Learning Technology Resume Sample

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Shaylee Sanford
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Work Experience


Learning Technology Specialist
08/2016 - PRESENT
Boston, MA
  • Ensure that Learning technology investments support EY’s strategic objectives, and Learning transformation strategy
  • Experience in developing and delivering large scale learning technology architectures and solutions within global organizations (corporate or partnership)
  • Build strong relationships with professors, faculty and administrators - become their trusted adviser for higher education content and continuously identify new publishing opportunities
  • Lead the strategic operations, consulting, and client support for the Enterprise Learning Technologies team and the daily operations of the enterprise Learning Technologies team
  • Ensure LMS related processes and policies are cost effective, and support the Employee Value Proposition and ensure the LMS Program is aligned to the T&LE strategy and business unit priorities
  • Ensure requirements for global and extended enterprise constituents are incorporated into strategic and operational decision-making, including Agents, Encompass, Contractors, Canada, Northern Ireland and India, etc
  • Support the Learning Solutions Center of Excellence through direct management and sponsorship of the Learning Technologies Community of Practice
  • Manage the LMS program to ensure that new learning offerings, processes and employee communications are aligned with the business strategy, providing input during design
Learning Technology Analyst
05/2011 - 06/2016
Chicago, IL
  • Through consulting support to HRBPs and business unit clients, gain an understanding of business unit priorities and recommend LMS solutions; conduct stakeholder and risk analysis on key LMS issues in support of business unit and enterprise Learning initiatives
  • Leverage quantitative/qualitative trend data to draw conclusions to help drive solutions, tools and learning vehicles and develop and manage learning process governance protocols and internal client communications and branding
  • Influence Allstate’s adoption of emerging technologies and learning trends based on best practice research, internal/external benchmarking, participation in professional associations, etc
  • Implement strategic direction for the LMS with consideration given to business needs and compliance requirements and overall governance that ensures effective and efficient LMS operations
  • Gather learning management needs from T&LE and business units and translate into requirements, processes, and configurations for the LMS program and the learning operations team
  • Implement governance around LMS administration access to ensure expertise and overall data integrity are maintained
  • Partner with vendors to assure reliability and value for the enterprise including: financial, upgrade cost/benefit, customizations, service level requirements, escalations, issue resolution, and decisions on urgent break fixes
Learning Technology & Consultant
03/2006 - 02/2011
Los Angeles, CA
  • Collaborate with Learning Delivery team to manage LMS issue escalation Partner with the internal HR technology team to manage all integration points, including network, systems, helpdesk support, virtual classroom, metrics and evaluation, etc
  • Ensure proper connections between systems and processes to design, develop and roll out courseware on enterprise LMS
  • Recommend e-Learning content vendors with respect to skill sets, tools, and success in organizational environment
  • Works on assignments dealing with the routine and daily operation, use, and configuration of the Cornerstone Learning Management System
  • Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements
  • Acquires and maintains knowledge of current technology as it applies to LMS software and systems
  • Maintains procedures and policies to ensure the security and integrity of systems/networks
  • Acts as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver, track training and measure performance to meet organizational objectives
  • Creates and updates resources to train and support learners on how to use the technology for online and professional development

Education


University of San Francisco
2001 - 2005
Bachelor's Degree in Instructional Design

Professional Skills


  • Excellent communication skills, including editing and proofreading skills
  • Demonstrated organizational skills in handling, directing, and prioritizing multiple and complex assignments/ projects and maintaining budgets and records
  • Highly creative problem solving skills, coupled with exceptional process and project management and execution skills
  • Excellent communication skills with strong client service orientation
  • Excellent interpersonal skills and ability to effectively interface with all levels of the company
  • Outstanding presentation and communication skills; demonstrated ability to influence clients and colleagues
  • Excellent communication and influencing skills (written and oral) with a collaborative approach to working with colleagues, partner agencies and suppliers

How to write Learning Technology Resume

Learning Technology role is responsible for training, learning, organizational, interpersonal, design, basic, research, consulting, reporting, excel.
To write great resume for learning technology job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Learning Technology Resume

The section contact information is important in your learning technology resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Learning Technology Resume

The section work experience is an essential part of your learning technology resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning technology responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning technology position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Learning Technology resume experience can include:

  • Leverage LMS data and analytic tools to create reports that inform KU and client groups’ PDCA efforts, with an emphasis on illustrating return on investment associated with KU programs
  • Recommend best practices that can be integrated into the design and development of courseware to enable those objects’ successful administration in the LMS
  • Demonstrated skills in the creation of content across varied delivery modalities, including Learning Management Systems
  • Experience effectively supervising student workers
  • Experience with Learning Management Systems and other web-based technologies that facilitate the creation and delivery of learning experiences
  • Creates and facilitates frequent user training on the LMS, ranging from basic to advanced skills

Education on a Learning Technology Resume

Make sure to make education a priority on your learning technology resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning technology experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Learning Technology Resume

When listing skills on your learning technology resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical learning technology skills:

  • Prioritise and manage multiple tasks, with excellent organisational and project management skills
  • Demonstrated effective supervisory, interpersonal and leadership skills; ability to work independently with little direction
  • Excellent communication, writing, editing, and proofreading skills
  • Proven influencing skills in a challenging, matrixed environment and at executive levels Computer proficiency in Word, Excel, Outlook and PowerPoint
  • Flexible and innovative team player; ability to work effectively within an environment with constantly changing priorities
  • Excellent collaboration skills, working with project teams

List of Typical Experience For a Learning Technology Resume

1

Experience For Learning Technology Specialist Resume

  • Work effectively with cross-departmental teams with experience in leading project initiatives across multiple learning teams
  • Creativity and strong conceptual and systems thinking skills with ability to make connections
  • Organizational skills, with the ability to multi-task and juggle priorities
  • Excellent instructional design and development skills
  • Prior people-management experience, preferably in a training environment
  • Demonstrated experience developing content for mobile delivery
  • Demonstrated experience working with video and audio
  • Well-developed written and oral communication skills and the ability to apply these across all virtual and remote working environments
2

Experience For Learning Technology Manager Resume

  • Demonstrated experience managing P&L budgets & financials
  • Personal presence, program knowledge and communication skills to work with business leaders, and a broad range of training administration and delivery vendors
  • Experience with AEM (Adobe Experience Manager) CMS
  • Work effectively in a highly matrixed and virtorganization
  • Basic project management/organizational skills
  • Prior work experience with emphasis on support of infrastructure systems and related technologies
  • Significant knowledge of and experience with current learning management systems and eLearning authoring tools (preferably Adobe Creative Cloud and Captivate)
  • Experience implementing learning technologies such as LMS’, authoring tools (i.e. Articulate and Captivate), multimedia development tools
3

Experience For Learning Technology Analyst Resume

  • Experience with leading learning technologies acquisition and contract negotiations
  • Skilled at managing employees in a matrix environment and facilitating cross-functional collaboration
  • Experience working with learning management systems (LMSs)
  • Support with measuring the business impact of digital learning initiatives and demonstrate a return on any investment made
  • Demonstrated ongoing learner with knowledge in human performance, including methods of analysis and identification of performance solutions
4

Experience For Senior Learning Technology Specialist Resume

  • Experience in eLearning Course Authoring
  • Experience in the development of eLearning systems and content, and an understanding of instructional design principles
  • Experience with learning management systems and digital learning tools/solutions and assessment/evaluation tools
  • Experience with MOOCs, micro learning, simulations, virtual reality, augmented reality, self-paced and video-based learning
  • Experience with Learning Management Systems and database knowledge
  • Experience with learning content management systems (LCMSs)
  • Identifies and prioritizes system issues, assists in diagnosing root causes, and discusses findings with management
  • Experience in Learning Management System Administration
  • Experience with Sharepoint Collaboration/Publishing
5

Experience For VW Learning Technology Specialist Resume

  • Experience in Oracle HRIS, and the implementation and use of an enterprise-wide learning management system
  • Experience teaching in a higher education environment
  • Experience in a learning & development organization
  • Demonstrate and explain LMS capability as needed to provide options and solutions for internal users and clients
  • Collect change requests, system alterations and customization requests for prioritization with the TrueBlue LMS Administrator
  • Experience with taxonomy management
6

Experience For Learning Technology Consultant Resume

  • Experience developing web content pages using HTML and CSS
  • Experience in learning coordination, operations, and/or system administration
  • Experience with Advanced Distributed Learning (ADL) SCORM standards
  • Partner with teams across Facebook to identify, implement and upskill the broader team on an array of digital learning tools/solutions
  • Monitor and report effectiveness of all training conducted. knowledge checks, course evaluations and tests
  • Detailed quality assurance review of course setup and design prior to live release for implementation
7

Experience For LMS Administrator Learning Technology Specialist Resume

  • Makes decisions based on organizational priorities; utilizes financial data and tools as directed
  • Knowledgeable of and supports alignment with improvement priorities and regulatory continuous readiness
  • Passion for technology, excellent customer service and troubleshooting. Understanding of LMS, LCMS, and Incident Tracking platforms
  • Evidence of ability to explore customers’ needs and adapt accordingly to ensure a quality service is delivered
  • Strong knowledge of Microsoft Outlook, Office, SharePoint and internet usage
  • Keeping abreast of the latest industry trends within digital learning marketplace and introduce them where appropriate
8

Experience For Manager of Bsro Learning Technology Resume

  • Understanding of tools such as WebEx Training Center, Articulate Presenter, Lectora, or other equivalents as appropriate
  • Understanding of how content is displayed across different web browsers
  • Understanding and knowledge of content standards for LMS integration (TinCan, SCORM, AICC)
  • Respond to KU users’ requests for assistance, including working with suppliers or colleagues to systematically address recurring issues
  • Serve as lead technology support for ADT’s Learning Management System supporting all related updates, releases, troubleshooting, and deployments
9

Experience For Learning Technology Lead Resume

  • Set up learning plans and assignment profiles according to operations training requirements and best practices for LMS administration
  • Self-directed with the ability to assimilate large amounts of information quickly and capable of keeping pace with fast-changing learning technology industry
  • Comfortable presenting and communicating with differing levels of business stakeholders
  • Act as a primary interface between the Learning community and HR professionals in the development of Citi’s learning technology strategy and roadmap
  • Vision in the role of technology in teaching and learning with an ability to inspire organizational interest
  • High-performance orientation with understanding of current learning industry best practices
  • Evaluates and approves learning technology recommendations to ensure all learning technologies align to WGU strategy and program goals
  • Market our digital learning offerings using a variety of channels to ensure the business are fully aware and that value is maximised
  • Knowledge of eLearning systems and tools (Storyline, Camtasia, and Cornerstone) and eLearning Instructional Design
10

Experience For Learning Technology Administrator Resume

  • An understanding of technology enabled learning and instructional design
  • Own the support, reporting, and maintenance of LMS for PH US (40%)
  • Leveraging learning technology trends across corporate, tertiary and secondary education sectors for GHD including the introduction and provision of collaborative online learning as a common global delivery methodology
  • Realise the potential of Oracle Learning Management System for GHD globally including design of reporting, data analytics and offering face-to-face and online training opportunities
  • Oversee eLearning development and support the creation of eLearning modules
  • Selects appropriate training methods, activities, and content
  • Promotes available training to employees and provides necessary information about sessions

List of Typical Skills For a Learning Technology Resume

1

Skills For Learning Technology Specialist Resume

  • Experience managing vendors and making portfolio prioritization recommendations in alignment with organizational goals is required
  • Min of 2 years professional experience delivering e-learning solutions or equivalent experience from an academic environment
  • Experience with managing, implementing, and optimizing learning technology tools in a fast-paced environment is required
  • Passion for technology, excellent customer service and troubleshooting Understanding of LMS, LCMS, and Incident Tracking platforms
  • Models effective communication feedback by setting expectations and using department communication tools
  • Experience authoring eLearning content with tools like Articulate Studio/Storyline, Adobe Captivate (preferably current version) or similar
  • Sales, client engagement, and strong track record of building and selling technology solutions with C-suite clients, CTOs, and CAOs
2

Skills For Learning Technology Manager Resume

  • Experience with developing and implementing cross-functional business processes & systems in a matrixed environment is required
  • Re-conceptualize in-person training into instructionally sound online or virtual learning objects/experiences
  • Experience of leveraging social media solutions for learning
  • Experience in instructional design, and evaluation of learning technologies. Knowledge of learning and instructional design theories and principles
  • Demonstrates an understanding of performance improvement tools and philosophy; coaches to the department annual plan
3

Skills For Learning Technology Analyst Resume

  • Experience with designing communication, education or multi-media solutions
  • Deep Instructional Design and/or online learning experience
  • Hands on experience with online learning tools
  • Hands-on experience with Pressbooks or other content authoring products such as Storyline, Captivate, and WordPress
  • Hands-on experience with Learning Locker or other LRS
  • Passion and experience in technology and its application to learning and development domain
  • Advanced experience in e-learning/simulation software
  • Creative thinker with demonstrated ability to deliver innovative processes and technology solutions to solve complex problems
4

Skills For Senior Learning Technology Specialist Resume

  • Developing and executing program charters and functional requirements; lead cross-functional development of IT design artifacts
  • Developing business cases, and comparing solution based on business goals and financial analysis
  • Outstanding leader and manager of projects and people
  • Conducting business case analyses and readiness assessments for different sets of technologies
  • Developing product adoption, audience segmentation, and program development strategies with business partners
  • Explaining business rules to staff (repeatedly)
5

Skills For VW Learning Technology Specialist Resume

  • Working knowledge of graphic animation software / motion graphics
  • Working knowledge of software for email automation management and template creation (i.e. Mail Chimp)
  • Ensure that the various organizations are applying recommended practices to deploy learning for consistent and reliable results
  • Multi-device eLearning authoring tools and software (i.e. Elucidat, Gomo, Articulate, Captivate)
  • Deployment of Digital Learning Platforms (E.G Mobile, SaaS, Web Portal’s) to maximise delivery and engagement of learning
6

Skills For Learning Technology Consultant Resume

  • Facilitation with network file sharing and printing
  • Work collaboratively and build relationships with multiple stakeholders across differing lines of businesses and function
  • Medical, dental, vision plan, life, STD, LTD, AD&D, dependent life, flexible spending accounts, pre-paid legal, and pet insurance
  • Employee development including education tuition assistance, and on-site development through Hunter Douglas University
  • Provide system administration and implementation support to the Reed Elsevier learning management system.
  • Create online courses as needed using the appropriate online development tool for the need
  • Maintain News page for Reed Elsevier domains – coordinating with other groups as needed
  • Provide training, documentation, and assistance to new groups/administrators, course owners, etc
  • Interface with other groups to make sure that the link to the RE Learning Center is available from various locations worldwide
7

Skills For LMS Administrator Learning Technology Specialist Resume

  • Provide system administration and implementation support to the RELX learning management system
  • Maintain News page for RELX domains – coordinating with other groups as needed
  • Contributes to safety and quality measurements and improvements focusing on the day to day needs of the department
  • Leads a high performing inclusive team that sustains a positive work environment
  • Technological proficiency: working knowledge ofthe Web and basic software programs / applications
  • Discovery, design, engineering, architecture, documentation, implementation and infrastructure support of complex enterprise solutions
  • Lead and/or actively participate in working sessions and stakeholder meetings
  • Work with minimal amount of supervision after initial training
8

Skills For Manager of Bsro Learning Technology Resume

  • Technology – Primary user support resource for Bechtel’s corporate learning delivery applications, tools, and platforms
  • Act as expert for all technology systems providing necessary guidance and directions related to the use of the system for all customers
  • Establishing and executing release and maintenance schedules for all applications, configurations and data in order to improve the transitions to enhanced products
  • Researching and developing functional requirements, identifying corresponding outcomes/KPIs, and solution functionality to outcome categories
  • Implementing, configuring and leading delivery of UI or presentation layer applications
  • Developing project risk assessments and articulating findings in a detailed manner
  • Engaging technology vendors/internal resources to deliver cost efficient solutions to business requirements. Develop criteria to proposals for vendor selection
9

Skills For Learning Technology Lead Resume

  • Enabling senior management decision making on issues such as budget, risk associated with developing and maintaining solutions, and earning return on investment
  • Adaptable and highly responsive
  • Self Starter, ability to multitask and manage projects on their own with minimal supervision
  • Manage and evolve the learning infrastructure, ensuring things like communities, learning plans, topics and content are effectively used to deliver our strategic business requirements
  • View the learning infrastructure through an ‘end user experience’ lens making sure that both platform and content are engaging, device responsive, intuitive and easy to access
  • Closely manage and maintain the user data to ensure the relevant personalised experience is achieved for every user and quality reports and business analytics are produced
10

Skills For Learning Technology Administrator Resume

  • Follow the learning tech engagement process and provide specialist consultation and support to T&D and business SMEs to create solutions that fully meet business requirements
  • Design and develop engaging digital learning resources using a variety of methods (eg videography, animation, bitesize modules etc.) and taking a mobile first responsive approach
  • Manage digital learning suppliers using a single managed service wherever possible ensuring our business requirements are clearly articulated and solutions are delivered to a high standard, on time and within budget
  • Ensuring that any digital learning produced is to the required standard using quality assurance reviews, that it interoperates with the learning platform and that it works in the different learning infrastructures/environments across the organisation
  • Partner with Skillsoft to update images and site content (myDevelopment and Leadership Advantage) as well as map content to Leadership Imperatives

List of Typical Responsibilities For a Learning Technology Resume

1

Responsibilities For Learning Technology Specialist Resume

  • Strong interpersonal skills; ability to understand and respond to diverse populations
  • Proven ability in service orientation and delivery excellence; demonstrates a strong passion and headset for Client Service
  • Great time-management and organizational skills
  • Experience in visual communication and user experience design
  • Demonstrated ability to balance priorities and manage deadlines
  • Strong working knowledge of relational databases, data modeling, system interoperability and XML
  • Experience with the Microsoft Office Suite, including Project, Excel, Powerpoint
  • Experience in collaborating with educators and stakeholders in design, development, and implementation of instructional content, courses and projects
2

Responsibilities For Learning Technology Manager Resume

  • Demonstrated ability to articulate learning objectives, outcomes, and competencies that are practical, focused, concise, and measurable
  • Experience in systems integration with HR, Talent Management, and Performance Management
  • Proven ability to coach, develop, and motivate remote-based teams
  • Experience with Saba LMS
  • Gathers feedback and assesses effectiveness
  • Familiarity with Learning Management Systems including course enrollments, reporting and troubleshooting
  • Technological proficiency in maintaining virtual learning programs with learning management and registration systems
3

Responsibilities For Learning Technology Analyst Resume

  • Ensure that any e-learning third party content is implemented and integrated in the learning management system
  • Jointly manage integration to back-end IT solutions in keeping with industry trends, network objectives and the company’s IT policies for managing data
  • Support the coordination and planning of learning events (ex. virtual webinars, videos, etc.)
  • Manage learning technology support tools (WebEx, platforms, apps, collaboration sites, mobile learning, etc.)
  • Develop and deliver workshops on topics including emerging technologies and multimedia applications (such as Adobe Captivate)
4

Responsibilities For Senior Learning Technology Specialist Resume

  • Develop training materials with appropriate version control and document management guidelines including content review, revision and sign-off cycles
  • Participates in preparation activities for training delivery including, but not limited to train the trainer sessions
  • Collaborate with other teams across the university, integrating learning technologies into key strategic projects
  • Knowledge of technologies and systems used to support education and learning
  • Expert in Learning Management Systems (LMS)
5

Responsibilities For VW Learning Technology Specialist Resume

  • Ensure accuracy and integrity of data entered into the learning management system
  • Set up courses, attach content objects, enter course descriptions and details, test courses for launch, bookmarking and completeness
  • Ensure that consistent curricula are developed, entered into, and tracked in the learning management system
  • Develop tracking mechanisms and schema to allow for ease of identification of qualification status of employees within a department
  • Assist the TrueBlue LMS Administrator by leading the technical rollout of future phase enhancements from SumTotal within PeopleReady
  • Create and support video shoots and editing for Talent Management
  • Create and manage social collaboration sites that support learning programs and events
6

Responsibilities For Learning Technology Consultant Resume

  • Provides notification to appropriate Regional GBS L&D Specialist organizations regarding intake process and logistics support requests
  • Ensures evaluations are administered upon completion of learning object
  • Ensures that learning solutions meet the department’s technical and quality standards
  • Serve as an advisor to the business on behalf of the CO learning organization and build relationships with our people, internal clients, and learners
  • Desire to grow career in Training and Development with emphasis in HR Technology
7

Responsibilities For LMS Administrator Learning Technology Specialist Resume

  • An understanding of instructional methodologies
  • Proficiency (intermediate to expert) in HTML 5 coding. Work samples required
  • Proficiency (basic to expert) in JavaScript and HTML coding
  • Masters or equivalent with emphasis on management, technology, engineering, education or HR
  • Familiarity with course design and development, learning paths, curriculum development and web design
  • Document system administration procedures and standards. Conduct training sessions, as needed for other department administrators
  • Supports GLLI’s short and long-term strategic and operational learning technology initiatives. Ensures the alignment and maintenance of the Learning Technology Roadmap and Learning Technology architecture
  • In a technical product management or business analysis position
  • Rigorous, independent execution paired with consultative nature
8

Responsibilities For Manager of Bsro Learning Technology Resume

  • Respond promptly to service requests to resolve course performance or access issues. Maintain records of service requests and resolution status
  • Schedule and run both custom and ad-hoc reports, as needed
  • Investigate and resolve any data or system inconsistencies or discrepancies
  • Support survey tools (Qualtrics, etc.)
  • Manage and set-up webex accounts and provide support and training for Talent Management team to maximize capabilities of tool (annotations, breakouts, videos, polls, etc.)
  • Manage licenses for learning tools and assets
9

Responsibilities For Learning Technology Lead Resume

  • Establish governance and management of L&D shared drive and determine best practice solutions for sharing large files (internally and externally)
  • Partner with HR Operations to get support, access and acquire needed L&D technology and resources
  • Back-up support for the L&D mailbox
  • Translate business needs and visualize content requirements into wireframes, mockups, storyboard’s
  • Monitors New Course / Curriculum Request Forms for quality assurance measures (avoiding duplication of existing offerings; ensuring governance standards are applied and adhered to before any new learning objects are loaded into the LMS)
  • Provides analytics on data captured end-to-end
  • Evaluates process and makes recommendations for continuous improvement
10

Responsibilities For Learning Technology Administrator Resume

  • Analyzes evaluation data. Reports on trends. Makes recommendations based on data
  • Gains thorough understanding of customer’s needs, goals, and proposed solutions, and manages customer requests for integration with the enterprise learning management system (Saba Cloud)
  • Manages and ensures full capability and compatibility of all new and existing learning and knowledge sharing systems, tools, and integrations, including cloud-based/mobile environments
  • Coordinates with curriculum, assessment, and instructional design teams and subject matter experts to gather system/platform technical requirements, determine functional and reporting design needs, and ensure a successful user experience and support achievement of desired learning outcomes
  • Works directly with cross-functional system owners in IT, human resources, and other parts of the organization to create and maintain integration points for full system functionality
  • Oversees deployment and management of InDepth for end-users in developing country contexts, ensuring that all InDepth content is designed, functioning, and integrated to fully meet staff needs

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