Global Learning Resume Sample

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Lorenz Fay
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Work Experience

Lead Global Learning & Org Development
08/2016 - PRESENT
Philadelphia, PA
  • Managing learning programs (6 years)
  • Designing curricula and adult learning and instructional programs (6 years)
  • Delivering and maintaining learning programs (4 years)
  • Facilitating groups and delivering presentations (4 years)
  • Accurately collect information in order to understand and assess the clients’ needs and situation
  • Designs learning materials in adherence to Starbucks design standards
  • Prepares budget estimates; monitors and analyzes program-related expenditures
Global Learning Operations Coordinator
07/2013 - 07/2016
Philadelphia, PA
  • Assist in testing and other ad-hoc technical aspects in consultation with the overall site Project manager
  • Talent Development/OD/HR Experience with increasing responsibilities and expanding scope, ideally gained in a global or technology company
  • Strong business acumen and demonstrated ability to translate business strategy into talent development strategies
  • Demonstrated success in consulting to and with the business as a means of activating business strategies through learning solutions
  • Demonstrated success in inventing, testing and implementing “next practice” talent solutions
  • Demonstrated ability to facilitate training programs and lead large scale meetings
  • Adept in coaching and development discussions
  • Proficient in developing effective learning metrics and deriving meaningful insights from learning data and analytics
  • Demonstrated use of marketing and communications skills in creating learning campaigns
Global Learning & Development Intern
02/2011 - 06/2013
Detroit, MI
  • Knowledge in the Global Learning and Talent Management Processes
  • Financial control knowledge and experience
  • Purchase to pay knowledge and experience
  • DAP onboarding learning
  • Project manage DAP learning workgroup
  • Oversee content development for DAP sharepoint site working with global functions and other key stakeholders
  • Develop content for the site
  • Support the launch of the site, working with Areas and BMC to develop launch strategy, deployment support and collateral (including comms and change plan)


Loyola Marymount University
2005 - 2010
Bachelor's Degree in Related Discipline

Professional Skills

  • Excellent relationship building skills with ability to communicate and collaborate across all organizational levels
  • Project management skills and ability to organize and manage multiple priorities and/or projects
  • Good communication skills, including good command of grammar and spelling
  • Collaboration skills including the ability to integrate and act upon the diverse perspectives and sometimes conflicting perspectives of organization
  • Experience applying a variety of development approaches that span formal training, relationship-based, and experience-based development
  • Demonstrate excellent communication and consulting abilities cross-functionally, cross-culturally and cross-levels
  • Demonstrate ability to influence others effectively

How to write Global Learning Resume

Global Learning role is responsible for training, design, digital, collaboration, planning, reporting, consulting, research, travel, financial.
To write great resume for global learning job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Global Learning Resume

The section contact information is important in your global learning resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Global Learning Resume

The section work experience is an essential part of your global learning resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous global learning responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular global learning position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Global Learning resume experience can include:

  • Validate Purchase Order and Goods Receipt
  • Leverage adult learning theory and instructional design systems with effective application in an agile, fast-paced retail business setting
  • Experience in delivering on line ‘LiveMeeting’ instructional sessions
  • Experience developing in Adobe Captivate, Articulate Storyline, Adobe Photoshop, Adobe Illustrator, or other e-learning tools and graphics software
  • Strong external network with other learning professionals, vendors and consultant
  • Experience leading diverse (Cultural, Geographical) project teams with stretch targets and tight timelines within a matrix organisation

Education on a Global Learning Resume

Make sure to make education a priority on your global learning resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your global learning experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Global Learning Resume

When listing skills on your global learning resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical global learning skills:

  • Administration, planning and organizing skills
  • Effectively and confidently communicate and build rapport with all grades of staff including the firm 's most senior levels of management
  • Experience of successfully managing many tasks with varying levels of importance and differing deadlines
  • Proactive and effective at proposing and initiating learning ideas and alternatives where appropriate
  • Experience developing adult learning solutions using a systematic and practical approach
  • Experience in delivering on line ‘Live meeting’ presentations or instructional sessions

List of Typical Experience For a Global Learning Resume


Experience For Lead Global Learning & Org Development Resume

  • Reconciliate Purchase Order - Invoice Received - Goods Receipts
  • Oversee quality standards and rubric creation to certify learning partners
  • Monitor and support change requests and ensure all changes are integrated across the tool set
  • Help monitor data quality/accuracy and work with other member of the HR Operations team to resolve. Provide statistics, dashboards and general synthesis for key learning programs
  • Manage SAP Jam implementation process followed by support of Social Onboarding, Social Learning, and Learning Collaboration initiatives across key PepsiCo University colleges
  • Manage/Create/Recommend Learning groups and communities within JAM including, but not limited to, setting up and managing posts, wikis, integration with PepsiCo University, and any configuration change required as part of BAU
  • Liaison with PepsiCo University Portal stakeholders, Content manager, and BIS to support content management and curation as a means to sustain the portal site in the long term both on HR University/College and Global HR Operations teams

Experience For Global Learning Operations Coordinator Resume

  • Financial skills and analytics
  • Positive approach and passionate
  • Eager to learn and imrpove every day
  • Flexible and able to work remotely with different cultures
  • Responsible for project level ‘customer relationship management’ with Development stake-holders
  • Create purchase order and maintain TM Leadership Purchase Order tracker
  • Generate reports from SAP platform
  • Improve Ericsson-Supplier portal process
  • Attend and handle governance calls on Talent area

Experience For Global Learning & Development Leader Collaborative Selling Resume

  • Develop and manage Unity’s proprietary curricula framework and professional standards covering global primary STEAM (Science, Technology, Engineering, Arts and Math) skills through professional learning standards (GamePlay Programming, Artist, etc.)
  • Create and integrate strategies to align all global STEAM standards to Unity’s core learning values like creativity, agency, collaboration, and critical thinking
  • Develop Unity’s overall learner, educator and learning partner certification strategy and oversee the design and development of Unity’s proprietary certifications
  • Establish a culture of academic excellence by developing and managing Unity’s Academic Advisory Board including academia, industry and internal Unity thought leaders to both provide thought leadership and accredit external learning partners
  • Develop and manage a broader team of SME’s and stakeholders to lead the design and development of all certifications and learning partner guidelines
  • Leverage advanced teaching methods, including personalized learning, interactive instruction, and case method style teaching to create an instructional design approach to guide global courseware designers
  • Ensure all partner courseware programs adhere to Unity’s learning philosophy and allow for deep differentiation to meet global students where they are in terms of development and growth

Experience For Global Learning Delivery Manager Resume

  • Collaborate with external and internal learning courseware partners to guide curricula quality; continuously improve and evolve curricula to best meet the needs of student
  • Create an onboarding and ongoing professional development programs to prepare and support internal and external learning partners to create courseware for Unity
  • Maintain the Matthews’ global competency model and job profiles (experience, skills, and competencies) that help drive behaviors that align with the organization’s competencies and core values
  • Develop implementation plans according to Hotel Ready Guide to ensure all new programmes and initiatives are effectively cascaded and embedded
  • Develops programs in support of talent strategy and business needs in alignment with Matthews’ talent guiding principles

Experience For Specialist, Global Learning Operations Resume

  • Establish a career management process that includes the creation of learning maps and career paths to support employees’ development
  • Own Matthews’ Individual Development Planning process and support individuals and HRBPs as necessary on the creation of IDPs
  • Manage communications plan and prepare presentations / planning documents for regional input
  • Oversee the demand planning process globally for L&D
  • Lead strategic projects in support of Matthews’ Talent strategy
  • Develop and manage RFI, RFP and Project Briefs
  • Set up critical path for each project, conduct periodical reviews to ensure that the project is completed within the planned timeframe

Experience For Global Learning Services Resume

  • Manage the expenses involved on individual projects according to the allocated funding including any third party costs, travel expenses and other miscellaneous costs
  • Set up and manage periodical project updates engaging key stakeholders to report on progress
  • Manage project risk assessment and risk management
  • Direct external vendors and consultants needed for project completion
  • Evaluate and measure on impact accordingly to the identified objectives and user comments. Analyze metrics for program impact including response rate and engagement
  • Develop collaborative relationships with key stakeholders across the company to strategically develop, implement and optimize processes and tools that enable learning to scale globally

Experience For Global Learning Project Manager Resume

  • Effectively influence leaders and key partners to gain alignment around cross-functional requirements for technology, data and vendors
  • Manage projects with large scale activities that span multiple People teams and business partners
  • Coordinate with key partners (L&D, Legal, People Analytics, Enterprise Engineering, Vendor Management) to bring solutions and roadmap to life for our Learning teams
  • Work with program owners to measure the impact of projects and ensure scalable solutions
  • As part of the Talent and Organizational Effectiveness team work closely with COE members and HRBPs to align and integrate the Matthews’ competency model across talent management programs such as; talent reviews, succession planning, performance management, talent acquisition and recognition programs to reinforce organizational effectiveness results

List of Typical Skills For a Global Learning Resume


Skills For Lead Global Learning & Org Development Resume

  • Lead with minimal supervision for assigned training initiatives relating to tools, process, skills and competencies as necessary
  • Two to four years’ experience in training, and course facilitation
  • Previous experience of working in a PRINCE 2 or other structured project environment
  • Knowledge and experience of applying an appropriate project management methodology
  • Good standard of education including English and maths
  • Successful International Experience (Global &/or Area) in Learning, Customer Excellence or Commercial
  • Successful Learning and Development experience
  • Experience in HR analytics using HR systems and tools (e.g. Workday, Visier, etc.)

Skills For Global Learning Operations Coordinator Resume

  • Experience of working with multiple delivery partners
  • Experience using various library tools such as Web of Science, Cortellis, Right Find, Proquest, Embase, Pubmed, IPD, etc
  • Experience operating in regions outside of North America
  • Experience in working with competency models, curriculum alignment and competency assessment techniques
  • Able to juggle priorities and workload from different sources

Skills For Global Learning & Development Leader Collaborative Selling Resume

  • Passion and drive to succeed and achieve strong results
  • Strong business acumen and uses ‘jargon free’ speak to influence and collaborate with key stakeholders
  • Successful and mandatory IFT experience in an Affiliate with line management responsibility (ideally sales manager)
  • Experience in either L&D or HR Operations
  • Experience of project administration

Skills For Global Learning Delivery Manager Resume

  • Demonstrate knowledge of Starbucks business strategy and goals and how their work contributes to success
  • Instructional Design (ID) experience
  • Providing a customer-focused service
  • Being commercial in approach to work
  • Maximising the performance and potential in self

Skills For Specialist, Global Learning Operations Resume

  • Ensure flawless and timely processing including, support of both ongoing and cyclical items review, and understanding of quarterly releases
  • Provide learning measurement consulting to Global and select member firms’ Learning & Development functions
  • Recommend strategic, innovative approaches for enterprise-wide retail learning programs that support the company’s emerging initiatives
  • Create and deploy classroom schedules including coordination of attendee and course materials in liaison with the Global Learning & Development team
  • Managing large scale, global learning projects

Skills For Global Learning Services Resume

  • Select learning content and own the maintenance of Matthews’ learning management system
  • Intake, Consulting and Needs Assessment
  • Be nimble, navigate ambiguity, while working independently and as part of a team
  • Carefully consider multiple factors before making decisions
  • Provide thought leadership and best practice research to identify and design learning strategies to meet the needs of the Library/Knowledge Management Center
  • Responsible for enterprise-wide training that aligns and supports company goals
  • Conducts needs assessments, designs, develops, tests, and evaluates training programs

Skills For Global Learning Project Manager Resume

  • Design opportunities to collaborate with Shire colleagues in the development of innovative best practices and training solutions
  • Actively seek the opportunity for wider responsibilities
  • MS Visio and MS Project
  • Intermediate or advanced level in all MS Office applications
  • Proactive and able to problem solve
  • A can-do and enthusiastic attitude with a high level of discretion
  • Well-organised, efficient, able to work under pressure

Skills For Global Learning Programme Project Administrator Resume

  • A mature, flexible and committed approach to work
  • Demonstrable client service focus
  • The ability to accurately collect information in order to understand and assess the clients’ needs and situation is required
  • Can do attitude and high performance drive
  • Alignment with Unity’s core values
  • Primarily responsible for designing, developing and implementing strategic learning programs, experiences and campaigns designed to increase our employee’s knowledge of our products offerings and product management approach
  • Provide expertise regarding Learning Management System capabilities and limitations to maximise the use of the platform across PANDORA
  • Collaborate with PANDORA’s IT and Shared Service Centre to develop and maintain the global Learning Management System, applications and data to ensure the platform provides a successful user experience
  • Partner learning content developers to test, launch and provide content

Skills For Director Global Learning & Leadership Development Resume

  • Build and coordinate a global community for employees with responsibility to administrate the LMS in their geographical areas
  • Manage a project with PANDORA’s Business Intelligence and IT teams to combine the reporting available from the LMS with BI to report on the impact of learning on performance
  • Deliver instructor led sessions to Egencia Sales & Account Management teams
  • Establish close relationships across the Egencia teams in order to keep job and industry knowledge current
  • Work closely with instructional design to help build, enhance and update course content based on feedback and expertise
  • Review materials in regards to content and facilitation and evaluations received. Update materials and delivery methods as necessary

Skills For Global Learning Lead, Library Services Resume

  • Monitor completion, comprehension and retention of the content deployed to identify effectiveness as well as continuous improvement opportunities and lessons learned
  • Demonstrated global acumen at all levels of the organization
  • Reply to user requests/issues in a timely and professional manner and escalate to Hewitt where necessary. Prepare documentation and assist in end user training where applicable. Keep training documentation updated on a quarterly basis
  • Act as a liaison between Hewitt, SuccessFactors and PepsiCo to ensure that the tools are used to their potential and remain current. Help support and test all system upgrades and migrations
  • Verify the supplier administrative costs are matching the agreed offers (supplier billed hours)
  • Monitor the License usage reports for users attending trainings that include certifications (together with GSSC Manila)

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