Manager, Payroll Resume Sample

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Kraig Jenkins
8443 Ritchie Spur,  Detroit,  MI
+1 (555) 805 4535

Work Experience

Manager, Payroll
11/2015 - PRESENT
New York, NY
  • Executes the implementation and measurement of guest service standards within the Payroll Department consistent with the company’s core service standards and brand attributes
  • Hire, train and provide ongoing development opportunities for payroll operations staff. This development includes training on all payroll and case management systems. This also includes training on all payroll practices to ensure compliance with wage and labor laws, Federal, State and Local laws, and all Express Scripts’ policies and procedures as they relate to payment of employees
  • Manage the Payroll department in line with best practices to provide the highest level of service, accuracy and reliability
  • Ensure compliance with federal, state and local payroll tax laws and regulations
  • Work collaboratively with HR, Treasury, Tax and Legal on all employee compensation matters
  • Work with Stock Administration with respect to equity-related transactions (ISOs, Non-Quals., RSUs and ESPP)
  • Prepare month end accrual payroll journal entries
Senior Manager, Payroll
06/2009 - 10/2015
Phoenix, AZ
  • Select, manage and motivate all payroll staff
  • Be the owner and champion of all payroll SOX compliance and process documentation
  • Manage and co-ordinate any new payroll system improvements and implementations
  • Provide monthly and ad hoc reporting to senior management
  • Manage or work with 3rd party international payroll service providers, as well as interface effectively with other Fitbit legal entities
  • Communicate effectively with and provide high level support for all internal customers
  • Establishes and maintains workflows and procedures for function and ensures staff compliance
  • Manages the development, testing, and implementation of new or modified systems changes to meet shifting requirements; keeps current on human resource/payroll legislation and technologies regarding impacts to processing data. Recommends new equipment or software to support Employee Services’ objectives
  • Strong proficiency and experience with complex data processing, including Microsoft Excel and Microsoft Word, relational databases and data extraction/mining
Manager Payroll
01/2005 - 12/2008
Los Angeles, CA
  • Overseeing the preparation and processing of payroll for Blackboard’s 3,000+ domestic and international employees; reviewing and ensuring accuracy
  • Setting the tone and ensuring a high level of customer service is provided to both internal and external customers
  • Developing, implementing and maintaining policies and procedures for company-wide payroll processing and accounting
  • Managing payroll vendor relationships domestically and internationally
  • Managing payroll staff; coaching, mentoring and providing leadership development to team members
  • Developing, updating and monitoring all internal controls to accurately report financial information for the payroll department
  • Ensuring compliance with U.S. and global regulatory requirements


National American University - Independence Campus
2000 - 2004
Bachelor's Degree in Accounting

Professional Skills

  • Excellent communication skills, both written and verbal; excellent customer service and problem solving skills
  • Experience in Marketing and product management skills and quantitative skills
  • Strong skills in multi-tasking and prioritizing multiple deliverables and distractions
  • Strong Customer Service Experience and Skills are necessary
  • Strong organization/time management skills to manage multiple, diverse and potentially conflicting priorities
  • Good planning and organizational skills to be able to multi-task while prioritizing various accountabilities and meet deadlines are required
  • Excellent organizational, problem-solving, and mathematical skills

How to write Manager, Payroll Resume

Manager, Payroll role is responsible for payroll, leadership, analytical, excel, customer, business, presentation, organizational, interpersonal, software.
To write great resume for manager, payroll job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Manager, Payroll Resume

The section contact information is important in your manager, payroll resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Manager, Payroll Resume

The section work experience is an essential part of your manager, payroll resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, payroll responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, payroll position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Manager, Payroll resume experience can include:

  • Detail oriented with strong analytical, problem solving skills and the ability to manage multiple projects effectively
  • Excellent skills in communication, business partnering and people management skills
  • High level of leadership skills, motivator of staff and strong organization and accuracy skills
  • Strong managerial leadership skills and experience
  • Demonstrated strong leadership skills with the ability to define a clear vision and motivate others to achieve required goals
  • Demonstrated financial skills, such as payroll and general ledger accounting

Education on a Manager, Payroll Resume

Make sure to make education a priority on your manager, payroll resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, payroll experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Manager, Payroll Resume

When listing skills on your manager, payroll resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical manager, payroll skills:

  • Strong Excel and data mining skills required
  • Excellent organizational, attention to detail, and time management skills, to meet payroll and period closing deadlines
  • Strong interpersonal skills with the ability to build relationships across all our business partners
  • Proven leadership skills - ability to motivate others to quickly achieve results in a matrixed environment
  • Solid interpersonal skills; ability to interact with all levels of the organization with diplomacy and tact
  • Organized, detailed, meticulous, and with good math skills

List of Typical Experience For a Manager, Payroll Resume


Experience For Senior Manager, Payroll Resume

  • Excellent verbal,w ritten and customer service skills
  • Excellent MS Office skills; proficient in MS Excel
  • Strong leadership and change management skills are required
  • Strong experience in development of efficiencies in payroll processes, directing changes, and internal controls
  • Strong knowledge and experience of Quarter End and Year End Reconciliation
  • Experience in developing and/or evaluating process mapping, workflow design, and control activities required
  • In-depth knowledge of US tax payroll regulations and reporting requirements, including current federal and multi-state payroll tax experience
  • Experience with requirements and processes related to payroll processing required, including knowledge of unique groups like union and executive populations
  • Management experience in human resources, payroll or accounting processing service environment required

Experience For Senior Manager Payroll Resume

  • Experience with developing roadmaps, budget planning, and product strategy for payroll offerings
  • Previous technical and operating experience with SAP required, and WFS and Success Factors an advantage (?)
  • Experience working with a significant non-exempt employee base is required
  • Experience managing a payroll team
  • Experience with payroll accounting
  • Champion the department’s process improvement efforts to drive efficiency and accuracy with a focus on ensuring strong controls are in place
  • Experience and knowledge of HCM products, payroll and or payroll taxes, and government regulations pertaining to payroll
  • Work in a dynamic, fast paced, team environment with changing roles, responsibilities, and priorities
  • Work with the payroll team to research and respond to pay related inquiries by using discretion and effective oral/ written communication

Experience For Manager Payroll Resume

  • Management and supervisory experience
  • Experience with executive deferred compensation and performance-based compensation arrangements
  • Maintains an effective level of business knowledge about the enterprise, its technology, its businesses, goals, and culture as it affects the payroll strategy
  • Extensive knowledge of or experience in PeopleSoft Payroll
  • Extensive Project Management experience with all phases of project lifecycles and deliverables

Experience For Manager, Payroll Operations Resume

  • Knowledge of or experience of internal controls
  • Attentive to details and deadlines; ability to manage multiple priorities
  • Define product roadmap and priorities that clearly map out the vision and direction of US Payroll
  • Experience as a payroll business analyst, product manager or consultant
  • Good knowledge of payroll system and high proficiency in Excel
  • Experience with SAP or equivalent ERP product software desired
  • Ensure that the organization's investment in technology is leveraged and its strategic potential is maximized to support Aetna's direction and priorities

Experience For Associate Manager, Payroll Resume

  • Experience with APAC payroll operations in an outsourced environment
  • Handle multiple tasks, set priorities and meet deadlines in a high-volume, fast-paced environment
  • Ensure that ALL aspects of product delivery (sales, implementation, service and support) operate according to organizational best practices
  • Works with the business prior to product launch to ensure the business is ready to sell, implement, support and promote the new features for Payroll
  • Showcases product expertise and actively engages in external thought leadership activities, demonstrates knowledge of competitors’ products
  • Experience with Agile / SCRUM product development methodologies
  • Leads, evaluates and develops staff. Challenges employees and encourages an effective, cohesive, collaborative team environment
  • Strong knowledge of Wage and Hour and Payroll Withholding Tax Compliance
  • Builds strong working relationships with various cross-functional groups throughout Human Resources

Experience For Manager Payroll Services Resume

  • Strong knowledge of payroll recorded to the general ledger and balancing
  • Develop effective working relationships with all department managers
  • Develop strategic recommendations on processes/project approach, timing, priorities and deliverables where appropriate
  • Strong Ability to learn new systems and procedures
  • Strong knowledge of Multi State and Local taxes, Wage and Hour, and Department of Labor Compliance and Laws
  • Develop understanding of GL reporting and build good working relationship with Finance with regards to queries and reconciliations
  • Provide leadership to APAC payrolls and develop a strong payroll team

Experience For Manager Payroll, Office Based Resume

  • Previous experience, ideally within a pan-Asia Pacific payroll environment, with emphasis on Singapore, Australia, Hong Kong, Japan and China
  • Previous experience of ADP Streamline and other ADP platforms
  • Previous experience of Workday HRIS System
  • Previous experience with Time & Labor systems
  • Experience with ADP's Employee & Manager self-service
  • Continually able to prioritize assignments, meet deadlines and achieve departmental/personal goals
  • Strong work ethic, and maintains highest levels of integrity and professionalism
  • Three (3) years supervisory experience, preferably in payroll

Experience For Manager Payroll Tax Resume

  • Previous payroll implementation experience, desirable
  • Reviewing and maintaining timely tax filing for all of companies and locations
  • Reporting - Supporting internal reporting requirements eg. month end reports, annual leaves, etc
  • Working knowledge of DOL standards and the overall understanding of wage issues and their impact on financial statements
  • Establishing/maintaining policies, standards, processes and templates

Experience For Assoc Manager, Payroll Resume

  • Checking and auditing of all payrolls
  • Understanding and knowledge of Bank policies and procedures
  • Providing process specific sign-off or approval where needed for payroll activities for example: Payroll file approval, audit approvals
  • Working knowledge of PeopleSoft, Kronos, Oracle or similar HRIS software is required
  • Providing technical expertise and leadership in all payroll related areas to the university in general as well as their staff
  • Processing monthly and bi-weekly payroll timely and efficiently
  • Auditing pay records (hourly pay records and PTO)
  • Ensuring employees are correctly coded for legislative compliance (tax compliance, etc.)
  • Ensure optimal staffing to support business need ad efficient operation of department, including developing and maintaining payroll staffing contingency plan

Experience For Manager, Payroll Tax Resume

  • Manages payroll function of processing time cards, compiling payroll statistics, maintaining payroll control records and calculating payrolls
  • Ensure controls are in place by the team for checking, processing payroll and sending payroll file to & from vendor/in-house payroll provider
  • Responsible for providing accurate and timely processing of the semi-monthly employee payroll including expatriates
  • Lead team in resolving tax, withholding, garnishment, and wage/hour issues for payroll processing
  • Maintains payroll information by designing systems; directing the collection, calculation, and entering of data
  • Provides leadership ensuring consistent procedures and policies resulting in accurate and timely payroll processing

List of Typical Skills For a Manager, Payroll Resume


Skills For Senior Manager, Payroll Resume

  • Demonstrated leadership skills and direct report management experience with the ability to lead, coach and mentor high performing teams
  • Strongly demonstrated time management skills
  • Self-starter with strong organization skills and the ability to multi-task and prioritize workload
  • Self starter and have strong analytical and problem solving skills
  • Have excellent communication skills as the process would involve a considerably high level of interaction with various customer groups

Skills For Senior Manager Payroll Resume

  • Demonstrated oral and written communication and managerial skills
  • Work requires good interpersonal, organizational, supervisory, and analytical skills
  • Strong verbal and written communication skills. Articulate ideas clearly and to the point required
  • Establish tactical priorities, annual goals, and deliverables and be able to socialize and communicate these effectively
  • Strong, oral and written communication skills required

Skills For Manager Payroll Resume

  • Strong project management and payroll system implementation skills
  • Strong leadership and employee management skills and the ability to promote and maintain open communications and a collaborative team environment
  • Committed to excellence, continuously look for improvement, ability to work independently, and highly organized with excellent follow-up skills
  • An effective communicator with all levels of the organization, written and presentation skills
  • Strong analytical, communications and human relations skills
  • Excellent communication, presentation, and customer service skills are essential

Skills For Manager, Payroll Operations Resume

  • Strong computer skills and knowledge of MS Excel
  • Demonstrated leadership skills and the ability to meet deadlines while managing multiple projects in a fast-paced environment
  • Strong communication, leadership and customer service skills
  • Prior accounting experience utilizing SAP R/3 software or experience with a similar size enterprise business management and general ledger system required
  • Prior payroll tax experience and payroll audit experience required
  • Excellent consulting, collaboration and communication skills
  • Excellent verbal and written communication skills with the ability to present complex ideas and recommendations to technical and non-technical audiences
  • Outstanding communication, collaborative and presentation skills
  • Seven (7) years - Payroll experience, including General ledger accounting experience and understanding of GAAP

Skills For Associate Manager, Payroll Resume

  • Demonstrated experience leading project implementation or leading a production environment
  • 3) Exceptional communication skills to staff, employees and vendors, occasionally under challenging circumstances
  • Leadership skills, including the ability to influence the internal culture
  • Payroll operations experience or an equivalent combination of education, training, and experience
  • Management experience and experience in developing payroll end-to-end strategy
  • Passion in understanding employee payroll issues and to communicate solutions effectively, professionally, and respectfully
  • Prior experience using Microsoft Office Applications

Skills For Manager Payroll Services Resume

  • Experience in managerial experience
  • Effectively interact with employees and managers
  • Effectively resolve the queries & timely communication of both internal and external issues
  • Work requires ability to effectively interpret and apply organizational policies, procedures, and systems
  • Demonstrated ability to hold information confidential with excellent judgment required
  • Able to listen and relate well to others, while tactfully and effectively expressing opinions
  • Demonstrated ability to meet or exceed objectives through effective and efficient use of staff, procedures, policy, systems and processes
  • Strong experience with global mobility practices

Skills For Manager Payroll, Office Based Resume

  • Design, establish, and maintain structure and staffing to effectively accomplish the organization's goals and objectives
  • Strong payroll system experience with the ability to troubleshoot system issues
  • Work and manage employees effectively within a collaborative team environment
  • Demonstrated ability to lead the development of a strong business case
  • Proficient in Microsoft Office Suite with intermediate or advanced Excel skills
  • Exceptional interpersonal and communication skills with the ability to work with all levels of personnel, from staff to executive management

Skills For Manager Payroll Tax Resume

  • Prior supervisory experience in a business environment
  • Advanced knowledge of MS Office skills, particularly Excel (pivot tables, filters, v-lookup)
  • World-class customer service skills
  • Proven team leader with a track record of team development and driving strong performance within a diverse (and sometimes decentralized) team
  • Prior domain experience in Payroll Services in a multi- national organisation
  • Engaging people manager with change management and transformation experience

Skills For Assoc Manager, Payroll Resume

  • Working experience with payroll tax at the federal and state levels
  • Understanding and strong familiarity with US payroll regulatory and compliance landscape
  • Strong involvement in managing equity transactions (RSU, Non Qualifying Stock Option and ESPP) for payroll and tax reporting purposes (W2 reporting)
  • Recruit, lead, manage and develop a diverse U.S payroll team using effective training, performance assessment and coaching techniques
  • Experience with researching payroll requirements, writing detailed design documents, and creating presentations & demos
  • Solid understanding of payroll, tax laws including multi-location payroll and taxes
  • Relevant working experience using SAP Payroll and/or SuccessFactor Employee Central
  • Good knowledge of regional payroll, payroll processing and payroll accounting
  • Experience monitoring and improving Payroll and related business processes

Skills For Manager, Payroll Tax Resume

  • Prioritize, exercise judgment and anticipate needs in a multi tasking and rapidly changing environment
  • Strong understanding and Set up State and Local taxes in ADP payroll for employee tax profiles including work and live in" locals multistate
  • Experience in payroll process, timekeeping systems and quarterly/annual tax filing process
  • Supervisory experience in payroll and/or accounting required
  • Strong knowledge of Accounting Principles and ability to manage complex reconciliations
  • Excellent analytical and problem solving with confidence to make decisions and manage escalations

List of Typical Responsibilities For a Manager, Payroll Resume


Responsibilities For Senior Manager, Payroll Resume

  • Proactive, assertive, strong analytical and creative problem solving skills
  • Demonstrated leadership, interpersonal, communication and customer services skills
  • Ensuring the monthly and bi-weekly payrolls are run accurately and effectively
  • Experience with systems, integrations, and a complex technical landscape required; experience working with IT organizations required
  • Superior Analytical skills and ability to create analytical reporting for business partners
  • Leadership, project management, change management, and mentoring skills

Responsibilities For Senior Manager Payroll Resume

  • Proven track record for successfully administering a large-scale service and improving mechanisms for delivering good service
  • Manage and work effectively with third party vendors, HR partners, and other functions
  • Experience preparing and filing US Multi-state, Canada Tax returns
  • Manage payroll relationship with Bank of NY including special handling requests and validation of bank transmission issues
  • Manage shifting priorities while maintaining focus on business objectives
  • Experience with Ultimate Time management (UTM) timekeeping

Responsibilities For Manager Payroll Resume

  • Good knowledge of spoken and written English and French (Level 4) in order to provide detailed explanations and reports on complex matters
  • Previous experience with Payroll accounting
  • Payroll experience in Management role
  • Experience with an ERP such as Peoplesoft, Workday, etc
  • Analyzing work processes and outcomes against established policies and standards, reporting findings and making recommendations for improvements
  • Managing and leading continuous improvement initiatives; implementing changes to processes and system enhancements related to payroll delivery
  • Developing and delivering training as required

Responsibilities For Manager, Payroll Operations Resume

  • Overseeing and engaging in user testing for pay related HRIS projects
  • Developing and documenting procedures related to payroll and HRIS End Users
  • Researching complex cases arising from grievance or legal settlements, and develops recommendations for implementation within legal/payroll framework
  • Ensuring payroll continuity process is in place during system issues or work stoppages
  • Ensuring compliance with payroll-related legislation and regulations
  • Overseeing payroll remittances and the production of annual tax documents
  • Managing a team of Payroll staff

Responsibilities For Associate Manager, Payroll Resume

  • Leading payroll related HRIS Projects
  • Expense analysis, trends, G/L data reporting/querying/analysis and forecasting
  • Ensures that associated accounting transactions follow US Generally Accepted Accounting Principles and ABB’s corporate accounting policy
  • Ensure prompt maintenance of staff records at all times including archiving and filing
  • Handle various daily transaction requests including special routing or handling
  • Participate in the design, development, testing, implementation and documentation of accounting systems and related interfaces
  • Responsible for providing payroll reports as needed to persons with responsibility for department’s personnel spending

Responsibilities For Manager Payroll Services Resume

  • Support FP&A by providing department salary reports as requested for budgeting and forecast activities
  • Manage fiscal and calendar year-end processing of all payroll and timekeeping year end close out
  • Act as backup for Payroll Specialist during peak periods, employee absences, or staffing emergencies
  • Assist with administering payrolls following Pay policies
  • Work with Benefit Director on executing special updates, requesting special payments, and Alternate Savings Plan pay out
  • Work on identifying strategic changes to processing and assignments as well as on disciplinary actions for staff

Responsibilities For Manager Payroll, Office Based Resume

  • Manage day to day issues relating to processing of payroll
  • Coordinate and ensure ongoing compliance with SOX
  • Background working in a publicly-traded, high-tech, high-growth company
  • Able to multi-task in a high paces environment responding to both employee and management needs
  • Accountable for managing Payroll vendors
  • Analyze and resolve various payroll related issues. Liaison with payroll processor for all on-going support and software enhancements/ improvements
  • Report all officer compensation for annual proxy reporting
  • Provide reports to HR, accounting and management. Generate ad-hoc queries
  • Respond to auditing and regulatory inquiries on a timely basis

Responsibilities For Manager Payroll Tax Resume

  • Responsible for testing of enhancements and FLSA adjustments in SAP
  • Oversee the accurate calculation and payment of salaries, wages, complex commissions, bonuses, and taxes, and ensuring compliance with payroll regulations
  • Familiarity with the University’s financial and human resources systems, general accounting procedures desirable
  • Work closely with payroll team to maintain the timekeeping system and upload data exports/imports and reconcile all information has been loaded accurately
  • Manage the payment process and ensure accurate and timely check distribution according to State law on all employee terminations
  • Work closely with the payroll team to process supplemental payments including relocation and taxable fringe

Responsibilities For Assoc Manager, Payroll Resume

  • Monitor off-shore performance vs. SLA’s
  • Address, bank account info, etc.
  • Work closely with HR team on an Employee’s Life Cycle from NH to Termination to produce payroll
  • Support the payroll reconciliation improvement process; prepare templates and schedules for reconcilers to be used as a standard reconciliation backups
  • Keep up to date on legislation and regulation changes that affect the payroll process. Maintain knowledge base and resource information for multi-state payroll processing
  • Strong leadership skills, ability to prioritize tasks/responsibilities, meet deadlines and thrive under the pressure of time constraints while maintain accuracy and focus on attention to detail
  • Defines the process, mission, vision, tactics, goals, objectives, KPIs (Key Performance Indicators), and the measures that are aligned with the Payroll organization’s strategies

Responsibilities For Manager, Payroll Tax Resume

  • Ensure the proper reporting and payment of Payroll taxes
  • Oversee payroll programs, processes, policies, system functionality, and the day-to-day management of the payroll operations
  • Ensure labor agreements are interpreted correctly
  • Research and resolve payroll disputes both internally and externally
  • Identify requirements for system modifications and ensure accurate implementation

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