for maintaining the business training program including the maintenance of the master training plans and training assignments across the organization
  • Utilizes risk management tools and aids for use by the organization in accordance with documented procedures, including but not limited to PFMEA, DFMEA, Fault Tree Analysis, Failure Mode Analysis, etc. Supports design
4

Responsibilities For QA Leader Quality Release Resume

  • Assure compliance to Quality Management System documented procedures that apply to all areas of responsibility. Continuously communicates, supports and reinforces a zero-tolerance policy for QMS and business process compliance
  • Assures that associates are trained and prepared to perform departmental audits to assure compliance to documented requirements, including but not limited to paperwork accuracy / device history record reviews, process audits, work center improvement audits, and Safety / EHS audits
  • Leads, coaches, advises and trains assigned associates to review, investigate, and resolve / close non-conformances in accordance with documented procedures
  • Ensure adherence to established best practices, standards, and established processes
  • Responsible for designing test cases, scenarios, procedures, test data and other setup necessary to establish the required pre-conditions and environmental context for each test case
5

Responsibilities For Service QA Leader Resume

  • Relevant work experience in Quality Assurance
  • Experience in a leadership role
  • Provide estimates for all testing deliverables
  • Identify the test cases, define test plans and test plans strategies
  • Communicate test progress, test results, and other relevant information to appropriate stakeholders
  • Background and knowledge in rail operations
  • Manage all relevant aspects of the Factory Quality function to ensure compliance. This includes overall responsibility for
  • Provide leadership, coaching, performance feedback, and training to all direct reports through regular 1:1, individual development plan review, and objectives review
6

Responsibilities For Td-QA Leader Resume

  • Resource plan and maintain visibility of the team’s workload ensuring completion of activities assigned to direct reports to achieve team and business goals
  • Act as the QA Technical Manager’s deputy where required
  • Proactively identify improved ways of working within the QA Opperations Team in alignment with the team’s development strategy, objectives and goal setting and project prioritisation activities
  • Provide shoulder-to-shoulder review, approval, and QA Technical support to key business partners for the management of quality records (E.g. deviations, CAPA, Change Controls, investigations)
  • Utilize knowledge of GMP and quality processes within the functional areas to
  • Manage and escalate Major and Critical compliance issues through the site QMS processes (E.g. deviations and CAPAs)
  • Actively identify, suggest, and participate in major continuous improvement activities
7

Responsibilities For Computerized Systems, QA Leader Resume

  • Mentor and coach business partners in GMP practices to maintain and develop a GMP environment
  • Maintain and promote a state of audit readiness through routine walkthroughs, process risk assessments
  • Manage Blocked Stock / Short Code Materials Review meetings engaging Planning and Procurement with next steps and responsibilities, escalating as needed. Manage Shelf Life Extension process
  • Manage warehouse related quality metrics, SOPs, etc. to ensure compliance and performance
  • Train, deploy and maintain the Material Incident Report (MIR) tool and process. Assist with related warehouse claims administration and issue tracking / history
  • Engage interdependent plants, co-packers and quality on an as needed basis
  • Ensure serious issues / incidents are properly communicated internally (IMRC, Public Affairs & Communications, etc.). Collaborate on OE work and special projects
  • Review user stories and technical specifications and work with QA engineers to create test plans
8

Responsibilities For Global Software Delivery Performance & QA Leader Resume

  • Track execution of the QA tasks and define corrective measures to minimize deviation from plan
  • Management of QA’s on PM shift
  • To ensure the correct versions of records are available and in use all the time by QAs and production
  • To assist in changes and up-dates to related documents and records
  • To ensure Glass registers are carried out to schedule and up to date each month
  • Fully verse on multiple AML products required. (E.g. Retail, IPB/CPB, GTS)
  • English (Verbal & Written)
9

Responsibilities For Performance Improvement & QA Leader Resume

  • Demonstrated knowledge of Quality Management System tools, continuous improvement methodologies & indepth understanding of site level products & related processes
  • Demonstrated expertise to effectively communicate within all levels of the organization around concepts of design controls, design verification and validation activities; production & process controls; Corrective & Preventive Action (CAPA), complaints & risk management; & product quality improvement using tools such as six sigma, DFR, etc
  • ASQ or other Industry Certification to CQM, CQE is highly desirable
  • SQA certification, ITCB – Advantage
  • Be Confident in their own ability
  • Communicate with Senior Managers
  • Ideally have level 3 Food Hygiene certificate
  • Assign and monitor the workload distribution to ensure audits are completed in a timely manner based on contractual obligations and mail dates
10

Responsibilities For Project Leader QA Resume

  • Identify regulatory compliance issues and interacts with other department to ensure compliance with internal procedures and GXP regulations
  • Reviews quality records/documents and conducts inspections, as need to support workload, for compliance requirements including highly custom and complex studies / productions
  • Attends and/or leads cross-functional meetings / project teams as QA representative
  • Ensure appropriate cross-training and professional development of staff occurs. Provides feedback, completes written performance reviews, documents any performances problems and takes appropriate action
  • Proficient to advanced knowledge of FDA and MHRA regulations
  • Aware of and comply with the GE Healthcare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Possess technical understanding of different technologies, manufacturing, quality systems and Clinical Operations and be able to provide consultation and recommendations to help improve compliance

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