Programs Manager Resume Sample

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Anjali White
961 Lisa Estates,  Los Angeles, CA
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Work Experience

Senior Programs Manager
10/2016 - PRESENT
Houston, TX
  • Perform highly analytical, complex finance and control functions; multi-dimensional and complex reconciliations and related analysis; prepare or review and approve complex transactions and higher level dollar value transactions
  • Research, and synthesize data; interpolate results from large amounts of data, identify trends in data, draw conclusions, develop solutions, present and implement recommendations, and create follow up analysis
  • Develop complex budget and forecasting scenarios, long-range planning and analyses for financial reporting and presentations; design and run ad hoc reports
  • Review, design, and implement appropriate internal control programs, research new regulations, and implement approved changes. Manage compliance program for area of responsibility, interpret internal policy and external regulations, and create and/or review complex compliance reports
  • Lead and execute unit or cross functional projects and teams, make decisions regarding projects and programs affecting operational effectiveness, policies, or processes
  • Engage in continuous critical analysis of existing systems and processes; make recommendations to achieve greater efficiencies and improve internal controls. Define requirements, develop and implement complex test cases, perform testing and analyze results
  • Lead and support unit and organization strategy and change management initiatives
Programs Manager
05/2013 - 06/2016
Dallas, TX
  • Provide training on new financial systems. Represent organization to client group(s) and external partners; serve as subject matter expert on matters that involve complex technical, financial, or subject matter expertise
  • Assess client and business needs, and formulate recommendations to determine approach to managing and completing processes
  • Manages the Citi Global implementations via direct access to Citi’s Global Consumer Senior Directors and Citi wide governance forums
  • Manage and guide staff in all related activities in the implementation of UMCOR program and. provide support, through guidance and organization as well as supervision to the field teams to promote quality in project activities
  • Represent UMCOR and collaborate, plan and liaise with key local government officials, UN, NGOs and Community members in implementation of program activities
  • Represent for monitoring and documenting achievements of project outputs and objectives, ensuring the quality and timely achievement of program objectives
  • In conjunction with Sector Managers, develop, document and implement written protocols and standard operating procedures for different UMCOR programs
  • Monitor and assess project progress and activities, and take corrective or alternative action for Programme improvement and success
Special Programs Manager
09/2006 - 04/2013
Houston, TX
  • Actively purse new funding opportunities; in collaboration with Sector Managers, design and develop concept papers and proposals that address the emergency, transition and development needs of conflict affected communities in the region
  • Manage projects assets and budget management tracking (by sector) and enhance the reporting system to meet the donor’s requirements. Liaise with Finance Director in monitoring program expenditure to ensure that program activities are in line with allocated budgets
  • Represent UMCOR in interagency coordination meetings/forums to foster positive interaction and good working relations with all partners
  • Supervise expatriate and key national staff, conduct periodic staff appraisals
  • Mentor key national staff to assume overall responsibility for program sector/departments i.e. Deputy Program Manager
  • Identify staff training needs; organize workshops / seminars as appropriate
  • Conduct security assessments and make decisions that enhance safety of UMCOR staff and assets
  • Ensure lessons learnt in monitoring and evaluation are captured, capitalized and incorporated into UMCOR programs through systematic supervision, reporting and documentation including exchange of feed on project impact for replication and scaling up
  • Four or more years of related experience in program management and outreach


Globe University / Minnesota School of Business
2001 - 2006
School's Degree in Business Administration

Professional Skills

  • Demonstrated excellent organizational, analytical and critical thinking skills
  • Excellent communication skills including, presenting, editing, and writing
  • Possess strong organizational, communication (written and verbal), and networking skills
  • Outstanding Communication skills - written and verbal
  • Outstanding written and verbal communication skills and the ability to present clearly to people at any level in the company
  • Customer and decision maker facing experience, and experience initiating and fostering relationships with customers
  • Strong consultative marketing approach to enable effectively engaging with sales

How to write Programs Manager Resume

Programs Manager role is responsible for organizational, interpersonal, communications, administration, research, reporting, powerpoint, networking, leadership, collaboration.
To write great resume for programs manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Programs Manager Resume

The section contact information is important in your programs manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Programs Manager Resume

The section work experience is an essential part of your programs manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous programs manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular programs manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Programs Manager resume experience can include:

  • Effective analytical problem solving skills, high-level reasoning, listening and decision-making skills, negotiation skills
  • Strong organizational skills, communication skills (written and verbal) and networking skills
  • Strong data analytical skills and experience developing and using tools to analyze large data sets to discover trends and drive business decisions
  • Effective interpersonal skills to ensure strong collaboration with partners and cross-functional teams
  • Excellent and demonstrated communication skills with business and technical decision makers
  • A customer-service and relationship-building focus, supported by strong interpersonal and written communication skills

Education on a Programs Manager Resume

Make sure to make education a priority on your programs manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your programs manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Programs Manager Resume

When listing skills on your programs manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical programs manager skills:

  • Strong logical analysis skills, problem solving skills, negotiation skills and attention to detail
  • Strong communication skills, including demonstrated ability to communicate effectively both orally and in writing with diverse constituencies
  • Excellent organizational skills. Demonstrated ability to multi-task, prioritize work and manage heavy workload with frequent interruptions
  • Demonstrated excellent supervisory skills
  • Outgoing with dynamic interpersonal and excellent verbal and written communication skills
  • Demonstrated problem-solving, decision-making, and collaboration skills

List of Typical Experience For a Programs Manager Resume


Experience For Senior Programs Manager Resume

  • Experience leading a team directly or cross-functionally on a project basis; strong project management skills
  • Strong oral, written, research, and interpersonal skills
  • Excellent communication skills, written and oral proficiency in English
  • Excellent research and communications skills
  • Excellent verbal and written communications skills, with the ability to present professionally to all levels within an organization

Experience For Policy Programs Manager Resume

  • Excellent interpersonal skills, dependable and proactive team player
  • Scheduling skills; Advanced Project management process knowledge
  • Demonstrated leadership ability and field level experience in managing multi-million USD humanitarian
  • Lead policy and programmatic efforts across a range of topics, including our Digital Skills and innovation programs
  • Advanced Excel & PowerPoint skills; aptitude for working with tools, systems and large volumes of data
  • Effectively partners with CTO leadership, customers, and vendors
  • Demonstrated high performance in prior roles
  • Influence, communicate and work effectively across all levels of management

Experience For Special Programs Manager Resume

  • High level of service orientation with an ability to interpret and understand customer inquiries and needs and respond effectively
  • Apply analytical skills to the management and organization of data so that it provides useful information
  • Strong proficiency in MS Excel, PowerPoint, as well as experience with (SFDC)
  • Knowledge of and experience in planning and executing training and professional development events
  • Knowledge of and experience in sports based youth development programming
  • Knowledge of and experience in age appropriate soccer coaching education
  • Experience working with underserved communities
  • Self-starter, exhibiting a strong work ethic, ability to maximize work with minimal supervision
  • Experience in program design, developing proposals, M&E documents, work-plans, budgets and other

Experience For Graduate Programs Manager Resume

  • Experience in communications, marketing or programs in Asia Pacific
  • Ensure that there is an effective post-event follow-up cadence to increase relationship building
  • Demonstrated ability to think strategically and problem-solving abilities
  • Provide summary of event programme execution and insights into effectiveness and ROI
  • Experience in program design, partnership development and communications
  • Passion for political issues and current events, with policy or political campaign experience required
  • Strong understanding of financial concepts and ability to analyze vendor financial proposals to complete a Cost/Benefit Review
  • Strong track record of driving operational improvements within IT vendor program management to support the business strategy
  • Effective relationship-builder and team player

Experience For Executive Programs Manager Resume

  • Experience with managing a P&L
  • Experience working with a variety of constituents and populations
  • Setup delivery approach and best practices that create an exceptional customer experience and link into an overall customer journey
  • Experience in mobile industry
  • Experience in field of public policy programs or political communications
  • Consolidate and set up a project/program schedule with team, lead project on time execution and progress
  • Work experience in field of public policy programs or political communications
  • Bring events to life with customers at the heart of the planning and execution processes

Experience For Country Programs Manager Resume

  • Casting or automobile industry knowledge
  • Training and Motivation of the team
  • Monitoring county performance for compliance to federal regulations
  • Complete analysis for Advisory Council use in making funding recommendations, facilitate council meetings, and implement executive director's final decision
  • Ensure accurate state or federal reporting of special programs (special education and Federal Title funding)
  • Recruit and develop a selected portfolio of references by company, brand and decision maker by working closely with Sales, BU and Marketing
  • Manage and rollout evolution of partner portal, including implementing changes to ensure alignment with partner programs strategy

Experience For New Programs Manager Resume

  • Assists in overseeing student affairs, including application, enrollment, registration, advisement, financial aid and scholarship processes
  • Assists in monitoring and reporting on student progress
  • Constructive approach to problem solving while balancing events and demands
  • Travel, evening, and weekend work is required
  • Implement marketing campaign for each event to maximise awareness and ROI
  • Make recommendations that support the success of the organisation by contributing to overall strategy and development

Experience For Civil Programs Manager Resume

  • Serve as subject matter expert in all matters relating to the programs
  • Determine whether claims are eligible for reimbursement, communicate decision to requesting agency and authorize reimbursement of related expenses
  • Track grant awards and account for funds expended utilizing various databases
  • Develop vendor training and materials
  • Manage online purchasing system and web payment process with external vendor
  • Achieve operation excellence in budgeting, project management, PDE program, and IP
  • Plan, execute and manage Account Based Marketing Programs
  • Manage services onboarding to subcontract implementation work to capable partners
  • Lead cross-functional and cross segment projects across engineering, supply chain, and the business group

Experience For Partnership Programs Manager Resume

  • Manage multiple projects and work assignments with a wide range of staff
  • Exhibit a positive behavior and attitude, and model a mature and professional demeanor
  • Organized, detail-oriented thinker, with the ability to think critically and analytically
  • Full project management of VMware’s presence at flagship industry events as well as VMware-led events
  • Plan and organise events in EMEA including venue sourcing, logistics management, invitations, collateral, presentation, lead collection/management and budget control

Experience For Business Programs Manager Resume

  • Lead, develop and project manage the events to ensure delivery is professional, timely and cost effective, including the co-ordination of the required project team
  • Ensure the appropriate admin, finance, ethics & compliance procedures and systems are in place to support effective planning, completion and delivery on all event projects
  • Enabling and facilitating ongoing buy-in and support of stakeholder and project teams
  • Work across multiple levels of the organization
  • Professional French proficiency (verbal and written)

List of Typical Skills For a Programs Manager Resume


Skills For Senior Programs Manager Resume

  • Strong computer skills, including the ability to use Outlook, Excel, Word and database management and spreadsheet software
  • Demonstrated project, people, and financial management skills
  • Reporting, planning and budget management skills
  • Relevant experience in Product Marketing or Product Management, preferably in a learning business and experience with learning technology
  • At least four years of advising experience in higher education or closely-related, student-facing student services experience
  • Demonstrated experience motivating and directing staff, student employees and committee members
  • Prior leadership experience leading technical teams such as an IPTL or CAM
  • Attention to detail and keen problem-solving skills
  • Experience in consulting, health care, or other health delivery; project management experience required

Skills For Policy Programs Manager Resume

  • Lead critical decision-making process with internal and external stakeholders and ensure that the decisions are made on time and effectively executed
  • Experience in marketing with strong emphasis B-to-B sales and channel
  • Experience in prioritizing multiple projects simultaneously
  • Modelling and reinforcing effective inclusive leadership consistent with Data61 strategy and culture
  • Marketing campaign management experience preferable, including focus on outcomes
  • Advising experience with graduate/professional students

Skills For Special Programs Manager Resume

  • Advising experience with interdisciplinary programs
  • Defining programmatic directives and effectiveness
  • Be able to work within a constantly changing and demanding environment, while project managing and prioritizing multiple tasks at one time
  • Experience building and running programs, managing communications efforts and working cross-functionally to sustain partnership investment
  • Experience working in higher education administration, including in the area of online learning
  • Experience working with or managing internal and external teams and resources, cross-functionally and cross-country
  • Previous experience developing and implementing policies and procedures
  • Successful experience gathering and disseminating creative partner program offerings that have been adopted and created revenue
  • Have strong working knowledge of Salesforce CRM (including reports), Excel, PowerPoint, and Word

Skills For Graduate Programs Manager Resume

  • BA/BS with 5+ years' experience in Clinical Research Operations with contracting, budgeting, and financial responsibilities
  • Work experience in politics, government, or NGOs with a focus on building and implementing digital strategy and partnerships
  • Experience building & leading global programs from ideation to incubation through execution
  • Experience in planning and executing public policy programs
  • Experience in planning and executing global partnerships
  • Experience working closely with communications, engineering and product teams

Skills For Executive Programs Manager Resume

  • Experience working on political campaigns, in management consulting or similar strategic program management role for a tech or consumer company
  • Three years’ experience in a medical education setting
  • Commitment to the Samaritan’s Purse statement of faith, and experience in working with cross-cultural and cross-denominational Christians
  • Previous experience in proposal writing and administration for donors (such as USAID, UNICEF, etc.) is highly desirable
  • Previous experience administering grant programs
  • Experience with program marketing and development
  • Strong knowledge of project planning and implementation
  • Experience working in a fast-paced and cross-functional organization
  • Experience in sales operations and/or sales marketing environments

Skills For Country Programs Manager Resume

  • Experience in management consulting, product management, business development or comparable roles
  • Experience in managing program staff and implementation
  • Experience working with third party agencies
  • Experience in planning and implementation of overall infrastructure technologies for Network as well as Data Center and Cloud services
  • Experience in Perform Strategic Planning
  • Experience in Perform Business Planning
  • Experience in communications, marketing or programs
  • Experience in project management and building programs
  • Strong working knowledge of SaaS agreements and related services

Skills For New Programs Manager Resume

  • Experience in a reporting & analytics or business intelligence function and how success can be measured
  • Identify ways to ensure priority partnership programs can be sustainable and scale and then implement programs accordingly
  • Strategic – A strong strategy based thinker looks at the short and long term impact of decisions made
  • Extensive field humanitarian experience in a management role with ability to lead large cross cultural teams
  • Experience of financial and administrative coordination
  • Significant experience with leadership in a humanitarian context is required
  • Previous experience with Disaster Relief is desirable
  • Demonstrated flexibility and adaptability in a high-stress environment
  • Experience using sales or customer relationship management (CRM) tools such as

Skills For Civil Programs Manager Resume

  • Strong understanding of the government, education, and non-profit business segments
  • Previous experience working overseas, required
  • Experience with financial and administrative coordination
  • Adapt and operate for extended periods in austere conditions
  • Experience working multiple curriculum's and programs designed for students with disabilities

Skills For Partnership Programs Manager Resume

  • Experience working in developing world context
  • Experience in program design, developing proposals, M&E documents, work-plans, budgets and other design documents
  • Proven competence to manage staff cross-culturally
  • Experience in sales and/or relationship management
  • Computing / Information Science / Network Science & Engineering (including solving such things as “big data” challenges)
  • Including selection, vetting and management of third party party/company offering clinical pathway service

Skills For Business Programs Manager Resume

  • Evaluating business process reengineering efforts and enhancing strategies to improve measurables
  • Establishing clinical path way program offering for clinical indication such as e.g. geriatric fracture
  • Managing and overseeing activities for all of SNAP
  • Working knowledge of clinical trial process, medical coding, and hospital reimbursement
  • Working on international projects in multicultural teams,

List of Typical Responsibilities For a Programs Manager Resume


Responsibilities For Senior Programs Manager Resume

  • Effectively multi-task and prioritize in a fast-paced, matrixed environment
  • Project management experience, with experience leading and handling multiple cross-functional projects on deadline
  • Team player with the ability to collaborate effectively with team members, other departments, partners, and vendors
  • Guide and support governments bodies who want to use Instagram effectively and drive value for their respective goals
  • Experience working with Distributors, Resellers, and System Integrator/Service Provider partners
  • Strong understanding of how to leverage metrics and data to gauge success, progress, and impact
  • Demonstrate the value from LogMeIn offerings
  • Work experience in field of public policy programs or political communications

Responsibilities For Policy Programs Manager Resume

  • Experience with analytical approach to policy issues
  • Work with the Services and Support teams to ensure our delivery approach provides a truly exceptional customer experience
  • Work experience in T-SQL and Scope
  • Proactive learner with an energetic interest in getting results, solving problems in creative ways, and making a difference
  • Execute against the defined testing plan via self-service testing tools Identify trends and patterns which lead to specific insights and testing initiatives
  • Day-to-day Management of Marketing Automation Programs, specifically Silverpop Marketing Cloud

Responsibilities For Special Programs Manager Resume

  • Understand ongoing & changing requirements of the customer segments
  • Work in close collaboration with Demand Center to ensure timely, flawless execution, tracking & reporting to drive meaningful outcomes
  • Work with the marketing & communication teams to manage the creation of communications, educational and marketing materials to support our initiatives
  • Extreme comfort with tools of the trade, such as Excel, Google Docs, scheduling or task applications, etc
  • Review individual applicant budgets, advise students on budget revisions, determine award amounts, and adjust awards as needed across complex funding landscape
  • Manage strategic plan, coordination of efforts, and operations of the programming unit within ISSS
  • Proactively analyze, understand and communicate learnings about customers in terms of who uses and why, who leaves and why

Responsibilities For Graduate Programs Manager Resume

  • Closely align across the Engagement Channel team to insure interlock between touch point strategy, program design, reporting and global leverage of programs
  • Develop and Execute Value Marketing Programs
  • Manage all aspects of calendar of programs for paid accounts, ensuring & adherence to established contact strategy
  • Self-organized and structured thinking approach to solve problems
  • Migration to ServiceNow using Incident Service Management Processes (ISM) tools
  • Closely coordinate internal and external players across countries and time zones, keeping all informed of progress and deadlines
  • Drive and advocate the VMware customer reference program while driving recognition of the VMware solutions through the customer voice
  • Set goals and metrics for each project, tracking progress each quarter

Responsibilities For Executive Programs Manager Resume

  • Knowledge of billing compliance requirement
  • Passion for Facebook essential
  • 3) Develop strong influential relationships with the SMB business owners within HP’s distributors and resellers who are instrumental in assisting HP increase market share within the SMB market
  • 5) Be an evangelist for HP’s transactional product offerings into the SMB market
  • Develop partner benefits and partner incentives/promo’s – gives and gets
  • GALA Auction Support – work with auction tent ‘sellers’, volunteer
  • Inviting artists to Annual Fall Luncheon and tribute events, and coordinating attendance with the artist, their managers and the Executive Director, Program Development

Responsibilities For Country Programs Manager Resume

  • Managing the production of the annual Luncheon Journal, which includes
  • Refine, manage and scale Facebook’s programs on safety, Elections & Politics and community campaigns
  • Work autonomously with min. supervision in a fast-paced, high-growth environment
  • In a Project Management or similar role
  • Well-developed instincts to balance the introduction of process with the retention of organizational flexibility

Responsibilities For New Programs Manager Resume

  • Support TD’s internal innovation program as it pertains to TD’s goal of being an environmental leader. Provide due diligence on new technologies and vendors. Assist purchasing and corporate sourcing as required, with a lens on greening our supply chain
  • Team with Worldwide Systems business unit marketing teams to structure, direct and align Business Partner marketing strategy, plans & priorities with the business unit’s priorities and goals
  • Build academic and other community networks and promote Facebook’s positions in these communities
  • Design launch and scale global policy programs and campaigns to support Facebook’s privacy, safety and security efforts
  • Passion for Facebook and it’s mission is essential
  • Leverages information technology business acumen and vendor management expertise to optimize the strategic direction of ITW’s varied global businesses’ IT programs

Responsibilities For Civil Programs Manager Resume

  • Travel as needed, possibly internationally
  • Review and administer student records (i.e. Approaching Stanford Forms), analyze data, and make recommendations that require interpretation and influence decisions on routine issues
  • Collaborate with other staff, faculty and other offices to resolve complex issues
  • Collect and analyze data from multiple sources, prepare reports. Contribute to identifying trends, needs analysis, participate in the implementation and testing of technology
  • Contribute to development of marketing materials and strategies (i.e. Handbook, website, weekly e-Newsletters, mailings, parent communications, Canvas, and social media), assist in planning and developing programming activities, outreach functions
  • Provide advice to new students and parents on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions
  • Participate as a member of the New & Continuing Student Programs team, and of UAR in general
  • Bachelors/Post Graduate in marketing, economics, business administration or finance; or quantitative field such as Statistics, Mathematics or Computer Science

Responsibilities For Partnership Programs Manager Resume

  • Apprise students of research, fellowship and scholarship opportunities
  • Serve as a subject matter resource to other departments; represent unit/department
  • Proactive with the ability to work independently on multiple assigned projects
  • Strong but flexible proficiency with technology and systems -- including mastery of various HR systems and tools, and administrative office software and technologies
  • Define and develop business processes and improve upon them
  • Able to work independently and with minimal supervision/guidance
  • Communicate, monitor and strive to secure Aetna’s goals for each transaction

Responsibilities For Business Programs Manager Resume

  • Be proactively assertive to ensure that client’s goals and confidential information are protected
  • Collaborate with Program Management, Sales, Engineering, Operations and other functions to plan and support phase gate deliverables to meet the customer milestones for launch, per Shiloh’s Product Industrialization Roadmap (referred to as SPIR)
  • Help scale the small business program in India and deliver on Facebook’s commitment to advancing local economic growth, entrepreneurship development, and job creation
  • Manage application processes and independently or collaboratively determine eligibility for over 500 distinct award transactions
  • Manage award selection processes: recruit, support, serve on, make recommendations to, coordinate interview logistics for, and execute the work of internal and academic department award selection committees
  • Initiate and oversee collaboration with academic departments, administrative offices, and research centers on eligibility, application and selection, co-funding, post-award monitoring and issue resolution, financial aid awards
  • Start-to-finish communication with applicants and award recipients; design and update application and award management materials; collaborate with Director to respond to policy exception cases
  • Coordinate scholarship and program events, journal submissions, and special projects as identified by specific program boards and/or Director
  • Engages in mid-level customer meetings to discuss customer’s business issues and explores how new Cloud services can help address and resolve these issues

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