Program Director Resume Sample

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Work Experience


Program Director
04/2018 - PRESENT
San Francisco, CA
  • Develop collaborative programming with other organizations to expand MGC’s national and international reach
  • Builds program plans and maintains program record. Works with the core
  • Inform and educate all members and program participants about the mission,
  • Recruit, train, supervise and evaluate staff and volunteers within the Aquatics and Wellness departments
  • Develop, manage and operate the Aquatics and Wellness departments
  • Provide positive leadership to all staff who report directly or indirectly
  • Understand and consistently disseminate Association and branch policies/procedures
  • Provide leadership and commitment to developing, inspiring and motivating a staff team that strives to exceed Member/Participant expectations
  • Assess and maintain all staff certifications/trainings in required areas and provide ongoing training in risk management in the area of Aquatics
Program Director
02/2011 - 12/2017
Boston, MA
  • Take a leadership role in the Branch’s Annual Community Support Campaign through Volunteer recruitment as well as directly securing pledges as appropriate
  • Foster appropriate relationships with kindred organizations, appropriate community leaders and groups in order to properly represent the YMCA and its mission through YMCA programming
  • Manager on Duty coverage
  • Weekend/Holiday duty as required by programs
  • Special event participation
  • Overall accountability to provide strategy, direction and oversight to the management and governance of assigned projects and programs
  • Provide leadership for prioritizing projects, determining the optimal resource mix for delivery of projects and schedules of activities to best achieve the operational and financial goals while considering constraints, and other key factors
  • Define scope, resources, schedule, deliverables, goals, risks, contingencies and milestones for each project

Education


Western Carolina University - Asheville
2007 - 2011
Bachelor's Degree in Social Work

Professional Skills


  • Excellent communication skills with experience communicating with external parties
  • Operate within a defined system or model, yet demonstrate appropriate problem-solving skills and creativity
  • Demonstrated experience, skills or aptitude in program delivery
  • Excellent organizational skills, and the ability to work effectively and independently with minimal supervision
  • Provide strong organizational, planning and analysis skills in executing critical day-to-day functions and priorities
  • Strong people management skills, with demonstrated ability to interact at all levels of an organization, from junior analysts to C-suite executives
  • Strong and demonstrated financial modeling and analysis skills

How to write Program Director Resume

Program Director role is responsible for leadership, interpersonal, organizational, development, presentation, computer, business, customer, technical, relationship.
To write great resume for program director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Program Director Resume

The section contact information is important in your program director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Program Director Resume

The section work experience is an essential part of your program director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Program Director resume experience can include:

  • Strong influencing skills and negotiation / mediation skills
  • Demonstrated skill in collaborating effectively with colleagues
  • Manages the program budget. This includes understanding and validating estimates, cost variance tracking, and managing project resources effectively
  • Direct sales experience including sales leadership experience, with detailed experience in the Digital Advertising space
  • Strong skills in working with and negotiating with external vendors
  • Excellent skills in managing data and converting it into actionable information

Education on a Program Director Resume

Make sure to make education a priority on your program director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Program Director Resume

When listing skills on your program director resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical program director skills:

  • Excellent lateral leadership skills (influencing skills)
  • Demonstrated strong analytical and leadership skills, including creative, problem solving mindset
  • Influence without direct authority, and highly effective negotiation and collaboration skills; proven success in building and managing relationships
  • Interpersonal and problem-solving skills, decision-making and public relations skills
  • Demonstrated history of clinical services delivery, quality program evaluation, strong public speaking skills and an understanding of volunteer management
  • Demonstrated analytical skills and experience, including publication of either evaluation and/or transparency-focused research

List of Typical Experience For a Program Director Resume

1

Experience For Program Director Resume

  • Excellent client management history with proven skillset
  • Excellent work ethic, leadership skills, interpersonal communication, and organizational skill
  • Skill in communicating efficiently and effectively both orally and in writing with a variety of internal and external individuals or agency representatives
  • Excellent training and presentation skills including the ability to engage audiences with credibility
  • Knowledge of USAG women’s skill levels 1-10 along with proven experience teaching and spotting age group gymnastics
2

Experience For Program Director Resume

  • Excellent organizational and planning skills; strategic vision, diplomacy, professional demeanor
  • Strong interpersonal and communication skills and the ability to act as a team leader
  • Strong verbal and written communication skills to interact with, present to, and engage diverse audiences
  • Excellent training and presentations skills including the ability to engage audiences with credibility
  • Excellent communication skills required (verbal, written, interpersonal and presentation)
  • Strong customer focused/satisfaction skills
  • Assists Executive Director in developing strong relationships with donors, including playing an active role in branch’s Strong Kids Campaign
  • Progressive experience working on and leading large design and construction programs including experience in education sector
  • Ensure effective communications with our customers, building strong working relationships
3

Experience For Program Director Resume

  • Strong experience working with clients in Higher Education or State and Local government
  • Supervise and evaluate client’s care skills and needs. Plan for needed care initially and on-going
  • Manage all NY related budgets and resourcing effectively,
  • Project management: ensure task lists, meeting agendas, timelines, and communications calendars are used effectively to keep the program on track
  • Work effectively with faculty, staff, students, administration, vendors, and other state and accrediting agencies to plan and implement the PTA program
  • Related work experience, including supervisory/managerial experience in oil and gas and power
  • Work with track leads to define metrics and reporting strategies that effectively communicate successes and progress of programs
  • Possess sensitivity, flexibility, strong character, good judgment, and a positive attitude toward job and colleagues
4

Experience For Program Director Resume

  • Solid background and demonstrated ability to bring together a diverse team
  • IT experience with knowledge of industry best practices and a proven history of successful IT engagements utilizing these principles
  • Knowledge of and proven experience running programs in the DOD and IC
  • Proven ability to develop and execute a strategy of growing the business with strong leadership and ability to work in a team environment
  • Be able to work effectively in a matrix organization
  • Enhances format effectively
5

Experience For Program Director Resume

  • Validates the effectiveness of problem resolution
  • Develop strategies to ensure ongoing mentoring of junior professional staff to develop their expertise and skills for future work
  • Provide documented successful program development from prior work experiences
  • Conducts follow-up reviews of solutions to verify that desired objectives were accomplished effectively and efficiently
  • 100+ companies and associated contracts that hold direct contracts with client to ensure they execute their work effectively
6

Experience For Program Director Resume

  • The Program Director exemplifies the highest level of initiative and leadership skills and acts as a mentor for more junior members of the department
  • Proven experience in sales automation, lead generation, CRM, and implementing sales enablement tools
  • Flexible and creative problem-solving skills
  • Personnel management skills, including previous direct reports
  • Superior written and oral communication skills, with the ability to persuasively present and communicate
  • Ensure that all project/program risks, issues and change requests are managed effectively by the team and customer
  • Strong experience in Metrics based project executions
  • Demonstrated experience in risk assessment and management
7

Experience For Program Director Resume

  • Facilitation skills. Ability to facilitate discussions between teams to drive decisions and to execute appropriate actions
  • Strong preference for an individual with previous teaching experience and/or coaching professionals in an educational setting
  • A strong preference for experience working with historically under-served youth and under-resourced communities
  • Using current data, assess the programs impact and effectiveness
  • Skill in supervising, mentoring, and teambuilding in order to provide guidance and instruction to others
  • Creates a strong learning environment by establishing a relationship with and providing close supervision of instructors/faculty
  • Previous direct experience working with program budgets, overseeing grant deliverables, and contributing to the revenue cycle for healthcare reimbursement
  • Experience and a successful track record of developing and working within an annual operating budget
  • Exhibits flexibility by reorganizing priorities in response to a changing business environment
8

Experience For Program Director Resume

  • Directs the development, planning, prioritization, approval, implementation and compliance of on-going programs
  • Prepares orientation for new students using effective materials while displaying a professional and courteous manner
  • Receive and review tasking requests and coordinate schedules taking into consideration priorities, workforce resources and project requirements
  • Experience in leading a PMO and creating PMO processes and methodologies for Program / Project governance
  • Experience in leading large teams involving remote resources
  • Previous experience providing operational leadership in an ambulatory care setting
  • Experience standing up and leading large, complex Program Management Offices
  • Serve as the primary liaison across IT, Finance, and Business Operations facilitating collaboration, project planning and prioritization
9

Experience For Program Director Resume

  • Has a proven track record for making an impact, and is respected by peers and senior management in the organization
  • Experience in the Tolling industry is required
  • Enable effective, efficient working relationship with related and assigned teams
  • Seven years of related experience with at least five of those in a clinical interventional setting
  • Experience with strategic planning, budget development and management
  • Work with program advisor(s) to employ intervention strategies to assist students in achieving maximum benefit from their educational experience
  • Participate and represent Clinical Services in enterprise corporate agenda and Senior Products division planning and imitative prioritization
10

Experience For Program Director Resume

  • €™ experience managing staff & volunteers
  • Demonstrated success working with diverse populations, volunteers, and staff to build and maintain successful teams
  • Experience managing staff & volunteers
  • Ensure priorities are optimally set, monitor and follow up to ensure tasks are being executed in timely and efficient manner
  • Operate and maintain scheduling systems, develop and review reports to establish and maintain performance metrics
  • Directly responsible for the overall effective operation and quality of the BASE program(s) where serving as Site Director

List of Typical Skills For a Program Director Resume

1

Skills For Program Director Resume

  • Exceptional communications skills – excellent verbal and written skills, strong public presentation skills
  • Excellent verbal and written communication skills, with effective presentation skills
  • Excellent communication skills both internally and externally (customers) and effectively manage customer relationships
  • Excellent computer skills and analytical, organizational, written and verbal communication skills required
  • Exceptional relationship management skills; effective communication skills with an ability to motivate people
  • Able to operate effectively in an ambiguous environment with multiple competing priorities across various stakeholder groups
2

Skills For Program Director Resume

  • Excellent written and oral English skills, preferably effective written and oral Cantonese, although not essential
  • Strong organizational skills, with ability to respond to changing priorities
  • Strong leadership skills, strong team and individual staff management, including supportive supervision, mentoring, team dynamics
  • Excellent and demonstrated public relations, interpersonal relations, public speaking, and diplomacy skills required
  • Excellent organizational and demonstrated leadership skills
  • Strong project management skills. Demonstrated ability to manage complex, multi-faceted projects resulting in measurable successes and program growth
  • Demonstrate strong technology skills for providing academic instruction
  • Strong demonstrated ability to effectively lead and manage teams as well as projects is required
  • Effective skills in communication through speaking, listening, reading and writing
3

Skills For Program Director Resume

  • Solid background in assessing training needs, technical skills gaps, and engaging and/or growing the private sector
  • Experience developing & presenting resource options & writing/editing skills & techniques to faculty, staff & students
  • Demonstrated experience working on multiple projects with conflicting and often changing priorities and deadlines
  • Has strong planning, communication, writing and presentation skills
  • Excellent negotiation, conflict management, problem solving and decision-making skills
  • Skills in effective oral and written communication, public speaking, and rapport building
  • Strong interpersonal and organization skills, including patience, and diligence
  • Demonstrated relationship building skills and successful stakeholder management
4

Skills For Program Director Resume

  • Strong communication and interpersonal skills to facilitate as the single point of contact during the Capture process and subsequent delivery
  • Excellent interpersonal, communication and networking skills, along with an ability to interact with scientific researchers
  • Strong computer skills, including in Microsoft Office programs. Ability to use or to learn to use educational software and course management software
  • Excellent interpersonal communication, problem solving, and conflict resolution skills
  • Proven leadership skills including employee motivation, project management, and problem / conflict resolution
  • Demonstrated ability to create a member-focused culture and model relationship-building skills in all interactions
  • Excellent written and verbal skills in English (additional languages are an advantage)
  • Well developed, critical thinking skills and a proven ability to use them to drive business results
5

Skills For Program Director Resume

  • Strong customer service and interpersonal skills, well organized and multi-task oriented
  • Lead a cross-functional team, make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
  • Have strong production and imaging skills, a passion for creative promotions and an obsession with digital and social media
  • Strong business planning skills to include development of feasibility studies and program analysis
  • Demonstrated leadership, communication and team building skills
6

Skills For Program Director Resume

  • Evidence of high-social skills and emotional intelligence when interacting with key constituencies including executives, faculty and staff
  • Professional demeanor, excellent verbal and written communication skills, and ability to work well with the public, staff and volunteers
  • Strong leadership, initiative, supervisory, facilitation, technical and organizational skills
  • Strong inter-cultural communication skills
  • Strong communication skills to interact with and persuade team members and customers
7

Skills For Program Director Resume

  • Excellent, concise written and verbal communication skills
  • Demonstrated organizational skills and ability to multi task
  • Demonstrated skills in fiscal management
  • Facilitate evidence-based CBT programs and other life skills programs to participants groups each week
  • Excellent project and personnel management skills
8

Skills For Program Director Resume

  • Excellent oral and written communication, interpersonal and analytical skills
  • Demonstrated success with effectively managing diverse teams
  • Excellent interpersonal, written and verbal communicaiton skills
  • Very strong organizational skills and the ability to work and deliver projects and achieve targets independently and proactively
  • Exceptional follow up and follow through experience and skills
  • Strong consultation, conflict resolution, and negotiation skills
  • Demonstrated skills in creative problem solving/decision making
9

Skills For Program Director Resume

  • Work as a part of a team, effectively manage multiple priorities, provide sound judgment/decision-making
  • Strong time-management, multi- tasking, task delegation and organizational skills
  • A demonstrated ability to communicate effectively and persuasively to individuals from a wide variety of backgrounds, interests, positions, and fields
  • Demonstrates evidence of YMCA Leader competencies in previous experience or practice
  • Demonstrates expertise in presentation, consulting and client management skills
  • Effective interpersonal skills and track record for managing high-performance teams
  • Outstanding relationship building and communication skills, including ability to navigate throughout the organization and with individuals at all levels
  • Holding a valid PMP designation from the Project Management Institute (PMI) or other valid program management certification (e.g. Prince 2) is an asse
10

Skills For Program Director Resume

  • Proven experience in developing and attracting talent and high performing teams
  • Effectively scoping, planning and budgeting projects
  • Experience establishing and managing highly-effective external collaborations, including familiarity with contractual, financial and compliance considerations
  • Demonstrated ability to develop strong working relationships through passion and influence, collaborating across all program components and stakeholders
  • Demonstrated experience with forecasting, budgeting, or related area
  • Commercial experience in Emerging Markets Experience in managing large projects
  • Skills in the area of programming for children, group work and staff supervision, budget control and working with lay committees are required
  • Skills in the use of computers and computer software applications, including word processing, spreadsheets, email, and databases
  • Expert-level knowledge of security, emergency management, quality assurance, and/or budgeting skills

List of Typical Responsibilities For a Program Director Resume

1

Responsibilities For Program Director Resume

  • Proven excellent customer interface skills
  • Demonstrates organization and time management skills while balancing multiple tasks with changing priorities; attention to detail and follow through
  • Excellent market research skills and the ability to report research findings with high degrees of validity and reliability
  • Strong and demonstrated Communication skills - to senior management and with difficult stakeholders
  • Strong outbound marketing skills: overseeing Foundation assets: Web, Video, Photography, Newsletter
  • Proven fiscal management skills, knowledge of and expertise in camp programming
  • Strong interpersonal, leadership and presentation skills for interacting with bid team members and clients
  • Solid writing and clear communications, business and presentation skills required
  • Possess strong team-building skills
2

Responsibilities For Program Director Resume

  • Proven experience leading organizations with strong processes
  • Demonstrate skills in fundraising, public relations, volunteer development and implementation of youth development initiatives
  • Excellent writing and presentations skills in English and fluency in written and spoken French
  • Demonstrated strategic thinking, leadership and partner mobilization skills
  • Strong knowledge of the industry and competitors. The ability to effectively point out the strategic differentiators of Premier
  • Excellent communication and organizational skills and the ability to stay calm in trying or crisis situations
  • Person needs to have strong leadership skills and the ablitly to communicate information to high-level executives
  • Strong presentation skills, executive presence
  • Strong research and analytical skills; ability to understand and synthesize information from a wide variety of disciplines
3

Responsibilities For Program Director Resume

  • Good negotiation skills, especially in the context of another culture
  • Quick learner and excellent communication and teamwork skills
  • Excellent team-building and mentoring skills
  • Very strong leadership skills, ability to negotiate and influence at all levels
  • Solid knowledge of social justice theory and practice, as well as conflict resolution skills for identity-related conflicts
4

Responsibilities For Program Director Resume

  • Excellent interpersonal skills—ability to work successfully with individuals of all backgrounds
  • Demonstrated ability to effectively negotiate large customer contracts
  • Excellent verbal and written communication skills – examples where possible
  • Excellent communication skills and ability to establish and maintain relationship with the senior levels at Customers (C-Levels, Senior VP etc.)
  • Effective initiative and interpersonal skills
  • Strong facilitation skills with the ability to communicate (verbal & written) at all levels with clarity and precision
5

Responsibilities For Program Director Resume

  • Effectively manages programs within project and matrix organizations. Ensures contracts are met in a cost-effective manner
  • Possess strong organizational leadership skills
  • Skills in organization and maintenance of effective records management and information systems
  • Communicating progress and effectively presenting recommendations;Monitoring and reporting on progress, status and the financial health of the project
  • Ensuring specialised project management methodologies, tools and templates are applied and used effectively on all projects
  • Managing the SEPTA customer and customer expectations and ensuring that all aspects of the program are addressed effectively
6

Responsibilities For Program Director Resume

  • Experience shaping strategy and guiding decision-makers toward defining clear priorities and adopting best business practices
  • Proven success building strong external & internal partnerships and increasing services to communities that have had low participation
  • Initiative; assesses skills related to future talent alignment and strategic planning for integrating projects, execution and oversight
  • Experience and demonstrated success in fundraising and maintaining relationships with donors
  • Work effectively with faculty, staff, students, administration, vendors, and other state and accrediting agencies to lead and manage the PTA program
  • Computer skills, knowledge of scheduling software (P6, MS Project) and familiarity with project risk analysis
  • Relevant experience in demonstrated project management, preferably for Tier 1 and Tier 2 projects delivering transformational change
  • Demonstrated success and experience working in a complex, academic environment
  • Develops an understanding of the technical / business aspects of the project in order to effectively manage the project and resources
7

Responsibilities For Program Director Resume

  • Prior Anthem/Amerigroup experience working for the Texas Medicaid Health Plan
  • On-air skills and team leadership building
  • Exceptional influencing skills, both one-on-one and within a group
  • Proven experience delivering IMS projects
  • Solid understanding of clinical experience with homeless, mentally ill, substance abuse, and HIV/AIDS-afflicted adult population
  • + Technical skills adequate to understand risk and scale investments appropriately
  • Effectively communicate both orally and in writing and make presentations
8

Responsibilities For Program Director Resume

  • Evaluates consumer behaviors, skills and person-specific training objectives, behavior support plans, and crisis plans as appropriate
  • Prior program management experience including timeline and milestone management
  • Ensure a strong and effective relationship is in place with global delivery programmes i.e. Liquidity Reporting
  • Effectively coordinate facility usage for assigned programs and activities
  • Provide mentoring and skills transfer to key West Region Telecom management. Proactively mentor employees for personal, career and company growth
  • Prior experience in the management and oversight of multiple concurrent projects
  • Upervisory and related experience, or equivalent combination of education and experience
9

Responsibilities For Program Director Resume

  • Good knowledge of and experience with a Program Management System (i.e. standards, tools, methods, etc...)
  • Demonstrated experience with project and program management methodology
  • Effectively build and manage relationships with community partners and licensing agencies
  • Project Management experience including the ability to lead meetings, prioritize, resolve conflicts, maintain issues lists, and manage a project plan
  • Work Experience : 10 years’ experience in the field of Nursing
  • Experience teaching undergraduate students to include experience in curriculum development, classroom assessment, and program evaluation
10

Responsibilities For Program Director Resume

  • Prior experience working on application and infrastructure projects
  • Experience with looping and effective staff supervision
  • Demonstrated ability in areas of leadership, personnel, employee training, and public relations; skilled in written and oral communications
  • Experience training a wide audience and demonstrated leadership abilities
  • An individual with strong core values and a no-limits mind-set who demonstrates integrity, objectivity, and consistent results using global best practices

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