Learning Lead Resume Sample

5 votes
Santino Stracke
985 Mitchell Summit,  Houston, TX
+1 (555) 104 7309

Work Experience

Learning Lead
09/2016 - PRESENT
Houston, TX
  • Ensure processes and services are delivered in line with agreed service levels, customer service and key performance indicators
  • Ensure the Team is equipped and ready to support the scope of all agreed learning programs/processes
  • Enhance team capability and expertise via regular upskilling and cross-training activities
  • Seek ways to make the process and service simpler, more effective and more efficient
  • Orchestrate product launches and announcements related to training and documentation products or delivery of those products or any changes related to the tools or vehicles used to deliver those products
  • Proactively create, implement and measure the success of a comprehensive communications plan
  • Work closely with the Motorola Solutions Learning leadership team on product positioning and messaging
Learning & Development Systems Lead-cornerstone
09/2011 - 06/2016
New York, NY
  • Serve as a strategic partner to Pre/Post Sales and Customer Support teams to drive sales and client satisfaction relative to our training and documentation materials
  • Be the primary interface to the customer, agent, user, stakeholder, or project sponsor for change management planning and communication. Develop comprehensive change management plans, oversee the execution, and measure the effectiveness of those plans
  • Work closely with internal technical experts and graphic designers to produce compelling website pages, presentations, social media posts and collateral
  • Ensure all communications such as blogs, presentations, collateral, social media posts, whitepapers, etc. are kept current and active
  • Coordinate with other product team members to align overall change plans and communications within the larger scope of Motorola Solutions communications or other media engagements
  • Ensure cost optimization of communications and change management activities
  • Tailor communications and change management strategies, tools and templates to meet any regional requirements of the Learning organization
  • Develop and lead projects of medium and high complexity and risk
  • Be responsible for development and execution of communications strategy, including development of ongoing communications tools (e.g. internal social media, newsletters, websites) used by the Learning organization
Recruitment & Learning Effectiveness Lead
04/2006 - 07/2011
Los Angeles, CA
  • Partner with IT leadership to match a learning and development approach to the organization’s strategic goals, including its portfolio, people strategy, and transformation objectives
  • Collaborate with the HR team, to align with Monsanto’s overall approach and objectives for learning and development. Leverage existing models and materials from the Global Talent and Organizational Capabilities team
  • Drive the decommissioning of systems that do not fall into the global systems strategy and the effective and efficient processes to support users of the tool in a BAU state
  • Responsible for the global talent system and related activities, to be deployed in partnership with Global IT, HR Systems, and key functional stakeholders. This includes the full spectrum of project management from scoping business requirements, system configuration activities, user acceptance testing & deployment activities for end user and super user communities
  • Act as leader of a team of global system administrators, operations manager & project management of any business analyst support allocated for delivery of any IT project activities required to integrate the system with other key applications
  • Contibute to discussions on overall strategy for the Learning, Talent, and Performance clouds, proactively identifying system requirements and capabilities that support the business needs
  • Together with HR Systems and Global IT, further define the strategy and agree the roadmap for the integration of Learning, Performance, and Talent with other HR systems and applications in line with the Cornerstone roadmap where applicable


DePauw University
2001 - 2005
Bachelor's Degree in International Relations

Professional Skills

  • Strong communication, facilitation, interpersonal, and influencing skills
  • Collaboration skills including the ability to integrate and act upon the diverse and sometimes conflicting perspectives of the organization
  • HR experiences and at least 5 years experience in Learning & Development, employee development/training or talent management is highly desired
  • Formal project management qualification or equivalent job related experience -Qualification or relevant experience in learning & design
  • Prior experience in a HR Business Partner role
  • Proficient experience in E-Learning required, including methodology, authoring applications and learning management systems
  • Experience working closely with sales leaders and outside vendors to understand training needs and independently developing a relevant training curriculum

How to write Learning Lead Resume

Learning Lead role is responsible for design, reporting, training, learning, collaboration, organization, leadership, general, events, recruiting.
To write great resume for learning lead job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Learning Lead Resume

The section contact information is important in your learning lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Learning Lead Resume

The section work experience is an essential part of your learning lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning lead position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Learning Lead resume experience can include:

  • Actively manage risks and issues across the system with robust processes and tools ensuring clear alignment and adherence to any global HR Systems requirements and processes
  • Manage change requests proactively, in partnership with the Governance Committee where applicable, ensuring relevant scoping is completed, risks analyzed and any relevant testing is completed before agreeing significant changes
  • Manage the implementation of system changes delivered by the relevant System Admins, ensuring project management plans, change management and communication plans are in place and deployed effectively as appropriate
  • Manage the quarterly release activity keeping key stakeholders and System Administrators updated of any changes to the application, ensuring relevant testing, and providing advice and guidance to ensure optimal and successful use of Cornerstone across all modules
  • Establish success criteria for system usage and operational effectiveness, and implement ongoing standard reporting delivered by GBS, across all clouds to provide visibility into performance, talent and performance for functional leads
  • Manage an annual programme of feedback in partnership with key stakeholders to ensure the application is delivering a positive UX, developing a robust programme of changes in line with feedback, system enhancements and best practice gathered from the Cornerstone client community and CSM

Education on a Learning Lead Resume

Make sure to make education a priority on your learning lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Learning Lead Resume

When listing skills on your learning lead resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical learning lead skills:

  • Effectively consulting with business leaders to understand strategic business priorities and specific business challenges faced
  • Coordinating, Implementing, Evaluating and Improving leadership, professional and general skills programme offerings for Unilever South Africa
  • Experienced in building effective working relationships, including senior leaders and act as spokesperson for an area’s talent agenda
  • Effectively and confidently communicate and build rapport with all grades of staff including senior levels of management
  • Solid background and experience in program management, strategic management
  • Effectively partner with HR Business Partners, Recruitment, Business Stakeholders & Other Support Functions in developing and executing the learning strategy

List of Typical Experience For a Learning Lead Resume


Experience For Learning & Development Systems Lead-cornerstone Resume

  • Manage and provide through the Conexus admin team full level 2 systems support for the global user base across the system, ensuring appropriate training and communication activity is in place, reviewed and updated to reflect new releases and updates
  • Ensure training, ongoing effectiveness and continued alignment of global recruiting training partners
  • Drive a cost effective, BAU model for managing user queries, configuration of requests and changes by utilizing the Tier 1 helpdesk in GBS
  • Experience developing e-learning content
  • Ensure the effective management of the HR super user and testing community activities, managed by the administrators for each module
  • Experience with global programs

Experience For Technical Tax Learning & Development Lead Resume

  • Provide thought leadership around evaluation of course effectiveness
  • Experience with financial, contract, and vendor management
  • Typically requires 5+ years of experience in L&D or related field
  • Typically requires 8+ years of experience in L&D or related field
  • Experience in a global matrixed organisation
  • Passion and drive to succeed and achieve strong results in a fast-paced environment
  • Consolidate Talent Corporate plan in partnership with HRBP’s

Experience For Recruitment & Learning Effectiveness Lead Resume

  • Consolidate Functional development plans
  • Deployment of Learning - All South Africa based Learning Activities
  • Serve as subject matter expert to other functional LMS admins and collaborate with them to develop and deliver LMS admin training that serve functions’ needs. Deliver corporate-wide LMS admin training
  • The provision of ‘day-to-day’ guidance, support and supervision to the ‘in region’ portfolio LCs as well as the Accounts Analyst. Assuring the quality of their work, including acting as the SME locally for session which use complex or non-standard delivery platforms
  • To act as the single point of accountability for a portfolio of sessions; ensuring ‘silent running’ and providing the end-to-end administration and delivery of a portfolio of sessions

Experience For Learning & Development Lead for EMC Resume

  • Act as the ‘Single Point of Accountability’ (SPA) for the end-to-end administration of a portfolio of assigned training sessions
  • Build and establish relationships with members of the Logistics teams, SLC’s/LCs from other portfolios and offices, Onsite Coordinators and globally based local-contacts, vendors and faculties
  • Develop effective training offerings to ensure individual/team development and goal attainment
  • Experience developing content
  • Experience creating facilitator and participant guides

Experience For Lead-learning & Development Resume

  • Relevant experience in sales training
  • Experience with learning or business and operations management
  • Mobile learning experience
  • High proficiency in Microsoft applications including PowerPoint, Excel, and Publisher, as well as WebEx
  • Extensive knowledge of training theories and instructional design methodology
  • Drive Economics of the Business - Apply a commercial approach to decision taking
  • A growth / coaching mindset towards team management

Experience For Learning Lead-mars University Regional Director Resume

  • Responsible for ‘day-to-day’/ ‘on the ground’ client & stakeholder relationship management
  • Formulating the learning strategy by identifying needs, leveraging existing OPS training solutions as appropriate and addressing line of business specific training requirements
  • Leading and managing the CIB Learning Team at Philippines, ensuring that they have the necessary skills (relationship management, design/development, facilitation and program management) and attitude to deliver on the CIB OPS training strategy
  • Implementing globally consistent, efficient and impactful learning solutions across CIB
  • Collaborate strongly with the global training shared services team, in executing global priorities, utilizing / rolling out best-in class Professional Development curriculum content and facilitation
  • Working closely with the PGSC Learning & Organizational Development Lead in driving initiatives across CIB. Partnering with the L&OD team in identifying needs, providing inputs from CIB and being the point of contact for Leadership Edge for CIB, effectively communicating updates/changes and driving penetration

Experience For Learning Experience Design Lead Resume

  • Building a strong learning culture across CIB OPS by engaging and enabling business managers, in developing their teams
  • Ensuring CIB leverages the Learning@JPMC learning platform to support employees in maximizing their performance and career potential through a variety of learning opportunities
  • Staying current with the latest market training innovations / product offerings and being consultative by suggesting innovative training solutions
  • Support the Global Head of Learning to successfully deliver the global Learning strategy
  • Responsibility for the creation and implementation of EY’s Technical Tax Learning Strategy
  • Drive and deliver the Global Learning agenda in APAC with alignment to business objectives

Experience For Learning & Development Operations Lead Resume

  • Recommend appropriate and innovative solutions, and complete the design and development of all web-based, virtual, on-the-job and classroom materials
  • Act in the capacity of LMS business ownership to coordinate and continuously improve LMS admin processes and activities cross-functionally to create best possible learning experience for employees. Leading member of the cross-functional LMS admin working group
  • Serve as subject matter expert and in a consulting capacity to other functional LMS admins and collaborate with them to develop solutions that preserve the integrity of the LMS while meeting the needs of the business
  • Support teachers with programming related to identifying, planning for, and serving gifted/advanced learners
  • Assist with identifying and planning for needs/resources
  • Support LMS admin needs of corporate functions, including
  • Facilitate and coordinate multidisciplinary team approaches and problem solving to meet the unique needs of gifted/advanced learners
  • Communicate and facilitate district initiatives and develop and coordinate plans for implementation as related to specific team’s area of expertise

Experience For Data Management Lead, Machine Learning Resume

  • Assist with coordination and facilitation of team meetings specific to area of expertise
  • Implement processes and monitor fidelity of implementation of service delivery model pertinent to area of expertise, to ensure all student needs are appropriately identified and programming services are provided as outlined through the AU Gifted Education Program Plan
  • Identify best practice L&D applications and innovations and apply to global and regional projects
  • Work without supervision on complex L&D projects
  • Work in partnership with the Centre of Excellence Heads, the Senior Geo People Partners and customers to provide integrated talent solutions to attract, develop and engage our employees in the region
  • Support client opportunities as required
  • Work collaboratively with key EMEA and global stakeholders (the business, People Partners, the wider Centres of excellence, etc.) to drive and deliver the strategic Learning agenda in EMEA

Experience For Talent & Learning Systems Lead Resume

  • Support the Global Head of Learning and Talent Leadership team to deliver core strategic initiatives as required in areas of talent and culture
  • Lead on the strategy and implementation of the English Apprenticeship Levy
  • This role ‘day to day’ reports into the HR Services Operations Delivery Manager. It is responsible for providing guidance and day to day supervision to of a group of Learning Coordinators (LCs) as well as the Accounts Analyst
  • The role is responsible for the provision of specified project focussed activities in support of the work of the wider team. It also represents the Learning Service Centre (LSC) at client level ‘locally’ if the Account Manager is absent
  • Exemplary communication skills, both written and oral, as well as strong presentation skills
  • Strong project management skills; ability to capture and manage critical action items
  • Experience with global programs

List of Typical Skills For a Learning Lead Resume


Skills For Learning & Development Systems Lead-cornerstone Resume

  • Steer the design of content and appropriate delivery methods for programs on a variety of topics (e.g. new employee orientation, job skills training)
  • Experience with complex data management, analysis, and visualization using tools, including Tableau or Qlikview and learning management system administration
  • Proactive and effective at proposing and initiating learning ideas
  • Be a learning geek, with a proven passion for helping individuals and teams to reach their potential,
  • >8 years of experience using BI statistical tools for analyzing data sets (Tableau, Clarabridge, Excel, Cognos)
  • Relevant experience in enterprise application’s design, coding, testing
  • Support proper prioritization of trainings and determination of launch timing and phasing
  • Use development content tools (Articulate, Camtasia, Storyline) to create effective and engaging e-learning

Skills For Technical Tax Learning & Development Lead Resume

  • Experience working in large complex and matrixed
  • Understands latest thinking and external best practice for effective capability building
  • Support experience in a high-volume environment
  • Creating and maintaining digital learning assets for personal development plans, leadership and management development, learning pathway creation, and teams
  • Tracking, analysis and reporting of all learning activities in South Africa
  • Understanding of best practices and tools
  • Understanding the business problem

Skills For Recruitment & Learning Effectiveness Lead Resume

  • Build a plan into each learning project for evaluating the successful achievement of training outcomes
  • Ensure alignment of learning programs with related processes and initiatives in Exact (eg, assessment, onboarding, performance management)
  • Assists with screening and interviewing staff
  • Success in delivering complex, global learning deliverables
  • CIPD membership or equivalent qualification or is actively working towards this qualification
  • Membership / affiliation to HR/Learning related professional bodies or group
  • One or more training certifications: COPC, CompTIA CTT, TTT on CPT, CLP or CPTM
  • Sharp, motivated, hard-working co-workers in a fun office environment

Skills For Learning & Development Lead for EMC Resume

  • Enable access and ability to share training plans across functions
  • Drive analytics on employee training load
  • Collaborate with personalized learning team to identify system needs to meet the unique needs of all learners
  • Identify and coordinate specific professional development needs of individual team members, building teams, and/or district
  • Assist with staffing allocations in buildings
  • Identify team needs and building supports related to specific area of expertise
  • Organize, conduct, and evaluate internal training programs

Skills For Lead-learning & Development Resume

  • Drive the development of a high-performance culture of learning and innovation
  • Lead on all components of the Learning cycle (from assessment, design, delivery to evaluation) for complex, global projects
  • Identify and apply best practice Learning applications and innovations
  • Work without supervision on complex Learning projects with senior stakeholders
  • Develop, coach and mentor team members (including directs)
  • Work as part of an Africa and Global Community of Learning Professionals
  • Proficiency in Microsoft Office Suite (Word,
  • Managed design and development teams
  • Be a brilliant listener, empathetic, and adaptable to different needs and behaviours across the business

Skills For Learning Lead-mars University Regional Director Resume

  • Facilitation of workshops to colleagues and leaders
  • Act as LMS ‘super user’: provide guidance and training to other LMS users on how to use the system (new hires, refresher training, system changes, etc.). Validate system errors reported by users; escalate for resolution as required; manage impact of genuine errors until resolved
  • Experience in supporting the design, development and execution of learning resources
  • Multi-task in a fast-paced, demanding
  • Savvy with IT/Finance/Learning systems and platforms – Ariba/Degreed/Cornerstone/Workday
  • Accurately managing budgets for your subject matter’s programs
  • Customer focus – proactively finds ways to exceed customer needs
  • Develop together with the business stakeholders the local learning track per business to embed PACE in the local organisation, while maintaining global consistency and quality standards

Skills For Learning Experience Design Lead Resume

  • Ensure buy-in and manage processes and relationships with the internal Learning & Development departments, business stakeholders and external vendors without a hierarchical or functional mandate
  • Creation and curation of learning experience that drives capability through a global learning ecosystem
  • Leads implementation and/or integration of new learning technologies with vendor, LMS Manager, and internal resources to efficiently and effectively implement new or enhanced features
  • Creates and directs change management process and procedure for the implementation of new learning technologies
  • Manages program and project risks / issues associated to new or existing learning technologies. Once risks are defined, works with project or program stakeholders to set appropriate corrective action
  • Guides development of technologies, processes, and culture to help the firm understand and make use of learning data
  • Establishes quality standards for learning systems and data

Skills For Learning & Development Operations Lead Resume

  • Partners with business stakeholders to advance business objectives using data, related tools, and education as appropriate
  • Partners with LMS Manager on delegation of projects and workloads of the LMS team
  • Data Access and Analysis
  • Provides business stakeholders with timely reports that address their strategic and operational business needs
  • Oversees processes and controls for maintaining data accuracy and integrity, including with respect to administration of user training, in partnership with Compliance and LMS Associate
  • Experience with public speaking, mentoring, tutoring, and/or training
  • Technology Consulting and Expertise

Skills For Data Management Lead, Machine Learning Resume

  • Troubleshoots technical problems related to learning systems and other team-supported technologies. Provides end user support and consultation
  • Mentors and oversees LMS Associate and LMS Coordinator positions. Serves as Career Advisor
  • Proactively organizes trainings, as appropriate, for the team or individual team members in support to strategic objectives
  • Detailed Design & Iterative Development
  • Leadership and employees of the HR organization
  • Fluent English C1, written and spoken
  • Combine business requirements and innovative external trends relevant to Exact to develop, implement, maintain and improve learning initiatives, methodologies and materials

Skills For Talent & Learning Systems Lead Resume

  • Establish the learning delivery strategy for Exact as part of the long term vision and direction of the Talent and Organization Development strategy
  • Initiate and lead organizational development & learning related projects
  • Knowledge of Learning and Development practices
  • Complete knowledge of Learning and Development methodologies
  • The Learning Operations within HR Services provides the logistical and operational support for training events. It covers all aspects of the administration and ‘silent’ end-to-end delivery of the training events and sessions for BP

List of Typical Responsibilities For a Learning Lead Resume


Responsibilities For Learning & Development Systems Lead-cornerstone Resume

  • Independently identify, act on and manage multiple priorities
  • Outside or inside sales experience
  • Experience in a supervisory role
  • Recruiting specific content creation
  • Quickly form relationships across departments and work cross functionally with multiple stakeholders
  • Experience as a consultant, presenting to and interacting with senior leaders in a consultative manner and demonstrating proven problem solving expertise, business acumen, and client service focus

Responsibilities For Technical Tax Learning & Development Lead Resume

  • Management experience in L&D, consulting, organisational development is desired
  • Navigate a matrixed organization with multiple stakeholders
  • Execute Delivery and Operational Excellence - Extremely strong project management skills with the ability to organize and manage multiple priorities and/or projects
  • Effectively and confidently communicate and build rapport with all grades of staff including the company’s most senior levels of management
  • Be a Client Champion - Demonstrable client service focus
  • External LMS vendor and outsourced support
  • Leading processes and systems related to programme operations, for example: impact measurement; BBBEE reporting; vendor evaluation and follow-up/ongoing support to participants

Responsibilities For Recruitment & Learning Effectiveness Lead Resume

  • Learning Program Design and Evaluation: Actively co-create learning programs with business partners, contributing and developing capabilities on learning program conceptualization and design
  • Coordination linked BBBEE requirement
  • Key functional stakeholders
  • Various groups within IT
  • Manila (Quezon City)

Responsibilities For Learning & Development Lead for EMC Resume

  • Build and maintain
  • Track and report
  • Work in close
  • Maintain a direct relationship with Cornerstone (Client Success Manager and other relevant contacts) working closely with the Cornerstone CSM where required to ensure optimum benefit from the application. Represent Amec Foster Wheeler at Cornerstone client user groups and development forums to ensure active participation and influence in the development of the functional roadmap

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