Program Management Director Resume Sample

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Garnet Swaniawski
55033 Shields Isle,  Philadelphia, PA
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Work Experience

Program Management Director
02/2018 - PRESENT
New York, NY
  • Oversees program managers to ensure the execution of organizational programs in support of corporate strategy
  • Evaluates and provides guidance during the general and detailed planning stages of organizational programs; develops strategies to ensure all projects within the program are cohesive and in line with organizational goals
  • Oversight and accountability for the program budget while working to ensure success of the program
  • Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results
  • Builds business relationships to ensure seamless delivery and a consistent experience across multiple distribution channels
  • Understand the Men’s Wearhouse Companies’ commitment to customer service excellence. Translate this philosophy to all internal stakeholders so that Twin Hill delivers a commensurate experience to its clients
  • Manage and develop Program/Account managers’ skill sets including: customer reporting, analysis, expectations, and inter-personal, written and oral communications
Project & Program Management Director
01/2011 - 10/2017
Phoenix, AZ
  • Support the program team in the guidance of clients by developing strategic plans, goals, timelines, and measures of success for implementing contracted Flex’s products and services. Act as the primary point of contact between the business and its clients
  • Oversee the scheduling, coordination and implementation of contracted Flex’s products and services for assigned clients
  • Ensure effective communication of strategy as required between cross functional teams to ensure project / product or service has a smooth and timely transition through all phases of documented development processes
  • Communication -Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience
  • Developing Others -Recognizes and acts on the need to continually develop others' capabilities to attain the highest level of performance possible
  • Demonstrated effective interpersonal communication and conflict resolution skills, including interactions with executive leadership and ability to develop and maintain strong customer relationships
  • Demonstrated ability to build excellent customer relationships
  • Coordinate cross-functional teams to define, develop, test, and achieve product readiness for high-tech products in the cable industry according to a product roadmap over the life of the product, balancing scope, quality, and cost
Fjord Program Management Director Toronto
09/2004 - 08/2010
San Francisco, CA
  • Facilitate the definition and planning process by working with multiple organizations to achieve agreement on product definition
  • Manage and track the readiness of product delivery for all aspects of development, including requirements, architecture, development, test, manufacturing, regulatory, customer documentation, and customer training
  • Facilitate issue resolution between multiple departments to achieve project goals
  • Define, maintain, and champion lifecycle processes and provides guidance for overall development processes for all organizations
  • Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Define and follow processes and operational policies in selecting methods and techniques for obtaining solutions
  • Oversee and manage financial budgets and staffing for all Engineering departments, ensuring costs are contained according to established plans
  • Responsible for the quality assurance and overall integrity of the programs


Johnson & Wales University
1998 - 2003
Bachelor's Degree in Business

Professional Skills

  • Strong leadership skills, P/L leadership skills and business acumen
  • Experience with MS Project, resource management and demonstrated strong organizational skills
  • Strong meeting facilitation skills and experience to define and follow an agenda and achieve meeting goals
  • Self-driven and requiring minimal oversight with strong leadership skills
  • Demonstrated strategic development and analysis skills
  • Knowledge of and curiosity about technology and its impact on design solutions. Excellent communication skills, both written and verbal
  • Proven project management skills with the ability to multitask

How to write Program Management Director Resume

Program Management Director role is responsible for software, leadership, development, organization, modeling, design, planning, analysis, recruiting, architecture.
To write great resume for program management director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Program Management Director Resume

The section contact information is important in your program management director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Program Management Director Resume

The section work experience is an essential part of your program management director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program management director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program management director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Program Management Director resume experience can include:

  • Facilitate cross functional managers/directors meetings (Engineering, Quality, Purchasing, Manufacturing, Sales, etc.) in order to support successful escalation topics.
  • Communicate and facilitate closure of manager/director level escalation issues with all parties (PM, Engineering, Quality, Purchasing, Manufacturing) as required
  • Communicate program requirements, priorities and decisions, regularly and effectively
  • Energetic. Good communication, organization, analytical, presentation, and people skills
  • Demonstrated ability to establish and maintain strong, effective and intimate relationships with customer counterparts to effect truly collaborative outcomes
  • Has team management/ leadership experience and a good track record of building a can do / collaborative working culture

Education on a Program Management Director Resume

Make sure to make education a priority on your program management director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program management director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Program Management Director Resume

When listing skills on your program management director resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical program management director skills:

  • Excellent management and leadership skills, especially in distributed team environments
  • Strong organization and multi-tasking skills required, ability to track and manage complex details
  • Significant experience in project management with strong/current experience in large, complex program management
  • Demonstrated ability to capture and deliver substantial on-contract growth. Successful experience creating and executing a growth strategy for the business
  • Experience managing at least three medium risk programs, and 3 programs compromising similar functions and technology, with proven delivery track record
  • Strong program management experience in leading a distributed LM and contractor team

List of Typical Experience For a Program Management Director Resume


Experience For Project & Program Management Director Resume

  • Language Skills: English Language
  • Emulation and FPGA prototyping experience, with strong customer involvement highly desired
  • Demonstrated experience in management of 100+ personnel in a distributed environment
  • Able to present an argument and negotiate effectively
  • Experience in Data Center, Cloud Infrastructure and Agile Program Management, or related experience
  • Demonstrated experience at the director level on a multi-functional and/or global business initiative
  • Proven working knowledge of leading technology and best practices with supply chain planning applications and business intelligence

Experience For Project / Program Management Director Resume

  • Experience interviewing, hiring, and training employees
  • Collaborate with Sales, Marketing, Finance and Engineering to assure effective and efficient project execution
  • Product Experience (Preferable): Control Systems, Structures, Exterior Systems, ADAS, Electro- Mechanical assemblies and PCB-A
  • Direct the management of consolidated portfolio timelines to manage portfolio level risks, issues, scope changes, and dependencies
  • Ensure effective and open communication throughout the program team and with stakeholders
  • Set up and operate the governance for the program

Experience For Fjord Program Management Director Toronto Resume

  • Strong knowledge of the functional disciplines and supply chain that require management
  • Experience in developing and documenting trade studies and performing the associated analysis
  • Experience leading and working with Integrated Teams
  • Technical domain knowledge and experience related to missile system performance and weapon system interfaces
  • Leadership experience at a construction, real estate, or development firm
  • Demonstrated ability to collaborate / partner with others to achieve goals at various levels throughout the organization and lead others to do so by example
  • Experienced program manager

Experience For IT Project & Program Management Director Resume

  • Experience in IT and business/industry work
  • Demonstrated mastery of IT full project life cycle delivery methods
  • Leading strategic teaming and working with industry supply base
  • Managing program talent and building an inclusive high performing team
  • Managing, and driving to deliver programs consisting of multiple related projects
  • Developing and executing a strategy that expands the use of system capabilities to capture new business
  • Resolving technical challenges and setting risk mitigation strategies for program activities
  • Understanding of IT Development Process / Lifecycle
  • Coordinating BD/KM prototype projects

Experience For Project Program Management Director Resume

  • Responsible for setting and managing the Steering Committee agenda and interactions with the project team(s)
  • Provide oversight on large programs, including occasionally acting as the lead or principal in charge
  • Responsible to construct and execute program and project plans based upon enterprise directive ensuring governance according to defined process
  • Integrate the reporting of the program across all of the projects making best use of available PMO capabilities
  • Responsible for leading and defining the projects scope and deliverables that support business goals and delivers the business case
  • Targeted Advertising monitors set up throughout the arena/stadium that are used for dynamic advertising, food menus, data capture, etc

Experience For Technical Program Management Director Resume

  • Evaluate performance, collaborate on goal setting, and provide feedback and guidance regarding personal and professional development opportunities
  • Coach project managers in resolving situations requiring escalation and development of teams
  • Advanced understanding of project accounting
  • Comfortable working in a fast paced, continually changing environment
  • Comfortable in a fast paced and constantly changing technology environment ( able to constantly scenario plan)
  • Help PM’s develop detailed project plans and timelines using a set of project management tools similar to Microsoft Project, Merlin, etc
  • Manage and support governance and program management structure (e.g., business case tracking and resource requirements)
  • Build the program management function within the business including structures, processes, and templates

Experience For Program Management Director, SEC Resume

  • Work with engineering groups to define capabilities, schedules and resources needed
  • Work cross-functionally to ensure processes, systems and the supporting architecture are integrated across all groups
  • Coordinate staffing on relevant projects/programs for Transportation BG
  • Present to and educate key influencers at our strategic partners to ensure they are including Pivotal in their recommended solutions/proposals to customers
  • Min 15+ years verifiable successes managing SoC/IP deliverables
  • Act as the primary liaison between stakeholders, sponsors and steering functions
  • Confident and previously engaged to deliver technical infrastructure and software programm employing appropriate lifecycles (e.g. SDLC)
  • Lead the project manager’s planning efforts and resolve resource conflicts across projects
  • Integrate the outputs from the projects turning the capabilities into the required outcomes for the stakeholders

Experience For Beacon Program Management Director Resume

  • Communicate analysis and opportunities to clients and the business in writing and verbal
  • Research conflicting and/or inaccurate data
  • Support the governance structure by instilling the discipline of policies, procedures, methodologies, and standards
  • Assist with communicating policies, practices, procedures and technical and business goals of the organization
  • Familiarity with the Missile Defense Agency, missile defense / warning programs
  • Manage a room of various roles and levels to meet stated meeting objectives and time management
  • Portfolio-level supervision and direction to project managers, as well as monitoring of staff on their execution of processes, policies, and best practices
  • Significant breadth of understanding of both aircraft and software components to manage the full scope of a complex weapon system
  • Fearless to bring up issues or alternative solutions

Experience For Integrated Program Management Director Resume

  • Confident engaging with individuals, small and large groups
  • B.S. Engineering or MBA
  • Initiate and drive brainstorming sessions
  • Manage the risks to the program’s successful outcome
  • Report progress of the program at regular intervals to the VP of Global Program Management and other key members of the management team as required
  • Working Knowledge: Requires a good working knowledge of procedures, operating methods and managerial practice; or, a combination of education and experience that develops technical skills and soft skills to perform routine assignments with proficiency
  • Manage global team responsible for design and development of a ‘Finance ODS’, supporting non-ledger Finance Reporting requirements, that is integrated with the firm’s strategic Risk-Finance Warehouse and GL reporting platforms

Experience For CCB Chase Merchant Services Program Management Director Executive Director Resume

  • Travel is a requirement and approximately 30%
  • Define and maintain portfolio, program and project governance guidelines, standards and tools
  • Proactively monitor the portfolio delivery & performance and visualize trends
  • Act as an escalation point to project managers and project participants for portfolio related questions/issues
  • Develop and implement the company’s sales and BD strategy across SAMENA markets to ensure the company has a clear path to defined growth

List of Typical Skills For a Program Management Director Resume


Skills For Project & Program Management Director Resume

  • Proven experience in horizontal leadership. Agile and adaptable to changing business requirements
  • Experience, with a strong background in leading transportation projects
  • Effectively manage staff's time to achieve division goals
  • Proven experience managing complex, multiple cross LOB projects
  • Demonstrated experience leading personnel who lead the design, development, sustainment and evolution of technical products
  • Demonstrated experience managing creative and interactive initiatives

Skills For Project / Program Management Director Resume

  • Expert level program/project management skills in development and delivery of large scale software implementations
  • General Management & Financial Skills
  • Effectively manage the scope of the multi-million dollar program and the expectation of project stakeholders
  • Demonstrated experience deploying large scale of systems
  • Industry experience, 7 or more years program management experience related to CPUs, GPUs, or chipsets

Skills For Fjord Program Management Director Toronto Resume

  • Proven leadership with complex, cross functional projects including setting scope, reaching consensus, execution, and presenting results
  • Proven expertise in motivating, communicating with, and directing a large technical program and management team
  • Extensive experience and knowledge of the requirements of Graphics customers in defining and enabling complex products
  • Experience of managing projects / programs including three throughout the full lifecycle
  • Experience and working knowledge across multiple semiconductor engineering disciplines is highly desirable
  • Knowledge and experience in plutonium science and manufacturing, as it relates to the Directorate’s nuclear weapons mission responsibilities

Skills For IT Project & Program Management Director Resume

  • Strong critical thinking, attention to detail and resolution in sometimes ambiguous situations
  • Strong understanding of the Graphics market and trends, and of semiconductor design cycles
  • Experience managing large infrastructure projects/programs
  • Direct the management of consolidated portfolio resource pools including in house and external resources
  • Consolidate and manage IT program logs for all projects within the program including issue, risk, scope change, and decisions made
  • Experience delivering CAT 1 (high risk) programs
  • Proven results in successfully managing concurrent, complex programs with short lifecycle(<12 months)

Skills For Project Program Management Director Resume

  • Digital program management and delivery management experience with roles of increasing responsibility
  • Proven track record of incubating partnerships to a high growth stage
  • Experience managing projects and/or project portfolios
  • Experience with a diverse set of project management types, methodologies, and techniques
  • Successfully create a strong team environment
  • Understanding of Government standards efforts and proven ability to apply standards to ongoing efforts

Skills For Technical Program Management Director Resume

  • Strong Microsoft Office and Project Management tools, including project metric tracking
  • Experience managing strategy and/or operations, preferably in highly-regarded consumer-facing industries
  • Experience in growing and mentoring a dynamic team
  • Extensive experience facilitating cross-functional teams
  • Change Agent: Demonstrated performance managing change in a dynamic environment with a focus on agility and innovation
  • Experience presenting to executive leadership and external customers
  • Program management experience in leading a distributed LM and contractor team

Skills For Program Management Director, SEC Resume

  • Demonstrating experience in management of 100+ personnel in a distributed environment
  • Coach and mentor project team members in an inspirational and effective manner
  • Enior Leadership experience
  • Experience with software product and program management
  • Familiarity and experience with a functional management organization construct
  • Demonstrated mission success record
  • FBM Program/Customer knowledge and experience
  • System development and integration experience
  • Demonstrates ability to drive closure and resolve complex programmatic issues/challenges

Skills For Beacon Program Management Director Resume

  • Experience preparing briefings, supporting briefings, coordinating visits, and ensuinge security procedures are followed
  • Experience leading/participating in large scale organizational Agile transformation efforts including cultural and process change management
  • Experience leading DoD R&D efforts, including DARPA and DoD service labs
  • Knowledge of testing, training, mission rehearsals. Background and/or experience in cyber security
  • Strong system and software engineering background
  • Experience working in technology organizations which develop and manufacture high-tech products
  • A strong advertising background
  • Experience/Customer Intimacy with ATL, TRMC, PEO-STRI Customer

Skills For Integrated Program Management Director Resume

  • Experience as a Control Account Manager
  • Demonstrate Full Spectrum Leadership of a team through focus on performance, results and behaviors
  • Experience in Networking Infrastructure, operations, planning or S&OP
  • Excellent communicator (written and verbal) with ability to create and deliver executive friendly communications on complex solutions
  • Working with all cross-functional stakeholders to define and execute the engineering programs

Skills For CCB Chase Merchant Services Program Management Director Executive Director Resume

  • Implementing Agile(Scrum) team processes and management of process across multiple projects managed by diverse group of project managers
  • Working knowledge of Application Life Cycle Management (ALM) systems (TFS, Rally, JIRA, VersionOne, etc.)
  • Managing proposal and marketing efforts for new elements of the system
  • Understanding of capture management process
  • Leading SWA portfolios equal to or greater than $300M per year
  • Leading cleared teams of over 1,000 resources across SWA
  • Supporting NATO Forces in multiple countries
  • Guiding technology investments for future needs
  • Leader in framing, structuring and successfully executing multi-tower, large scale change initiatives

List of Typical Responsibilities For a Program Management Director Resume


Responsibilities For Project & Program Management Director Resume

  • Coordinate planning, sequencing, packaging of all work and periodically report progress and issues to Client
  • Responsible for planning and scheduling platform program development and release goals, milestones and deliverables
  • Develop / Mature Offset solutions with key OEM’s to support solutions to develop world-class capability at the al Ain MRO
  • Support the company’s new business development and sales efforts by providing strategic delivery guidelines, scope and timeline guidance and budget estimates Play a hands-on program management leadership role on a small number of strategic client programs
  • Create products and/or solutions that enhance Dell’s ability to deliver services to clients
  • Create and execute end-to-end project plans to track milestones, timelines, project risks, dependencies and gaps
  • Lead and drive work-stream teams to develop solutions and execute on key actions

Responsibilities For Project / Program Management Director Resume

  • Confirm execution of all project deliverables (e.g., requirements, design, regulatory engagement)
  • Ensure that projects are in a controlled and auditable condition at all times
  • Identifies new opportunities to enable the firm’s technology strategy
  • Lead and develop a team of 2 program managers
  • Coordinate monthly updates with Company executive leadership team
  • Execution of the current contract
  • Lead and program manage the deployment of new processes, systems and automation
  • Lead a matrixed team to drive continuous business process and systems implementations, manage project governance, including portfolio planning and prioritization

Responsibilities For Fjord Program Management Director Toronto Resume

  • Drive the vision for growth in Program Management services
  • Implement and refine our Program Management processes and systems
  • Assist and support the strategic and tactical pursuits specific to large program
  • Serve as the Program Management Business Class Director until such time as the growth of the program demands additional support. Develop and provide mentorship for staff in the Program Management Business Class and other Business Classes and Cross Sectors that support Program Management (Project Controls, Procurement, etc.)
  • Develop the strategic growth plan, identify staffing needs, and actively manage recruiting efforts and identify metrics for determining overall program success
  • Direct efforts to utilize staff and enhance the overall success of Program Management services within HDR
  • Work with Strategic Partners to build joint solutions to grow pipelines
  • Forecast high velocity business on a Monthly & Quarterly basis for defined region

Responsibilities For IT Project & Program Management Director Resume

  • Create strategic relationships with key partner sales leaders and ensure they are mapped to Pivotal sales management
  • Develop Business Plans, and align goals and objectives consistent with corporate strategy. Align sales, marketing, and enablement activities against these goals
  • Engage and assist Partner and Pivotal field in large opportunities to help drive to completion
  • Partner closely with Pivotal Partner Solution Architects to support partner enablement efforts
  • Lead a program core team to drive a product from concept to production
  • Accountable for program success
  • Lead business and operational reviews and project manage any follow-up or outcomes
  • Prepare and deliver project status updates and business reviews to key internal stakeholders

Responsibilities For Project Program Management Director Resume

  • Understand graphics technologies and market trends as well as customer needs
  • Proactively identify opportunities for improvement and implement into approved processes and procedures
  • Knowledge of SW and HW development
  • Time management; ability to manage multiple projects simultaneously
  • Team player with passion to dig in and to do whatever it takes for business success
  • Up level status or “asks” to executive management
  • Leading multiple major cross-organizational / LOB or cross-Business Unit teams to deliver significant business results / deliverables through major change initiatives

Responsibilities For Technical Program Management Director Resume

  • Leading a single large, complex, and / or highly visible program or product team that has significant financial, reputational or regulatory risk, and requires deep and broad subject matter expertise
  • Establishing collaborative partnerships with key stakeholders and provide coaching at all levels in an emerging Agile environment; Developing and maintaining a productive working relationship with business owners, product owners, project sponsors, vendors and key clients
  • Preparing and delivering effective verbal and written communications regarding progress and status for both internal and client teams
  • Managing budgets for assigned initiatives, monitoring progress and adjusting resources and priorities accordingly
  • Assisting with developing business strategies across user personas to improve customer relationships; continually refine the process to maximize efficiency

Responsibilities For Program Management Director, SEC Resume

  • Assisting one or more major business units by acting as the thought leader for program- or product-related activities: turning strategic plans into initiatives, identifying execution / delivery approaches, defining resource needs, and navigating the resource-demand processes
  • Roll up resources for program execution, and expose resource and skill gaps
  • Proven success in program management of at least one system product from concept to production
  • Expert with NPI process. Experience with SharePoint, Agile or similar NPI process management / communication tools
  • Supporting the triage and resolution of critical program issues
  • Coordinate agreement for product based requirements included in each release. Drive decision process for inclusion of unplanned / emergency requirements (customer and internal based)
  • Coordinating BD/KM Team activity with the Government
  • Coordinating Congressional Study activities with the Government
  • Compiling BD/KM Team inputs for Congressional Report

Responsibilities For Beacon Program Management Director Resume

  • Guide cross-functional team in resolving conflicts and indecisions. Escalate when necessary
  • Manage core staff in planning, development, design, coordination, procurement and delivery of multiple interrelated construction projects on an active WWTP
  • Coordinate work with available FEMA funding and grants and complete documentation to satisfy all grant criteria
  • Provide leadership in identifying clients and pursuits
  • Direct the management of the project plans including interdependences across the IT program
  • Track and report program status. Anticipate, expose and address execution issues timely
  • Assist in continual development / tuning of HSV Program Management processes, leveraging effective program management and requirement tracking tools. Defines requirements and plans the product life cycle deployment with clear exit criteria
  • Ensures the best practiced NPI (New Product Introduction) processes used in the development and deployment. Assure compliance to company standards and procedures

Responsibilities For Integrated Program Management Director Resume

  • Assist in budget planning and tracking program expenses
  • Travel: For San Jose based Program Manager, up to 20%. For remote-based Program Manager, 50% travel required
  • Demonstrated strong planning and project management skills in managing a complex system development program, consisting of IC, system hardware, firmware, and software
  • Understand technical aspects of complex systems, guide cross-functional and detailed technical discussions during critical problem solving exercises, and keep the big picture of development and customer end goals in mind
  • Possess critical thinking. Agility in dealing with fast changing customer requirements. Ability to distill relevant information for the right audience
  • Experience in advocating for customer features in an already proven SW/HW platform, taking care in understanding the effects of new features or defaults on existing user environments
  • Proven ability to resolve conflict across high performing teams and world class technical experts in a high stress product development and customer delivery environment
  • Programmatic management of multiple projects to protect active WW Treatment Plant from future flooding
  • Microsoft Office and Microsoft Project expertise required

Responsibilities For CCB Chase Merchant Services Program Management Director Executive Director Resume

  • Manage and lead major projects/programs for design and construction management services in the NYC Metro Area
  • Actively manage and track budget, schedule and quality and report on same to Client
  • Manage and adapt Program Management Information System to management processes and workflows as required by Client
  • Develop and update management processes and procedures as required to manage the program
  • Manage budgets, certify and process periodic payments to design consultants and construction contractors
  • Process and advice Client on claims and disputes
  • Develop Contract Amendments and Change Orders as necessary to progress the work

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