Merchandise Associate Resume Sample

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Tia Wyman
7503 Gleichner Points,  Detroit, MI
+1 (555) 989 6372

Work Experience

Furniture Merchandise Quality Associate
06/2017 - PRESENT
Chicago, IL
  • Identify, recommend, and implement process enhancements based on industry and brand’s best practices
  • Provide refresher and new hire training regarding the product development process and supporting timelines to ensure understanding of individuals’ respective roles and accountabilities
  • Experience in Product Management
  • Takes ownership for enhancing the customer experience. Partners with Shop Leaders and selling associates to provide superior customer service (i.e., locate merchandise, assist customers, answer phones, ring register)
  • Understands website navigation, and proactively leverages technology in order to facilitate the customer experience
  • Prints, sorts, and sets non-promotional, promotional, and seasonal signing, including floorset/typical and event signing
  • Actively stocks sales floor throughout the day with merchandise from the stock room for maximum in-stock position
  • Reconcile merchandise vendor’s monthly aging reports
  • Provide receiving services, including offloading of trucks and movement to/from stockroom, sales floor, delivery sites, customers, warehouse, sources, etc., are completed in accordance with defined procedures. Maintain dock and receiving area to standards
Merchandise Product Development Associate
10/2013 - 03/2017
Dallas, TX
  • Offload, sort, unpack, defrock, and otherwise prepare and flow merchandise to the selling floor in an efficient manner
  • Provide excellent customer service at dock pick-up, eg. load/unload merchandise into customer vehicles, respond to customer queries, resolve problems/issues, ensure merchandise is not damaged during loading, etc
  • Receive and ship merchandise in and out of unit, and support by completing required documentation and using handheld transmission. Verify the accuracy of shipments against vendor invoices, RQ/bill of lading, sales check filing and reconciliation, SIA entries and related papers. Investigate and follow up on discrepancies
  • Execute reverse logistics and inventory tasks such as RTV, MRNs, shipouts and physical inventory taking while following the prescribed processes
  • Adhere to close new practices and ensure safety standards in the work area by maintaining Dock Standards (e.g. Clearing debris, returning equipment to its dedicated home, moving obstacles that could interfere with traffic movement, etc.)
  • Assemble product and provide floor relay support within the store as required in accordance with defined procedures
  • Demonstrated collaborative and team player spirit
  • Eagerness to make a difference
Merchandise Accounting Associate
03/2011 - 06/2013
Dallas, TX
  • Customer Service & Sales – Models and holds team accountable for delivering outstanding customer service. Actively listens to customer issues to resolve problems. Demonstrates WORTH behaviors consistently. Partners with other team members when additional support is needed
  • Omnichannel (SVG 2-3 only) – Assists with the process including orders and aged and undelivered orders/returns as needed. Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed
  • General Operations – Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities. Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO’s to ensure integrity of inventory and prevent shrink. Participates in annual inventory processes
  • Performance Standards – Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance
  • Manage the end to end portfolio of large and strategic vendor accounts across multiple company channels
  • Work in collaboration with merchant teams and vendor operations to align sales and inventory goals by month, quarter & year
  • Drive scalability planning, working within vendor capacity, to achieve sales and inventory turn goals
  • Proactively identify and analyze growth trends to prevent exceeding vendor abilities and affecting the demand of the business


Grand Valley State University
2006 - 2011
Bachelor's Degree in Marketing

Professional Skills

  • Strong communication skills – verbal and Listens and responds appropriately. Knowledge and comfort in computer skills advised
  • Possess exceptional interpersonal skills across a variety of channels and an ability to build strong cross-functional relationships
  • Prior experience with Plan-o-gram software such as JDA Intactix or Space Planning
  • Building strong relationships with their delivery partners to ensure customer satisfaction
  • Working productively and effectively in a fast-paced environment
  • Professional Sports Industry experience
  • Visual Merchandise experience (1-2 years)

How to write Merchandise Associate Resume

Merchandise Associate role is responsible for events, software, retail, finance, training, procurement, wireless, reporting, assembly, insurance.
To write great resume for merchandise associate job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Merchandise Associate Resume

The section contact information is important in your merchandise associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Merchandise Associate Resume

The section work experience is an essential part of your merchandise associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous merchandise associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular merchandise associate position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Merchandise Associate resume experience can include:

  • Proficient in Microsoft Office – Advanced experience with excel
  • Understanding and creation of sales reporting for merch and vendor teams
  • Create fixture orders as needed using procurement system (ePro) ordering tool
  • We are centrally located between Seattle and Tacoma, allowing easy commuting to and from work
  • Obsessed with delivering great products to customers
  • Maintain accurate records of deployed plan-o-grams by Center for use in retail analysis and space planning

Education on a Merchandise Associate Resume

Make sure to make education a priority on your merchandise associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your merchandise associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Merchandise Associate Resume

When listing skills on your merchandise associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical merchandise associate skills:

  • Team player/works effectively with peers and supervisors to accomplish tasks
  • Paying attention to fine details while working with solid wood and other natural materials
  • Stock/Inventory experience (1-2 years)
  • Invoices to be matched prior to due date
  • Customer Service experience (1-3 years)
  • Merchandise experience (1-2 years)

List of Typical Skills For a Merchandise Associate Resume


Skills For Furniture Merchandise Quality Associate Resume

  • Related experience with a retailer over 500+ locations
  • A strong hourly wage
  • A strong hourly wage + overtime
  • Being self-driven and focused throughout the day
  • Documentation regarding vendor deductions to be sent out weekly

Skills For Merchandise Product Development Associate Resume

  • Problem solving in a variety of situations
  • Enjoy finding new and efficient ways to do things
  • We are proud of our 27,000-square-foot facility located south of the Denver TECH center and two miles from the Bronco's training facility
  • Our 29,000-square-foot facility is beautifully landscaped and welcoming for both customers and staff members alike
  • Notifications of shortages and overages to be investigated within 24 hours
  • Price differences to be sent out daily
  • Obtain 85% of available discounts as required
  • Invoices and receipts to be cleared or identified within 30 days

Skills For Store Visual Merchandise Associate University Mall Belk Resume

  • Matched invoices to be filed weekly
  • Customer inquiries addressed within 24 hours
  • Customer inquiry escalations less than 3 per month
  • Familiarity with Westchester, NY area
  • Attend each home game
  • Our Furniture Prep & Assembly Associates’ strengths include
  • Physical requirements: climbing ladders up to 12’ tall, ability to regularly lift up to 25 lbs. and occasionally lift up to 50 lbs. from floor to waist or chest height, operate power tools (screw driver & drill), able to stand, bend, twist, squat, kneel and walk for long periods of time, while adhering to safety policies and expectations
  • Love to be part of a team, but can work independently

Skills For Merchandise Accounting Associate Resume

  • See opportunities instead of problems
  • Our Kent Delivery Center serves our customers in the Seattle metro area
  • Location of Delivery Center: 22405 66th Avenue South; Kent, Washington 98032
  • Our 33,500-square-foot facility opened in the Fall of 2012, with state-of-the-art technology and new delivery equipment
  • Our Centennial Delivery Center serves our customers in the Denver metro area

Skills For Accounts Payable Merchandise Associate Resume

  • Location of Delivery Center: 6840 South Quentin Street, Suite 140; Centennial, CO 80112
  • We support our community through a volunteer partnership with Urban Peak, an organization that supports homeless youth in Denver
  • Our Moonachie Delivery Center serves our customers in the New York metro area
  • Location of Delivery Center: 9 Garden Street, Moonachie, NJ 07074
  • Our facility is 60,000 square-feet, and located just one mile from Met Life Stadium, The Izod Center and the Meadowlands Race Track
  • We dedicate many volunteer hours to our community partner, the Hackensack River Keeper. We also support The Ali Forney Center through the partnership with our Chelsea/SoHo retail teams
  • Our Billerica Delivery Center serves our customers in the Boston metro area

Skills For Merchandise Production Associate Resume

  • Location of Delivery Center: 1 Enterprise Drive, Suite 100; Billerica, MA 01821
  • Billerica was recently noted as one of Massachusetts' top five most affordable cities; boasting two rivers, numerous parks, Lake Nuttings and a classic New England town center
  • Career Development Coaching
  • A comprehensive benefit package, including three week of paid vacation
  • Throughout their career, our Furniture Merchandise Quality Associate enjoy being able to go deeper in their roles and are given additional opportunities to serve within their teams and communities
  • Facilitate the creation of the retail product component of the field communication vehicle on a regular basis including special alerts as needed

Skills For Associate, Accounts Payable Merchandise Resume

  • Serve on company-wide merchandising initiatives to support visual team such as real estate remodels
  • Refine retail merchandising processes to improve field compliance and ease of execution
  • Communicate all changes and challenges to all levels of the organization
  • Schedule and hold meetings with company stakeholders to plan and execute large volume growth
  • Help prepare inventory/production plans by month and season, in collaboration with merchant and vendor

Skills For Merchandise Flow Associate Resume

  • Ensure all products are in line with policies, procedures, and compliance standards
  • Possible travel to fulfillment centers and vendor sites to strategize business growth and/or business competencies
  • Think critically, diagnose problems, execute plans, meet deadlines, and manage multiple projects at the same time
  • Able to work independently, think quickly, and drive impact within portfolio, department & company
  • Respond appropriately to changes in direction or unexpected situations
  • Create and maintain retail product layout schematics (plan-o-grams) via professional software such as JDA Intactix

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