Payroll Operations Analyst Resume Sample

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Jaclyn Walter
674 Lilian Shoal,  New York, NY
+1 (555) 829 7926

Work Experience

Senior Payroll Operations Analyst
11/2016 - PRESENT
San Francisco, CA
  • Participate in the 5-year and annual payroll budgeting processes by understanding business priorities and drivers of activities and costs and using that information to build budget models that accurately predict levels and timing of costs
  • Forecast store specific monthly sales and payroll plans based on forecasted volume drivers, store-specific profiles, Ross and dd’s labor standards and current budgets. Communicate plans to stores. In the future, participate in the effort to move from a monthly planning process to a weekly planning process
  • Maintain store-level rates file, updating as needed, and accurately forecast the impact of any Company-wide, state or store level wage increases throughout the year and during the 5-year and annual payroll budgeting processes
  • Accurately forecast volume drivers by store for the annual budgeting plans and the monthly payroll plan (e.g., store sales, store receipts, transactions, inventory, markdowns etc.). This entails coordination with NYBO, Transportation and Distribution Centers
  • Ensure monthly payroll plans align with existing budgets
  • Gain trust and build strategic relationship with country HR partners, Regional and Country Services counterparts, Regional Office, and country Business Heads
  • Play the role of an advisor/partner to the stakeholders and provide support to stakeholders to achieve the common goal
  • Understand the business operating model and recommend viable solutions to problems
  • Network with stakeholders in both official forum and unofficial meeting
Payroll Operations Analyst
03/2014 - 05/2016
New York, NY
  • To foster two way communication and proactive participation with HR, business and employees
  • Chance to be part of an international dynamic local and regional teams covering 30 + countries across the whole EMEA region
  • Unique opportunity to develop further result-driven expertise, specifically in the area of complex, fast growing and often sensitive HR transactional service environment
  • Deep insight into the end-to-end process design of payroll methods
  • Opportunity to initially identify service gaps and chance to come up with improvement proposals
  • Coordinate the semi-monthly payroll processing for Americas employees including
  • Display payroll operational best practices with regards to bi-weekly payroll functions
  • Process payroll and maintain payroll information as required
Store Payroll & Operations Analyst
09/2010 - 11/2013
Detroit, MI
  • Perform functional and transactional audits using interface electronic data
  • Perform entry adjustments for all types of payroll related transactions (i.e. new hire, termination, leave of absence, benefits deductions, garnishments, direct deposit, W-4 elections, state withholding certificates, etc.) into payroll system (Ultipro)
  • Import and audit Third Party Vendor transactions including, relocation, flexible spending, 401(k), etc
  • Gross to net calculations, audits and balancing
  • Cross-train designated back-up to administer and process various task and responsibilities
  • Provide training to payroll staff in the use of automated systems
  • Validate/audit hours from timekeeping system (new hires, LOA)


Argosy University - Schaumburg
2005 - 2010
Bachelor's Degree in Business

Professional Skills

  • Excellent written and oral communication skills in English and French
  • Display good communication skills to ensure customer service standards are met
  • Maintaining and distributing the payroll watch list to ensure that additional and exception payments are processed and validated
  • Validating that the ACH totals for the day are complete and sending the total e-mail to the appropriate distribution list
  • Experience creating custom reports, data connectors and providing real-time information through integrated portal
  • Global payroll experience, with companies having 1,000+ employees
  • Experience with commercial and emerging BI databases, technologies: SQL Server [SQL], SSIS, SSRS

How to write Payroll Operations Analyst Resume

Payroll Operations Analyst role is responsible for payroll, tax, research, design, reporting, training, languages, customer, english, french.
To write great resume for payroll operations analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Payroll Operations Analyst Resume

The section contact information is important in your payroll operations analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Payroll Operations Analyst Resume

The section work experience is an essential part of your payroll operations analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous payroll operations analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular payroll operations analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Payroll Operations Analyst resume experience can include:

  • Demonstrated knowledge of payroll related tax laws, accounting entries, and regulatory compliance reporting
  • Support SOX control data validations for annual walk through
  • Demonstrated ability to plan, coordinate and manage multiple projects/work initiatives at one time
  • Demonstrated ability to work under routine pressure and with highly confidential information
  • Preparing and creating standard and ad hoc reports using business report writer tools
  • Conducting weekly/semi-monthly/monthly audit reviews and coinciding closing of payroll

Education on a Payroll Operations Analyst Resume

Make sure to make education a priority on your payroll operations analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your payroll operations analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Payroll Operations Analyst Resume

When listing skills on your payroll operations analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical payroll operations analyst skills:

  • Demonstrated success in driving positive change in a fast-paced and ambiguous environment
  • Professional experience in related HR Admin field, preferably in Payroll
  • Experience with advanced Excel BI functionality and languages (Power Query [M], PowerPivot [DAX])
  • Experience with data analytics tools and languages (R, Python)
  • Related HR/Payroll experience, but fresh grads are also welcomed with relevant studies
  • Payroll processing experience

List of Typical Skills For a Payroll Operations Analyst Resume


Skills For Senior Payroll Operations Analyst Resume

  • Understanding of payroll processing and regulations
  • Monitoring and responding to inquires received via the inbox
  • Downloading the ACH return report daily and responding to positive pay exceptions
  • Managing and triaging payroll escalations for urgent or sensitive requests
  • Providing support to the payroll staff on questions and issues requiring escalation

Skills For Global Payroll Operations Analyst Resume

  • Uploading and releasing bank files on a daily basis for both Domestic employees and International employees in 46 countries
  • Confirming and reconciling bank balances between Verizon PeopleSoft system and the 3rd party bank platform
  • Loading instant issue pay cards
  • Responsible for conducting garnishment research and analysis, processing and reporting
  • Process monthly payroll for JCI entities to ensure timely and accurate payroll processing
  • Deliver high quality and efficient administration for end-to-end payroll transactions relating to employee life cycle

Skills For Store Payroll & Operations Analyst Resume

  • Review and analyze payroll error messages and determine necessary response to permit processing to be completed
  • Work with Finance, IT, Business Intelligence, and other business partners to drive the development of reporting and analytics platforms for payroll data
  • Curious with a need to understand why and how processes work
  • Intelligence and ingenuity to solve complex problems
  • Genuine passion for clean and reliable data
  • Good interpersonal and communication skills; able to interact with all levels, customers, vendors and suppliers, primarily with employees, line managers, and Field Solutions team
  • Maintain payroll data in Payroll system- Ramco timely, work closely with Field Solutions team, line managers to ensure payroll data integrity and accuracy

Skills For Payroll Operations Analyst French Speaking Resume

  • Keep informed of local labor law updates, policy from IRAS, statutory board and able to incorporate appropriate operational changes to provide correct service and support to employees and payroll
  • Perform monthly outstanding check reconciliations
  • Select processing of final payouts and preparation of manual check back-up and route for approvals
  • Run audit reports from Report Writer tools and assist in audit and payroll balancing procedures
  • Basic to intermediate payroll law and payroll production knowledge required
  • Review complex payroll reports generated by software; determine readiness to produce checks
  • Promptly identify and resolve potential complex payroll issues

Skills For Americas Payroll Operations Analyst Resume

  • Prepare and send certain information to internal and external parties as required
  • Assist employees with questions regarding pay issues and interpreting, and applying payroll and benefit laws, rules, regulations, bargaining unit contracts, policies and procedures
  • Support payroll shared service management team with preparation of documents, timelines and deliverables
  • Participate on payroll related cross-functional teams
  • Customer Service – provide a consistently high-level of customer service and manage escalated employee cases and service requests within the SLA requirements. Partner with HRDP’s, EmployeeConnect, Accounting/Finance support, Benefits & Compensation, Tax Department and managers/supervisors to ensure a strong relationship is maintained
  • Drive payroll accuracy and timeliness through the creation of clean, reliable, and scalable “single-source-of-truth” data sets
  • Partner with Payroll team and Payroll tax team to help find and automate manual workflows and train them in tools and skills to become self-sufficient as needed

Skills For Expatriate Payroll Operations Analyst Resume

  • Experiences frequent interruptions
  • Support monthly cycle review data pulling
  • Prepare professional business presentations, dashboard, and metrics that are predominantly data driven with calculated targets
  • Perform benchmarking to support improved operational effectiveness and efficiency, process re-engineering, and capacity planning with a goal to create a world-class payroll organization
  • Perform rigorous analyses on large and complex data sets from multiple ERP systems (i.e. UltiPro, Workday, Kronos) to facilitate and simplify payroll operations. Provide strategic insights, hypotheses, and conclusions based upon findings to better anticipate and meet business needs
  • Conducts on-going transactional and procedural activities in accordance with defined payroll operational procedures in an accurate and timely fashion. Prepares procedure and end user documentation. Responds to payroll data requests
  • Responsible for scheduling and monitoring of all payroll processes, including evaluation of error messages and taking the appropriate steps to resolve issues to ensure valid processing.

Skills For Contractual Payroll Operations Analyst Resume

  • Responsible for completion of all payroll tax returns and responding to external agency requests for information and clarification
  • Communicates with human resources management systems (HRMS) operations staff and the Enterprise Resource Planning (ERP) support organization in diagnosing and resolving any HRMS issues or problems and questions
  • Analyzing, recording and correcting time files
  • The timely and accurate processing of employee banking transactions and payments
  • Input, initiate and update employee banking transactions directly to payroll system meeting payroll schedule to ensure employees are paid on time
  • Generally works under existing standards and procedures; requires minimal interpretation

Skills For Citibank Berhad Kl-payroll Operations Analyst Resume

  • Provides feedback and suggestions on operational procedure and process changes to improve overall operational efficiency
  • Coordination of off-cycle requests
  • Can perform under high pressure
  • Run and create basic reports in SAP
  • Balances and releases bank files on a daily basis, both Domestic and International

Skills For Payroll Operations Analyst Resume

  • Processes timely stop payments, bank deletes and reversals and re-issues to employees appropriate
  • Review daily global ACH Notification of Change and Re-credit reports within the online bank vendors’ system to update direct deposit funds
  • Create and update employee oncycle paylines, offcycle and online check processes
  • Understand the end-to-end functional processes as well as how the functional processes integrate with the overall end-to-end payroll processes
  • Work to support the team to improve the business through technology enhancements, standardization, and simplified processes

Skills For Senior Payroll Operations Analyst Resume

  • Exercise judgment within defined procedures and practices to determine appropriate action; works on problems of moderate scope where analysis of situations requires a review of identifiable factors
  • Provide assistance in developing process documentation
  • Identify and communicate process improvements as identified in the normal performance of daily functional activities
  • Audit/process withholding tax set up and changes for employee using W-4 and multi-state tax withholding information while ensuring proper set up in employee’s tax jurisdictions using payroll software,
  • Canceling returned checks
  • Audit of employee data to ensure compliance with federal, state, and local tax laws including FLSA, FMLA, and SOX governance,
  • Audit new hires, rehires, and transfers entered into the payroll system for accuracy,

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